Moginie James Estate Agents reviews from sellers

★★★★★ 5/5

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Excellent service

The staff at Roath branch of Moginie James are helpful, friendly and professional. I was impressed with Luke who completed my house evaluation and decided to choose Moginie James to undertake the sale of my property. During the process I had personal difficulties and the staff were understanding. The level of communication from all of the sale staff and front of house staff I have spoken with has been excellent. I would highly recommend Moginie James and would certainly use their services in the future.

Michelle · 20 April 2017

★★★★★ 5/5

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Wonderful professional service

My husband and I would like to express our sincere thanks to the brilliant team at the Roath branch of Moginie James, particularly Cat Sollis, Luke Trezise. and all the others who organised the launch day and subsequent viewings of our property. From the very beginning, we were impressed by the sensitivity and professionalism of Moginie James and were doubly impressed with the level of communication throughout the whole process. The hard work paid off and we are delighted with the results. We would absolutely recommend Moginie James to anyone looking to sell their house.

Show · 17 March 2017

★★★★★ 5/5

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Friendly caring staff with impeccable manners and very knowledgable.

After trying to sell our house for a year and a half with other agents, we noticed that other houses in the same area were being sold by Moginie James so we decided to ask them to sell ours. From the second we walked into the office the staff were absolutely incredible. Knowledgeable, helpful and professional. Cat, the lady that dealt with us treated us with the utmost respect she put us at ease and nothing was too much trouble, she made us feel like we were the only people on your books, within 2 weeks we have an offer thanks to the professionalism of your staff. Thank you all very much

Susan · 10 December 2016

★★★★★ 5/5

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Efficient, professional and friendly service

Moginie James acted in the sale of our property. We used the Albany Road office and found all staff to be competent, enthusiastic and extremely helpful.. Alyson and Anna Marie provided great support in what can often be a stressful time. The team always provided feedback on viewings and the sales progression team kept you up to date on how the subsequent sale was proceeding .I would highly recommend using their services.

Julie · 19 October 2016

★★★★★ 5/5

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Both Professional and Personal service

During our recent sale Moginie James provided excellent service to ourselves, in the presale Andrew was very thorough and professional in all aspects and post sale Michelle kept a very close connection to the whole chain and managed the case beautifully to the point of completion. We are very pleased with the service we received and have recommended Moginie to friends who have also since placed their property for sale with them.

M · 4 November 2015

★★★★★ 5/5

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Sale of my Mum's flat

I would have no hesitation in recommending Moginie James estate agents. I have used Moginie James a few times over the past years for the sale of properties and wouldn't use any other agent in this area. They have very friendly and professional staff. At all times the communication was timely and honest from the initial valuation with Luke through the viewings arranged by Alyson through to their after sales team.

Diana · 13 June 2017

★★★★★ 5/5

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Outstanding Service

All members of staff were excellent and kept us appraised of the sale from beginning to end. Calls were always returned promptly and Annemarie, Maria and Siobhan were friendly and efficient. From the initial valuation by Andrew Trinnick through to Jill O'Shea in Sales Progression, I was impressed by the professionalism shown. I would have no hesitation in recommending them either to sell or purchase or property through.

Melinda · 21 September 2016

★★★★★ 5/5

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From start to finish, the whole team at Moginie James were excellent.

We had heard good reports about Moginie James and can confirm that we were NOT disappointed! Everything went smoothly and all communications were outstanding. A very professional and friendly team that go the extra mile. Would defiantly recommend Moginie James and would certainly use them again..

Jeff · 30 August 2016

★★★★★ 5/5

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Maria and Cat

From marketing to completion was exactly 3 months - a remarkably painless experience! Maria and Cat were alongside us every step of the way and they were always efficient, friendly and genuinely interested in our particular situation. Thank you so much ladies.

Diane · 31 January 2017

★★★★★ 5/5

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First class Cardiff estate agent

We already had high expectations regarding the service that Moginie James would provide for our sale, and we were not disappointed. Everyone we dealt with at the Roath office were extremely professional and attentive in their communication and approach to our sale. They calmly managed what was a fast moving situation, and handled all our demands and requests with ease. It very rare that I write online reviews, but given the service from Moginie James and the team in Roath, I would unreservedly recommend their services.

