Trusted Agent profile · Newcastle Upon Tyne · Tyne & Wear

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Northwood Newcastle reviews in Newcastle Upon Tyne

4.7

★★★★★ Excellent

596 reviews across 4 platforms

676 West Road, Newcastle Upon Tyne, Tyne & Wear, NE52UR

Part of Northwood, see every office.

Northwood's office in Newcastle Upon Tyne, Tyne & Wear, at 676 West Road, is rated 4.7 out of 5 across 596 reviews on four platforms, including 440 Google reviews rated 4.7.

Google logo

4.7 / 5

440

Reviews on Google

This office

Facebook logo

4.6 / 5

22

Reviews on Facebook

This office

The Trusted Agent logo

5.0 / 5

79

Reviews on The Trusted Agent

This office

The Trusted Agent logo

5.0 / 5

55

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Northwood Newcastle Upon Tyne

The Newcastle branch was established in 2004 and has built up an excellent reputation for customer service and high levels of client retention. With staff qualified to ARICS level we deliver a range of flexible lettings and sales services across Tyneside. The business has expanded over this period and now occupies offices at Denton Burn giving easy access across Newcastle and South of the river to Gateshead. Our speciality is our Guaranteed Rent product which has proved popular with a range of landlords and our accompanied viewing service on sales properties ensures that w e are working hard at selling your property and not just arranging viewings for you to carry out!

Reviews

Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.

5/5

Google

I had a great experience with both Sam and Leanne. They came so prepared to my valuation, I had no doubt they were the right team to sell my house. Amazing service and support from both, I wouldn't hesitate to recommend them ⭐️⭐️⭐️⭐️⭐️

Claire · 22 December 2023

5/5

Google

I haven't been in the habit of doing service reviews, but I can't help it this time around. It has been an awesome experience with the Northwood team as you completely contrasted yourself from your peers. Matthew, Daniel, & Aimee, you guys rock!

Ede · 22 December 2023

5/5

Google

Perfect transaction! Northwood handled the details of the transaction for me, completely trustworthy and recommended.Trading again will choose.

Jiwei · 21 February 2025

5/5

Google

Really good experience. Got keys only 7 days after first enquiring. Great communication and very quick turnaround, reece was very helpful and spot on!

Adam · 13 December 2022

Agent replied

Thank you so much for taking the time to review your experience.

5/5

Google

Had the most extensive information about my local area and recent sales of similar properties when coming to give me an estimate. Friendly, professional team with quick responses when dealing with issues. Highly recommended!

Daniel · 15 June 2024

5/5

Google

Had a lovely experience start to finish buying a property, this was all thaks to Sadie chasing answers and keeping things running smoothly and quickly. Can't thank them enough, highly reccomend!

Rebecca · 3 August 2024

5/5

Google

Outstanding service by Katie and the rest of the team, extremely helpful; me and my partner are now looking forward to starting our next chapter in our new home

Beth · 10 August 2024

5/5

Google

I use Northwood newcastle for all my property needs whether that be buying, selling or managing my rental property's, all staff are first class and go over and above to help their clients, best estate agents in the area

Callum · 29 July 2019

Agent replied

Thank you very much for your lovely review. It is a pleasure to work with a knowledgeable and professional landlord and i hope we can continue to live up to your expectations. We look forward to your next visit! Take care!

5/5

Google

Excellent experience renting with Northwood Newcastle, the process was smooth since the first visit, to the key collection. Also replied to my inquiries with no problem.

