5/5
Inspection of Property
As always, a pleasant experience through Northwood. Both Laura and Julia were great and very helpful as are all staff I have dealt with previously. A real credit to Northwood for having such lovely staff :o)

Trusted Agent profile · Newcastle Upon Tyne · Tyne & Wear
Verified
★★★★★
596 reviews across 4 platforms
676 West Road, Newcastle Upon Tyne, Tyne & Wear, NE52UR
Part of Northwood, see every office.
Northwood's office in Newcastle Upon Tyne, Tyne & Wear, at 676 West Road, is rated 4.7 out of 5 across 596 reviews on four platforms, including 440 Google reviews rated 4.7.
440
Reviews on Google
This office
22
Reviews on Facebook
This office
55
Reviews on The Trusted Agent
This office
Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.
5/5
Inspection of Property
As always, a pleasant experience through Northwood. Both Laura and Julia were great and very helpful as are all staff I have dealt with previously. A real credit to Northwood for having such lovely staff :o)
5/5
I was so thrilled when you found this wonderful home for us. It is more than we had hoped for. Dear Leanne your advice was valuable ... Thank you so much
We are so pleased Leanne has been able to help you!
5/5
I have been a landlord for 20 years and having used other letting agencies over the years I only wish I had used Northwood from day one. They are really proactive on all fronts and I have no hesitation in recommending them.
Thank you so much!
5/5
Super service
From our very first meeting Victoria has provided a first rate,& professional service keeping us up to date with ongoing feedback on how she was activly managing the advertising & viewings on our property.
5/5
Very friendly and easy to deal with, big thanks to Liam Bradshow for sorting everything out so quickly for me!
5/5
Northwood have always been really helpful and supportive from day one and throughout our tenancy. Their staff are very kind and friendly, always looking to provide assistance and guidance where needed. Would absolutely recommend their services to anyone!PositiveResponsiveness, Quality, Professionalism
Thank you!
5/5
Fantastic service from Leanne who made the sale of my flat very straightforward. Great customer service and diligent staff, so I've no hesitation in highly recommending to all
5/5
Excellent service from Leanne at Northwood, no questions left unanswered and all services carried out in a professional manner. Would recommend both parties for purchasing a property.
Thank you so much, leanne will be so pleased! 😊 …
5/5
I viewed a lot of properties with Northwood, every time I viewed a property they were on time and always friendly and with being a first time buyer they answered my questions truthfully and full of knowledge and experience
Thank you so much for taking the time to review us!
5/5
Excellent service when selling my mother's house, despite the best efforts of some very poor Scottish solicitors. Now excellent service in renting out my aunt's house. Very rapid response to issues such as the boiler not working!PositiveResponsiveness, Quality
We are so pleased we were able to help push things along. This part of our service is often overlooked and underrated but in the current climate its imperative we keep pushing solicitors through the process. We are glad to help on the lettings side, as well. Thank you for your review!
5/5
Purchased a property recently via Northwood Estate agents and found Leanne to be extremely professional, diligent and focused. Would definitely recommend to anyone looking to instruct.
Thank you so much 😊 …
5/5
Excellent Service from an Excellent Organisation
As a landlord renting out property it can be an extremely stressful time so when I heard about Northwood guarantee letting scheme I made enquires, from the first phone call then through out the whole tenancy agreement Northwood have been absolutely fantastic, they have been professional, friendly and nothing has been too much trouble for them. I have now put a second property of mine on the guaranteed letting scheme as I am so happy with their service and I wouldn't consider renting any other way now. Finally as an Organisation Northwood value their customers, listen to their feedback and place their customers satisfaction at the heart of their business. I can not recommend this Organisation enough, they are brilliant.
5/5
Great Agents with expert local knowledge
I can not rate these guys and girls in the west road branch high enough, Everyone we have had contact with has been friendly, helpful and knowledgeable. Our house sale has its extra challenges from our pets to area, but these have been met with positive solutions rather than can't do! We made the mistake of putting our house for sale with a well known online agent and the differences between them and Northwood could not be more apparent. Thank you very much for your help and continuing updates.
