Trusted Agent profile · Winchester · Hampshire
Verified
★★★★★
2,880 reviews across 4 platforms
2 Jewry Street, Winchester, Hampshire, SO23 8RZ
Part of Charters, see every office.
Charters's office in Winchester, Hampshire, at 2 Jewry Street, is rated 4.9 out of 5 across 2,880 reviews on four platforms, including 495 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of four awards Charters won in 2026.
495
Reviews on Google
This office
8
Reviews on Facebook
This office
483
Reviews on The Trusted Agent
This office
1,894
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Throughout a complicated negotiation, Nony maintained a professional, good humoured and patient attitude which was very reassuring. One felt always that the ...Read all 123 from sellers
Victoria is professional, listens to your requirements and is very good at identifying appropriate properties. She accepts feedback well on properties and ...Read all 226 from buyers
I have had contact with Nony for 2 years now in our search for two properties. She is incredibly knowledgeable about the property and property market in this ...Read all 7 from landlords
After having my work moved to Hursley I was interested in looking for a property to rent. Within less than 1 hour of myself submitting a viewing request to a ...Read all 48 from tenants
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The Trusted Agent 2026 results for Charters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Winchester office, from every platform, shown as written. First names only.
5/5
TrustpilotCharters viewing agents were excellent…
Charters viewing agents were excellent and the purchasing support also excellent. All very professional accommodating and not pushy or dismissive or arrogant ( well done). On my experiences a family member has now engaged them to value their property with a view to instruct to seller. This is after observing my experiences.
Thank you for the review, it is greatly appreciated.
5/5
GoogleCharters Winchester are a great team. They recently found a new tenant for our maisonette in Winchester just days after the previous tenants left. They are very professional, communicate extremely well and pull out all stops to make the process as easy as possible for clients. We are very impressed and will continue to use their services.PositiveResponsiveness, Quality, Professionalism
Hi Louise, Thank you so much for this lovely review. It will be passed on to the team.
5/5
TrustpilotBrilliant experience!
I've had a wonderful time working with the agents at chatters. All the staff were professional and brilliantly helpful. If you want a letting agent in Winchester and surrounding areas, who will go above and beyond, ask for Sarah Bainbridge!
Lily, thank you for leaving us a review! Your feedback has been passed on!
5/5
GoogleSuper helpful and friendly. Really enjoyed working with them when moving.
5/5
Trustpiloteveryone was very helpful from charters…
everyone was very helpful from charters especially sophie and martha who i was dealing with most of the time, always got back to me if unavailable or busy, also very polite and friendly.
Thank you very much!
5/5
TrustpilotCharters Southampton
My partner and I have recently found a lovely property that we'll move into in 2 weeks' time thanks to Charters Estate Agents. Samuel Scott and Jessica Crouch have been great property agents as they have kept us updated and involved throughout the whole procedure.
Hi, your review is greatly appreciated. The team will be so pleased with this.
5/5
GoogleExcellent support and regular updates from Jo on the progress of the transaction. Greatly appreciated and would highly recommend!
Thanks Ben!
5/5
The Trusted AgentJO => TOP OF THE BEST ESTATE AGENTS
JO DOES EVERYTHING SO FAST AND WITHOUT OMMITING ANYTHING ! IT'S THE TOP OF THE EXPERIENCED AGENTS. IN HER HAnDS, ALL THE PROCESS IS UNDER CONTROL, THE PHOTOS SELECTION, THE BROCHURE, THE WEBSITES OF CHARTERS, & RIGHTMOVE UPDATING, THE TEXT PREPARATION. YOU JUST NEED TO RELY ON HER AND YOU CAN BE SURE IT'S DONE PERFECTLY WELL. THE BEST PRO ESTATE AGENT IN ENGLAND AND IN FRANCE. CONGRATULATIONS JO AND THANK YOU SO MUCH. Edmund
Awesome review, thank you Edmund!
5/5
The Trusted AgentFantastic Approach
Victoria was fantastic. Showed us the property before it went online as she knew what we were after - and had an offer accepted that day.
Thank you for your 5 Star review. We take all feedback seriously and it is much appreciated.
5/5
The Trusted AgentExcellent service!
Nony was fantastic! Went beyond in terms of service - always phoning to update and continued to stay in contact through to completion. Very much recommended.
Thank you for your 5 Star review. We take all feedback seriously and it is much appreciated.
5/5
TrustpilotThis has been my first time renting a…
This has been my first time renting a house in the UK, and Sophie from the Southampton office has been great help with my house-hunting. She has been absolutely brilliant! Keep up the great work.
Thank you for the 5-star review!
5/5
The Trusted AgentFantastic professional service
Simon provided us with excellent service, finding exactly the right product to suit our circumstances and making the whole process stress free. We would thoroughly recommend him.
Robert, thank you for your 5STAR review following your Financial Services experience in Winchester. Delighted to have been of service.
