Trusted Agent profile · Newcastle Upon Tyne · Tyne & Wear
Verified
★★★★★
596 reviews across 4 platforms
676 West Road, Newcastle Upon Tyne, Tyne & Wear, NE52UR
Part of Northwood, see every office.
Northwood's office in Newcastle Upon Tyne, Tyne & Wear, at 676 West Road, is rated 4.7 out of 5 across 596 reviews on four platforms, including 440 Google reviews rated 4.7.
440
Reviews on Google
This office
22
Reviews on Facebook
This office
79
Reviews on The Trusted Agent
This office
55
Reviews on The Trusted Agent
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I sold my flat in Gateshead through Northwood Newcastle, I am glad I went with Northwood as the service is fantastic and goes above and beyond what I was ...Read all 21 from sellers
After searching for a long time in Newcastle I think I have viewed houses with every estate agent . Hands down Northwood are the best I have used . The people ...Read all 20 from buyers
Choosing letting agents is a lottery if there's no guidance available. Luckily we chose well in an area of the Country with which we were not familiar. From the ...Read all 8 from landlords
From start to finish these guys have been nothing less than superb. Personally I find moving home quite a stressful experience with all sorts of bumps and turns ...Read all 22 from tenants
The Newcastle branch was established in 2004 and has built up an excellent reputation for customer service and high levels of client retention. With staff qualified to ARICS level we deliver a range of flexible lettings and sales services across Tyneside. The business has expanded over this period and now occupies offices at Denton Burn giving easy access across Newcastle and South of the river to Gateshead. Our speciality is our Guaranteed Rent product which has proved popular with a range of landlords and our accompanied viewing service on sales properties ensures that w e are working hard at selling your property and not just arranging viewings for you to carry out!
Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.
5/5
Google5* from the moment Leanne arrived . she was very professional and polite, and explained everything to us about the process in selling the house . She valued the house for us and took high quality pictures. We couldn't of asked for a better service thanks Leanne
🤩🤩 great work leanne!! Thank you!
5/5
The Trusted AgentAs this was my first home purchase, I had a lots of questions and was both nervous and excited. Leanne was absolutely fantastic, she quickly answered all my awkward, and never ending, questions. I really felt a priority with Leanne as she kept checking up on me and allowed me to view the property on a number of occasions prior to purchase to make sure I was 100% certain on it. I can???t recommend both Northwood and Leanne enough.
5/5
GoogleI’ve just recently completed on my home and Sadie has been really helpful throughout the whole process. Nothing was too much trouble and she was super quick at coming back to me or calling me back if needed! Great estate agents who really care about their clients!
5/5
FacebookNorthwood were extremely helpful. Our new flat is perfect and the staff were really helpful in answering all our questions and getting the admin done swiftly so we could move in over Christmas while we were off work. Rebecca was extremely helpful and even arranged a second viewing of a property for us so we could ensure it was the one we wanted
Thank you for your lovely review. We are happy to help. Christmas seems so far away now but we hope you are enjoying your new home.
5/5
The Trusted AgentClare was fantastic in helping us both sell our existing property and in providing advice when purchasing our new home. She really went the extra mile to ensure we sold our property not only the first day it was listed but at over the asking price. Clare was always available to provide advice and guidance about the local market when we were searching for a new home and her knowledge and contacts were instrumental in us having an offer accepted on our dream home. Michael and Lindsay were also both on hand to help with any queries that arose during the process and quickly resolved any issues that came to light. If you are looking to sell your home I would highly recommend Bowes Mitchell / Northwood.
5/5
GoogleEllen from Northwood is brilliant! She conducted a clear and helpful inspection, stayed right on top of all the issue follow-ups, and was super cheerful throughout.
5/5
GoogleOlivia & Leanne were brilliant throughout the whole process! Would highly recommend!
5/5
GoogleWe have used Northwood for our rental proeprties for many years, developing excellent relationships with them. They have consistently found good tenants even during difficult times. When it came time to sell one property, Leanne, Jayne and the team kept up the good work and found a buyer, persisting through the continued difficult sales climate. Jayne then followed through very professionally to keep up presure on solicitors who appeared to have a vested interest in delaying the outcome. We wouldn't hesitate to recommend them.
5/5
GoogleNorthwood are amazing. They are always polite, friendly and helpful. We have received the best service from them, from before we moved in to now that we're in our lovely home. Northwood are beyond what we've experienced elsewhere from other letting agents and it is so reassuring knowing that they actually take care of their tenants. Michaela especially has been an absolute pleasure to deal with. The whole team should be proud because they do a wonderful job.PositiveResponsiveness, Professionalism
5/5
The Trusted AgentGreat communicaton. Responsive and very understanding
Julia has been absolutely fantastic in helping me rent a property. I was under a bit of time pressure as my current tenancy was about to end. She's been very quick with processing my application and always very good with responding. Scheduling a meeting to sign the final agreement went very smoothly as well and was nicely fitted around my schedule. Would recommend.
