Trusted Agent profile · Muswell Hill

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Martyn Gerrard Muswell Hill reviews

★★★★★ Excellent

2,333 reviews across 4 platforms

300 Muswell Hill Broadway, N10 2QR

Part of Martyn Gerrard, see every office.

Martyn Gerrard's office in Muswell Hill, at 300 Muswell Hill Broadway, is rated 4.7 out of 5 across 2,333 reviews on four platforms, including 455 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

455

Reviews on Google

This office

Facebook logo

4.2 / 5

5

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

106

Reviews on The Trusted Agent

This office

Trustpilot logo

1,767

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martyn Gerrard Muswell Hill

Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.

Awards

The Trusted Agent 2026 results for Martyn Gerrard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Muswell Hill office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent approach

I bought a new home via M Gerrard's new homes department in March 2021. My experience with the agency was amazing; in particular, David Raja helped a lot along the way ensuring that the whole process of exchange and completion was smooth. There were times that the process was slow and looked that there might be issues, however, David Raja helped us overcome all problems and finally complete. The best real estate agency experience I ve had.

Efthymios · 22 June 2022

5/5

Google

Trying to find the right place to live is always challenging, especially around this time of the year. My husband I had the pleasure to be guided by Martyn Gerrard Muswell Hill Estate Agents. …

Crystal · 22 August 2025

Agent replied · 9 December 2024

Hi Crystal thank you for your 5 star review, we hope our Lettings Team can continue to assist you.

5/5

Trustpilot

First time dealing with Martyn Gerrard

First time dealing with Martyn Gerrard, and impressions are the best thanks to Suraj Depala. Excellent agent and went above and beyond to help us find a property and ensured that all viewing, tenancy etc processes went smooth.

VA · 3 March 2023

Agent replied · 1 July 2023

Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Mill Hill office wishes you the best of luck and looks forward to working with you again in the future.

5/5

Trustpilot

Excellent service

We have rented our apartment through MG for almost 7 years. We have given them the responsibility to deal with both the management and letting and during this period we've had one change of tenant. Their service has been excellent throughout and have promptly dealt with issues and kept us informed. I have complete confidence in them.

Ian · 15 November 2024

Agent replied · 23 November 2024

Hi Ian, thank you for taking the time to leave a review. We are very pleased to have given you a satisfying letting and management experience.

5/5

Trustpilot

Recommended

Always a pleasure to speak with Jess, very personable and the service is efficient. Many thanks!

SwimSeagull · 11 February 2026

Agent replied · 30 December 2023

We're thrilled to hear that you had a positive experience with Jess. Thank you for your feedback!

5/5

Google

It was my first time viewing a property and Jodie made the experience so easy and comfortable for me. She answered all the questions that I had and she was so friendly and polite.☺️

Deborah · 24 June 2023

Agent replied · 8 July 2023

Dear Deborah, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.

5/5

Google

Thankyou Fiona for managing the purchase process, great personal commitment to making the sale happen.

Tom · 6 October 2026

5/5

Trustpilot

Our main agent

Our main agent, Jaysuri Roach, who not only sold our current home but was also the agent for the flat I'd been coveting since September, is a gem. A sense of humour, prompt, encouraging when my spirits flagged--he's been absolutely wonderful, and I'm thrilled that he's handling the entire process.

HINDA · 22 January 2026

5/5

Trustpilot

Gabriella was fantastic

Gabriella was fantastic. She was professional, efficient and friendly. She kept us informed every step of the way and worked hard to keep the chain intact. Martyn Gerrard did a great job.

Deborah · 11 August 2023

Agent replied · 15 August 2023

Dear Deborah, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.

4/5

Trustpilot

Glenn Lewis at Martyn Gerrard has asked…

Glenn Lewis at Martyn Gerrard has asked me to write a review for him. We chuckled because he didn’t think that I would. Glenn and I have been on one hell of a journey to complete the sale of our house. Many complications at the bottom of the chain have made this a long long ride. I have sworn at Glenn a lot and he has got frustrated with me in turn but we have also laughed a lot and the sale finally went through, which Glenn was always confident that it would. Glenn has been thoroughly professional and a jolly good bloke throughout. He had to work very hard for us!

Lynne · 26 October 2021

5/5

Trustpilot

We were really happy with Martin Gerrard…

We were really happy with Martin Gerrard's excellent service when we sold our flat. Treon was exceptional, ensuring that everything went as smoothly as possible from start to finish. He is a good communicator, always follows up immediately and combines professionalism with friendliness. Raj also dealt with our sale and he too is prepared to go the extra mile.

Ms · 28 November 2023

5/5

Google

The agent Anthony went above and beyond, keeping me well informed about each property and making the viewing experiences both professional and relaxing. It was especially appreciated after a stressful day. Highly recommended!

Aaron · 27 June 2023

Agent replied · 8 July 2023

Dear Aaron, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.

5/5

Google

Recently sold my house through Martyn Gerrard Muswell Hill and was so impressed with how the whole process was handled by Chris Antoniou. Every step was made clear to me, communication was very clear and professional. Chris was always available to handle any questions I had and as it was my first time selling a house I had quite a few! He was always easy to get hold of and extremely helpful. Chris was proactive the whole way through the process from arranging viewings all the way through to the day of completion, he helped keep things moving on both sides. Really impressed especially considering all the extra requirements with covid and being so busy with the stamp duty holiday. Thank you so much once again :)

Jessica · 23 October 2021

5/5

Trustpilot

Gabriela the greatest

We are thrilled to have Gabriela overseeing our rental property. She understands the concerns that arise and effectively negotiates fair solutions that satisfy both the landlord and the tenants. Her professionalism and communication skills are outstanding. As a client of Martyn Gerrard, I can confidently say that we are very pleased with the service Gabriela provides.

