Charters Winchester reviews

★★★★★ 5/5

Google

Having been in the property business for many decades I believe that I am sufficiently experienced to understand the essential aspects of an estate agent both from the perspective of purchaser and seller and that of landlord and tenant. Having dealt with Charters for many years longstanding, I would therefore, confirm, that my confidence in Charters is absolute such that they would always be my first choice to the extent that this would exclude all others. The rationale of the aforegoing statement, is because in my opinion, there is no other estate agent that is likely to provide the exceptionally high level of absolute commitment to both landlord and tenant as that provided by the staff at Charters. I am able to state, and indeed pleased to do so, that the all important aspect of "First Impression" of any member of Charters staff, is not only exemplary, but remains at this inordinately high level throughout the relationship, such that a sincere bond of complete confidence and absolute trust is born, in the certain knowledge everyone is working in concert toward the ultimate satisfaction of buyer and seller or/and landlord and tenant.

Grahame · 28 July 2019

★★★★★ 5/5

Google

We have been searching for a property in Winchester for over 6 months now, and have met with 6 or 7 estate agents over this time. We have been so impressed with Mike Maher we thought it would be nice if he got some recognition for his hard work. He is the only estate agent that has been in regular communication, always good at responding to our queries, punctual and just had a nice way about him. We have now found a property which unfortunately was marketed with someone else, but we will certainly be recommending Mike to anyone looking to sell.

Jodie · 28 July 2019

★★★★★ 5/5

Google

I've been on both sides of the fence where estate agents are concerned, having managed two independent branches in the past. But rarely have I ever found a company whose team uniformly live up to my expectations as a customer. But from the very first day I walked into Charters' Winchester office last year (2018) I was impressed. And although the specific studio I was hoping to rent had already been taken, I recently put my name down in the hope that I would be given first refusal whenever it became available again... I viewed it this week with Kathryn who was kind enough to give me a call straight away and get me in within 24 hours! Sadly, after doing the sums both financially and logistically, a move there wouldn't prove viable for me this time round. But, rest assured I shall be knocking on Charters' door and or making them my first call, whenever I'm ready to step back onto the property market that's for sure. Well done guys, it's fantastic to meet a team who actually mean what they say and stand by it - a rare commodity in this day and age...

Rachel · 28 July 2019

★★★★★ 5/5

Google

Very helpful throughout the letting process, particular thanks to Sarah for her swift and regular communication.

Charlie · 28 October 2022

★★★★★ 4/5

Google

Incredibly patient and helpful lettings team who went above and beyond to try to help us find a rental property. We always felt like we were front of mind when new properties came on the market and Sarah even held viewings after hours to accommodate us. The only reason for 4 not 5 stars was that ultimately they didn’t have the property for us.

Charlotte · 28 October 2022

★★★★★ 5/5

Google

Charters are very easy to work with. Christina is a star and deserves a fat pay rise, she made the whole process very easy and enjoyable

Liam · 18 May 2021

★★★★★ 5/5

Trustpilot

Recently we had finalised our Rent a…

Recently we had finalised our Rent a property with Charters and it was very smooth process and teh location is value for money. I would like to thank, Ms.Kirstie Stone personally as she has been with us through the process and very helpful.

Shamila · 7 May 2024

★★★★★ 5/5

Trustpilot

Charters of Winchester

Charters of Winchester exceeded my expectations. Sarah’s professionalism was exceptional, with prompt email responses and a delightful demeanour during the viewing even through our mishaps, Her friendly and informative approach made our renting experience seamless and stress-free. We're truly grateful for her assistance.

XTxoL · 7 May 2024

★★★★★ 5/5

Trustpilot

I have been with charters just over 2…

I have been with charters just over 2 months and have had excellent service, Jonathan Pinhorne the manager has been extremely helpful, keeping me updated and making me feel confident in selling my property The sales staff too have been very professional and reassuring.I would definitely recommend charters estate agents in park gate.

