5/5
GoogleTop class from the first day. Nothing was too much bother and everything was sorted fast and efficiently.
Trusted Agent profile · Newcastle Upon Tyne · Tyne & Wear
Verified
Northwood Newcastle reviews in Newcastle Upon Tyne
★★★★★
596 reviews across 4 platforms
676 West Road, Newcastle Upon Tyne, Tyne & Wear, NE52UR
Part of Northwood, see every office.
Northwood's office in Newcastle Upon Tyne, Tyne & Wear, at 676 West Road, is rated 4.7 out of 5 across 596 reviews on four platforms, including 440 Google reviews rated 4.7.
440
Reviews on Google
This office
22
Reviews on Facebook
This office
55
Reviews on The Trusted Agent
This office
Reviews
Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.
Google5/5
The Trusted AgentExcellent level of detail and Friendly
We were really impressed with the inventory produced by Julia and the efficiency of Northwood during our house move. Thank you!
5/5
GoogleIt has been a pleasant experience working towards the move in date and making the process faster for this i am really grateful Thank you
5/5
GoogleOnce again a brilliant experience with Northwood who I always use to sell / purchase properties. Leanne’s customer service is second to none. Always a great experience. Thankyou.
5/5
GoogleI bought a house through Northwoods and I only wish my estate agent had been as proactive as Leanne from Northwoods. She kept everyone informed every step of the way, absolutely brilliant service.
5/5
GoogleBrilliant! They move people forwards.
5/5
The Trusted AgentAlways sorting out any problems.
Michaela is always helpful and asks us if we had any problems and sorts them out as soon as she can.
5/5
The Trusted AgentDifficult sale, somehow completed thanks to Northwood
Selling my house, there were various unforeseen difficulties. The staff at Northwood were totally professional, supportive, informative and helpful all the way through to the end. Expert service, fully deserving of the praise they get.
Agent replied · 21 June 2018
Thank you for writing your review. It certainly was a tricky one!
5/5
GoogleHad a wonderful advisor Katie. Was so kind and helpful. Really accommodating with extenuating circumstances. Would totally recommend
5/5
GoogleGreat estate agent! Excellent communication and friendly advice. Fabulous work from Leanne, Nikita and Jayne ☺️
Agent replied
Great feedback, thank you!
4/5
GoogleA generally good relationship and courteous service. As with all distance managed operations there are misinterpretations of events, however, working together ends up with a satisfactory conclusion and all round satisfaction agreed.
Agent replied
Thank you for your honest appraisal, we will work harder to get that last star.
5/5
GoogleHave always found Northwood Tyneside very responsive if I have had any issues. I would use again if the situation arose no problem. Mike HenryPositiveResponsiveness
Agent replied · 21 June 2024
Thank you! 😊 …
5/5
The Trusted AgentVictoria and Wendy were always proactive and on the ball.
The sale of the house was not straightforward but the folk at Northwood were always there to help and encourage. We are grateful for their professionalism and the occasional friendly push when problems arose..
Agent replied · 29 December 2016
Thank you for taking the time to write your review! Northwood Newcastle.
5/5
GoogleVery efficient..helped me through the rental process as a foreigner renting in the UK for the first time
5/5
GoogleBrilliant communication by Sadie throughout the whole sale process and kept us and my solicitors informed throughout the whole process.
5/5
The Trusted AgentWe would highly recommend Northwood to anyone selling or buying their property. From the beginning, Michael and Clare from Benton branch made us feel at ease. The viewing was a success and we had many offers on the first day! The final sale was much faster than we anticipated!
5/5
FacebookNorth wood sold my property ,service was great and staff were all brilliant . Nothing was a problem always helpful and answered any questions or queries. would definitely recommend 5 stars ....
Agent replied
Thank you for your review. It was really pleasing to be able to sell the house that was so nicely presented, we were very happy to help. I hope you are enjoying your new home and when you are ready to move on we will be glad to help again. If you have any DIY in mind remember we have a Northwood discount card for B&Q that will get you special prices on nearly 3000 items.just ring Sara at the office.
5/5
The Trusted AgentFirst time buyers
We have just completed on the purchase of our first home. Northwood were really good at keeping us informed throughout our purchase and made it very fast and straightforward. Many thanks
Agent replied · 22 August 2018
Thank you for your comments. We hope you settle in to your new home quickly!
