Every review we hold for the Muswell Hill office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent approach
I bought a new home via M Gerrard's new homes department in March 2021. My experience with the agency was amazing; in particular, David Raja helped a lot along the way ensuring that the whole process of exchange and completion was smooth. There were times that the process was slow and looked that there might be issues, however, David Raja helped us overcome all problems and finally complete. The best real estate agency experience I ve had.
Efthymios · 22 June 2022
★★★★★ 5/5
GoogleTrying to find the right place to live is always challenging, especially around this time of the year. My husband I had the pleasure to be guided by Martyn Gerrard Muswell Hill Estate Agents. …
Crystal · 22 August 2025
Agent replied · 9 December 2024
Hi Crystal thank you for your 5 star review, we hope our Lettings Team can continue to assist you.
★★★★★ 5/5
TrustpilotFirst time dealing with Martyn Gerrard
First time dealing with Martyn Gerrard, and impressions are the best thanks to Suraj Depala. Excellent agent and went above and beyond to help us find a property and ensured that all viewing, tenancy etc processes went smooth.
VA · 3 March 2023
Agent replied · 1 July 2023
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Mill Hill office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotExcellent service
We have rented our apartment through MG for almost 7 years. We have given them the responsibility to deal with both the management and letting and during this period we've had one change of tenant. Their service has been excellent throughout and have promptly dealt with issues and kept us informed. I have complete confidence in them.
Ian · 15 November 2024
Agent replied · 23 November 2024
Hi Ian, thank you for taking the time to leave a review. We are very pleased to have given you a satisfying letting and management experience.
★★★★★ 5/5
TrustpilotRecommended
Always a pleasure to speak with Jess, very personable and the service is efficient. Many thanks!
SwimSeagull · 11 February 2026
Agent replied · 30 December 2023
We're thrilled to hear that you had a positive experience with Jess. Thank you for your feedback!
★★★★★ 5/5
GoogleIt was my first time viewing a property and Jodie made the experience so easy and comfortable for me. She answered all the questions that I had and she was so friendly and polite.☺️
Deborah · 24 June 2023
Agent replied · 8 July 2023
Dear Deborah, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service.
We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
GoogleThankyou Fiona for managing the purchase process, great personal commitment to making the sale happen.
Tom · 6 October 2026
★★★★★ 5/5
TrustpilotOur main agent
Our main agent, Jaysuri Roach, who not only sold our current home but was also the agent for the flat I'd been coveting since September, is a gem. A sense of humour, prompt, encouraging when my spirits flagged--he's been absolutely wonderful, and I'm thrilled that he's handling the entire process.
HINDA · 22 January 2026
★★★★★ 5/5
TrustpilotGabriella was fantastic
Gabriella was fantastic. She was professional, efficient and friendly. She kept us informed every step of the way and worked hard to keep the chain intact. Martyn Gerrard did a great job.
Deborah · 11 August 2023
Agent replied · 15 August 2023
Dear Deborah, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 4/5
TrustpilotGlenn Lewis at Martyn Gerrard has asked…
Glenn Lewis at Martyn Gerrard has asked me to write a review for him. We chuckled because he didn’t think that I would. Glenn and I have been on one hell of a journey to complete the sale of our house. Many complications at the bottom of the chain have made this a long long ride. I have sworn at Glenn a lot and he has got frustrated with me in turn but we have also laughed a lot and the sale finally went through, which Glenn was always confident that it would. Glenn has been thoroughly professional and a jolly good bloke throughout. He had to work very hard for us!
Lynne · 26 October 2021
★★★★★ 5/5
TrustpilotWe were really happy with Martin Gerrard…
We were really happy with Martin Gerrard's excellent service when we sold our flat. Treon was exceptional, ensuring that everything went as smoothly as possible from start to finish. He is a good communicator, always follows up immediately and combines professionalism with friendliness. Raj also dealt with our sale and he too is prepared to go the extra mile.
Ms · 28 November 2023
★★★★★ 5/5
GoogleThe agent Anthony went above and beyond, keeping me well informed about each property and making the viewing experiences both professional and relaxing. It was especially appreciated after a stressful day. Highly recommended!
Aaron · 27 June 2023
Agent replied · 8 July 2023
Dear Aaron, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service.