5/5
TrustpilotI was very pleased with this company…
I was very pleased with this company they assisted me throughout, most of my dealings was with Harrison one of the managers in the company. I am happy with the level of service we receive from this company. I would definitely recommend this company to anybody who wishes to rent a property out.
Thank you for taking your time to review the service received.
5/5
GoogleKathryn in lettings has been exceptional. She went above and beyond to help friend of mine who moved to Winchester from South Africa. Without her help my friends would have not found a rental property as the marketplace is so competitive at the moment. Her service was professional, prompt and everything explained clearly. We have all been very happy with the service offered.PositiveResponsiveness, Professionalism
Thanks Richelle for the review
5/5
The Trusted AgentLily - Endorsement
Lily is a very professional individual. We have always found her to be very accommodating and pro active in her approach and eagerness to support her clients.
Hello Becky and thank you for taking the trouble to provide feedback on your positive experience of dealings with Lily, we will be sure to share your comments with her! Thank you again.
5/5
GoogleThanks Elle for the wonderful service. Quick, efficient, friendly and found us our dream home!!
Thank you Polly!
5/5
TrustpilotHighly recommended!
A great company to work with while attempting to sell your property. Very helpful and professional throughout!Made very welcome by Luke, excellent enthusiasm from Jake and great communication from Cameron. Thank you all! Fingers crossed for a successful completion!
Thanks Mick, good luck and all the best!
5/5
TrustpilotCharters-excellent communication
I recently purchased a property through Charters and from the point of viewing right through to completion they have been excellent. Special mention goes to Kayleigh my sales progressor, she communicated and kept all parties up to date. Brilliant service all round
Thank you for taking the time to write a review, it is much appreciated.
5/5
TrustpilotCharter’s Vanessa Joy was brilliant.
Vanessa Joy at Charters estate agents was very helpful during the sale of my property. It was a protracted sale & she kept me up to speed throughout. With the help of the sales progression team she managed to get a difficult sale completed.
Hello William, thank you for taking the time to review the service received. Vanessa will be so pleased with the feedback.
5/5
The Trusted AgentFab from start to finish
Thank you for the excellent service provided by your company! Especially Nony and Jo for their continuous help and support through the whole process! Thanks again!!!
Thank you Rebecca for your fantastic 5STAR review for Nony and Jo and the Winchester Charters Team. We really appreciate your time and comments.
5/5
TrustpilotPrompt and friendly service
My experience with Charters has been great! Ella promptly arranged a viewing for a flat that matched our needs perfectly and ensured all the necessary details were sent over. She was incredibly friendly and made the entire process effortless.
Thank you, Molly, for your 5-star review!
5/5
The Trusted AgentExcellent service, kept informed throughout the sales process
Catherine has surpassed my expectations. She has been very professional in all aspects of arranging the property to Market. I would not hesitate to recommend Catherine.
Thank you Keith for sharing your views of Catherine and Rob based at our Charters Winchester together with your 5STAR rating - very much appreciated! Thank You
5/5
GoogleHad Sarah Bainbridge as estate agent. Moving from Germany to UK isn´t easy but she was always very helpful and gave her best to find a home for us. The contact was very lovely an I can give recommendation for Charters and especially for Sarah. I would consult her every time again. Thanks a lot.
Hello Petra, thank you so much for the review, this is great to hear.
5/5
TrustpilotExcellent service from Charters
Excellent service from Charters. Good communication throughout from putting the house on the market to the exchange. Good advice on pricing and altogether a very professional team in the office in Bishops Waltham and the follow up once the offer was accepted by us. We would highly recommend.
Penelope, thank you so much for the review. The Bishops Waltham team will be greatly pleased with this!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
123 reviews from sellers, rated 5.0 out of 5 on average. For example, Graham wrote: "Throughout a complicated negotiation, Nony maintained a professional, good humoured and patient attitude which was very reassuring. One felt always that the ..."
226 reviews from buyers, rated 5.0 out of 5 on average. For example, Helen wrote: "Victoria is professional, listens to your requirements and is very good at identifying appropriate properties. She accepts feedback well on properties and ..."
7 reviews from landlords, rated 5.0 out of 5 on average. For example, Penny wrote: "I have had contact with Nony for 2 years now in our search for two properties. She is incredibly knowledgeable about the property and property market in this ..."
48 reviews from tenants, rated 5.0 out of 5 on average. For example, Rhys wrote: "After having my work moved to Hursley I was interested in looking for a property to rent. Within less than 1 hour of myself submitting a viewing request to a ..."
Yes. In The Trusted Agent 2026 awards: Charters, Winchester won Platinum; Charters, Alton won Trusted Agent; Charters, Farnham won Trusted Agent; Charters, ROMSEY won Trusted Agent.
Tell us what you need and we'll pass your enquiry to Charters and up to three other top-rated agents near Winchester.
