Trusted Agent profile · Muswell Hill

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Martyn Gerrard Muswell Hill reviews

★★★★★ Excellent

2,336 reviews across 4 platforms

300 Muswell Hill Broadway, N10 2QR

Part of Martyn Gerrard, see every office.

Martyn Gerrard's office in Muswell Hill, at 300 Muswell Hill Broadway, is rated 4.7 out of 5 across 2,336 reviews on four platforms, including 455 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

455

Reviews on Google

This office

Facebook logo

4.2 / 5

5

Reviews on Facebook

Business-wide

Trustpilot logo

1,770

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martyn Gerrard Muswell Hill

Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.

Awards

The Trusted Agent 2026 results for Martyn Gerrard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Martyn Gerrard Muswell Hill won awards at EA Masters in two years, most recently 2022.

EA Masters winner in two years: 2022, 2021.

EA Masters by year, 2022 to 2021

Source: EA Masters winners lists, as published, linked by year.

Reviews

Every review we hold for the Muswell Hill office, from every platform, shown as written. First names only.

5/5

Trustpilot

Good honest team in both sales and lettings

I have been using Martyn Gerrard N8 branch since 1987 for both sales and lettings. They have always been fair and honest but I must particularly give credit to Sales Negotiator Treon Johnson who breaks the stereotype of Estate Agents past. Treon is honest and trustworthy, always putting the client first and for this I thank him personally for exceptional phone manner and kindness.

Janice · 9 November 2023

5/5

Trustpilot

Thanks Declan for helping me find mine…

Thanks Declan for helping me find mine and my family’s dream home. Declan was a pleasure to deal with throughout the buying process. I am so glad my little one has more space to run around in! Thanks once again.

Ryan · 2 April 2023

Agent replied · 1 July 2023

Dear Ryan, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.

5/5

Trustpilot

Professional and considerate

Tanya was very professional and considerate. She is very good at building a relationship of trust with a tenant and I was listened to. My previous concerns were responded to in a timely and reliable way. Without question, the best property manager that I have had contact with at Martyn Gerrard.

Jocelyn · 26 July 2024

5/5

Trustpilot

Great service received from Gintare Pauliunaite

Gintare Pauliunaite was very helpful, she was flexible on when she was available to answer my questions and I didn't feel like I was having to chase her for responses. After an initial viewing at a property that wasn't a good fit for me she listened closely to my wants and when a property showed up she let me know and it was perfect for me. Location, size and price were all as I wanted. I feel she gave me a great service.

Connor · 24 May 2022

5/5

Trustpilot

Martyn Gerrard - Daniel Farran & Panikos Kleanthous. 5 stars.

Daniel Farran and Panikos Kleanthous managed our tenancy agreement. They superbly handled the process for us, through frequently keeping us up to date, and rapidly informing us of solutions to any uncertainties we had. We whole-heartedly recommend them, and the wider Martyn Gerrards team, to any other property searchers!

Daniel · 28 August 2024

5/5

Trustpilot

Billiant experience

We've had a brilliant experience with Martyn Gerrard in finding our next property to rent. Dan was incredibly helpful and responsive, making the whole process speedy and pain-free. He explained the whole process from viewing to final signature clearly and was always on hand to answer any additional questions. Really happy to have found our new home with Martyn Gerrard.

Alice · 30 January 2024

5/5

Trustpilot

Gintare Pauliunaite was a pleasure to deal with

Gintare Pauliunaite was a pleasure to work with when she took on the letting of my flat. She shared with me every step taken and always responded to my calls efficiently and as soon as it was possible. She is a top professional and respected all the points and conditions we discussed before she introduced the tenants that now occupy the flat. It was challenging as they were renting from abroad and could only visit the property on a video she provided to them. She managed to get all the moves right. The now tenants are very happy with their choice. I am very happy too. I must and want to add that whatever the nature of the queries or problems, beyond especially finding suitable tenants for me, Gintare Pauliunaite has been helpful. She is certainly a top asset to Martyn Gerrard. Thank you Gintare.

Diana · 13 May 2022

4/5

Trustpilot

Kardine Richardson is a caring

Kardine Richardson is a caring, professional, good humoured agent who was clear and reassuring throughout the whole process.

