Trusted Agent profile · Newcastle Upon Tyne · Tyne & Wear

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Northwood Newcastle reviews in Newcastle Upon Tyne

4.7

★★★★★ Excellent

596 reviews across 4 platforms

676 West Road, Newcastle Upon Tyne, Tyne & Wear, NE52UR

Part of Northwood, see every office.

Northwood's office in Newcastle Upon Tyne, Tyne & Wear, at 676 West Road, is rated 4.7 out of 5 across 596 reviews on four platforms, including 440 Google reviews rated 4.7.

Google logo

4.7 / 5

440

Reviews on Google

This office

Facebook logo

4.6 / 5

22

Reviews on Facebook

This office

The Trusted Agent logo

5.0 / 5

55

Reviews on The Trusted Agent

This office

Reviews

Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.

5/5

The Trusted Agent
Tenant

Inspection of Property

As always, a pleasant experience through Northwood. Both Laura and Julia were great and very helpful as are all staff I have dealt with previously. A real credit to Northwood for having such lovely staff :o)

Faith · 6 July 2016

5/5

Google

I was so thrilled when you found this wonderful home for us. It is more than we had hoped for. Dear Leanne your advice was valuable ... Thank you so much

Nisa · 13 November 2022

Agent replied

We are so pleased Leanne has been able to help you!

5/5

Google

I have been a landlord for 20 years and having used other letting agencies over the years I only wish I had used Northwood from day one. They are really proactive on all fronts and I have no hesitation in recommending them.

Michael · 25 February 2021

Agent replied

Thank you so much!

5/5

The Trusted Agent
Seller

Super service

From our very first meeting Victoria has provided a first rate,& professional service keeping us up to date with ongoing feedback on how she was activly managing the advertising & viewings on our property.

Gina · 9 January 2017

5/5

Google

Very friendly and easy to deal with, big thanks to Liam Bradshow for sorting everything out so quickly for me!

Lee · 13 March 2022

5/5

Google

Northwood have always been really helpful and supportive from day one and throughout our tenancy. Their staff are very kind and friendly, always looking to provide assistance and guidance where needed. Would absolutely recommend their services to anyone!PositiveResponsiveness, Quality, Professionalism

Ashleigh · 22 June 2021

Agent replied · 21 June 2024

Thank you!

5/5

Google

Fantastic service from Leanne who made the sale of my flat very straightforward. Great customer service and diligent staff, so I've no hesitation in highly recommending to all

Alex · 20 December 2024

5/5

Google

Excellent service from Leanne at Northwood, no questions left unanswered and all services carried out in a professional manner. Would recommend both parties for purchasing a property.

Peter · 20 February 2023

Agent replied

Thank you so much, leanne will be so pleased! 😊 …

5/5

Google

I viewed a lot of properties with Northwood, every time I viewed a property they were on time and always friendly and with being a first time buyer they answered my questions truthfully and full of knowledge and experience

Steven · 24 June 2021

Agent replied

Thank you so much for taking the time to review us!

5/5

Google

Excellent service when selling my mother's house, despite the best efforts of some very poor Scottish solicitors. Now excellent service in renting out my aunt's house. Very rapid response to issues such as the boiler not working!PositiveResponsiveness, Quality

Dave · 25 August 2021

Agent replied

We are so pleased we were able to help push things along. This part of our service is often overlooked and underrated but in the current climate its imperative we keep pushing solicitors through the process. We are glad to help on the lettings side, as well. Thank you for your review!

5/5

Google

Purchased a property recently via Northwood Estate agents and found Leanne to be extremely professional, diligent and focused. Would definitely recommend to anyone looking to instruct.

Mark · 11 February 2023

Agent replied

Thank you so much 😊 …

5/5

The Trusted Agent
Landlord

Excellent Service from an Excellent Organisation

As a landlord renting out property it can be an extremely stressful time so when I heard about Northwood guarantee letting scheme I made enquires, from the first phone call then through out the whole tenancy agreement Northwood have been absolutely fantastic, they have been professional, friendly and nothing has been too much trouble for them. I have now put a second property of mine on the guaranteed letting scheme as I am so happy with their service and I wouldn't consider renting any other way now. Finally as an Organisation Northwood value their customers, listen to their feedback and place their customers satisfaction at the heart of their business. I can not recommend this Organisation enough, they are brilliant.

Ah · 21 June 2016

5/5

The Trusted Agent
Seller

Great Agents with expert local knowledge

I can not rate these guys and girls in the west road branch high enough, Everyone we have had contact with has been friendly, helpful and knowledgeable. Our house sale has its extra challenges from our pets to area, but these have been met with positive solutions rather than can't do! We made the mistake of putting our house for sale with a well known online agent and the differences between them and Northwood could not be more apparent. Thank you very much for your help and continuing updates.