Miss · 29 September 2023

★★★★★ 5/5

The Trusted Agent

Highly Recomended

Fully endorse Kevin' professionalism and competence. I've now dealt with Kevin on the financing for 5 property transactions and his advice on all cases has been superb, lateral and comprehensive. I highly recommend him

Peter · 22 January 2018

★★★★★ 5/5

Trustpilot

Have found all members of staff very helpful & supportive

Have found all members of staff who I have met or spoken with have been very helpful & they have also given a great approach when visiting my property, and supporting when a viewing is taking place.

Mrs · 19 August 2024

★★★★★ 5/5

Trustpilot

Excellent service from Ashley (rentals team) at Charters Winchester

My wife and I were hugely impressed by the care Ashley from the Winchester Office took in understanding our rental needs and showing us some properties. He skilfully teased out our requirements when we were somewhat uncertain ourselves. We can highly recommend Charters and Ashley!

Mark · 25 March 2024

★★★★★ 5/5

The Trusted Agent

Professional

Cathy was a pleasure to work with and very patient while we were going back and forth with tweaking the brochure! Her words and tone describing our house perfectly captured its essence and feel.

Samantha · 10 January 2018

★★★★★ 5/5

The Trusted Agent

Absolutely fantastic

Leanne has been absolutely amazing and she continually went above and beyond for us in pushing for our sale and purchase to go through. She was always very friendly, approachable and professional at all times.

Jemma · 15 September 2016

★★★★★ 5/5

The Trusted Agent

Sadly I never bought through Nony but the effort, service and support was always 100%

Nony emails are a breath of fresh air to the inbox and full of inspiration - an excellent agent to deal with and they truly have the passion required to get you the right house.

Harry · 9 September 2016

★★★★★ 5/5

Trustpilot

Ella Burnet was amazing with…

Ella Burnet was amazing with everything.Great agent company, recommend.

Pedro · 9 June 2023

★★★★★ 5/5

The Trusted Agent

Charters

Charters did an excellent job in selling our property and Jo was particulalry helpful in nursing the sale through from Exchange to Completion chasing effectively to ensure that a number of hurdles were overcome.

David · 20 August 2017

★★★★★ 5/5

The Trusted Agent

Well Done! Many thanks for all your hard work

Charters worked incredibly hard to get all 4 sales through, and Jo was at the front line of managing the sales progression. Well done on all your hard work and for sticking with it!

Rob · 29 June 2017

★★★★★ 5/5

Trustpilot

I had an awesome experience working with Ella at charters. She was so kind and helpful.

I had an awesome experience working with charters. I met an amazing staff of yours, Ella by name. She's really one of a kind. she's very good, kind and so helpful. She made my experience with charters amazing. Thank you.

Chukwuemeka · 19 June 2024

★★★★★ 5/5

Trustpilot

Professional and helpful

Ella Burnet helped me during our property viewing. She was super friendly and made us feel welcome. She went out of her way to ensure we had all the needed information and answered our questions. Thank you, Ella, for your outstanding service!

Jy · 13 May 2024

★★★★★ 5/5

Trustpilot

Thank you

Thanks to Sarah for your help finding a flat to rent in Winchester.

Oliver · 17 January 2023

★★★★★ 5/5

Trustpilot

Great communication and service!

Very impressed with the service from Charters especially with Sarah Bainbridge who has made everything go as smoothly as possible from the moment we viewed to clinching the deal. Very informative and always at the end of the phone if you have any enquiries. We very much look forward to dealing with Sarah and Charters in the coming months :)

Mr · 16 February 2023

★★★★★ 5/5

Google

Very responsive and helpful. Sarah Bainbridge is absolute pleasure to work with. Many thanks, Charters

N · 28 October 2022

★★★★★ 5/5

Google

As agents go these guys are at the better end. Know the properties they are showing, answered all questions honestly and professionally. I cannot speak to the back end process - but the showing and client engagement is excellent and attentive and if I was a seller I would really appreciate that as I would know the agent was doing a great job

Chris · 28 October 2022