5/5
GoogleVery responsive and helpful. Sarah Bainbridge is absolute pleasure to work with. Many thanks, Charters
Agent replied · 28 October 2023
Thank you!
Trusted Agent profile · Winchester · Hampshire
Verified
Charters Winchester reviews
★★★★★
2,885 reviews across 4 platforms
2 Jewry Street, Winchester, Hampshire, SO23 8RZ
Part of Charters, see every office.
Charters's office in Winchester, Hampshire, at 2 Jewry Street, is rated 4.9 out of 5 across 2,885 reviews on four platforms, including 495 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of four awards Charters won in 2026.
495
Reviews on Google
This office
8
Reviews on Facebook
This office
483
Reviews on The Trusted Agent
This office
1,899
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers123 reviews
Nothing demonstrates the abilities of Charters, and Nony in particular, than to highlight that our house was sold in just one week. Throughout the process, Nony ...Read all 123 from sellers
Buyers226 reviews
Victoria is professional, listens to your requirements and is very good at identifying appropriate properties. She accepts feedback well on properties and ...Read all 226 from buyers
Landlords7 reviews
I have had contact with Nony for 2 years now in our search for two properties. She is incredibly knowledgeable about the property and property market in this ...Read all 7 from landlords
Tenants48 reviews
After having my work moved to Hursley I was interested in looking for a property to rent. Within less than 1 hour of myself submitting a viewing request to a ...Read all 48 from tenants
About Charters Winchester
Buying or Selling? Renting or Letting? Pop in and say "HELLO"
Awards
The Trusted Agent 2026 results for Charters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Winchester office, from every platform, shown as written. First names only.
Google5/5
GoogleAs agents go these guys are at the better end. Know the properties they are showing, answered all questions honestly and professionally. I cannot speak to the back end process - but the showing and client engagement is excellent and attentive and if I was a seller I would really appreciate that as I would know the agent was doing a great job
Agent replied · 28 October 2023
Thank you for the feed back, really appreciates this.
5/5
TrustpilotLettings - Excellent service !!!
I would like to praise Jessica and Rosie and their teams for being very pro-active and helpful in finding tenants for our properties recently. The process was remarkably quick: marketing and viewings and all resolved in a few days. Their support, understanding and advice were very much appreciated. Thank you!
Agent replied · 19 June 2024
Thanks Jacqueline, it is much appreciated.
5/5
The Trusted AgentFully endorse Kevin' professionalism and competence. Have now dealt with Kevin on the financing for 3 property transactions and his advice in all cases has been sound, lateral and comprehensive. Would recommend him highly.
Agent replied · 30 January 2017
Thank you so very much David for your recommendation and endorsement of Kevin for his Financial Advice across 3 property transactions undertaken with Charters in Winchester
5/5
GoogleSarah was great from our initial enquiry, to the viewing and securing our tenancy!
Agent replied · 28 October 2023
Thank you for the review Cate.
5/5
The Trusted AgentNony - the finger on the pulse of the Winchester housing market!
If you want the low down on the Winchester housing market then Nony is your best bet not only for her expert knowledge and guidance but also due to her responsiveness and work ethic.
Agent replied · 3 January 2017
Thanks Steve for acknowledging the work and efforts of Nony and Rob from Charters in Winchester
5/5
TrustpilotVery Positive and satisfied
A big thanks to the lovely Sophie Pickering, which helped me and my partner to find the right accomodation for us.She has been friendly and professional at the same time, but also very proficient and responsive, very happy with her service and the professionalism of charters estate.
Agent replied · 19 June 2024
Thank you for taking the time to leave a review!
5/5
The Trusted AgentA first-class service
Like all members of the Charters team, Jo succeeds brilliantly in combining professionalism with the personal touch - her endless patience and attention to detail when drafting the house particulars were very much appreciated.
Agent replied · 3 October 2016
Hello Judith and thank you for your wonderful 5STAR review of Jo and her Charters Winchester teamwork.
5/5
TrustpilotHighly recommend
Highly recommend I was really impressed with the help and assistance that Cheryl gave me I frequently asked her lots of things asI was new to renting through a letting agent! She was very informative and so helpful always with my multiple requests and questions!
Agent replied · 19 June 2024
Thank you for the review, Cheryl will be delighted!
5/5
TrustpilotSuperb service!
Jonathan and Tilly provide a superb service. This is the second time I have used Charters and would highly recommend them. From the initial conversations to the marketing and viewings they kept me fully updated and I sold my property within in a week!
Agent replied · 19 June 2024
Thank you, Ben!
5/5
TrustpilotPaul Stephens friendly and knowledgeable
Paul Stephens valued our property and was extremely friendly, knowledgeable and professional about both the property process and local market. He offered a detailed assessment of our property with explanation. We’d highly recommend for future use.
Agent replied · 24 August 2024
Mike, thank you for the five-star review!
5/5
TrustpilotThank you!