Deirdre · 26 September 2025

5/5

Trustpilot

Martyn Gerrard and Zoe Sophocles…

Martyn Gerrard and Zoe Sophocles specifically has looked after the flat that I rent out for over 5 years.

Jamie · 11 February 2026

Agent replied · 26 February 2026

Thank you for your wonderful feedback. We appreciate your kind words about Martyn Gerrard and Zoe.

4/5

Trustpilot

Martyn Gerard managed to sell my house…

Martyn Gerard managed to sell my house against all odds! Andre was very helpful!

Kim · 9 October 2024

Agent replied · 23 October 2024

Hi Kim, thank you for your good review and we're happy to hear our Sales Team achieved your property sale!

5/5

Trustpilot

Great service

We have Germano managing our property and he has been great. He has fielded all issues efficiently and effectively. He has kept us up to date with everything regarding our property even if there is nothing for us to do. His communication with has been great with us so far into the tenancy and we look forward to working with him more.

AG · 6 October 2024

Agent replied · 23 October 2024

HI AG, thank you for your positive review, it's great that Germano of our Property Management Team assists you so well.

5/5

Trustpilot

Kevin

Moving is quite a stressful process especially when you are a first time graduate. Kevin has not only been amazing but has been kind, patient and so understanding. We have been through a lot trying to get a place and Kevin took a chance on two uni students and advocated for us whenever we needed support. I know that a review wouldn’t fully express our gratitude but I hope that it shows him just how grateful we are.

Jordan · 14 July 2022

5/5

Trustpilot

Flat Rental

We recently contacted Martyn Gerrard to rent a flat. Kevin was very pleasant and got us in promptly as we needed something imminently! We were all done and dusted in just over a week. He was very efficient and you could always get hold of him. In fact the whole team seemed very friendly it was a relief compared with other estate agents in the area. I would highly recommend Kevin and the team at Martyn Gerrard.

Barnet · 24 August 2022

5/5

Trustpilot

The best letting agent

Professional service provided by Fatmir. Always give me the most appropriate opinions, can follow up every detail, assist in fulfilling customers' expectations. Fatmir is the best letting agent I have ever met. Thank you vey much.

Jenna · 26 June 2023

Agent replied · 12 July 2023

Dear Jenna, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We Wish you the best of luck and look forward to working with you again in the future.

5/5

Trustpilot

had a brilliant experience with Martyn…

had a brilliant experience with Martyn Gerrard in finding our next property to rent. Kevin was incredibly helpful and responsive, making the whole process speedy and pain-free. He explained the whole process from viewing to final signature clearly and was always on hand to answer any additional questions. Really happy to have found our new home with Martyn Gerrard.

Leonard · 31 January 2024

5/5

Google

Great experience with the sales team at Muswell Hill. In particular, a huge thank you to Jay Suri at the branch who helped me find my new home! Throughout the process, he was always in contact with me, keeping me up to date. All my queries were answered quickly. From start to finish, he was amazing! Would highly recommend using their services. Very knowledgable of the area and of the market.

Mini · 22 March 2023

5/5

Trustpilot

Exceptional Property Manager, A 5/5 Experience!

I couldn't be happier with the exceptional service provided by my property manager, Henry Junior, at Martyn Gerrard. From day one, he has demonstrated a remarkable level of knowledge, professionalism, and unwavering dedication. Every question or concern I had was met with a quick and thorough response, making the entire experience smooth and stress-free. His proactive approach and commitment to ensuring everything runs seamlessly has truly made a difference. I wholeheartedly recommend his services and would rate him 5/5 without hesitation. Thank you for making my experience with Martyn Gerrard a fantastic one!

Tarek · 26 September 2023

Agent replied · 15 August 2023

Dear Tarek, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.

5/5

Trustpilot

As a first-time buyer

As a first-time buyer, I greatly appreciated the outstanding support provided by Jay Yildirim. His friendly and positive manner was reassuring to me, from setting up our initial viewing to his comprehensive explanations about the property. Jay's approachability and prompt responsiveness to my inquiries, whether via email or phone, made every step of the journey seamless - from following up on each viewing to putting in an offer and completing the process. He is professional and keeps the client informed about every development and is a great mediator between the buyer and seller. If you are new to the property hunt, Jay introduces advisors and legal resources that can be helpful in your journey. Thank you.