Paul · 2 October 2016

★★★★★ 5/5

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Julie was so friendly

Special thank you to Julie! She made it so smooth and easy for us to view the properties, so easy to talk to!! Moginie James are by far the best Estate Agents!

Pippa · 18 July 2016

★★★★★ 5/5

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Sale of property in Ladysmith Road Penylan Cardiff

1. I can confirm that Moginie James have provided an excellent service in achieving a sale of my property. 2. Subject to Contract the value achieved has exceeded the asking price. 3. I believe that the marketing advice, open day and subsequent negotiation with the buyer was key in achieving this result 4. I would have no hesitation in recommending Moginie James to others either in a seller or buyer position 5. I believe that the teamwork and communication at MJ is exemplary

Chris · 18 November 2015

★★★★★ 5/5

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Roath house sale

Following a bad experience with another Estate Agent that is prominent in the Roath area, I went to Moginie James with a rather poor view of estate agents generally. I've had my opinion changed by their excellent service. Help and advice on how to present the property, lots of viewings, prompt and useful feedback, email and telephone contact ahead and after viewings. All this activity has led to a sale. They managed to achieve this in a few weeks when the other agent couldn't get close to it in 8. I'll be using them again and have no reservation at all in recommending them.

Robin · 11 November 2015

★★★★★ 5/5

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Very helpful and attentive

Was helped by Alyson and Cat through our sales cycle and they were no end of help at all stages. Would thoroughly recommend the team at Moginie James in Roath.

Anonymous · 4 January 2017

★★★★★ 5/5

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Excellent service.

From the time I placed our house on the market the service I received was excellent from Alyson Squire and other staff at the Albany Riad branch.

Adrian · 23 June 2016

★★★★★ 5/5

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Professional service

I was in contact with Michelle and Gill, both were very good at keeping in touch with updates and correspondence. They are also very patient when put under undue stress, leaving you feel reassured that any problems will be dealt with..... Buying and selling is a very lengthy process and having a qualified team of professionals as support is faultless. Good work!

Catrin · 16 November 2015

★★★★★ 5/5

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Sale of 4 Agincourt Road CF23 5BN

All the team were fantastic throughout the process of selling our property, special mention for Helen Davies and Michelle Lloyd. We would definitely recommend Moginie James Mr and Mrs Norman

Stephen · 7 October 2015

★★★★★ 5/5

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Excellent service from the start, professional, informative, considerate, punctual and friendly.

Every member of the team at Moginie James has inspired confidence. They have been friendly, encouraging, transparent in discussion and extremely professional throughout. We have been kept informed quickly at every stage of the process which does much to reduce the inevitable anxiety involved. They have all been splendid! Many thanks.

Celia · 3 May 2017

★★★★★ 5/5

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Fantastic experience!

The team at moginie james, Albany road were amazing throughout the whole process of selling my house. They were honest, down to earth and extremely organised - keeping you up to date with each stage. I would definitely recommend this estate agents for any service needed! Thank you!

Jessica · 23 June 2017

★★★★★ 5/5

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Excellent service and very helpful staff

Everyone in the sales office worked really hard to get us a sale and kept us updated every step of the way. The separate office for sales progression once an offer is accepted is fantastic for keeping things moving and keeping all parties updated. Highly recommend.

Hannah · 17 November 2015

★★★★★ 5/5

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Great service

Excellent service from the sales team.. They organised an open day within a few days of the property going on the market, resulting in a range of favourable offers.. They have been helpful and supportive and have kept me fully informed of progress throughout.

Karin · 2 June 2017

★★★★★ 5/5

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Excellent, professional and friendly service. Cat and colleagues never failed to give first class su

Working with the team at Moginnie James has been a pleasure throughout. They have been reliable, efficient and straightforward with a great sense of humour thrown in! We are very glad we chose them with our house sale and would readily recommend them.

Vicki · 24 November 2016

★★★★★ 5/5

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The Only Estate Agents To Use If You Want An Efficient Sale

1st class service , more than what I expected to receive. A very smooth process and would recommend you try the best before going to any other agents.

Kyra · 2 September 2016

★★★★★ 5/5

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Far far better than the agents I am buying from!

Really good, constantly kept up to date and seemed to play both sides very fairly. Can you open an office in Surrey. I think you would clean up!!

TF · 4 July 2016