5/5
The Trusted AgentFantastic service from start to finish, from finding me the property to purchase, negotiating the purchase price and ensuring the purchase went smoothly. This was followed up by a speedy rental marketing with tenant found and secured within a couple of days. Fantastic. Thanks all.
5/5
FacebookAmazing easte agents! Help my and my boyfriend buy our first home! Go out there way to help so much! Really appricate everything they have done! Thank you So much.
Agent replied
Thank you very much for your lovely review Shelby! We hope you and your partner enjoy your new home! You know where we are if you need us ??
5/5
GoogleI have dealt with Northwood on many occasions and the staff have always been friendly, knowledgable, and professional. I would definitely recommend to others.
Agent replied
Thank you for your review.
5/5
The Trusted AgentVery happy with our service
First time we have sold a property and thought Northwood Newcastle offered a great service. We found them honest and reliable and always found the answers to our questions. Highly recommend
Agent replied · 14 June 2017
Thank you for your review! We are so pleased and hope you have settled in to your new home.
1/5
GoogleWaited nearly 20 minutes for the agent to turn up, then left. Not even a phone call to let us know if they were running late, time wasters!!!!!
Agent replied
Charlie, we are very sorry my colleague believed the appointment was at 5.45pm not 5.30pm which was a complete error on our part. I am so sorry you had to wait, when my colleague arrived the neighbour told us you had just left. We have tried to call you and email you to sincerely apologise for our error. We are happy to conduct another viewing for you at any time that is convenient to you. We pride ourselves on being early not just on time so we are disappointed that this has happened.
5/5
GoogleThey have found me tenants for three properties. Always professional and friendly. They really know their stuff and always happy to give good advice. i couldn't fault them.
Agent replied
Thank you for your loyalty and humour. How about buying another property for us to rent out for you?
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers21 reviews
I sold my flat in Gateshead through Northwood Newcastle, I am glad I went with Northwood as the service is fantastic and goes above and beyond what I was ...Read all 21 from sellers
Buyers20 reviews
When I started looking for my first home I was told it would be one of the most enjoyable experience I would have which led me to believe it would be fairly ...Read all 20 from buyers
Landlords8 reviews
Choosing letting agents is a lottery if there's no guidance available. Luckily we chose well in an area of the Country with which we were not familiar. From the ...Read all 8 from landlords
Tenants22 reviews
From start to finish these guys have been nothing less than superb. Personally I find moving home quite a stressful experience with all sorts of bumps and turns ...Read all 22 from tenants
About Northwood Newcastle Upon Tyne
The Newcastle branch was established in 2004 and has built up an excellent reputation for customer service and high levels of client retention. With staff qualified to ARICS level we deliver a range of flexible lettings and sales services across Tyneside. The business has expanded over this period and now occupies offices at Denton Burn giving easy access across Newcastle and South of the river to Gateshead. Our speciality is our Guaranteed Rent product which has proved popular with a range of landlords and our accompanied viewing service on sales properties ensures that w e are working hard at selling your property and not just arranging viewings for you to carry out!
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Questions about Northwood Newcastle
What do sellers say about Northwood Newcastle?
21 reviews from sellers, rated 5.0 out of 5 on average. For example, Tristan wrote: "I sold my flat in Gateshead through Northwood Newcastle, I am glad I went with Northwood as the service is fantastic and goes above and beyond what I was ..."
What do buyers say about Northwood Newcastle?
20 reviews from buyers, rated 5.0 out of 5 on average. For example, Rachel wrote: "When I started looking for my first home I was told it would be one of the most enjoyable experience I would have which led me to believe it would be fairly ..."
What do landlords say about Northwood Newcastle?
8 reviews from landlords, rated 4.9 out of 5 on average. For example, David wrote: "Choosing letting agents is a lottery if there's no guidance available. Luckily we chose well in an area of the Country with which we were not familiar. From the ..."
What do tenants say about Northwood Newcastle?
22 reviews from tenants, rated 5.0 out of 5 on average. For example, Corey wrote: "From start to finish these guys have been nothing less than superb. Personally I find moving home quite a stressful experience with all sorts of bumps and turns ..."
