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Martyn Gerrard Muswell Hill reviews

★★★★★ Excellent

2,336 reviews across 4 platforms

300 Muswell Hill Broadway, N10 2QR

Part of Martyn Gerrard, see every office.

Martyn Gerrard's office in Muswell Hill, at 300 Muswell Hill Broadway, is rated 4.7 out of 5 across 2,336 reviews on four platforms, including 455 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

455

Reviews on Google

This office

Facebook logo

4.2 / 5

5

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

106

Reviews on The Trusted Agent

This office

Trustpilot logo

1,770

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martyn Gerrard Muswell Hill

Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.

Awards

The Trusted Agent 2026 results for Martyn Gerrard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Muswell Hill office, from every platform, shown as written. First names only.

5/5

Google

So pleased we decided to go with MG Muswell Hill. Jay kept us informed throughout, was sympathetic and supportive when we needed to transition from sale via LPA to probate, and patiently took the time to answer all our questions which, having never sold a property before, was absolutely invaluable to us. Fantastic service, highly recommended.

Sarah · 21 January 2024

5/5

Google

Daniel and colleagues have given us great and expert support throughout our sale, and kept the momentum going. Happy to recommend Martyn Gerrard Muswell Hill ream to assist with your sale. Ashif & Paul February 2023.

Ellington · 3 March 2023

Agent replied

Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Muswell Hill office wishes you the best of luck and looks forward to working with you in the future.

5/5

Trustpilot

Helpful and Efficient (Special s/o to Dan Harris!)

Martyn Gerrard were very efficient when it came to helping my friend and I sort out our tenancy for next year! In particular, Dan Harris was always helpful and responsive to any questions I had and ensured that the process to finalise our tenancy ran smoothly!

Isaac · 29 July 2024

5/5

Google

If I could give ten stars for the service I received I would gladly do so. From beginning to end the service was professional, polite, and efficient. Chris Antoniou is the absolute best. During the sale of my property he was always available to answer queries and ensure that I was well informed every step of the way . When things did not go to plan through no fault of the estate agent he was always working in the background to speed things up and solve any issues efficiently. On the odd occasion when Chris was unavailable there was always another member of staff willing to assist where possible. A massive thank you to Chris and the team for all your hard work to reach completion for the sale of my property. It certainly could of been more stressful. I would definitely recommend Martyn Gerrard without hesitation. I certainly could not have done this on my own, so all in all worth every penny.PositiveResponsiveness, Quality, Professionalism, Value

Fiona · 24 August 2021

5/5

Google

I just sold my second property through Martyn Gerrard, and they were a pleasure to deal with as usual. Chris Antoniou the Sales Manager was very helpful with all my requests, especially since I was doing this remotely from abroad due to the pandemic. He dealt with the handover from the previous tenants, checked in on the property when it was unoccupied, gave good advice, secured some good offers, chased all parties as needed, and communicated promptly and clearly throughout. Highly recommend their services.PositiveResponsiveness, Professionalism

Christopher · 24 August 2021

5/5

Google

Daniel and colleagues have given us great and expert support throughout our sale, and kept the momentum going. Happy to recommend Martyn Gerrard Muswell Hill ream to assist with your sale. Ashif & Paul February 2023.

Ellington · 26 February 2023

Agent replied · 24 October 2023

Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Muswell Hill office wishes you the best of luck and looks forward to working with you in the future.

5/5

Trustpilot

“Erhan was great to work with

“Erhan was great to work with, so knowledgeable about the area I was looking in. While the market is really fast moving and I’m still looking, Erhan really helped me to get started.”

Nicholas · 23 May 2023

Agent replied · 1 July 2023

Dear Nicholas, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.

5/5

Google

Great experience with the sales team at Muswell Hill. In particular, a huge thank you to Jay Suri at the branch who helped me find my new home! Throughout the process, he was always in contact with me, keeping me up to date. All my queries were answered quickly. From start to finish, he was amazing! Would highly recommend using their services. Very knowledgable of the area and of the market.

