Trusted Agent profile
★★★★★
1,185 reviews across 6 offices and 3 platforms
Alan de Maid has six offices, in Bromley (two offices), Beckenham, Chislehurst, West Wickham and Orpington. Together they have 1,185 reviews on three platforms, rated 4.8 out of 5 overall.
1,170
Reviews on Google
All 6 offices
4
Reviews on Facebook
All 6 offices
11
Reviews on Trustpilot
Business-wide
Alan de Maid's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHad a really good experience with ADM Bromley, whilst selling our house. Robin and Ravina were polite, professional and very helpful. Sale process went really well and with minimum stress. Well done guys !
Thank you for leaving us your superb 5* review Vitaly Chaban. Best wishes, Lucy, Customer Relations.
5/5
GoogleA big thank you to Lisa and Ross at Alan De Maid! From the moment I contacted them regarding a property, they were incredibly helpful, attentive, and professional. We were first time buyer so had lots of questions about the process. They listened carefully and respectively and went above and beyond to help us buying our first home. They provided us with invaluable guidance throughout the entire process. Always at the end of the phone to talk something through their communication was prompt and clear, making the whole experience smooth and stress-free. I truly felt like they had our best interests at heart, and I couldn't be happier with the outcome. If you're looking for an estate agent who genuinely cares about their clients and delivers outstanding service, I can’t recommend Lisa and Ross enough.
Dear Samuel, thank you for sharing your wonderful experience with Lisa and Ross at Alan De Maid! We are thrilled to hear that they provided you with exceptional service and guidance throughout your first home buying journey. We are dedicated to ensuring a smooth and stress-free experience for all our clients. Your kind words mean a lot to us, and we truly appreciate your recommendation. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing Alan De Maid Estate Agent Beckenham.
5/5
GoogleAlan de Maid in Beckenham have recently managed the sale of my flat and they've been fantastic, I really can't fault them. Our sale was managed by Amir and Ross and they were both incredibly communicative and responsive, always a pleasure to talk to and I just felt really safe with them. Would definitely recommend them and will use them again in the future.
Many thanks Sian Gossa for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thanks Ben!
5/5
GoogleWithout hesitation I can recommend this estate agent as the best around. We tried other estate agents to sell our property and didn’t have any luck. Then along come James from Alan De Maid and had our property sold within the first couple of weeks. Friendly professional service throughout, absolutely faultless. Thanks so much James!
5/5
GoogleGreat service!! From the very start Alan de Maid in Orpington were extremely professional, knowledgeable and friendly. I felt their pricing strategy and marketing was perfect for our house and achieved a very good price. After the agreed offer the service provided went above and beyond. With difficult third parties the professional approach kept the sale on track and we are now in our lovely new home. Thank you very much Darius, James, Diane and the rest of the team.
Thank you for your 5* review Adrian Graves. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleHannah was extremely helpful throughout the entire process of our purchase. She, James and the whole team were always helpful, professional and polite.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI would highly recommend James as an estate agent. I was the buyer and James was honest and fair with both me and the seller throughout the process. He was very on it, calling and chasing to get things moving when they slowed down. Thank you so much for helping get the sale completed James, very grateful!
Hi Katherine, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
5/5
GoogleWe would highly recommend Alan De Maid to anyone buying or selling a house. James and Hannah were so professional and helped us all the way with selling our house and very proactive with viewings and keeping us informed once we accepted an offer. Thank you again for your hard work.
Hi Sara, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
5/5
GoogleJames & his team helped us purchase our dream home in West Wickham recently. We are delighted with their service. They kept us informed & made sure that the chain remained strong by chasing solicitors, liaising with our Estate Agents, keeping everyone up to date etc.
Many thanks Andrew Philpot for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleA special thank you to David Hughes at Alan de Maid for his help and professionalism in securing a buyer for me. Highly recommended!!!
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI found Alan De Maid Estate Agent Locksbottom to be friendly, efficient and extremely helpful in the sale of my house . I would recommend them to anybody .
