Northwood Newcastle reviews from sellers

★★★★★ 5/5

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Northwood provided an outstanding service. Highly recommended.

I sold my flat in Gateshead through Northwood Newcastle, I am glad I went with Northwood as the service is fantastic and goes above and beyond what I was expecting. Both Wendy and Victoria provided me with expert assistance throughout what turned out to be a complex sale, I really could not have done it without them Thank you again for all your assistance and I would highly recommend this estate agent if you are looking to sell / purchase a property. Tristan Cooper

Tristan · 11 August 2018

★★★★★ 5/5

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So friendly, helpful and efficient

Victoria, Julia and Laura at Northwood have helped me find a buyer for my property (offer at this point) very quickly and efficiently. They have communicated effectively and really paid attention to my particular needs and requests. They have advised me from their professional knowledge of the market but never pressured me away from my own preferences. I would thoroughly recommend them as estate agents (have to say I have dealt with some useless and inefficient agnts in past transactions :) )..

SE · 19 August 2016

★★★★★ 5/5

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Sold STC in under 3 days!

Sold STC in under 3 days. How could I say anything else but Excellent! An estate agent with a fresh approach. I chose Noorthwood because of their enthusiasm and positive attitude. They proved to be knowledgeable and professional. Their policy of conducting first viewing obviously works well. I would have no hesitation in using their services again. Special thanks to Victoria and Richard for your kindness and dedication in selling my house so quickly.

Andrew · 14 April 2017

★★★★★ 5/5

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Excellant

Cannot thank the staff of northwoods enough for their excellent service and professionalism, we sold my mum's house but did nt live nearby they dealt with everything and kept us up to date with every detail Victoria valued our property and had done excellent research to show us when she came round ,we can highly recommend them and thankyou Victoria and northwoods for everything sue and john gibson

Sue · 30 July 2017

★★★★★ 5/5

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Vicki is amazing at her job

We have just sold our house with Northwood. Vicki is very good at her job. She is very enthuastic and very attentive to detail. We have recommended them to a few friends as they have been very helpful and can't praise them enough. They have kept us up to date throughout the whole process and been by far the better lettings agent as we used two agents.

Cissy · 7 October 2017

★★★★★ 5/5

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Sold our house for asking price!

Sold our house for asking price! Our situation was that we bought and renovated our home to live in Denton Burn, however, we ended up with an opportunity to move abroad, meaning selling our home was on the cards sooner than we anticipated. However, what we had spent in total was slightly higher than what I could see houses were selling for. Furthermore, the hot topic at the end of 2019 was Brexit, and some mortgage companies and valuers were down-valuing homes after good offers were made, concerned that there would be a price crash. This had caused some "run of the mill" sales to fall through and there were fewer buyers looking than previous years. Two other estate agents told us to advertise either unrealistically higher (risking no viewings coming through the door, or playing a game of price reductions), and far lower (risking selling too quickly, selling ourselves short and losing some of the money we spent on the home). We took advice from Victoria Skoyles who has a good reputation for selling homes in Newcastle. It felt like she was the one who had the natural skill to pull all the intricate details together that had to be factored in during a time of uncertainty and pull off the right result. Knowing this area street by street she acknowledged some points that were different about our home which others had missed, gave us some valuable insights into how the buying market was behaving today, and came up with a price she could justify with a good plan. When we advertised our home with Northwood between Victoria, Andrew and Jayne they took brilliant photographs, organised 9 viewings and to our amazement, within a month they got us three offers! The last being at the actual asking price. If you haven't sold your own house before, there are two main halves to the service (advertising and sales progression), but at each stage there is a lot of communication between you. Your estate agent will get to see the best and worst of you because it is an exciting and stressful moment in your life and it feels like such an uncertain process even when it goes well. At each point of contact this team empathised with, worked around, and completely understood the situation we were in. Once the offer was accepted they didn't just sit back and wait for the solicitors to do their work, the levels of service increased further chasing the buyers's solicitors up, following us up when we hadn't done something etc. We really appreciated one day in particular when Victoria answered us promptly during what appeared to be a week of 12+ hour work days because all of her colleagues were unfortunately ill at the same time in January with this winter's cough/cold/flu bug. She didn't just clock off at 5:30 and leave us hanging - she always did what needed to be done to keep the sale running smoothly and kept us in the updated right away on less urgent matters - that week wouldn't have been easy for her. We can't thank everybody enough including Sara, Michaela, Megan and Inde for the effort and teamwork involved in making sure the sale is completed and we can start our next chapter. Unbelievable effort. Thank you so much. Nasser & Sophie