A · 14 October 2022

5/5

Trustpilot

Thanks Glenn!

Glenn Lewis was a fantastic agent from start to finish, helping us with an especially long and drawn out purchase due to complications with our own sale. When we first viewed the house we now live in, he took the time to sit down with us and understand what we were looking for. And when things started to get more complicated he was professional, friendly, positive, and always easy to get hold of. We cannot thank him enough!

Bianca · 9 November 2021

5/5

Trustpilot

Great service - Thank you Jay and Martyn Gerrard!

We recently purchased a property, which was sold via Martyn Gerrard. Jay, the seller's agent, was fantastic - he was professional, helpful, very responsive and friendly. This made the purchase of the flat a positive experience and thanks to Jay's efforts, we managed to get over the line on time for the SDTL holiday in what was a very tight deadline. After visiting many flats and dealing with many estate agents over the last 18 months, I can easily say that Jay was the best and Martyn Gerrard are super lucky to have such a star employee.Thank you Jay and Martyn Gerrard!

Anne-So · 1 July 2021

5/5

Trustpilot

Looking for a home

I have received regular updates, phone calls, and emails during my search for a home. As most of us know, moving can be a stressful life event - so having consistency in communications ( such as I have received ) has been empowering in the sense of helping me persevere in my search. I have often been asked what my specifications for a home are, and whether they have changed (e.g. location/price etc.) before matches are made - which I find reassuring since it shows I am being listened to, especially in an era that is post Brexit/Covid/interest rate rises, when personal experiences, more than usually, can be constantly changing. Overall, very pleased with the experience.

Paul · 6 June 2023

Agent replied · 1 July 2023

Dear Paul, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.

5/5

Trustpilot

Chris & Glen at Martyn Gerrard - Diamond gents

Introduced to Martyn Garrard by Glen and his direct and honest approach was so refreshing. No “salesy” talk you associate with estate agents, just wanting to understand our expectations and then managing them accordingly. MG act as a team and the feedback and transparency they provide is unlike other agents. Chris found us buyers for our property and whilst there were numerous questions that were posed, he ensured he collated them and presented info in a consolidated manner rather than piecemeal so that interactions were efficient and any potential issues were expedited at the earliest opportunity.I cannot recommend Martyn Gerrard (in particular the Muswell Hill branch) enough. I wouldn’t hesitate to buy or sell through them again. What can be a highly stressful process was made as seamless as it could possibly be thanks to these guys!

Sabina · 23 June 2021

5/5

Trustpilot

Friendly knowledgeable service from…

Friendly knowledgeable service from Daniel Harris. He was always on hand to help me with all my of my queries and went out of his way to get me the information I was looking for. Thank you Daniel!

Sam · 31 October 2022

Agent replied · 1 July 2023

Dear Sam, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our Barnet office wishes you the best of luck and looks forward to working with you again in the future.

5/5

Trustpilot

I recently had the pleasure of working…

I recently had the pleasure of working with Andre Waldron from Martyn Gerrard while searching for my new home, Andre was always available to answer my questions, his prompt responses and clear explanations made me stress-free. He is very nice and very polite; I would highly recommend him!

Kanny · 27 May 2024

5/5

Trustpilot

Treon more than helpful

I had some enquiries in regards to moving house and the best property type/area. Treon was extremely helpful and went the extra mile to find out all my preferences and non-negotiables. I can tell he has a passion for what he does and the knowledge to go with it

Deanne · 8 May 2024

5/5

Trustpilot

Professional and responsive agents

We had a bumpy start with another estate agent and were a bit wary when we signed up afresh with MG. Despite our initial caginess Arzu was professional, helpful and available throughout the process. We also purchased through another branch at which Raphael was equally responsive and professional. Moving house is horrendous, but these guys definitely didn't make it worse! Would recommend.