Alexander · 14 April 2016

5/5

Google

Good service and quick dealt with Liam who was real helpful and professionalPositiveQuality, Professionalism

Barry · 25 August 2022

5/5

The Trusted Agent

I had a fantastic experience with Michael and Clare selling my flat. When things were getting complicated, a quick phone call to either of them helped sort things out. This is the second time I have used the company and they have been incredibly professional both times. While I hope I don???t have to move again, I know where to go if I do!

Dominic · 9 May 2022

5/5

Google

The team at Northwood were amazing from start to finish. They guided me through the process, kept me updated when things got stressful and chased everything when needed.

Katie · 8 November 2024

5/5

Google

Both Katie and Aimee have been fantastic in helping me find a new flat in North Shields. The whole process has been so smooth and I really appreciate the great communication.

Sarah · 23 September 2024

5/5

Google

Have let a flat through Nortwood for the last 4 years. They have been excellent to deal with. Any problems with the flat were dealt with swiftly. Overall a very professional service. Would highly recommend

Steven · 24 October 2021

Agent replied · 23 October 2024

Thank you so much!

5/5

Google

Northwood have been fantastic every step of the way with regarding our purchase. As first time buyers we had so many questions but Leanne always responded so quickly and was so friendly. Highly recommend. 😊 …

Rebekah · 15 June 2024

5/5

Google

Great communication and support. Many thanks.

A · 2 August 2025

5/5

The Trusted Agent

I HAVE DONE BUSINESS WITH NORTHWOOD INC.BOWEST MITCHELL BENTON FOR THE LAST 10 YEARS, THEY HAVE BEEN MOST EFFICIENT IN EVERY WAY I HAVE ENTRUSTED MY PROPERTY TO THEM AND HAVE NO COMPLAINTS. CLARE AND HER TEAM HAVE BEEN VERY EFFICIENT DEALING WITH ANY QUERIES I HAVE HAD, THE RESPONSES I GET ON IMMEDITATE, WOULD RECOMMEND THEM HIGHLY.

CYNTHIA · 15 November 2022

5/5

Google

The service which Northwood Newcastle provides is very professional and effective. Communication with the agency is swift and efficient through both email and phone calls. They have always assisted us when in times of need.

Nergul · 20 June 2024

5/5

Google

Contacted Northwood when looking for a flat. Flat provided was Perfect with reasonable price. The service was A*****. Very helpful staff and provided clear and transparent information throughout my stay including my checkout. Highly recommend. Will definitely use them again. Thank you.

Mohammed · 29 July 2019

Agent replied

So glad we were able to help and you were happy!

5/5

Google

Have let a flat through Nortwood for the last 4 years. They have been excellent to deal with. Any problems with the flat were dealt with swiftly. Overall a very professional service. Would highly recommend

Steven · 17 June 2021

Agent replied

Thank you so much!

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About Northwood Newcastle Upon Tyne

The Newcastle branch was established in 2004 and has built up an excellent reputation for customer service and high levels of client retention. With staff qualified to ARICS level we deliver a range of flexible lettings and sales services across Tyneside. The business has expanded over this period and now occupies offices at Denton Burn giving easy access across Newcastle and South of the river to Gateshead. Our speciality is our Guaranteed Rent product which has proved popular with a range of landlords and our accompanied viewing service on sales properties ensures that w e are working hard at selling your property and not just arranging viewings for you to carry out!

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Questions about Northwood Newcastle

What do sellers say about Northwood Newcastle?

21 reviews from sellers, rated 5.0 out of 5 on average. For example, Tristan wrote: "I sold my flat in Gateshead through Northwood Newcastle, I am glad I went with Northwood as the service is fantastic and goes above and beyond what I was ..."

What do buyers say about Northwood Newcastle?

20 reviews from buyers, rated 5.0 out of 5 on average. For example, Rachel wrote: "When I started looking for my first home I was told it would be one of the most enjoyable experience I would have which led me to believe it would be fairly ..."

What do landlords say about Northwood Newcastle?

8 reviews from landlords, rated 4.9 out of 5 on average. For example, David wrote: "Choosing letting agents is a lottery if there's no guidance available. Luckily we chose well in an area of the Country with which we were not familiar. From the ..."

What do tenants say about Northwood Newcastle?

22 reviews from tenants, rated 5.0 out of 5 on average. For example, Corey wrote: "From start to finish these guys have been nothing less than superb. Personally I find moving home quite a stressful experience with all sorts of bumps and turns ..."

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