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Northwood Newcastle reviews in Newcastle Upon Tyne

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

596 reviews across 4 platforms

676 West Road, Newcastle Upon Tyne, Tyne & Wear, NE52UR

Part of Northwood, see every office.

Northwood's office in Newcastle Upon Tyne, Tyne & Wear, at 676 West Road, is rated 4.7 out of 5 across 596 reviews on four platforms, including 440 Google reviews rated 4.7.

Google logo

4.7 / 5

440

Reviews on Google

This office

Facebook logo

4.6 / 5

22

Reviews on Facebook

This office

The Trusted Agent logo

5.0 / 5

79

Reviews on The Trusted Agent

This office

The Trusted Agent logo

5.0 / 5

55

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Northwood Newcastle Upon Tyne

The Newcastle branch was established in 2004 and has built up an excellent reputation for customer service and high levels of client retention. With staff qualified to ARICS level we deliver a range of flexible lettings and sales services across Tyneside. The business has expanded over this period and now occupies offices at Denton Burn giving easy access across Newcastle and South of the river to Gateshead. Our speciality is our Guaranteed Rent product which has proved popular with a range of landlords and our accompanied viewing service on sales properties ensures that w e are working hard at selling your property and not just arranging viewings for you to carry out!

Reviews

Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.

1/5

Google

Speak to there tenants with complete disregard and good luck getting repairs done

Wolfhowl Β· 13 March 2020

Agent replied

I am sorry that any issue you have had is not being dealt with as you would like. I can assure you we work hard to resolve all issues as quickly as possible however some are out of our direct control which we understand can be frustrating. It would be helpful if you called the office and spoke to us about your frustrations as this post doesn't highlight who you are, as I am sure we can work together to get them resolved. We look forward to hearing from you.

5/5

Google

Fantastic and always available for my questions

Dan Β· 20 June 2024

5/5

Google

Quick, friendly and efficient

Daniel Β· 10 August 2024

5/5

Google

Attending to issues on time, very active and listen to clients problems.

Michael Β· 7 March 2024

5/5

The Trusted Agent

I have used this company for over 10 years to find tenants for my rental property. I can thoroughly recommend them as they provide a first class attentive service.

Steve Β· 17 November 2022

5/5

The Trusted Agent

Excellent service leanne and jayne both dealt with my case would totally recommend there service to any property buyer! Always got back to me on time regarding any queries.

Zaira Β· 12 November 2022

5/5

Google

Very helpfull and reliable

Sheila Β· 25 July 2024

5/5

Facebook

Great friendly efficient service. Staff do all they can to help you throughout the process

Gill Β· 10 November 2017

Agent replied

Thank you so much for your kind words. I hope you are now happily moved into your new home and all the stress and packing is just a fading memory. If you are thinking of any home improvements we can get you a Northwood discount card for B&Q that gets you some great prices. Just phone Sara for details.

1/5

Google

These Bombard you with Mail you have not asked for and had an ARROGANT ATTITUDE when contacted. NOT RECOMMENDED.

Jonathan Β· 24 August 2023

5/5

The Trusted Agent

Managed my buy to let for many years with complete professionalalism and courtesy, and so helpful when I sold it. Recommended without reservation, these guys are the best.

Henry Β· 2 November 2022

5/5

The Trusted Agent

They are very much professional and I have received their services smoothly. They explained all the details in before so that I haven't faced any challenges later.

Anirban Β· 1 December 2022

5/5

Google

Excellent service, great communication and always fast to respond to questions and queries. Highly recommended. βš‘πŸ‘‹

Maurice Β· 23 October 2023

5/5

The Trusted Agent

Really impressed with Lindsey's (Benton branch) proactive follow up's with solicitors & vendors plus provision of updates. Will seriously consider Northwood as agents for any future move.

SHARON Β· 9 November 2022

5/5

The Trusted Agent

I am a Director of this business and am performing a test review. I can however say that the excellent reviews speak for themselves, our Team is great and always try to go the extra mile for our clients.

R Β· 20 November 2020

5/5

Google

Great office to deal with!

AM Β· 13 March 2021

Agent replied

Thank you!

5/5

The Trusted Agent

Lindsay and Michael are truly dedicated and guided us through the sale of our property wonderfully. Their local knowledge, care and professionalism is a credit to the company.

Tom Β· 7 August 2022

5/5

Google

Lovely staff and Received fantastic service from Nikita, always very fast at responding and very knowledgeable and helpful. Would highly recommend and would definitely use them again.PositiveResponsiveness, Quality, Professionalism

Sara Β· 22 June 2022

5/5

The Trusted Agent
Seller

Wendy was great, she rang me and kept me up to date on progress of my sale all through the process,

she always returned my calls if i had a query.

Carole Β· 20 August 2018

Agent replied Β· 22 August 2018

Thank you so much for your review. We believe that communication is one of the most important things vendors and buyers need during their sale and purchase.

5/5

Google

Fantastic from the start liam and all the team 110% commited easy and painless thanks once again i would of gave more than 5starsPositiveResponsiveness, Quality, Professionalism, Value

Sean Β· 22 June 2022

5/5

Google

I have only been dealing with Northwood for a few weeks on some residential properties but have noticed the responses to be thorough and fast. Would recommend without reservation.

Ian Β· 13 March 2022

5/5

The Trusted Agent
Seller

Great service from start to finish

Plenty of communication during all stages of the sale

Rob Β· 4 July 2018

Agent replied Β· 25 July 2018

Thank you for taking the time to write your review. We are so pleased you are happy with our service and communication.

1/5

Google

Very rude agent when viewing on site.

Maan Β· 29 July 2019

Agent replied

I am sorry you thought this. I am afraid that you were very late for the viewing and my colleague had to move on to her next appointment. Your language towards my colleague was not helpful or called for.

5/5

Google

I had an excellent experience dealing with Northwood Tyneside whilst renting a property in Gateshead, specifically a lettings negotiator named Liam Bradshaw, whose knowledge and professionalism was exceptional.

Colin Β· 13 March 2022

5/5

Google

Excellent, responsive and very friendly and relaxed service with smiles from the whole Newcastle team from start to finish of the rental process. A pleasure to deal with.

Nick Β· 13 March 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Northwood Newcastle

What do sellers say about Northwood Newcastle?

21 reviews from sellers, rated 5.0 out of 5 on average. For example, Tristan wrote: "I sold my flat in Gateshead through Northwood Newcastle, I am glad I went with Northwood as the service is fantastic and goes above and beyond what I was ..."

What do buyers say about Northwood Newcastle?

20 reviews from buyers, rated 5.0 out of 5 on average. For example, Emma wrote: "After searching for a long time in Newcastle I think I have viewed houses with every estate agent . Hands down Northwood are the best I have used . The people ..."

What do landlords say about Northwood Newcastle?

8 reviews from landlords, rated 4.9 out of 5 on average. For example, David wrote: "Choosing letting agents is a lottery if there's no guidance available. Luckily we chose well in an area of the Country with which we were not familiar. From the ..."

What do tenants say about Northwood Newcastle?

22 reviews from tenants, rated 5.0 out of 5 on average. For example, Corey wrote: "From start to finish these guys have been nothing less than superb. Personally I find moving home quite a stressful experience with all sorts of bumps and turns ..."

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