Trusted Agent profile · Liverpool · Merseyside
Verified
★★★★★
679 reviews across 4 platforms
15-17 West Derby Village, West Derby, Liverpool, Merseyside, L12 5HJ
Part of Northwood, see every office.
Northwood's office in Liverpool, Merseyside, at 15-17 West Derby Village, is rated 4.6 out of 5 across 679 reviews on four platforms, including 366 Google reviews rated 4.3.
366
Reviews on Google
This office
134
Reviews on The Trusted Agent
This office
158
Reviews on The Trusted Agent
This office
21
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ...Read all 14 from sellers
Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered ...Read all 23 from buyers
I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and ...Read all 19 from landlords
I have been viewing houses with Northwood for the past few weeks and have found Carol, to be prompt, polite , helpful and accommodating at all times, she has ...Read all 29 from tenants
Liverpool’s Trusted Property Experts Are you looking to buy, sell, rent, or let in Liverpool? Our expert team is here to help. As a leading estate agent, we offer professional, friendly service with in-depth local market knowledge. Based in West Derby, we specialise in sales across Aintree, Fazakerley, Walton, Croxteth, Norris Green, Kirkby, Old Swan, Huyton, Prescot, and beyond. Our lettings team supports landlords with tailored property management solutions, including our hassle-free Guaranteed Rent service. We cover all of Liverpool, from city centre districts like Princes Dock and Ropewalks to popular suburbs such as Sefton Park, Aigburth, Allerton, and Woolton. With extensive experience and a commitment to excellence, we make property transactions seamless. Contact us today to get started!
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
5/5
The Trusted AgentGreat customer service
We purchased a property in 2017 through Northwood and let this out through the guaranteed rent scheme. We have been extremely pleased with all the help, advice and service given. All the staff at Northwood have been very professional and friendly when we have contacted them.
5/5
GoogleRecently had my house up for sale with Northwood and can't fault the process or the service. Great team of people (Fran, Rachel, Jo, Dean) that i've had contact with over the course of the sale.PositiveResponsiveness, Professionalism
5/5
The Trusted AgentJoanne has helped me throughout my journey of buying my first property, nothing has been to much for her.
5/5
GoogleJoanne come out to value my house her service was very professional and responsive. I would definitely recommend Joanne and Northwood. The process of selling my home as been made much less stressful.PositiveResponsiveness, Quality, Professionalism, Value
5/5
The Trusted AgentChristine did my inspection this morning. She was quick and thorough, and made it clear that I can report any maintenance issues I need to. Very pleased
5/5
The Trusted AgentI speak to a lot of estate agents daily as I am a property investor. And Joanne is such a kind professional lady and was really helpful.
5/5
GoogleSearching for a new home has been stressful over the past few months dealing with various estate agents, however the exceptional professional & friendly service received from Kathy at Northwood has left me confident that I will find my perfect new home in the near future.
5/5
GoogleGreat experience, shout out to Joanne smith communication was great and also offered advice about managing and Glenn they could help. 5 stars
5/5
GoogleMy first time dealing with Northwood, Highly impressed with Joanne who has been totally proffesional & efficient in dealing with my enquiries and purchase of my property, highly recommend..PositiveResponsiveness, Professionalism
5/5
The Trusted AgentWhat a team!
What a team at Northwood! So professional and efficient, took all the pressure off in what is usually a very stressful process. Extra shout out to Kathy who was so supportive and caring throughout, would've been lost without her!
5/5
The Trusted AgentHelpful staff
Rachel is amazing! She is quick to help with any issues we may have and will always answer emails from you! I love speaking to her as she is very reassuring even when nothing seems to be going right.
5/5
GoogleVery happy with the service provided by Joanne. She was professional, friendly and extremely helpful when giving advice and kept me well informed throughout the whole process. Thank you.
5/5
GoogleI've recently had bad experiences with estate agents but Kathy completely changed my views with how friendly and polite she was! She dealt with my situation like a professional and I would really recommend her if anyone ever needs someone to help! Kathy was fantastic!
5/5
The Trusted AgentJoane Smith has been very efficient and knowledgable, keeping me in the loop on a regular basis, guiding me always in a very professional and pleasant manner.
5/5
GoogleAs a first time buyer, Joanne helped us throughout the whole process. Always there to answer our questions, extremely professional and reassuring.. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleDean at the Northwood Branch in Liverpool was excellent to deal with throughout , highly recommend anyone to use this company and if you do ask to speak to Dean Kilpatrick !! Well Done Dean and thank you !
5/5
The Trusted AgentCouldn???t thank Joanne enough for the help with finding our first home with her positive outlook- it???s not easy at the moment and She has made a tough experience so much easier!!
5/5
The Trusted AgentThanks to all the staff at Northwood Liverpool who have made selling our home a stress free experience. Special thanks Joanne who has been really helpful and kept us informed at all stages.
5/5
GoogleI was looking for ages for a property and this one got recommended to me by Northwood and it was perfect. Rachel helped me on finishing my application and walked me through everything before giving me the keys. All very fast and easy.
5/5
GoogleWe have dealt with Northwood for a number of years now and would highly recommend anyone to either sell or buy a property with this estate agent. The communication and great service from Ellie is of a high standard and is very professional.
5/5
GoogleI was looking for ages for a property and this one got recommended to me by Northwood and it was perfect. Rachel helped me on finishing my application and walked me through everything before giving me the keys. All very fast and easy.
5/5
The Trusted AgentVery professional
We have dealt with Northwood for a number of years now and would highly recommend anyone to either sell or buy a property with this estate agent. The communication and great service from Ellie Ealey is of a high standard and is very professional.
5/5
GoogleI recently sold a property through Northwood and was impressed with the professionalism of the staff right the way through the process. Jo was a pleasure to deal with it! Many thanks for the help.PositiveProfessionalism
5/5
The Trusted AgentI???m really happy with the support I received. Joanne Smith, was great and really helped me during this stage. Couldn???t be more great full, thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
14 reviews from sellers, rated 4.9 out of 5 on average. For example, Lynne wrote: "Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ..."
23 reviews from buyers, rated 5.0 out of 5 on average. For example, Michael wrote: "Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered ..."
19 reviews from landlords, rated 4.8 out of 5 on average. For example, Chris wrote: "I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and ..."
29 reviews from tenants, rated 4.8 out of 5 on average. For example, Marcus wrote: "I have been viewing houses with Northwood for the past few weeks and have found Carol, to be prompt, polite , helpful and accommodating at all times, she has ..."