Fantastic review, we think Julia's customer service is great so its great to hear that you do to. Well done Julia!!
5/5
GoogleAs a first time buyer living abroad Leanne and Jayne were fantastic! They made this process easier due to their communication and explanations and never left me waiting or not knowing how the process was going. I recommend Northwood without a doubt!!
Thank you so much 😊 …
5/5
GoogleThe move in process for my flat was very quick, and so Reece made sure that I had all the info I needed in a prompt manner, and answered all of my questions. Thanks so much for the help!
😊😊 …
5/5
GoogleI have recently sold my house through Northwood, who have provided an exceptional service from the initial listing to completion. Special thanks to Sadie, Leanne and Olivia who helped over the course of the sale ensuring everything ran smoothly!
5/5
GoogleWe used Northwood to recently sell our house and I was very impressed with the service. It sold within 2 days for more than expected. Leanne and Jayne were great dealing with viewers/appointments and advised on offers, making the process very easy for us. I'd also recommend making use of the sales progression agent as this did help push the sale through later on. We'd definitely use them again and recommend to anyone.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWhere do I start?! Northwood were exceptional with us from start to finish. They always kept us up to date and it was never an issue to ring with any questions. They reassured us every step of the way and were able to keep us calm when things got stressful. They went over and above for us and I couldn’t recommend them more! Using Northwood made selling our house a really lovely experience. Thankyou!🤍 Leanne, Olivia and Sadie you are all amazing at what you do!
5/5
GoogleSales team were extremely efficient in dealing with a difficult seller and a number of challenges. They went the extra mile to get the sale over the finish line. I can thoroughly recommend Leanne and her team at Northwood.
5/5
GoogleSadie is an excellent negotiator. She is a polite and professional person. She is explain any details. She is working hard to get a best for all parties. I am very happy to work with her again. Sam is also a good negotiator too. He shows me the house properly.
5/5
Google3rd time selling a house through Northwood and would definitely recommend. Leanne was great, gave me excellent advice and was very pro-active keeping me informed throughout the process from start to finish during a stressful time. Lee Convery
Fantastic, thank you for being loyal to us!
5/5
GoogleFrom the beginning of the whole process of selling house, Leanne Robson has been there for us. She has provided advice, help and her knowledge of the housing market to help us. I would recommend Leanne and Northwood.
Fantastic to hear, thank you!
5/5
GoogleLeanne and the team at Northwood have been outstanding with the sale of our property. They provided clear advice, managed all the viewings and kept us informed every step of the way. Five star service, would definitely recommend.
5/5
GoogleIt was a pleasure to have Northwood sell my house they put you at ease from the very beginning leanne Olivia and zoe delt with everything taking the stress out the sale I'd recommend Northwood to anyone wishing for a sympathetic and professional sale from people that really put the client first
5/5
GoogleI had an absolutely wonderful experience with this agency, and I would like to extend my heartfelt thanks to **Leanne Aikin** in particular. She went above and beyond in her assistance, providing support that far exceeded her official responsibilities. She kept track of every delay, followed up diligently, and ensured everything was completed smoothly and efficiently. As for the agency as a whole, I was truly impressed by how quickly they found a buyer, and their fees were remarkably reasonable compared to other agencies. My sincere gratitude to the entire fantastic team!
5/5
GoogleNorthwood were appointed to sell our house, Leanne Aiken was our Sales Negotiator and was helpful and efficient throughout, no matter what our queries were Leanne dealt with them swiftly and professionally. We found her to be very friendly and approachable. We wouldn’t hesitate to recommend Leanne and Northwood to friends.
5/5
GoogleExceptional service from Northwood! I'm absolutely delighted with my new home. Sadie and Leanne were outstanding throughout the process. Their expertise, communication and prompt responses made every step seamless. Thank you for all your help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
21 reviews from sellers, rated 5.0 out of 5 on average. For example, Tristan wrote: "I sold my flat in Gateshead through Northwood Newcastle, I am glad I went with Northwood as the service is fantastic and goes above and beyond what I was ..."
20 reviews from buyers, rated 5.0 out of 5 on average. For example, Emma wrote: "After searching for a long time in Newcastle I think I have viewed houses with every estate agent . Hands down Northwood are the best I have used . The people ..."
8 reviews from landlords, rated 4.9 out of 5 on average. For example, David wrote: "Choosing letting agents is a lottery if there's no guidance available. Luckily we chose well in an area of the Country with which we were not familiar. From the ..."
22 reviews from tenants, rated 5.0 out of 5 on average. For example, Corey wrote: "From start to finish these guys have been nothing less than superb. Personally I find moving home quite a stressful experience with all sorts of bumps and turns ..."
Tell us what you need and we'll pass your enquiry to Northwood Newcastle and up to three other top-rated agents near Newcastle Upon Tyne.
