5/5
GoogleProfessional, quick and friendly service.
Trusted Agent profile · Roath · Cardiff
Verified
Moginie James Estate Agents Roath reviews
★★★★★
638 reviews across 3 platforms
92 Albany Road, Roath, Cardiff, CF24 3RS
Part of Moginie James Estate Agents, see every office.
Moginie James Estate Agents's office in Roath, Cardiff, at 92 Albany Road, is rated 4.6 out of 5 across 638 reviews on three platforms, including 471 Google reviews rated 4.5.
471
Reviews on Google
This office
37
Reviews on Facebook
Business-wide
130
Reviews on The Trusted Agent
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers28 reviews
The staff at Roath branch of Moginie James are helpful, friendly and professional. I was impressed with Luke who completed my house evaluation and decided to ...Read all 28 from sellers
Buyers39 reviews
My wife and I were really impressed with the excellent service we received from Cat and all her colleagues at Moginie James. Their straightforward manner and ...Read all 39 from buyers
Landlords17 reviews
Faultless service throughout the process! Charlotte is always fantastic with all viewers and ensuring a good quality of tenant is found for every property ...Read all 17 from landlords
Tenants28 reviews
My partner and I have had some memorable experiences with previous estate agents, not all of them positive. However, Charlotte made our letting process easy! ...Read all 28 from tenants
About Moginie James Estate Agents Roath
Founded in 2001, we are Cardiff’s leading independent estate agency. With 5 offices across the city we are specialists in residential sales, lettings, property management and the investment markets. We’re proud to be independent, which gives us flexibility and means we react speedily to market conditions. We’re equally quick to adopt the latest marketing innovation, offering our clients maximum exposure via a suite of complementary promotional tools to showcase your property at it’s best. Our 53 strong team is our biggest asset, dedicated and enthusiastic staff who are committed to ‘going the extra mile’, and who each possess in-depth industry knowledge backed by professional qualifications. We’re members of ARLA, ALMA, NAEA, The Property Ombudsman and the Tenancy Deposit Scheme, a sure sign that you’re dealing with a reputable and respected agent. We’ve also recently been appointed as the South Wales agent for Fine & Country, the world renowned agents for luxury residential properties, and we’ve been hand picked to serve as Cardiff’s sole agent for the Relocation Agent Network, all of which means, whatever your property and whatever your situation, you’re in very safe hands with us.
Reviews
Every review we hold for the Roath office, from every platform, shown as written. First names only.
Google5/5
GoogleVery friendly, helpful and professional
5/5
GoogleHelpful and friendly service.
5/5
The Trusted AgentVery professional, efficient and friendly service
5/5
The Trusted AgentKnow their market, friendly and efficient
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Dear, Sumesh Geevarghese! Thanks for the great review! All the best, Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Dear Ahmed Shammari! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Dear Lisaestrada Ortega Iita! Thanks for the amazing review and star rating! All the best, Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Dear Eva Andreu, Thank you for taking the time to review your recent experience you have had with our team at Moginie James Estate Agents Roath. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleExcellent service
Agent replied · 20 March 2026
Dear Gill Addicott Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
FacebookGreat company. Great staff.
5/5
GoogleQuick Responses
Agent replied · 30 December 2023
Dear Venkat Sunil Pathi Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleHe’s a nice guy
Agent replied · 22 March 2024
Dear Tarikul Islam Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Hello Rushma Sibagathulla Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 25 November 2023
Hello Rushma Sibagathulla Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 25 November 2023
Dear, Charlson Mathew! Thanks for the great review! All the best, Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 25 November 2023
Dear Subin Mathew, Thank you for taking the time to review your recent experience you have had with our team at Moginie James Estate Agents - Roath Sales and Lettings Office. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 28 October 2023
Dear Chinnu Selvarajan Davids Mary! Thanks for the amazing review and star rating! All the best, Customer Care Team
1/5
GoogleRating only, no written review.
Agent replied · 30 December 2023
Dear Amber Wall, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
1/5
GoogleRating only, no written review.
Agent replied · 30 September 2023
Dear Israa Art, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 30 September 2023
Hello Keri Williams Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
1/5
GoogleRating only, no written review.
Agent replied · 26 August 2023
Dear Amber Wall, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 24 June 2023
Dear Abdul Kadir, Thank you for taking the time to review your recent experience you have had with our team at Moginie James Estate Agents - Roath Sales and Lettings Office. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
1/5
GoogleWaste if time
Agent replied · 24 June 2023
Dear Bhanu Prakash, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Moginie James Estate Agents Roath
What do sellers say about Moginie James Estate Agents Roath?
28 reviews from sellers, rated 5.0 out of 5 on average. For example, Michelle wrote: "The staff at Roath branch of Moginie James are helpful, friendly and professional. I was impressed with Luke who completed my house evaluation and decided to ..."
What do buyers say about Moginie James Estate Agents Roath?
39 reviews from buyers, rated 4.9 out of 5 on average. For example, Simon wrote: "My wife and I were really impressed with the excellent service we received from Cat and all her colleagues at Moginie James. Their straightforward manner and ..."
What do landlords say about Moginie James Estate Agents Roath?
17 reviews from landlords, rated 5.0 out of 5 on average. For example, Roberto wrote: "Faultless service throughout the process! Charlotte is always fantastic with all viewers and ensuring a good quality of tenant is found for every property ..."
What do tenants say about Moginie James Estate Agents Roath?
28 reviews from tenants, rated 4.9 out of 5 on average. For example, Paige wrote: "My partner and I have had some memorable experiences with previous estate agents, not all of them positive. However, Charlotte made our letting process easy! ..."
Want Moginie James Estate Agents to help?
Tell us what you need and we'll pass your enquiry to Moginie James Estate Agents and up to three other top-rated agents near Roath.
