Trusted Agent profile · Grays, Essex
Verified
★★★★★
339 reviews across 3 platforms
47 Orsett Road, Grays, Essex, RM17 5HJ
Thomas Marsh's office in Grays, Essex, at 47 Orsett Road, is rated 4.6 out of 5 across 339 reviews on three platforms, including 172 Google reviews rated 4.3.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Naz and his team provided a complete service taking care of everything for me. It is said moving home is one of the most stressful experiences in life so it is ...Read all 49 from sellers
Spoke to Naz of Thomas Marsh in early January 2016 expressing our interest in buying a buy to let investment in the Purfleet area! Naz explained everything to ...Read all 33 from buyers
Thanks to everyone at Thomas Marsh but especially Alette I recently moved to Australia and rented out my house which went speedily and efficiently. I have since ...Read all 26 from landlords
Thomas Marsh moved me into my first flat to rent and they did an excellent job. Moving out for the first time is rather daunting but Thomas Marsh were there for ...Read all 14 from tenants
Thomas Marsh deliver a personal service to our clients through the sales and lettings journey. With over 30 years of industry knowledge in the London & Essex market, we’ve grown a brand that reflects trust and integrity. Our goal is to stand out from the crowded market of Estate Agents and to deliver nothing less than an exceptional service tailored to each individual client. We think of ourselves as a forward thinking breed with old world values dedicated to only being the best in what we do with our client’s best interest at heart.
Every review we hold for the Grays office, from every platform, shown as written. First names only.
5/5
GoogleBrilliant agents and they go the extra mile to get things sorted, Naz , Cheslsea and Greg are absolutely brilliant Thank you guys
Dear Gabriel, Thank you for your 5 star review. We continue to provide the best service level during these unprecedented times and are glad to have met your expectation. We would like to take this opportunity wish you all the best for the future. Kind regards Thomas Marsh
5/5
GoogleAbby was a great help in getting us our flat, nothing was too much trouble for her.
Dear Sophie, Thank you for your positive feedback about the service you received. Your comments are greatly appreciated, Abbey is a great asset to our company. Thomas Marsh
5/5
View AgentsA great service from beginning to end. Good advice on how to present the property meant we didn't spend unnecessarily on improving the house before viewings. Attentive agents who are happy to go out of their way to accommodate sellers who work long hours. The valuation was the best that we received and the property sold to the first people to view it! After accepting an offer we were kept up to date by a dedicated sales progression adviser who gave us a weekly phone call to keep us in the loop. She was also invaluable at the time of exchange and completion. .
Dear Emily, Thank you for your kind comments. It is refreshing to know we are exceeding our clients expectations. We would like to wish you all the best with your new home. Best wishes Team Thomas Marsh
5/5
View AgentsVery happy with the service we received from bailee curran
Thomas mash were very helpful all the way through the sale of our property . Bailee curran kept us up to date all the way to the final exchange . Would recommend Thomas mash and bailee to anyone looking to put there house on the market . Thanks for all your help bailee it's been a pleasure Mr page and miss Mott
5/5
GoogleAmazing help all the way, excellent people, very approachable, professional but friendly. Naz, Chelsea, Craig & Team gone above and beyond. Am a very happy customer:)
Dear Ola It was a pleasure to help you and your family secure your first home following … More
5/5
GoogleEveryone at Thomas Marsh were very helpful and friendly whenever I called them which was regularly! After a particularly stressful and prolonged conveyancing process, Chelsea & Naz were absolutely amazing and answered all my questions in a timely manner. Would use them anytime!
5/5
GoogleForever grateful for all the hard work from the team. Special thanks to Bradley and Chelsea for their quick action and always being on hand with updates and to handle our queries. Really professional team who helped to speed up the whole process as much as they could.
5/5
View AgentsExcellent Service
Naz and the team at Grays have been letting my properties for some years now. I can say the personal and professional service is second to none. They are always ready to go that little bit further to ensure that all runs smoothly. They provide an outstanding value for money service. Many thanks Naz and all the team for your continued efforts.
5/5
View AgentsGood service and great value
Have been ripped off by other agents so great to find Naz who is very customer focused and helpful.. He found good tenants in promptly and . management charges are very reasonable compared to other agents. He went out of way to advise when had problems with previous tenant even though not managing the property so I would thoroughly recommend to others
5/5
GoogleGreat service from Craig. Very professional and knowledgeable. I highly recommend Craig and Thomas Marsh.
Dear Darren, Thank you for the great review - we wish you the very best for the future and are glad you found our services useful and professional. Kind regards, Thomas Marsh
5/5
GoogleNaz & the sales team at Thomas Marsh were brilliant. I wasted 2 months going to another agent, I should've gone to Thomas Marsh from the beginning. Naz' advice was crucial to getting the house sold. Nothing was too much trouble & we were kept informed through the whole process. Would recommend highly. A very happy client here!!