We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
GoogleRecently sold my house through Martyn Gerrard Muswell Hill and was so impressed with how the whole process was handled by Chris Antoniou. Every step was made clear to me, communication was very clear and professional. Chris was always available to handle any questions I had and as it was my first time selling a house I had quite a few! He was always easy to get hold of and extremely helpful. Chris was proactive the whole way through the process from arranging viewings all the way through to the day of completion, he helped keep things moving on both sides. Really impressed especially considering all the extra requirements with covid and being so busy with the stamp duty holiday. Thank you so much once again :)
Jessica · 23 October 2021
★★★★★ 5/5
TrustpilotGabriela the greatest
We are thrilled to have Gabriela overseeing our rental property. She understands the concerns that arise and effectively negotiates fair solutions that satisfy both the landlord and the tenants. Her professionalism and communication skills are outstanding. As a client of Martyn Gerrard, I can confidently say that we are very pleased with the service Gabriela provides.
Mr · 14 November 2024
Agent replied · 23 November 2024
Hi Mr Khari, thank you taking the time to leave your 5 star review for our Lettings Management Team!
★★★★★ 5/5
TrustpilotFatmir was an excellent agent from the…
Fatmir was an excellent agent from the time we view the flat to the time we moved in. He was very helpful throughout the renting process. The whole process of renting was so fast and smooth.
Monireh · 24 March 2023
Agent replied · 1 July 2023
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotMy wife and I had a very smooth…
My wife and I had a very smooth transition into moving into our first property together and was helped by Chris Lambrou. Chris was very helpful, efficient and respectful. He always kept us informed and in good time. There was a mix up with keys on the move in day, which was no fault of his own, but he managed to sort it for us very quickly. All in all we had a great experience with Martyn Gerrard.
Raphael · 6 February 2022
★★★★★ 5/5
TrustpilotGood experience
Good experience , Florence is super helpful
Yang · 27 November 2024
Agent replied · 24 December 2024
Hi Yang, thank you for the 5 stars and sharing that you've had a good experience!
★★★★★ 5/5
TrustpilotYash deserves the best feedback that an…
Yash deserves the best feedback that an estate agent can ever receive. He was very professional from the first phone call when booking the viewing to the completion date.He has the strength plus consistency that a real estate agent needs to succeed. We have only good things to say about his manners, clear communication and local knowledge. He kept us informed at all times. Even during the busiest period.If we could, Yash and his team would receive not five but seven stars.We were very impressed and grateful, and if we ever need an agent in that area, we'll look him up again.Once more, many thanks.
Tony · 8 October 2021
★★★★★ 5/5
TrustpilotThank you Erhan!
Erhan was amazing - helped to guide me through the renting process and was always available when we needed him. Incredible experience renting our first place and we couldn’t have done it without him!
Liv · 20 May 2023
Agent replied · 1 July 2023
Dear Liv, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotGreat fast and seamless service.
Martyn Gerard found suitable tantants paying an excellent rent tenants within days of my first contact with them. The communication between myself the prospective tenants and Martyn Gerard was fast and seamless. Adam Peethy did an excellent job coordinating the process and responding to my numerous queries and requests on the same day they were made.
Guy · 24 January 2024
★★★★★ 5/5
GoogleSo pleased we decided to go with MG Muswell Hill. Jay kept us informed throughout, was sympathetic and supportive when we needed to transition from sale via LPA to probate, and patiently took the time to answer all our questions which, having never sold a property before, was absolutely invaluable to us. Fantastic service, highly recommended.
Sarah · 21 January 2024
★★★★★ 5/5
TrustpilotHelpful and Efficient (Special s/o to Dan Harris!)
Martyn Gerrard were very efficient when it came to helping my friend and I sort out our tenancy for next year! In particular, Dan Harris was always helpful and responsive to any questions I had and ensured that the process to finalise our tenancy ran smoothly!
Isaac · 29 July 2024
★★★★★ 5/5
GoogleDaniel and colleagues have given us great and expert support throughout our sale, and kept the momentum going. Happy to recommend Martyn Gerrard Muswell Hill ream to assist with your sale. Ashif & Paul February 2023.
Ellington · 3 March 2023
Agent replied
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service.
Our Muswell Hill office wishes you the best of luck and looks forward to working with you in the future.
★★★★★ 5/5
GoogleIf I could give ten stars for the service I received I would gladly do so. From beginning to end the service was professional, polite, and efficient. Chris Antoniou is the absolute best. During the sale of my property he was always available to answer queries and ensure that I was well informed every step of the way . When things did not go to plan through no fault of the estate agent he was always working in the background to speed things up and solve any issues efficiently. On the odd occasion when Chris was unavailable there was always another member of staff willing to assist where possible.
A massive thank you to Chris and the team for all your hard work to reach completion for the sale of my property. It certainly could of been more stressful. I would definitely recommend Martyn Gerrard without hesitation. I certainly could not have done this on my own, so all in all worth every penny.PositiveResponsiveness, Quality, Professionalism, Value
Fiona · 24 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.