Tina · 25 September 2023

Agent replied · 6 October 2023

Dear Tina, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.

5/5

Trustpilot

The Team was a great help

Team was a great help, easy process

Josh · 7 May 2026

Agent replied · 11 June 2026

Thank you for your review. We really appreciate it.

5/5

Trustpilot

Trusted Proffessional

I have had the pleasure of working with Jay Yildirim, one of the estate agents at Martyn Gerrard, throughout my ongoing property purchase, and I couldn't be more pleased with his exceptional service. Jay truly goes above and beyond to ensure that the entire process goes smoothly, and I couldn't ask for a more helpful and understanding professional. Jay's communication skills are top-notch. He keeps me informed about every development, ensuring that I am well-informed. His transparency and honesty have created a trusting and comfortable working relationship.

Remi · 23 September 2023

Agent replied · 6 October 2023

Dear Remi, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.

5/5

Trustpilot

Quick and thorough responses

I've had a great experience with my estate agent Shuhan Ali, who gives quick and thorough responses. I feel like I'm being taken cared of, during this stressful time of buying a flat for the first time. Shuhan asked me to write this review, and I was happy to do so, as he and MG deserve the praise.

Eran · 19 November 2024

Agent replied · 23 November 2024

Hi Eran, thank you for taking the time to write your review, purchasing a home for the first time is stressful and we're pleased our Sales Team took care of you.

5/5

Trustpilot

Martin Gerrard Winchmore Hill

The purchase of a new home is one of life's most stressful events. The team at Martyn Gerrard Winchmore Hill have made this not only tolerable but a rewarding experience. In particular, Dinesh Mirchandani has shown consummate skill and expertise in his knowledge of the market and his perceptive understanding of our needs. Totally trustworthy, he has demonstrated integrity and consideration at all times. We thank all the team at Martyn Gerrard Winchmore Hill for their help in our pursuit of a new home. Graham and Maria

Maria · 17 September 2023

Agent replied · 6 October 2023

Dear Maria, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.

5/5

Trustpilot

Fatmir was really helpful

Fatmir was the estate agent that showed us around. Following the viewing he followed up but respected the fact we needed to weigh up the property we viewed with him against others in the area. He gave us thinking time but stayed in touch. He later arranged for me to do a second viewing. He was very helpful without. Wing pushy.

Gazza · 27 November 2023

5/5

Trustpilot

Smooth and quick process

Andrew and the whole team were amazing in helping me find a flat and getting it all processed so quickly, I’d been looking for a while and hadn’t had the easiest journey with my flat hunt but down from Suraj showing me around and being so willing to answer all questions I had, to Andrew helping everything to go along so quickly once the processed had started, even the additional support team in helping me with small chasers, the Martyn Gerrard team have truly been amazing

Amandah · 12 September 2023

Agent replied · 6 October 2023

Dear Amandah, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.

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Questions about Martyn Gerrard Muswell Hill

What do sellers say about Martyn Gerrard Muswell Hill?

15 reviews from sellers, rated 4.9 out of 5 on average. For example, Oliver wrote: "I was delighted with the service I received from Martyn Gerrard's Muswell Hill branch. Dan and Heran put a great deal of effort into making sure that potential ..."

What do buyers say about Martyn Gerrard Muswell Hill?

27 reviews from buyers, rated 4.9 out of 5 on average. For example, Mary wrote: "Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ..."

What do landlords say about Martyn Gerrard Muswell Hill?

20 reviews from landlords, rated 5.0 out of 5 on average. For example, Lucy wrote: "Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ..."

What do tenants say about Martyn Gerrard Muswell Hill?

37 reviews from tenants, rated 4.9 out of 5 on average. For example, Elizabeth wrote: "We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ..."

Has Martyn Gerrard won any awards?

Yes. Martyn Gerrard Muswell Hill won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Muswell Hill branch at EA Masters 2022, and 1 other industry award since 2021.

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