5/5
Direct reviewsBrilliant service from the whole Team at Northwood Estates. Joanne Smith has been a great support and communication is amazing. Would definitely recommend.
Trusted Agent profile · Liverpool · Merseyside
Verified
Northwood Liverpool reviews
★★★★★
679 reviews across 4 platforms
15-17 West Derby Village, West Derby, Liverpool, Merseyside, L12 5HJ
Part of Northwood, see every office.
Northwood's office in Liverpool, Merseyside, at 15-17 West Derby Village, is rated 4.6 out of 5 across 679 reviews on four platforms, including 366 Google reviews rated 4.3.
366
Reviews on Google
This office
134
Reviews on View Agents
This office
158
Reviews on Direct reviews
This office
21
Reviews on allAgents
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers14 reviews
Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ...Read all 14 from sellers
Buyers23 reviews
Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered ...Read all 23 from buyers
Landlords19 reviews
I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and ...Read all 19 from landlords
Tenants29 reviews
I have been viewing houses with Northwood for the past few weeks and have found Carol, to be prompt, polite , helpful and accommodating at all times, she has ...Read all 29 from tenants
About Northwood Liverpool
Liverpool’s Trusted Property Experts Are you looking to buy, sell, rent, or let in Liverpool? Our expert team is here to help. As a leading estate agent, we offer professional, friendly service with in-depth local market knowledge. Based in West Derby, we specialise in sales across Aintree, Fazakerley, Walton, Croxteth, Norris Green, Kirkby, Old Swan, Huyton, Prescot, and beyond. Our lettings team supports landlords with tailored property management solutions, including our hassle-free Guaranteed Rent service. We cover all of Liverpool, from city centre districts like Princes Dock and Ropewalks to popular suburbs such as Sefton Park, Aigburth, Allerton, and Woolton. With extensive experience and a commitment to excellence, we make property transactions seamless. Contact us today to get started!
Reviews
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
Direct reviews5/5
Direct reviewsJoanne was brilliant. She made the process so clear and easy to understand. The viewing was arranged really quickly too which was excellent. A very happy customer and would recommend to anyone! Thank you ????
5/5
Direct reviewsGreat communication especially Joanne smith kept me informed throughout, really helpful and telling me about future with the properties and how they can stop pet in managing them for me.
5/5
Direct reviewsJoanne was really helpful and efficient in the way she dealt with our offer and acceptance. It was really reassuring that Joanne was always available to speak to when needed.
5/5
GoogleI would first like to say thank you to Dean Kilpatrick, what a lovely gentleman he is , he talked through the process and always asked if we had any further questions , i will certainly tell my friends about the experience .
5/5
GoogleProgress of buying a house and dealing with Joanne smith, she has been really helpful throughout and always ready to answer any queries I have. 5 star service thanks Joanne
5/5
GoogleI would like to thank Stephanie for being so professional and quick in renting out my property. She is always available to clarify anything and the process has been so smooth. I now have a tenant moving in next week. Thank you
1/5
GoogleI thought I'd try out Northwoods based on all these positive reviews. However, my experience so far has been anything but positive. I sent an email to Northwoods on the 21st February and as I had not received a response, I called the office on the 24th February to confirm I had the correct email address and was told to forward the email across again for the attention of Jo. I did as requested and I have still not had a response from Northwoods at all. My experience with Northwoods so far has not been great as the communication has been non existent. Northwoods - Really really dissapointed and feel let down by your service.
5/5
Direct reviewsI've used Northwood in Liverpool to manage my property for around 10 years now. Very professional and quick to respond to any requests. They also provide great assistance with the legal requirements, including licensing.
5/5
View AgentsSuper Happy
I had a viewing today with Nathaniel. He was super friendly and knowledgeable. He was able to answer any questions I had, and even some I hadn't thought of or were a bit random. Really happy with the experience!
5/5
GoogleJoanne Smith and Ruth Ledson are the best agents I have worked with for selling property. Very through and clear in communications and professional service with every aspect of selling. Recommended.
5/5
Direct reviewsExcellent. Special thanks to Evie's excellent service.
5/5
Direct reviewsJoanne smith has been a great help selling my apartment, she was very professional and patient throughout the sale I would highly recommend Northwood and in particular Joanne
5/5
GoogleExcellent service from Northwood especially Ellie-May thank you for all your help
Agent replied
Stephanie, Thanks for your review, it's great to hear Ellie is providing an excellent service.
5/5
Direct reviewsJoanne Smith managed a couple of sales for me and has been fantastic - always kept me abreast of any key updates and made the whole process stress free. Highly recommend!
5/5
Direct reviewsJoanne Smith was so helpful, she made the sale process so easy and straight forward I couldn???t have been more pleased with her service.
5/5
Direct reviewsI am very happy with the process of selling my property I found Joanne smith very helpful and efficient in dealing with the sale. I would highly recommend their services !
5/5
Direct reviewsJoanne has helped us out with our house , so polite and kind and willing to help us Thanks so much
3/5
GoogleMark Nesbit gets 5 stars for his professionalism and courtesy!
5/5
Direct reviewsJoanne Smith was sales negotiator. Every step was handled professionally without delays. The offer has been accepted And I am happy Joanne??? work. I highly recommend this estate agent.
5/5
GoogleJoanne has been absolutely amazing helping me buy my first house. She has been very friendly, informative and patient. I would highly recommend Northwood.
5/5
GoogleJoanne really helped and made everything easy for me and my partner buying our first home together. Thank you very much Joanne 😊 …
5/5
Direct reviews5 Christine was very polite and asked me how things are with the property and if I was happy. Christine listened to me and answered my questions
5/5
Direct reviewsMy experience with Northwood has been excellent. I dealt with Joanne Smith, who showed a professional and efficient handling??? Her smiling attitude made me feel at ease???
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Northwood Liverpool
What do sellers say about Northwood Liverpool?
14 reviews from sellers, rated 4.9 out of 5 on average. For example, Lynne wrote: "Joanne came to value my property earlier this year and we have remained in contact since. Due to the Corona situation I was unable to put my property on the ..."
What do buyers say about Northwood Liverpool?
23 reviews from buyers, rated 5.0 out of 5 on average. For example, Michael wrote: "Joanne has been incredible in helping us with our house search. She showed us an older property a month or so ago that wasn't right for us, but she remembered ..."
What do landlords say about Northwood Liverpool?
19 reviews from landlords, rated 4.8 out of 5 on average. For example, Chris wrote: "I looked at four different agents in Liverpool to let my property and only Northwood gave me the kind of confidence in an agent I was looking for. Both Ruth and ..."
What do tenants say about Northwood Liverpool?
29 reviews from tenants, rated 4.8 out of 5 on average. For example, Marcus wrote: "I have been viewing houses with Northwood for the past few weeks and have found Carol, to be prompt, polite , helpful and accommodating at all times, she has ..."
