Trusted Agent profile · Grays, Essex
Verified
★★★★★
339 reviews across 3 platforms
47 Orsett Road, Grays, Essex, RM17 5HJ
Thomas Marsh's office in Grays, Essex, at 47 Orsett Road, is rated 4.6 out of 5 across 339 reviews on three platforms, including 172 Google reviews rated 4.3.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Naz and his team provided a complete service taking care of everything for me. It is said moving home is one of the most stressful experiences in life so it is ...Read all 49 from sellers
Spoke to Naz of Thomas Marsh in early January 2016 expressing our interest in buying a buy to let investment in the Purfleet area! Naz explained everything to ...Read all 33 from buyers
Thanks to everyone at Thomas Marsh but especially Alette I recently moved to Australia and rented out my house which went speedily and efficiently. I have since ...Read all 26 from landlords
Thomas Marsh moved me into my first flat to rent and they did an excellent job. Moving out for the first time is rather daunting but Thomas Marsh were there for ...Read all 14 from tenants
Thomas Marsh deliver a personal service to our clients through the sales and lettings journey. With over 30 years of industry knowledge in the London & Essex market, we’ve grown a brand that reflects trust and integrity. Our goal is to stand out from the crowded market of Estate Agents and to deliver nothing less than an exceptional service tailored to each individual client. We think of ourselves as a forward thinking breed with old world values dedicated to only being the best in what we do with our client’s best interest at heart.
Every review we hold for the Grays office, from every platform, shown as written. First names only.
5/5
View AgentsThanks Lauren!
It was a pleasure dealing with Thomas Marsh and mainly with Lauren as I was in touch with her throughout the process of buying our home. She has been very proactive, always ready to advice on the next steps and eager to help and speed up the process when needed. A big thank you from Alina!
5/5
View AgentsGreat no nonsense advice and customer service.
I have used Thomas Marsh Estate Agency for both sales and Lettings and for both services I have been very happy with their help/advice and customer service. Their Lettings department recently referred me to an electrical engineer who carried out very speedy replacements of some broken storage heaters. Great service.
1/5
GoogleDon't acknowledge your existence. Customer service poor.
Dear Savita, We are sorry to hear about your experience, please accept our sincerest apologies. You are not registered with us so we cannot personally call you back. Please do get in touch so that we can assist you with your enquiry. We look forward to your call. Kind Regards, Thomas Marsh
5/5
GoogleExcellent, Thank you to everyone for your help and support. You have been great 👍 Ornela! …
Dear Ornela, We hope you enjoy your new home and we look forward to assisting you in the near future. Thomas Marsh
5/5
GoogleI dealt with Thomas Marsh lettings team, they was nothing but professional from the first valuation, finding a tenant and the move my tenants in. I would highly recommend all the team at Thomas Marsh and will be reusing them in the future.
5/5
GoogleReally competitive rates for rentals and always helpful with the service they provide
5/5
View AgentsExcellent service in selling my house.
I couldn't have been happier with the service I received from Thomas Marsh as my selling agent. They were prompt in passing information over to me, in dealing with matters and acting on my behalf. The staff I dealt with were kind, enthusiastic and pro-active; I would recommend the company to anyone.
5/5
View AgentsProfessional Agent committed to client service
Jasmyne from the start of our property search through until moving in was professional throughout and one of the best estate agents we have ever dealt with. Very honest and open and committed to providing the best service for al parties involved! A real asset to the team!
1/5
GooglePractices unlawful discrimination against the Equality Act 2010. Even though I can prove I can afford the rent was told I would fail the affordability checks. Bear in mind I currently pay more rent than the property I was interested in.
5/5
GoogleGreat service..Very professional staff. Always very responsive to the queries.
1/5
GoogleUnprofessional so sorry for this agency
Hi Donika , sorry to hear about your experience. We have checked through our system and don't have a contact number for yourself . Please call us back so we can help resolve any issue you may have. Kind Regards
5/5
GoogleA responsable and helpful agency. Thank you Thomas Marsh!
