5/5
The Trusted AgentToday I have spoken with Joanne Smith about my property purchase, finally we are near completion. She was very helpful during all the process, I would rate her work as excellent. Thank you
Trusted Agent profile · Liverpool · Merseyside
Verified
Northwood Liverpool reviews
★★★★★
679 reviews across 4 platforms
15-17 West Derby Village, West Derby, Liverpool, Merseyside, L12 5HJ
Part of Northwood, see every office.
Northwood's office in Liverpool, Merseyside, at 15-17 West Derby Village, is rated 4.6 out of 5 across 679 reviews on four platforms, including 366 Google reviews rated 4.3.
366
Reviews on Google
This office
134
Reviews on The Trusted Agent
This office
158
Reviews on The Trusted Agent
This office
21
Reviews on allAgents
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers14 reviews
Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ...Read all 14 from sellers
Buyers23 reviews
Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered ...Read all 23 from buyers
Landlords19 reviews
I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and ...Read all 19 from landlords
Tenants29 reviews
I have been viewing houses with Northwood for the past few weeks and have found Carol, to be prompt, polite , helpful and accommodating at all times, she has ...Read all 29 from tenants
About Northwood Liverpool
Liverpool’s Trusted Property Experts Are you looking to buy, sell, rent, or let in Liverpool? Our expert team is here to help. As a leading estate agent, we offer professional, friendly service with in-depth local market knowledge. Based in West Derby, we specialise in sales across Aintree, Fazakerley, Walton, Croxteth, Norris Green, Kirkby, Old Swan, Huyton, Prescot, and beyond. Our lettings team supports landlords with tailored property management solutions, including our hassle-free Guaranteed Rent service. We cover all of Liverpool, from city centre districts like Princes Dock and Ropewalks to popular suburbs such as Sefton Park, Aigburth, Allerton, and Woolton. With extensive experience and a commitment to excellence, we make property transactions seamless. Contact us today to get started!
Reviews
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
The Trusted Agent5/5
The Trusted AgentSelling house
I would like to thank Joanne Smith,Kathy and the rest of the staff at Northwood. I am selling my house with Northwood, the advice and guidance I have received has been outstanding. The staff are very helpful,polite and very willing to do what they can to help with my sale.
5/5
The Trusted AgentI have been very happy with Northwood in dealings with my property sale. Communication and all round service has been excellent throughout. Joanne in particular who dealt with all the viewings and negotiations made the whole process hassle free.
5/5
The Trusted AgentHighly Recommend
I have found all the staff and the owners at Northwood to highly professional, friendly and very helpful. I have no hesitation in recommending them. As a landlord of a portfolio of 12 properties, its very important to me to have a good relationship with my letting agent. Thank you Northwood..
5/5
The Trusted AgentJoanne from Northwood was supportive, professional and very helpful.
5/5
GoogleChristine was very professional and showed us every aspect of the property. Thank you
Agent replied
Sam, Thank you for your review. It's great to receive such positive reviews of our staff. I'm delighted that Christine was able to help.
5/5
The Trusted AgentJoanne has been on top of the marketing of one of my properties, managing to secure a large number of viewings and getting me a top price. Here???s to the next one. Thank you Joanne
1/5
GoogleZERO STARS !! Being told you can’t view/ rent a property because you don’t work FT, despite the fact you have over £50k in the bank, can prove your salary with payslips and bank statements and offer to pay 6mnths rent upfront! I’m fortunate enough to be able to not work all the time and as a high earner I’m being penalised/ discriminated against! Absolute pathetic, as was the repeating of “ can’t arrange a viewing” over and over again from the staff member! Ask you’re bloody Landlord if they’d like 6 mnths rent upfront ( accompanied by the evidence of income/ financial stability to back it up) Discrimination as it’s core!
5/5
The Trusted AgentBenjamin was fantastic!
Benjamin was fantastic! Very professional knowledgeable and helpful! Made my stressful day much better!
Agent replied · 24 August 2020
Paul, Thanks for your review, its' greatly appreciated.