Emily · 12 July 2023

5/5

Google

We have just exchanged on a house sale/purchase and are very pleased and satisfied with the service provided by both Rowland and Chris of Martyn Gerrard, Muswell Hill. Throughout the process they were exceptionally considerate, helpful and pro-active and at no time did we feel pressurised to make decisions. In particular Rowland gently encouraged us to hold an early, informal viewing resulting in 5 offers from 7 viewings. Chris was very supportive throughout the whole process, in particular in suggesting an agreement which enabled our purchase and sale to go ahead. Thanks to both of them. We unreservedly recommend the services of Martyn Gerrard at Muswell Hill.

Jo · 3 May 2021

5/5

Trustpilot

Whole process from start to finish has…

Whole process from start to finish has been so easy, and in particular Nadia has been a pleasure and made it enjoyable when it could’ve been stressful

Nicky · 28 September 2023

Agent replied · 6 October 2023

Dear Nicky, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.

4/5

Trustpilot

My experience with Martin Gerrad was…

My experience with Martin Gerrad was good Gary & Mamun were very professional & on point from beginning to end.Only issue I had was that the % rate was to high.

Mary · 9 June 2023

Agent replied · 1 July 2023

Dear Mary, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.

5/5

Google

Very helpful and communicative. He sorted all our issues and was wonderful to deal with!

Claire · 20 January 2026

Agent replied · 20 March 2026

Thank you for your wonderful feedback! We're pleased you found us helpful and communicative in sorting your issues.

5/5

Trustpilot

Anthony and Usman were a pleasure to…

Anthony and Usman were a pleasure to work with. I found both to be highly professional with a great attention to detail as well as being very personable. They took the stress out of what can sometimes be a stressful process!

Julian · 18 September 2024

5/5

Trustpilot

Had a really great experience buying a…

Had a really great experience buying a house through Martyn Gerrard. I dealt with Jatin who was very professional and accommodating and was an absolute pleasure to deal with. Would highly recommend working with them.

Lewis · 23 January 2023

Agent replied · 18 September 2023

Dear Lewis. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Finchley Central office wishes you the best of luck and looks forward to working with you in the future.

5/5

Google

Glenn Lewis at MG Muswell Hill is an excellent estate agent. He is very professional, friendly and works hard for his clients and buyers. In particular he gave honest advice that I could trust. In the end, I purchased a property for sale through another estste agent rather than MG, but Glenn made a very good inpression and I would be glad to work with him again in the future.PositiveResponsiveness, Professionalism

James · 24 August 2022

5/5

Trustpilot

Excellent service provided by Sasha…

Excellent service provided by Sasha Vrba at Martyn Gerrrard Block Management. I emailed in an urgent request for an insurance cover amendment and ground rent statement and Sasha was very responsive and professional which proved a welcome change from a number of other managing agents i've dealt with. Thank you Sasha and keep up the good work!

Keir · 2 November 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Martyn Gerrard Muswell Hill

What do sellers say about Martyn Gerrard Muswell Hill?

15 reviews from sellers, rated 4.9 out of 5 on average. For example, Oliver wrote: "I was delighted with the service I received from Martyn Gerrard's Muswell Hill branch. Dan and Heran put a great deal of effort into making sure that potential ..."

What do buyers say about Martyn Gerrard Muswell Hill?

27 reviews from buyers, rated 4.9 out of 5 on average. For example, Mary wrote: "Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ..."

What do landlords say about Martyn Gerrard Muswell Hill?

20 reviews from landlords, rated 5.0 out of 5 on average. For example, Lucy wrote: "Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ..."

What do tenants say about Martyn Gerrard Muswell Hill?

37 reviews from tenants, rated 4.9 out of 5 on average. For example, Elizabeth wrote: "We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ..."

Has Martyn Gerrard won any awards?

Yes. In The Trusted Agent 2026 awards: Martyn Gerrard, Muswell Hill won Trusted Agent.

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