4/5
GoogleRating only, no written review.
Agent replied · 22 August 2026
Dear Nadeesha Dilrukshi! Thanks for the amazing review and star rating! All the best, Customer Care Team
Trusted Agent profile · Roath · Cardiff
Verified
Moginie James Estate Agents Roath reviews
★★★★★
638 reviews across 3 platforms
92 Albany Road, Roath, Cardiff, CF24 3RS
Part of Moginie James Estate Agents, see every office.
Moginie James Estate Agents's office in Roath, Cardiff, at 92 Albany Road, is rated 4.6 out of 5 across 638 reviews on three platforms, including 471 Google reviews rated 4.5.
471
Reviews on Google
This office
37
Reviews on Facebook
Business-wide
130
Reviews on The Trusted Agent
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers28 reviews
The staff at Roath branch of Moginie James are helpful, friendly and professional. I was impressed with Luke who completed my house evaluation and decided to ...Read all 28 from sellers
Buyers39 reviews
My wife and I were really impressed with the excellent service we received from Cat and all her colleagues at Moginie James. Their straightforward manner and ...Read all 39 from buyers
Landlords17 reviews
Faultless service throughout the process! Charlotte is always fantastic with all viewers and ensuring a good quality of tenant is found for every property ...Read all 17 from landlords
Tenants28 reviews
My partner and I have had some memorable experiences with previous estate agents, not all of them positive. However, Charlotte made our letting process easy! ...Read all 28 from tenants
About Moginie James Estate Agents Roath
Founded in 2001, we are Cardiff’s leading independent estate agency. With 5 offices across the city we are specialists in residential sales, lettings, property management and the investment markets. We’re proud to be independent, which gives us flexibility and means we react speedily to market conditions. We’re equally quick to adopt the latest marketing innovation, offering our clients maximum exposure via a suite of complementary promotional tools to showcase your property at it’s best. Our 53 strong team is our biggest asset, dedicated and enthusiastic staff who are committed to ‘going the extra mile’, and who each possess in-depth industry knowledge backed by professional qualifications. We’re members of ARLA, ALMA, NAEA, The Property Ombudsman and the Tenancy Deposit Scheme, a sure sign that you’re dealing with a reputable and respected agent. We’ve also recently been appointed as the South Wales agent for Fine & Country, the world renowned agents for luxury residential properties, and we’ve been hand picked to serve as Cardiff’s sole agent for the Relocation Agent Network, all of which means, whatever your property and whatever your situation, you’re in very safe hands with us.
Reviews
Every review we hold for the Roath office, from every platform, shown as written. First names only.
Google5/5
The Trusted AgentExcellent agency and very helpful
Very good agency! The agent showed me around, then suggested a slightly bigger property downstairs that would better suit our needs. Then very helpful in helping me securing the property very quickly. Would definitely use again
1/5
GoogleAbsolutely horrible stuff, always lying to customers, never helped, getting things even worse. Always read everything you are singing, they say one thing and giving you to sign different. Happened twice already!
5/5
GoogleI have recently purchased my first house through the Moginie James Albany road office and they have been fantastic! I found it was a faultless process with excellent customer service.
5/5
GoogleRating only, no written review.
Agent replied · 22 August 2026
Dear Andy Tshibangu, Thank you for the great review of our Moginie James Estate Agents Roath team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 22 August 2026
Dear, Adeyemi Adeshina! Thanks for the great review! All the best, Customer Care Team
5/5
GoogleI have recently purchased a property through Morginie james, the service I received was efficient with good communication throughout, and the staff were all friendly with good customer care
5/5
The Trusted AgentExtremely helpful and sincere
very understanding with our needs as students and was cooperative with us. efficient in getting in touch with the landlord and also getting back to us. Thank you for such swift service!
5/5
GoogleRating only, no written review.
Agent replied · 22 April 2026
Dear Skye Chiswell Jones! Thanks for the amazing review and star rating! All the best, Customer Care Team
4/5
The Trusted AgentTenant Review
Friendly and helpful staff. Flexible approach. Quick in responding to emails and resolving any issues. Professional and welcoming service. Would use this service again to find a property to rent.
5/5
GoogleFriendly, prompt and professional service from Moginie James. Would recommend using the agency
5/5
The Trusted AgentGreat friendly staff, highly recommended!
The staff were not only friendly and helpful but also very supportive throughout the process of finding and applying for a house/tenancy. Highly recommended from a very happy shopper!
1/5
FacebookWARNING DO NOT rent from these people. I have rented properties for 10 years and this is the only estate agent that I have ever had a problem with.
5/5
The Trusted AgentGenuinely outstanding
I have been so impressed by all the team at Morginie James. They have been knowledgeable and supportive throughout the process and I cannot recommend them highly enough.
5/5
The Trusted AgentThe Only Estate Agents To Use If You Want An Efficient Sale
1st class service , more than what I expected to receive. A very smooth process and would recommend you try the best before going to any other agents.
5/5
The Trusted AgentFar far better than the agents I am buying from!
Really good, constantly kept up to date and seemed to play both sides very fairly. Can you open an office in Surrey. I think you would clean up!!
5/5
GoogleAbsolutely wonderful agency, such professional and friendly staff willing to go above and beyond to help you find the right property - thank you!
5/5
The Trusted AgentOne of the best decisions we ever made!
We are extremely grateful for the level of professionalism and the heart that the staff put in their work. We only have words of appreciation for them!
5/5
GoogleI completely stated wrong my review.they are more than helpful and does bend backwards and give a lot of personal help. Recommended
5/5
GoogleI completely stated wrong my review.they are more than helpful and does bend backwards and give a lot of personal help. Recommended
5/5
GoogleSuperb, professional service provided by Kian throughout our viewing process. Thank you moginie james for such a helpful agents like Kian.
1/5
FacebookBeen hung up on as my friend when I was just looking for property to rent. Really bad.
4/5
The Trusted AgentNice, Pleasant Service
Very nice guys, the only reason not 5 stars is due to a viewing where they didn't have the right keys to the property
5/5
GoogleAll the staff were very helpful and understanding with the sale of our home. We would highly recommend Moginie James.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Moginie James Estate Agents Roath
What do sellers say about Moginie James Estate Agents Roath?
28 reviews from sellers, rated 5.0 out of 5 on average. For example, Michelle wrote: "The staff at Roath branch of Moginie James are helpful, friendly and professional. I was impressed with Luke who completed my house evaluation and decided to ..."
What do buyers say about Moginie James Estate Agents Roath?
39 reviews from buyers, rated 4.9 out of 5 on average. For example, Simon wrote: "My wife and I were really impressed with the excellent service we received from Cat and all her colleagues at Moginie James. Their straightforward manner and ..."
What do landlords say about Moginie James Estate Agents Roath?
17 reviews from landlords, rated 5.0 out of 5 on average. For example, Roberto wrote: "Faultless service throughout the process! Charlotte is always fantastic with all viewers and ensuring a good quality of tenant is found for every property ..."
What do tenants say about Moginie James Estate Agents Roath?
28 reviews from tenants, rated 4.9 out of 5 on average. For example, Paige wrote: "My partner and I have had some memorable experiences with previous estate agents, not all of them positive. However, Charlotte made our letting process easy! ..."
Want Moginie James Estate Agents to help?
Tell us what you need and we'll pass your enquiry to Moginie James Estate Agents and up to three other top-rated agents near Roath.
