Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleAlan de Maid are truly top-class estate agents, and I can't thank Rena enough for her amazing service. She completely understood my criteria for the property I was searching for, to the point that I put in an offer on the first home she took me to view! It's like she knew exactly what I wanted. On top of that, she knew I was eager to move quickly and did an incredible job of chasing things up, making sure the whole process moved smoothly. Rena’s warm and bubbly personality made the experience even better. Thank you so much, Rena!
Sadia · 3 October 2024 · Alan de Maid Beckenham
Agent replied · 24 October 2024
Many thanks for your outstanding recommendation, 5* review Sadia! We're thrilled to hear that Rena provided such exceptional service and made your home-buying experience so positive. Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleCommunication with the agents was easy and they were very patient and helpful when setting up the tenancy agreement.
Sean-Kee · 2 October 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 23 October 2024
Many thanks for your outstanding 5* review and your generous comments Sean-Kee. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCouldn't be happier with the experience I had with Alan De Maid. It was a smooth process start to finish, with great support after moving in as well. Such a wonderful team, thanks to you all!
Dilys · 2 October 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 23 October 2024
Thanks Dilys for leaving us your great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWell, I just wanted to say, how nice, amazing and friendly is this team. Above all efficient, even when we had problems with registration with three energy providers, they helped us quickly amid a lot of stress during the moving time. I truly highly recommend the services of Alan the Maid. We are so thankful to have their support to have our new lovely home.
Amanda · 2 October 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 23 October 2024
Many thanks Amanda for taking the time to leave us your fantastic 5* review! We're thrilled to hear that our team could assist you efficiently during your move and help with the energy provider issues. Wishing you all the best in your lovely new home. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Abhi · 24 September 2024 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thank you so much for your 5* review Abhi.
★★★★★ 5/5
GoogleDario was informative, professional and incredibly helpful in steering me through the necessary stages of buying a property.
Fun60 · 24 September 2024 · Alan De Maid Orpington
Agent replied · 24 October 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI employed the services of Alan de Maid in Orpington who completed the sale of our property last week. James and his team were outstanding. They were professional, knowledgeable, understanding and friendly. They were consistently on the ball and instilled confidence throughout the whole process. I am very satisfied and would recommend them highly. Thank you!
A · 24 September 2024 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that James and the team provided outstanding service and instilled confidence throughout the process. Your recommendation means a lot to us! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe would like to extend a huge thank you to the entire team for the amazing job they did in selling our flat. A special shout-out goes to Robin and Munsoor, whose professionalism, dedication, and expertise made the whole process smooth and stress-free from start to finish.
Robin was incredibly responsive, always keeping us updated and answering any questions we had, no matter how small. Munsoor's attention to detail and negotiation skills were truly impressive, ensuring we got the best possible result.
Thanks to their hard work, the sale exceeded our expectations, and we couldn’t be happier with the outcome. We highly recommend this team to anyone looking for a reliable, professional, and supportive estate agent. Thank you again, Robin and Munsoor!
Best wishes,
Liu&Josh
Liutauras · 23 September 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 23 October 2024
Thank you Liutauras so much for your fantastic 5* review! We're thrilled to hear that Robin and Munsoor made your experience smooth and stress-free. Your recommendation mean a lot to us. Best wishes, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleAfter starting with another estate agent who were unable to get an offer on our property, Alan de Maid sold our property on their first viewing. Very professional, easy to work with. Would recommend.
Claire · 23 September 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
★★★★★ 5/5
GoogleSpeedy service, really responsive. Robin K. in particular was really supportive very helpful throughout our buying process.
He was easy to communicate with and was always prompt with replies and updates. Robin was also soo helpful with measuring things around the house for us. Very kind and friendly person. Met the team and they were all so warm and bubbly, was treated with a smile. A very welcoming atmosphere at the office.
A · 23 September 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 23 October 2024
Hello A J, we're thrilled to hear that Robin and the team provided you with such a positive experience. Your feedback is greatly appreciated, and we're delighted that you felt welcomed and supported throughout your buying process. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJames was very friendly and professional throughout our buying experience. We had a difficult solicitor acting for our own buyers which understandably concerned our sellers and threatened our own purchase but James managed to keep them updated and on side with the situation so that the whole chain eventually managed to complete all transactions successfully and on schedule.
Chris · 25 August 2024 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Chris! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMaria & all the team have been a pleasure to work with!!!
Not only did Maria help me in finding my dream apartment but she helped in finding a buyer for my existing place also. She has also kept us informed at every step, absolute gem!