5/5
Good service and quick dealt with Liam who was real helpful and professionalPositiveQuality, Professionalism
5/5
I had a fantastic experience with Michael and Clare selling my flat. When things were getting complicated, a quick phone call to either of them helped sort things out. This is the second time I have used the company and they have been incredibly professional both times. While I hope I don???t have to move again, I know where to go if I do!
5/5
The team at Northwood were amazing from start to finish. They guided me through the process, kept me updated when things got stressful and chased everything when needed.
5/5
Both Katie and Aimee have been fantastic in helping me find a new flat in North Shields. The whole process has been so smooth and I really appreciate the great communication.
5/5
Have let a flat through Nortwood for the last 4 years. They have been excellent to deal with. Any problems with the flat were dealt with swiftly. Overall a very professional service. Would highly recommend
Thank you so much!
5/5
Northwood have been fantastic every step of the way with regarding our purchase. As first time buyers we had so many questions but Leanne always responded so quickly and was so friendly. Highly recommend. 😊 …
5/5
Great communication and support. Many thanks.
5/5
I HAVE DONE BUSINESS WITH NORTHWOOD INC.BOWEST MITCHELL BENTON FOR THE LAST 10 YEARS, THEY HAVE BEEN MOST EFFICIENT IN EVERY WAY I HAVE ENTRUSTED MY PROPERTY TO THEM AND HAVE NO COMPLAINTS. CLARE AND HER TEAM HAVE BEEN VERY EFFICIENT DEALING WITH ANY QUERIES I HAVE HAD, THE RESPONSES I GET ON IMMEDITATE, WOULD RECOMMEND THEM HIGHLY.
5/5
The service which Northwood Newcastle provides is very professional and effective. Communication with the agency is swift and efficient through both email and phone calls. They have always assisted us when in times of need.
5/5
Contacted Northwood when looking for a flat. Flat provided was Perfect with reasonable price. The service was A*****. Very helpful staff and provided clear and transparent information throughout my stay including my checkout. Highly recommend. Will definitely use them again. Thank you.
So glad we were able to help and you were happy!
5/5
Have let a flat through Nortwood for the last 4 years. They have been excellent to deal with. Any problems with the flat were dealt with swiftly. Overall a very professional service. Would highly recommend
Thank you so much!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I sold my flat in Gateshead through Northwood Newcastle, I am glad I went with Northwood as the service is fantastic and goes above and beyond what I was ...Read all 21 from sellers
When I started looking for my first home I was told it would be one of the most enjoyable experience I would have which led me to believe it would be fairly ...Read all 20 from buyers
Choosing letting agents is a lottery if there's no guidance available. Luckily we chose well in an area of the Country with which we were not familiar. From the ...Read all 8 from landlords
From start to finish these guys have been nothing less than superb. Personally I find moving home quite a stressful experience with all sorts of bumps and turns ...Read all 22 from tenants
The Newcastle branch was established in 2004 and has built up an excellent reputation for customer service and high levels of client retention. With staff qualified to ARICS level we deliver a range of flexible lettings and sales services across Tyneside. The business has expanded over this period and now occupies offices at Denton Burn giving easy access across Newcastle and South of the river to Gateshead. Our speciality is our Guaranteed Rent product which has proved popular with a range of landlords and our accompanied viewing service on sales properties ensures that w e are working hard at selling your property and not just arranging viewings for you to carry out!
Tell us what you need and we'll pass your enquiry to Northwood Newcastle and up to three other top-rated agents near Newcastle Upon Tyne.
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21 reviews from sellers, rated 5.0 out of 5 on average. For example, Tristan wrote: "I sold my flat in Gateshead through Northwood Newcastle, I am glad I went with Northwood as the service is fantastic and goes above and beyond what I was ..."
20 reviews from buyers, rated 5.0 out of 5 on average. For example, Rachel wrote: "When I started looking for my first home I was told it would be one of the most enjoyable experience I would have which led me to believe it would be fairly ..."
8 reviews from landlords, rated 4.9 out of 5 on average. For example, David wrote: "Choosing letting agents is a lottery if there's no guidance available. Luckily we chose well in an area of the Country with which we were not familiar. From the ..."
22 reviews from tenants, rated 5.0 out of 5 on average. For example, Corey wrote: "From start to finish these guys have been nothing less than superb. Personally I find moving home quite a stressful experience with all sorts of bumps and turns ..."