Nasser · 24 April 2020

★★★★★ 5/5

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Nothing but possitives

Vicky and the whole Northwood team have been phenomenal since the first meeting. We have received regular updates regarding the views for our property through rightmove, Vicky and the team have been able to handle all of our viewings, without our having to be in the property at the time. They took the time to understand everything they could about our property, the neighbourhood and our reasons for selling so they could provide the best service possible. The work Vicky and the team have done has meant that my partner and I are able to have our dream home. Should we ever decide to move, we will be contacting them again.

Stephanie · 4 April 2018

★★★★★ 5/5

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Excellent service received

Something that can be a stressful event selling a house was made extremely smooth and easy with the continual support of Victoria and Wendy. They were supportive and outstanding from beginning to end. Couldn't have asked for a better service.

Wendy · 22 December 2016

★★★★★ 5/5

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friendly and efficient team !

What a great hassle free and efficient experience we had with Victoria, Wendy and team at Northwood. very friendly, attentive and knowledgeable. Sold our house very quickly , couldn't of asked for more !

SANDEEP · 18 May 2017

★★★★★ 5/5

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Awesome team!

Wendy and Victoria were very helpful and supportive in each step of the way. They never let us down from putting our house on the market to selling our property.

D · 4 May 2017

★★★★★ 5/5

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Amazing

Quick and efficient in helping with the sale of our house. Would defiantly recommend. The service was impeccable special thank you to Victoria and Wendy

Shaun · 7 May 2018

★★★★★ 5/5

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Great service, very professional

Northwood were great when we wanted to sell our property. They were very quick to get it on the market with some excellent photos to show off the property. Once on the market we had a number of viewings within a couple of weeks and an offer within 4 weeks. They were a really good help during the sale and were keep us informed at every stage. Would highly recommend their services.

Adam · 14 October 2017

★★★★★ 5/5

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Extremely helpful and friendly

The staff could not have been more helpful, caring and pleasant regarding the sale of my elderly mother's home. They were sensitive to her situation; kind and respectful. They accompanied all viewings. Communication was excellent. Special thank you to Victoria.

Jane · 27 June 2016

★★★★★ 5/5

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Super service

From our very first meeting Victoria has provided a first rate,& professional service keeping us up to date with ongoing feedback on how she was activly managing the advertising & viewings on our property.

Gina · 9 January 2017

★★★★★ 5/5

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Great Agents with expert local knowledge

I can not rate these guys and girls in the west road branch high enough, Everyone we have had contact with has been friendly, helpful and knowledgeable. Our house sale has its extra challenges from our pets to area, but these have been met with positive solutions rather than can't do! We made the mistake of putting our house for sale with a well known online agent and the differences between them and Northwood could not be more apparent. Thank you very much for your help and continuing updates.

Alexander · 14 April 2016

★★★★★ 5/5

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Difficult sale, somehow completed thanks to Northwood

Selling my house, there were various unforeseen difficulties. The staff at Northwood were totally professional, supportive, informative and helpful all the way through to the end. Expert service, fully deserving of the praise they get.

BR · 11 June 2018

★★★★★ 5/5

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Victoria and Wendy were always proactive and on the ball.

The sale of the house was not straightforward but the folk at Northwood were always there to help and encourage. We are grateful for their professionalism and the occasional friendly push when problems arose..

Cheryl · 27 December 2016

★★★★★ 5/5

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Very happy with our service

First time we have sold a property and thought Northwood Newcastle offered a great service. We found them honest and reliable and always found the answers to our questions. Highly recommend

Carl · 21 May 2017

★★★★★ 5/5

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Wendy was great, she rang me and kept me up to date on progress of my sale all through the process,

she always returned my calls if i had a query.

Carole · 20 August 2018

★★★★★ 5/5

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Great service from start to finish

Plenty of communication during all stages of the sale

Rob · 4 July 2018

★★★★★ 5/5

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Northwood

I was extremely happy with the professional approach of the staff and the efficiency in which the house was sold.

Norman · 13 October 2021