5/5
The Trusted AgentMrs McCarthy sale /purchase
After useing other agents in the past this time I decided on Northwood Iam very impressed with them especially Kathy Gowland she constantly answered any questions I had, chased up solicitors and constantly got in touch with updates thanks Kathy for all your help much appreciated will use Northwood again .
5/5
The Trusted AgentJoanne smith was excellent. She was very professional helpful and always went above and beyond till completion. Can never thank her enough and would recommend her and the entire team at Northwood. Well done !
5/5
The Trusted AgentKathy Gowland
I viewed 2 apartments with Kathy in the last 2 weeks. On both occasions she was extremely helpful and approachable. I felt able to ask her anything about the apartments without being judged. She kept me informed throughout the whole process and she is a credit to your company.
5/5
GoogleNorthwood are an excellent and efficient letting and sales agent. I have been working with them for quite a few years now and can only speak very highly of them, especially Christine Winstanley!
1/5
GoogleAwful experience had a viewing and they said there was little to no interest I was very excited at viewing the property said I would have it filled application form in soon as I got it they never sent it out when they said they would so I was behind and them when unsuccessful they never informed me I had to call up and chase them. Its all there fault I never got the property my heart was set on! All met with a oh well it is what it is attitude from the girl over the phone.
5/5
The Trusted AgentJoanne Smith has been helpful and consistent in giving support and making sure we are on track with our buying process. Thank you Joanne
5/5
The Trusted AgentHi Ruth, Thank you so much for your great help with the purchase of our dream house. We are glad to seal the deal in the end with your tremendous support. It is really appreciated.
5/5
GoogleJoanne smith has been a great help selling my apartment she was very professional and patient throughout the sale.l would highly recommend Northwood and in particular Joanne
5/5
The Trusted AgentGreat ongoing service received from Joanne Smith, we are currently in the process of purchasing a property and have been kept informed of progress every step of the way. Very good communication.
5/5
GoogleEllie May has been fantastic, I originally viewed a property that wasn't for me, however Ellie has stayed in touch to help me find a more suitable accommodation for myself, she's very enthusiastic and a real credit to her employers, well done and keep up the good work!!
5/5
GoogleI haven't had a brilliant experience with estate agents before and wouldn't even normally write a review. So to find one that was honest, gave great advice and wasn't completely shallow in only chasing the sale was really refreshing. Particular thanks to Amelia, who I found very helpful and knowledgeable.
5/5
GoogleFriendly, helpful and professional, When i was looking to let my property quickly in Liverpool Ruth got straight to it and it was rented out within weeks, guaranteed income, no stress thanks Northwood.
5/5
The Trusted AgentJoanne helped us purchase a property in L12. The sale was agreed, the communication throughout was first class and we would definitely use Northwood again for future purchases.
5/5
GoogleJust want to thank Rachel for all the help with my maintenance issues in my private rent, I was previously with another agency who were very bad. Northwood have been amazing rectifying all the issues and being very quick.PositiveResponsiveness, Professionalism
5/5
The Trusted AgentJoanne was brilliant. She made the process so clear and easy to understand. The viewing was arranged really quickly too which was excellent. A very happy customer and would recommend to anyone! Thank you ????
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Questions about Northwood Liverpool
What do sellers say about Northwood Liverpool?
14 reviews from sellers, rated 4.9 out of 5 on average. For example, Lynne wrote: "Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ..."
What do buyers say about Northwood Liverpool?
23 reviews from buyers, rated 5.0 out of 5 on average. For example, Michael wrote: "Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered ..."
What do landlords say about Northwood Liverpool?
19 reviews from landlords, rated 4.8 out of 5 on average. For example, Chris wrote: "I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and ..."
What do tenants say about Northwood Liverpool?
29 reviews from tenants, rated 4.8 out of 5 on average. For example, Marcus wrote: "I have been viewing houses with Northwood for the past few weeks and have found Carol, to be prompt, polite , helpful and accommodating at all times, she has ..."
Want Northwood Liverpool to help?
Tell us what you need and we'll pass your enquiry to Northwood Liverpool and up to three other top-rated agents near Liverpool.