Makeda · 20 August 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 27 August 2024
Thank you for your glowing 5* review Makeda. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have to say that everyone at Alan de Maid has been a pleasure to deal with from the very beginning and all the way through - Ralph, Mak, Robin and Maria, especially Maria who became my main point of contact. She has been so helpful, full of advice and always friendly, professional and ‘on it’ all the time, just fantastic. I am so grateful to her and the whole team who have made selling my home so much more bearable.
Jackie · 20 August 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 27 August 2024
Thank you for taking the time to leave us your 5* review Jackie! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRena Heron, is an absolute pleasure to work with. I would highly recomend her to sell your property. She is efficient and such a pleasure to work with!
Anita · 19 August 2024 · Alan de Maid Beckenham
Agent replied · 26 August 2024
Many thanks Anita for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had an excellent experience selling our house with Alain de Maid. The team, Amir, Rena, Ross, and Richard, were outstanding throughout the entire process. Their communication was always prompt and clear, and we truly felt that they had our best interests at heart.
During the more stressful points, they were incredibly supportive, putting our minds at ease and helping us make pragmatic decisions to keep things moving forward. Their professionalism and dedication were always there at every step.
Do not assume their low fees means cheap; Alain de Maid offers fantastic value for the high-quality service they provide. We highly recommend them to anyone looking to sell their property.
Ben · 12 August 2024 · Alan de Maid Beckenham
Agent replied · 26 August 2024
Thank you so much for your kind words and for highlighting the efforts of Amir, Rena, Ross, and Richard. We're thrilled to hear that you had an excellent experience with us and appreciate your recommendation Ben! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRoss and the excellent team in Beckenham handled our sale. Multiple viewings, and then a closely monitored offer were very professionally handled.we were distant so Ross had to do everything. I recommend them very strongly on the basis of this experience. Communications were prompt
And helpful and they had helpful advice at every turn.
Michael · 12 August 2024 · Alan de Maid Beckenham
Agent replied · 26 August 2024
Thank you so much for your terrific 5* review and strong recommendation Michael. We're thrilled to hear that Ross and the team provided prompt and helpful communication throughout your sale. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMaria from the Bromley branch was an absolute legend throughout my sale process. There were some challenges as the sale progressed but she was always there facilitating communication and trying to find ways to keep us moving forward. She really went above and beyond, and I'm not sure that the sale would have gone through without her constant support. I really can't recommend her and the sale team at the Bromley branch highly enough.
Annie · 6 August 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 27 August 2024
Thank you for taking the time to leave us your 5* review and recommendation Annie! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have been dealing with Annabelle Bennett and she has been amazing from the start. Always helpful and keeps me up to date with what’s going on. She has a calming attitude and is lovely to deal with and has made a stressful time an absolute joy!! A total superstar.
Matthew · 6 August 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
★★★★★ 5/5
GoogleCarina and the team are great. Very professional and speedy with communication at all times.
Robbany · 31 July 2024 · Alan de Maid Chislehurst
Agent replied · 25 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Robbany! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThey helped us out to sell our flat. The whole process went smoothly
Sandro · 31 July 2024 · Alan de Maid Chislehurst
Agent replied · 25 August 2024
Thank you for your fantastic 5* review Sandro. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery good experience with them. Carina and Sam are very helpful. Always contactable for update and will be able to liaise with all the parties to find a sensible solution to ensure a smooth completion.
Lok · 31 July 2024 · Alan de Maid Chislehurst
Agent replied · 25 August 2024
Thank you for taking the time to leave us this great 5* review Lok Wong. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNdidi and bee have been very helpful helping me find my new house to rent in short time they gave me a lot of options and very friendly and easy to talk to it was very smooth experience thank you for best service ever
Rasheeda · 28 July 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 27 August 2024
Many thanks Rasheeda for your excellent 5* review ! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThey are just nice people and are serious with their work they helped us got a place which we love . Throughout the process it was fast will recommend to everyone who need services with renting or buying a house
Hetty · 28 July 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 27 August 2024
Hi Hetty, thank you for your kind words! We're delighted to hear that you had a positive experience with us and that we could help you find a place you love. We appreciate your recommendation and look forward to assisting anyone in need of our services. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleOld man became very passive aggressive and rude over a parking space which has no signs outside building.
Partner parked there as we was going to the Chinese next door with 7 month old & a 2 year old, as we left and entered the car, he got out of his car and became passive aggressive about us parking 1 space over where we were allowed to, despite there being no signage at all. We said okay no worries and he continues to be rude and become threatening.
Absolutely disgusting.
Celine · 28 July 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.