Mr · 14 November 2024

Agent replied · 23 November 2024

Hi Mr Khari, thank you taking the time to leave your 5 star review for our Lettings Management Team!

5/5

Trustpilot

Fatmir was an excellent agent from the…

Fatmir was an excellent agent from the time we view the flat to the time we moved in. He was very helpful throughout the renting process. The whole process of renting was so fast and smooth.

Monireh · 24 March 2023

Agent replied · 1 July 2023

Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.

5/5

Trustpilot

My wife and I had a very smooth…

My wife and I had a very smooth transition into moving into our first property together and was helped by Chris Lambrou. Chris was very helpful, efficient and respectful. He always kept us informed and in good time. There was a mix up with keys on the move in day, which was no fault of his own, but he managed to sort it for us very quickly. All in all we had a great experience with Martyn Gerrard.

Raphael · 6 February 2022

5/5

Trustpilot

Good experience

Good experience , Florence is super helpful

Yang · 27 November 2024

Agent replied · 24 December 2024

Hi Yang, thank you for the 5 stars and sharing that you've had a good experience!

5/5

Trustpilot

Yash deserves the best feedback that an…

Yash deserves the best feedback that an estate agent can ever receive. He was very professional from the first phone call when booking the viewing to the completion date.He has the strength plus consistency that a real estate agent needs to succeed. We have only good things to say about his manners, clear communication and local knowledge. He kept us informed at all times. Even during the busiest period.If we could, Yash and his team would receive not five but seven stars.We were very impressed and grateful, and if we ever need an agent in that area, we'll look him up again.Once more, many thanks.

Tony · 8 October 2021

5/5

Trustpilot

Thank you Erhan!

Erhan was amazing - helped to guide me through the renting process and was always available when we needed him. Incredible experience renting our first place and we couldn’t have done it without him!

Liv · 20 May 2023

Agent replied · 1 July 2023

Dear Liv, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.

5/5

Trustpilot

Great fast and seamless service.

Martyn Gerard found suitable tantants paying an excellent rent tenants within days of my first contact with them. The communication between myself the prospective tenants and Martyn Gerard was fast and seamless. Adam Peethy did an excellent job coordinating the process and responding to my numerous queries and requests on the same day they were made.

Guy · 24 January 2024

5/5

Google

So pleased we decided to go with MG Muswell Hill. Jay kept us informed throughout, was sympathetic and supportive when we needed to transition from sale via LPA to probate, and patiently took the time to answer all our questions which, having never sold a property before, was absolutely invaluable to us. Fantastic service, highly recommended.

Sarah · 21 January 2024

5/5

Trustpilot

Helpful and Efficient (Special s/o to Dan Harris!)

Martyn Gerrard were very efficient when it came to helping my friend and I sort out our tenancy for next year! In particular, Dan Harris was always helpful and responsive to any questions I had and ensured that the process to finalise our tenancy ran smoothly!

Isaac · 29 July 2024

5/5

Google

Daniel and colleagues have given us great and expert support throughout our sale, and kept the momentum going. Happy to recommend Martyn Gerrard Muswell Hill ream to assist with your sale. Ashif & Paul February 2023.

Ellington · 3 March 2023

Agent replied

Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Muswell Hill office wishes you the best of luck and looks forward to working with you in the future.

5/5

Google

If I could give ten stars for the service I received I would gladly do so. From beginning to end the service was professional, polite, and efficient. Chris Antoniou is the absolute best. During the sale of my property he was always available to answer queries and ensure that I was well informed every step of the way . When things did not go to plan through no fault of the estate agent he was always working in the background to speed things up and solve any issues efficiently. On the odd occasion when Chris was unavailable there was always another member of staff willing to assist where possible. A massive thank you to Chris and the team for all your hard work to reach completion for the sale of my property. It certainly could of been more stressful. I would definitely recommend Martyn Gerrard without hesitation. I certainly could not have done this on my own, so all in all worth every penny.PositiveResponsiveness, Quality, Professionalism, Value

Fiona · 24 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Martyn Gerrard Muswell Hill

What do sellers say about Martyn Gerrard Muswell Hill?

15 reviews from sellers, rated 4.9 out of 5 on average. For example, Oliver wrote: "I was delighted with the service I received from Martyn Gerrard's Muswell Hill branch. Dan and Heran put a great deal of effort into making sure that potential ..."

What do buyers say about Martyn Gerrard Muswell Hill?

27 reviews from buyers, rated 4.9 out of 5 on average. For example, Mary wrote: "Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ..."

What do landlords say about Martyn Gerrard Muswell Hill?

20 reviews from landlords, rated 5.0 out of 5 on average. For example, Lucy wrote: "Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ..."

What do tenants say about Martyn Gerrard Muswell Hill?

37 reviews from tenants, rated 4.9 out of 5 on average. For example, Elizabeth wrote: "We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ..."

Has Martyn Gerrard won any awards?

Yes. In The Trusted Agent 2026 awards: Martyn Gerrard, Muswell Hill won Trusted Agent.

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Tell us what you need and we'll pass your enquiry to Martyn Gerrard Muswell Hill and up to three other top-rated agents near Muswell Hill.

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