Dear Catalina, We appreciate you taking the time to writing your review. Our experienced ARLA … More
5/5
GoogleExcellent service as always and highly recommended.
5/5
GoogleFirst class service and very professional. Would recommend to all.
Dear Andrew, Thank you for your kind comments and we look forward to helping you again in the near future. Thomas Marsh
5/5
View AgentsEfficient and friendly with amazing customer service
Highly recommend, amazing service. Extreamly efficient and friendly. Completely stress free !
Dear Mickayla, It was a pleasure dealing with you, we hope you enjoy your new home. Team Thomas Marsh
5/5
View AgentsGreat
My partner and I decided to rent for the first time. We were undestandable worried and unsure but the team made it seamless and easy for us both ! Any questions or uncertainties we ever have are quickly resolved.
5/5
View AgentsManagement by Alette Cooper of my rental property.
My property has been managed by Thomas marsh impeccably for the last 2 years. Phone calls and visits always dealt with professionally, as well as communication with tenant. They are very helpful and always keen to resolve any issues that may arise.
5/5
GoogleRented my house out through Thomas Marsh, very happy with the level of customer service / help received. You can really tell that they do not belong to a chain of offices, the personal touch goes a long way. Would highly recommend.
4/5
GoogleWe recently used Thomas Marsh to sell our property in Chafford Hundred. They were impeccable throughout the sale and assisted contacting the buyers solicitors when needed. Very helpful and approachable staff. Would recommend and use in the further
4/5
GoogleWe recently used Thomas Marsh to sell our property in Chafford Hundred. They were impeccable throughout the sale and assisted contacting the buyers solicitors when needed. Very helpful and approachable staff. Would recommend and use in the further
5/5
View AgentsFunny, informative and always uobeat
Lauren always answered my questions and called me back if I had missed her. 9 times out of 10 I got through to her straight away. Made a very stressful experience be a little easier. Thanks again for your work.
5/5
View AgentsVery quick sale at the highest valuation we received
We aimed to raise the bar where other couldn't and we are glad that we exceeded your expectation. Thomas Marsh
5/5
View AgentsSale of my property
Everybody at Thomas Marsh were not only professional but made you feel that you were the only one on their books. If ever I was to sell again, I would definitely go with them again. Thanks for all your help.
5/5
View AgentsThe company has let and started managing our properties in Purfleet. Brilliant, and very efficient work.. When needed I was always provided with professional advises and help. From my experience it is the best estate agent in the area.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Thomas Marsh's Grays office has 339 reviews across three platforms: 172 on Google, 3 on Facebook, 164 on View Agents.
Thomas Marsh Grays is rated 4.6 out of 5 across all 339 reviews, and 4.3 out of 5 on Google from 172 reviews.
49 reviews from sellers, rated 5.0 out of 5 on average. For example, Martyn wrote: "Naz and his team provided a complete service taking care of everything for me. It is said moving home is one of the most stressful experiences in life so it is ..."
33 reviews from buyers, rated 4.7 out of 5 on average. For example, JC wrote: "Spoke to Naz of Thomas Marsh in early January 2016 expressing our interest in buying a buy to let investment in the Purfleet area! Naz explained everything to ..."
26 reviews from landlords, rated 4.8 out of 5 on average. For example, Graham wrote: "Thanks to everyone at Thomas Marsh but especially Alette I recently moved to Australia and rented out my house which went speedily and efficiently. I have since ..."
14 reviews from tenants, rated 5.0 out of 5 on average. For example, Katie wrote: "Thomas Marsh moved me into my first flat to rent and they did an excellent job. Moving out for the first time is rather daunting but Thomas Marsh were there for ..."
Thomas Marsh Grays, 47 Orsett Road, Grays, Essex, RM17 5HJ.