Rodrigo · 23 September 2024

1/5

Facebook

My father had worst experience ever that bad he had grounds to end contract and was promised the earth lost bank details even when they got them a second time withheld payment after tenant paid keep away there cowboys

Darren · 10 May 2019

Agent replied

I am sorry you felt you had to leave a bad review. The bank details we had been given by your father were for a building society and when we tried to make payment of the rent to this account it kept being returned. We did receive new bank details and p…See more

5/5

Google

After struggling to find a new apartment for months!! The lovely Leanne helped me with a viewing on a property. She answered all the questions i had and continued to help me throughout the application process. I would highly recommend this estate agents to any of my friends or family. Many thanks, JonathonPositiveResponsiveness, Quality, Professionalism, Value

JJ · 25 August 2022

5/5

Google

Quality and professional service from Northwood Ltd. Jack did an excellent job on inspection. 👍🏿👍🏿PositiveProfessionalism

Remi · 22 June 2023

Agent replied · 21 June 2024

Thank you!! 😊 …

5/5

Google

Nikita is helpful and knowledgeable, answering any questions I asked.

Catherine · 17 April 2022

5/5

Google

I had a very good customer service experience with Northwood Newcastle during the view of one of their properties. Staff was very professional and helpful in answering all my questions.PositiveProfessionalism

Charles · 25 August 2021

Agent replied

Thank you!

5/5

Google

Northwood have just sold my house and not only did they get me the asking price I wanted they sold it within a week! The service and communication has been exceptional. I could not recommend them enough.

Peter · 31 August 2019

Agent replied

Thank you for your review Peter, it means a lot and it was a pleasure selling your home. We hope you have settled well into you new property. If there is anything else we can do then just call us on 0191 274 0119

5/5

Google

Sold my apartment Super sales team very proactive and hands on throughout very impressive team

Steve · 5 February 2025

5/5

Google

Great company to work with the Director Inde is amazing

Nahro · 13 March 2022

5/5

Google

It was a great experience with Northwood, especially with Aimee, the representative. All enquiries were attended to with ease. I will always recommend Northwood anytime, any day

GBONJUBOLA · 3 August 2024

5/5

Google

5*, Great communication to get my property sale over the line after a challenging process. Thanks especially to Leanne who provided very fast responses and helped to get this over the line. Recommended!

Chris · 13 April 2024

5/5

Google

We both had a fantastic experience the whole team were extremely helpful, Aimee in particular she was amazing and went above and beyond to help us.

Mollie · 3 August 2024

5/5

The Trusted Agent
Buyer

Great service

The agents were great at getting back to us and resolved any issues quickly. They acted fairly towards both us as buyers and the vendors. They were very friendly and supported us at every stage we needed them to..

Jenny · 23 September 2016

Agent replied · 17 December 2016

Thank you for your review. We hope you are settling into your new home! Northwood Newcastle

5/5

Google

5*, Great communication to get my property sale over the line after a challenging process. Thanks especially to Leanne who provided very fast responses and helped to get this over the line. Recommended!

Chris · 23 March 2024

5/5

Google

Northwood have managed my investment property for two years. Very efficient, very professional, great communication and with rent always received bang on time. Great company, I highly recommend them.PositiveProfessionalism

Henry · 22 June 2021

Agent replied · 21 June 2024

Fantastic, thank you!

5/5

Google

Top class from the first day. Nothing was too much bother and everything was sorted fast and efficiently.

Chloe · 17 November 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Northwood Newcastle

What do sellers say about Northwood Newcastle?

21 reviews from sellers, rated 5.0 out of 5 on average. For example, Tristan wrote: "I sold my flat in Gateshead through Northwood Newcastle, I am glad I went with Northwood as the service is fantastic and goes above and beyond what I was ..."

What do buyers say about Northwood Newcastle?

20 reviews from buyers, rated 5.0 out of 5 on average. For example, Emma wrote: "After searching for a long time in Newcastle I think I have viewed houses with every estate agent . Hands down Northwood are the best I have used . The people ..."

What do landlords say about Northwood Newcastle?

8 reviews from landlords, rated 4.9 out of 5 on average. For example, David wrote: "Choosing letting agents is a lottery if there's no guidance available. Luckily we chose well in an area of the Country with which we were not familiar. From the ..."

What do tenants say about Northwood Newcastle?

22 reviews from tenants, rated 5.0 out of 5 on average. For example, Corey wrote: "From start to finish these guys have been nothing less than superb. Personally I find moving home quite a stressful experience with all sorts of bumps and turns ..."

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