5/5
View AgentsExcellent Service And Dealings With Jasmyne
Jasmyne was really excellent, at telling us everything we needed to know as tenants. She got back to us when she said she would and at the times she said. What really helped was the fact that everything was explained specifically down to every word so we knew exactly what was happening and why. Overall 10/10 Customer Service
5/5
View AgentsMr
I was very happy with the service provided to me by Thomas Marsh. Jasmyne kept me informed of the progress and was very friendly. Every time she called, she was very professional, and I never felt the need to chase her as she always called me first. Would recommend Thomas Marsh, Jasmyne keep doing what you are doing!
5/5
View Agents5 star service!!!
Naz & the sales team at Thomas Marsh were brilliant. I wasted 2 months going to another agent, I should've gone to Thomas Marsh from the beginning. Naz' advice was crucial to getting the house sold. Nothing was too much trouble & we were kept informed through the whole process. Would recommend highly. A very happy client here!
5/5
View AgentsOutstanding customer care
Alette has been with us since we have rented our gorgeous flat, every query and need we had with the property she was always very prompt and efficient. She has exceeded our expectations evey time. We highly recommend her if you're looking for someone who will defend your interest too as a tenant, not only the landlord's.
5/5
GoogleExperts ! I just recently sold my house with Thomas Marsh, the guys there practise what they preach! They worked tireless before, during and after the process to ensure that I was happy with my sale/purchase. The team is very professional, courteous, friendly and provides excellent advice. The whole process was a breeze with fantastic communication. I highly recommend Thomas Marsh.
Dear Peter, Thank you so much for taking the time to leave such a positive review. It has been a pleasure assisting you with your sales journey and we wish you the very best. Kind regards, Thomas Marsh
5/5
View AgentsMy service with Alette Cooper
A very big thank you to Alette Cooper for the impeccable serviced we received finding our new rental home. Alette has been amazing, fromt he word go Alette was hands on and didn't stop at anything until we were sorted. Alette is extremely professional and gets ht ejob done professioanally. Thaank you so much to Alette and Thomas Marsh.
5/5
GoogleI had the pleasure of working with Chelsea over the past couple of months. The service was great, communication at all times and support in communicating with the seller. Naz was also helpful in finding the chosen property . i would definitely recommend Thomas Marsh to friends and family.
5/5
View AgentsPolite, Efficient, Good communication
Chelsea, was so helpful when taking over the account. She made everything run smoothly, and always returned my calls in a quick and timely manner. Was always polite efficient and always delivered what she said she would. Very please would be happy to deal with her again. Review by Leeanne Powell 33 Banner Close RM19 1RN
5/5
GoogleDealt with Abby on the lettings, very professional and helpful👍 …
Dear Cosmin, Thanks so much for taking the time to leave a wonderful review for our lettings team and Abby in particular. We are so glad you found our services to be of a high standard. Best wishes, Thomas Marsh
5/5
View AgentsFantastic service from start to finish
From the moment Naz and Craig came to give me a valuation I knew we were in safe hands. House was sold in just over a week and then Chelsea in Sales Progression took over. Chelsea deserves a pay rise!! Anything I needed to know Chelsea answered super quick.. Thank you Thomas Marsh.
5/5
View AgentsAttentive and complete service
From the first meeting with the TM to completion they have been very helpful, supportive and knowledgable. Our sale was rather drawn out and very frustrating at times but Naz and his team were always on hand to assist and put converns to rest. I want to thank all at TM for your work.
5/5
View AgentsHome sweet home...
Unfortunately we had to move fast enough. That's a lot of stress before Christmas to find a welcoming home to come by. The Thomas Marsh finde for us the beautiful home. The staff was really helpfull and friendly. Thank you so much Jamie and Alette we are really enjoy the new home. Georgina and Janos
5/5
View Agents5 star service
This is agent is an absolute pleasure to work with. James is very confident, efficient, friendly and polite. You have honestly turned my dream of starting a beautiful family in the future into a reality with all your endless support in helping me closing the purchase of my beautiful home Thank you so much James!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Thomas Marsh's Grays office has 339 reviews across three platforms: 172 on Google, 3 on Facebook, 164 on View Agents.
Thomas Marsh Grays is rated 4.6 out of 5 across all 339 reviews, and 4.3 out of 5 on Google from 172 reviews.
49 reviews from sellers, rated 5.0 out of 5 on average. For example, Martyn wrote: "Naz and his team provided a complete service taking care of everything for me. It is said moving home is one of the most stressful experiences in life so it is ..."
33 reviews from buyers, rated 4.7 out of 5 on average. For example, JC wrote: "Spoke to Naz of Thomas Marsh in early January 2016 expressing our interest in buying a buy to let investment in the Purfleet area! Naz explained everything to ..."
26 reviews from landlords, rated 4.8 out of 5 on average. For example, Graham wrote: "Thanks to everyone at Thomas Marsh but especially Alette I recently moved to Australia and rented out my house which went speedily and efficiently. I have since ..."
14 reviews from tenants, rated 5.0 out of 5 on average. For example, Katie wrote: "Thomas Marsh moved me into my first flat to rent and they did an excellent job. Moving out for the first time is rather daunting but Thomas Marsh were there for ..."
Thomas Marsh Grays, 47 Orsett Road, Grays, Essex, RM17 5HJ.