I was very impressed with the way Sophie (Sales). and Kayleigh (Sales Progressor) ) handled my purchase and subsequent conveyancing.Both bright, cheerful and calm efficiency all the way through and even when waters were a bit choppy, kept me posted clearly in a timely way.Highly recommended.
Agent replied · 19 June 2024
Jude, thank you for taking the time to review the service you received.
5/5
TrustpilotVery straight forward and easy process
5/5
TrustpilotDewi Jones Marla looks after my…
Dewi Jones Marla looks after my property for Charters and he has been so efficient with all my requests and providing information since I have moved into Elmfield at the start of the month. Not only is he professional and quick at responding, but also is caring and understanding! Thanks for everything :)
Agent replied · 26 August 2023
Thank you for reviewing the service received. Dewi Jones will be delighted with this feedback.
5/5
The Trusted AgentWhilst I have temporarily suspended mu search I have really appreciated the unique and uplifting communication from Nony ..... a rare and ' above & beyond ' approach to Real Estate sales !
Agent replied · 30 May 2017
Great 5STAR review for Nony, thank you Bill for taking the time to leave your comments - Nony is a true gem in the Charters Winchester Team.
5/5
TrustpilotThe staff at Charters Romsey are excellent!
The staff at Charters Romsey are very nice and patient. Our lettings negotiator , SHANNON WILTON, was very helpful and the follow-up was very fast. We relied on her to find the right place to live. Thank you!
Agent replied · 24 August 2024
Thank you for the 5-star review! Shannon will be delighted to hear about your feedback!
5/5
TrustpilotFriendly and professional company
Right from taking on my property for sale Charters have been friendly, helpful, courteous, efficient and professional. Communication has been excellent with great attention to detail. I felt as a client that my business was valued by Charters.
Agent replied · 24 August 2024
Thank you for sharing your experience!
5/5
TrustpilotSarah is very helpful and fast response…
Sarah is very helpful and fast response to our request.
Agent replied · 29 July 2023
Thank you for the feedback, it is much appreciated.
5/5
GoogleExcellent service and attention from Gary and Sarah in letting my various properties. Robert
Agent replied · 28 October 2023
Thank you Robert, your review is much appreciated.
5/5
GoogleVery kind, helpful and generally great services from all staff, especially Christina was amazing
Agent replied · 28 October 2023
Thank you Maria, much appreciated.
5/5
TrustpilotCharters in Southampton have been…
Charters in Southampton have been incredibly helpful in finding a flat to rent. Sophie in particular was great and always sent me new listings that matched my criteria. I am very grateful for all the help and wish them all the best.
Agent replied · 19 June 2024
Thank you, Max, for the 5-star review!
5/5
The Trusted AgentIrrepressibly brilliant!
Nony is, simply, the best. I love Charters... they are always welcoming, helpful, and efficient. And Nony is irrepressibly enthusiastic, hunting for that perfect fit between buyer and proper, or seller and deal.
Agent replied · 14 November 2016
Ha! Thanks Mark for this lovely testimonial of Nony and the Charters team in Winchester - very much appreciated. THANK YOU
5/5
The Trusted AgentHouse Valuation
My dear Dad passed away recently and we used Charters to value his house for probate purposes. I was greeted with a very smiley and professional lady who was just wonderful. I’ve never had to do anything like this before, and they made the whole process from beginning to the valuation simple and pain free. I would 100% reccomoend Charters if you’re wanting to buy, sell, rent or even get a valuation for a property. They are very professional and extremely helpful. Many thanks.
Agent replied · 12 January 2018
Thank you for your 5 Star Review. We take all feedback seriously and this is much appreciated.
5/5
TrustpilotSmooth letting experience
I was looking for a property and met Andy Jerram who is a letting negotiator. He is very professional and very helpful during my negotiating period. Definitely recommend their services.
Agent replied · 23 December 2024
Thanks Waleed, we appreciate the review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Charters Winchester
What do sellers say about Charters Winchester?
123 reviews from sellers, rated 5.0 out of 5 on average. For example, Richard wrote: "Nothing demonstrates the abilities of Charters, and Nony in particular, than to highlight that our house was sold in just one week. Throughout the process, Nony ..."
What do buyers say about Charters Winchester?
226 reviews from buyers, rated 5.0 out of 5 on average. For example, Helen wrote: "Victoria is professional, listens to your requirements and is very good at identifying appropriate properties. She accepts feedback well on properties and ..."
What do landlords say about Charters Winchester?
7 reviews from landlords, rated 5.0 out of 5 on average. For example, Penny wrote: "I have had contact with Nony for 2 years now in our search for two properties. She is incredibly knowledgeable about the property and property market in this ..."
What do tenants say about Charters Winchester?
48 reviews from tenants, rated 5.0 out of 5 on average. For example, Rhys wrote: "After having my work moved to Hursley I was interested in looking for a property to rent. Within less than 1 hour of myself submitting a viewing request to a ..."
Has Charters won any awards?
Yes. Charters won Platinum in The Trusted Agent 2026 awards.
Want Charters to help?
Tell us what you need and we'll pass your enquiry to Charters and up to three other top-rated agents near Winchester.
