4/5
The Trusted AgentSpeedy and helpful service
Lisa got us the mortgage we needed in no time at all. She was helpful and friendly and great to work with.
Trusted Agent profile · Roath · Cardiff
Verified
Moginie James Estate Agents Roath reviews
★★★★★
638 reviews across 3 platforms
92 Albany Road, Roath, Cardiff, CF24 3RS
Part of Moginie James Estate Agents, see every office.
Moginie James Estate Agents's office in Roath, Cardiff, at 92 Albany Road, is rated 4.6 out of 5 across 638 reviews on three platforms, including 471 Google reviews rated 4.5.
471
Reviews on Google
This office
37
Reviews on Facebook
Business-wide
130
Reviews on The Trusted Agent
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers28 reviews
The staff at Roath branch of Moginie James are helpful, friendly and professional. I was impressed with Luke who completed my house evaluation and decided to ...Read all 28 from sellers
Buyers39 reviews
My wife and I were really impressed with the excellent service we received from Cat and all her colleagues at Moginie James. Their straightforward manner and ...Read all 39 from buyers
Landlords17 reviews
Faultless service throughout the process! Charlotte is always fantastic with all viewers and ensuring a good quality of tenant is found for every property ...Read all 17 from landlords
Tenants28 reviews
My partner and I have had some memorable experiences with previous estate agents, not all of them positive. However, Charlotte made our letting process easy! ...Read all 28 from tenants
About Moginie James Estate Agents Roath
Founded in 2001, we are Cardiff’s leading independent estate agency. With 5 offices across the city we are specialists in residential sales, lettings, property management and the investment markets. We’re proud to be independent, which gives us flexibility and means we react speedily to market conditions. We’re equally quick to adopt the latest marketing innovation, offering our clients maximum exposure via a suite of complementary promotional tools to showcase your property at it’s best. Our 53 strong team is our biggest asset, dedicated and enthusiastic staff who are committed to ‘going the extra mile’, and who each possess in-depth industry knowledge backed by professional qualifications. We’re members of ARLA, ALMA, NAEA, The Property Ombudsman and the Tenancy Deposit Scheme, a sure sign that you’re dealing with a reputable and respected agent. We’ve also recently been appointed as the South Wales agent for Fine & Country, the world renowned agents for luxury residential properties, and we’ve been hand picked to serve as Cardiff’s sole agent for the Relocation Agent Network, all of which means, whatever your property and whatever your situation, you’re in very safe hands with us.
Reviews
Every review we hold for the Roath office, from every platform, shown as written. First names only.
The Trusted Agent5/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Dear David Geci, Thank you for taking the time to review your recent experience you have had with our team at Moginie James Estate Agents Roath. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Dear Atiya Shaam! Thanks for the amazing review and star rating! All the best, Customer Care Team
5/5
GoogleStaff were very helpful. A really good welcome. Good understanding of what we were looking for. Highly recommended.
1/5
GooglePoor communication at branch level
5/5
The Trusted AgentExcellent service
Lisa at the branch handled our mortgage application and was absolutely fantastic through every step of the process. Would definitely recommend.
5/5
The Trusted AgentTop Class, Professional Service
House Buying process made easy, by a professional and friendly team. Great communication and everything dealt with very efficiently. Highly recommend.
5/5
FacebookPersonal service, excellent local knowledge and superb attention to detail. Happy to recommend Moginie James. ??
5/5
GoogleFantastic service from Lisa, helped ease the stress of buying our first home. Would recommend
5/5
The Trusted AgentUnbelievable service
This agent gave me unbelievable service and am very much happy with Mogini James..and I strongly recommend them
5/5
GoogleEveryone I dealt with were lovely and very helpful! A great Estate Agents :)
5/5
GoogleFantastic service from Lisa, helped ease the stress of buying our first home. Would recommend
5/5
The Trusted AgentFriendly and helpful. Flexible approach. Quick in responding and resolving any issues. Professional and welcoming service.
5/5
GoogleAmazing customer service and mortgage advice from the Albany Road branch. Highly Reccomend.
5/5
The Trusted AgentJulie Grittiths
Willing to go the extra mile to rent a property short notice. Polite and well mannered.
5/5
The Trusted AgentAlways there to help
Thank you again, great service great staff and they always deliver year on year.
5/5
FacebookMoginie James have exceeded expectations during my search for a property. Would highly recommend!
5/5
The Trusted AgentReliable and efficient
Good knowledge of area and market. Quick call back and efficient. Recommended.
5/5
The Trusted AgentFriendly, helpful, and efficient team
Taking the stress out of letting; a pleasure to deal with.
5/5
The Trusted AgentProfessional agency with great communication
Quick responses and great communication with agent. Very friendly and helpful.
5/5
FacebookExcellent service from the team at Moginie James, thank you!
1/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Dear Gulshan Mehra, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
FacebookFast and reliable, great staff who are very friendly!
5/5
GoogleSome of the nicest properties!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Moginie James Estate Agents Roath
What do sellers say about Moginie James Estate Agents Roath?
28 reviews from sellers, rated 5.0 out of 5 on average. For example, Michelle wrote: "The staff at Roath branch of Moginie James are helpful, friendly and professional. I was impressed with Luke who completed my house evaluation and decided to ..."
What do buyers say about Moginie James Estate Agents Roath?
39 reviews from buyers, rated 4.9 out of 5 on average. For example, Simon wrote: "My wife and I were really impressed with the excellent service we received from Cat and all her colleagues at Moginie James. Their straightforward manner and ..."
What do landlords say about Moginie James Estate Agents Roath?
17 reviews from landlords, rated 5.0 out of 5 on average. For example, Roberto wrote: "Faultless service throughout the process! Charlotte is always fantastic with all viewers and ensuring a good quality of tenant is found for every property ..."
What do tenants say about Moginie James Estate Agents Roath?
28 reviews from tenants, rated 4.9 out of 5 on average. For example, Paige wrote: "My partner and I have had some memorable experiences with previous estate agents, not all of them positive. However, Charlotte made our letting process easy! ..."
Want Moginie James Estate Agents to help?
Tell us what you need and we'll pass your enquiry to Moginie James Estate Agents and up to three other top-rated agents near Roath.