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleActed efficiently when we purchased a property through them. I was impressed by the professional manner in which they monitored and chased the transaction once it was agreed.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleA big thank you to Mia Palmer at the Locksbottom branch for helping us with our search for a property. Mia was so friendly and efficient, nothing was too much trouble for her. Thank you Mia.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleDavid Hughes has done phenomenal job in supporting me in the purchase of a property that he was marketing. Whilst I was not technically his client, it was immediately clear that understanding my circumstances and meeting my needs was just as important to David as supporting that of his vendors. David invested time, energy and careful thought when providing pragmatic solutions to reconcile a buyer and seller who had polar opposite circumstances and requirements. That was the difference between this being just another failed property transaction statistic and achieving a successful exchange. This should have been a routine transaction for me with simultaneous exchanges on my sale and purchase with a standard completion period. However, it quickly became fraught with complexity and time sensitivity. This transaction fell through on 2 separate occasions on exchange day; causing the chain to break between my sale, which went ahead, and the failed purchase. Eventually, some weeks later, we exchanged contracts with an extended completion clause however, David had to call upon all the skills and contacts that he has acquired throughout his many years in this business. This included bringing in his own solicitors to support a complex conveyancing process and supporting me in procuring a rental as a consequence of the broken chain and staggered completion dates. The period between our first viewing and the day we exchanged spanned over 4 months and David's tenacity, humanity, focus and commitment was unwavering throughout. I would not hesitate in recommending David and wish him the best of luck in the future.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you to David and the team at Alan De Maid in the Locksbottom branch. They have provided excellent assistance from start to end when we sold our property in a difficult market and navigated us through some complex negotiations. Their communication throughout the process was excellent and we felt as though we were kept up to date with regular interactions. I would definitely recommend the team at Alan De Maid if you are looking to buy or sell a property.
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAlan De Maid sold our current home and found a new home that met our requirements. During this process they were always responsive to calls and emails and helpful in advice given. I would not hesitate to use their services in the future.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleI want to express my appreciation for the excellent service provided by David Hughs at Alan de Maid Estate Agents during our recent property purchase. David's professionalism and commitment stood out throughout the process. He effortlessly navigated the intricacies, ensuring a smooth experience. His attention to detail, clear communication, and friendly approach made the journey enjoyable. If you're in need of a reliable and personable real estate professional, David is your go-to. Thank you, David 😊
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleFrom the moment David valued our house I knew we were in safe hands. Lovely Mia was fantastic at showing and organising all the viewings. From start to finish we were constantly informed of everything that was happening. David recommend solicitors and organised survey's etc who were very efficient. Philippa was a godsend making life so much easier by helping the sale move along. We have now sold our house due to this fantastic agents. Can highly recommend them they know their stuff... Karen
karen kroese thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleSelling my house with Mia Palmer and Peter Batty from Alan de Maid was a very positive experience. Mia, our fantastic agent, was not just excellent but super responsive to all my requests. From the start, she made the process smooth, stress-free, and tailored to my needs. A true pro! I highly recommend Peter Batty, the Area Manager, whose market knowledge is next level. His insights were accurate and effective, ensuring we got the best deal possible in a challenging market. Mia and Peter make an unbeatable team, seamless communication, expert advice, and a friendly touch. Selling a home couldn't have been more positive! Highly recommend this dynamic duo for a successful and stress-free selling experience.
Mark, many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have been looking for a property to renovate in Orpington area and Alan De Maid team has been really helpful. They understand our need and alway try their best to accommodate our needs be it arranging viewings or talking to the vendors on our behalf. We have been updated with new properties on the market regularly in particular by Mia, who is doing a brilliant job for us. We look forward to working with ADM again on new projects in the future.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleFrom the onset of viewing to the completion, James was really helpful. He is a great mediator sharing truthful and honest opinion of the properties and sharing sellers and buyers views to each other. He is indeed a great asset to the company. Phillipa was a great help and support to us in coordinating with the solicitors and us. Her level of expertise and knowledge in this field has greatly helped in the process very quick and successful. We highly recommend Alan De Maid Lockbottom for their commitment and professionalism. Thanks for your great support.
SVK Anbu thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleVery helpful and professional! Would recommend!
Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
5/5
GoogleRavina was so friendly, professional and efficient. I was updated appropriately with the progress of my flat sale and felt they had everything under control. It was a very smooth stress free process. Thank you!
Thank you for taking the time to leave us this amazing 5* review Charlotte Taylor. Kind regards Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Bromley (The Old Municipal Buildings) has the most, with 348 reviews rated 4.6 out of 5, followed by Beckenham with 233.
The six Alan de Maid offices, by town:
Yes. In The Trusted Agent 2026 awards, Beckenham won Gold, Bromley won Gold and Chislehurst won Trusted Agent.
