5/5
The Trusted AgentA quality estate agents the staff very friendly and helpful a lady called LeeAnn at the branch just off the west road dealt with alot of the sale and kept myself updated as I was selling on my parents behalf I would recommend.
Trusted Agent profile · Newcastle Upon Tyne · Tyne & Wear
Verified
Northwood Newcastle reviews in Newcastle Upon Tyne
★★★★★
596 reviews across 4 platforms
676 West Road, Newcastle Upon Tyne, Tyne & Wear, NE52UR
Part of Northwood, see every office.
Northwood's office in Newcastle Upon Tyne, Tyne & Wear, at 676 West Road, is rated 4.7 out of 5 across 596 reviews on four platforms, including 440 Google reviews rated 4.7.
440
Reviews on Google
This office
22
Reviews on Facebook
This office
79
Reviews on The Trusted Agent
This office
55
Reviews on The Trusted Agent
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers21 reviews
I sold my flat in Gateshead through Northwood Newcastle, I am glad I went with Northwood as the service is fantastic and goes above and beyond what I was ...Read all 21 from sellers
Buyers20 reviews
After searching for a long time in Newcastle I think I have viewed houses with every estate agent . Hands down Northwood are the best I have used . The people ...Read all 20 from buyers
Landlords8 reviews
Choosing letting agents is a lottery if there's no guidance available. Luckily we chose well in an area of the Country with which we were not familiar. From the ...Read all 8 from landlords
Tenants22 reviews
From start to finish these guys have been nothing less than superb. Personally I find moving home quite a stressful experience with all sorts of bumps and turns ...Read all 22 from tenants
About Northwood Newcastle Upon Tyne
The Newcastle branch was established in 2004 and has built up an excellent reputation for customer service and high levels of client retention. With staff qualified to ARICS level we deliver a range of flexible lettings and sales services across Tyneside. The business has expanded over this period and now occupies offices at Denton Burn giving easy access across Newcastle and South of the river to Gateshead. Our speciality is our Guaranteed Rent product which has proved popular with a range of landlords and our accompanied viewing service on sales properties ensures that w e are working hard at selling your property and not just arranging viewings for you to carry out!
Reviews
Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.
The Trusted Agent5/5
GoogleThank you to the team at Northwood. It was a pleasure to have them sell my house.
5/5
GoogleVery professional service provided. Staff are all very approachable, knowledgeable and have, in my experience gone the extra mile to assist.
Agent replied
Thank you!!
5/5
GoogleOne of the best experiences I’ve had moving. can’t thank these guys enough
1/5
GoogleThe worst lettings agency ever I have dealt with. Stay away for your own benefit!
Agent replied
I am sorry you feel that way. We are aware you are not happy regarding a deduction from your deposit. Unfortunately any invoices where issues have arisen where it was the tenants responsibility to cover remain unpaid, have to be deducted from the deposit which we made you aware of at the time. We wish you well in the future.
5/5
GoogleThey gave me correct guidance and awesome support till the end...i recommend to go for it
5/5
GoogleGreat experience with the team at Northwood, staff were so helpful and professional. Thank you!
5/5
Facebookabsolutly excellent service! had me in my new property in record time and i love it! done everything they could for me cant thank yous enought ?
Agent replied
Thank you Jemma, It is lovely to be appreciated and I hope you enjoy your new home. Remember you can report any maintenance issues with the fixflo button if you save it onto your phone. Have a great Christmas.
4/5
GoogleReliable and good service for house rental
Agent replied
Thank you!
5/5
GoogleAmazing care and attentive staff, always ready to assist with any call or query. thank you for all the help!
5/5
GoogleVery helpful and professional.Provided prompt responses to my queries from start to finish.
5/5
The Trusted AgentFrom start to finish Lindsey and Clare and the guys have helped me the service they provide is more than 5 stars and above. They couldn???t help me any more than they have and I thank them for it.
5/5
The Trusted AgentHelpful and friendly staff
Professional and helpful staff, always provided great customer service. Both let and then sold my property through Northwood and both were a brilliant experience. Highly recommend.
Agent replied · 4 May 2017
We are so pleased we were able to help you both rent out and sell your property. Good luck to you.
5/5
The Trusted AgentOutstanding from start to finish, the process was stress free and they dealt with everything; answered any queries I had. Nothing was an issue; we were all sorted and had the keys within 9weeks. deserve a lot more than 5 stars.
5/5
GoogleI have always found Northwood very fair and professional. Excellent service is provided to both landlords and tenants.
Agent replied
Thank you Graeme!
5/5
GoogleNikita helped me to achive my goal and responded to all my enquiries in a very professional, polite an timely manner. She expressed empathy and understanding during the process and I would definitely recommend her to my colleagues and friends.
5/5
GoogleBeautiful Ongoing Experience.
Agent replied · 29 July 2023
Glad you have had a good experience!
4/5
GoogleA straightforward process. Professional application and clear with negotiations. Leanne particularly stood out. Made the purchase as painless as possible. Well done and thanks.
5/5
GoogleEasy to do business with, worked with us every step of the way. Liam helped a lot in the process and knew what he was talking about. Would definitely recommend him to anyone else looking to secure a place.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleOutstanding service. The staff was attentive and helpful, making my experience exceptional.
5/5
GoogleNorthwood offer a fantastic service and have helped me enormously with both sales and lettings. A most professional and efficient team!
Agent replied
Thank you Mike Its a pleasure to work with a landlord like yourself!
5/5
The Trusted AgentRental property in West Denton
The entire team were incredibly helpful and friendly from the first viewing to the check in, When a moving date had to be changed at short notice the staff were understanding and patient. I have dealt with various estate agents across the country, but Northwood Newcastle have really excelled in terms of customer service and professionalism.
5/5
GoogleThe staff at Northwood have been amazing...helpful, courteous and very supportive.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 21 June 2024
Thanks 😊 …
5/5
GoogleVery experienced staff, who know their stuff. Would highly recommendPositiveResponsiveness, Quality, Professionalism, Value
Agent replied
Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Northwood Newcastle
What do sellers say about Northwood Newcastle?
21 reviews from sellers, rated 5.0 out of 5 on average. For example, Tristan wrote: "I sold my flat in Gateshead through Northwood Newcastle, I am glad I went with Northwood as the service is fantastic and goes above and beyond what I was ..."
What do buyers say about Northwood Newcastle?
20 reviews from buyers, rated 5.0 out of 5 on average. For example, Emma wrote: "After searching for a long time in Newcastle I think I have viewed houses with every estate agent . Hands down Northwood are the best I have used . The people ..."
What do landlords say about Northwood Newcastle?
8 reviews from landlords, rated 4.9 out of 5 on average. For example, David wrote: "Choosing letting agents is a lottery if there's no guidance available. Luckily we chose well in an area of the Country with which we were not familiar. From the ..."
What do tenants say about Northwood Newcastle?
22 reviews from tenants, rated 5.0 out of 5 on average. For example, Corey wrote: "From start to finish these guys have been nothing less than superb. Personally I find moving home quite a stressful experience with all sorts of bumps and turns ..."
Want Northwood Newcastle to help?
Tell us what you need and we'll pass your enquiry to Northwood Newcastle and up to three other top-rated agents near Newcastle Upon Tyne.
