5/5
View AgentsVery helpful and informative all the time.
Always willing to help and give information at any time.Always very pleasant to deal with.Good telephone manner...
Trusted Agent profile · Grays, Essex
Verified
Thomas Marsh Grays reviews
★★★★★
339 reviews across 3 platforms
47 Orsett Road, Grays, Essex, RM17 5HJ
Thomas Marsh's office in Grays, Essex, at 47 Orsett Road, is rated 4.6 out of 5 across 339 reviews on three platforms, including 172 Google reviews rated 4.3.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers49 reviews
Naz and his team provided a complete service taking care of everything for me. It is said moving home is one of the most stressful experiences in life so it is ...Read all 49 from sellers
Buyers33 reviews
Spoke to Naz of Thomas Marsh in early January 2016 expressing our interest in buying a buy to let investment in the Purfleet area! Naz explained everything to ...Read all 33 from buyers
Landlords26 reviews
Thanks to everyone at Thomas Marsh but especially Alette I recently moved to Australia and rented out my house which went speedily and efficiently. I have since ...Read all 26 from landlords
Tenants14 reviews
Thomas Marsh moved me into my first flat to rent and they did an excellent job. Moving out for the first time is rather daunting but Thomas Marsh were there for ...Read all 14 from tenants
About Thomas Marsh Grays
Thomas Marsh deliver a personal service to our clients through the sales and lettings journey. With over 30 years of industry knowledge in the London & Essex market, we’ve grown a brand that reflects trust and integrity. Our goal is to stand out from the crowded market of Estate Agents and to deliver nothing less than an exceptional service tailored to each individual client. We think of ourselves as a forward thinking breed with old world values dedicated to only being the best in what we do with our client’s best interest at heart.
Reviews
Every review we hold for the Grays office, from every platform, shown as written. First names only.
View Agents5/5
View AgentsExcellent Service
As a Landlord, I am very pleased with the services provided by Thomas-Marsh and I'll definitely recommend them.
5/5
GoogleExcellent service, Couldn't recommend enough !
5/5
View Agentsvery professional and to the point. all my lettings and sales are dealt by this agent.
5/5
GoogleRating only, no written review.
5/5
GoogleFantastic support, swift responses and hassle free
5/5
GoogleBest estate agents I've ever used. Very Friendly and always professional.
5/5
View AgentsSatisfied customers.
The ratings say it all.
5/5
View AgentsVery helpful staff and professional in every way.
Very efficient, I have recommended Thomas Marsh to family.
5/5
GoogleFantastic people really went above and beyond
5/5
GoogleProfessional service
5/5
View AgentsFriendly, professional
Very friendly and professional agent.
5/5
GoogleQuick, fast and reliable!
5/5
GoogleGreat
Agent replied · 20 March 2026
Dear Alexandru, Thank you for your 5* review. … More
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat
Agent replied
Dear Alexandru, Thank you for your 5* review. Thomas Marsh
1/5
GoogleRating only, no written review.
Agent replied
Dear Shayganful , We have looked through our systems and you are not registered with us and we do not have any bookings for you. As far as we are concerned there is no record for you at Thomas Marsh. If you could let us know what this rating you have given to us is for , we will definitely look into this. Thanks
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied
Dear Zigurat Ziguratov, We have checked our system and cannot find your details on our database of clients. We note that you and another reviewer have both at the same time and date made a 1 start review and are keen to hear of you experience(s). As we cannot verify you we will deem this a malicious fake review. If you have genuine experience, please call us and speak to Manager on 01375 370779 Regards Thomas Marsh
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Thomas Marsh Grays
What do sellers say about Thomas Marsh Grays?
49 reviews from sellers, rated 5.0 out of 5 on average. For example, Martyn wrote: "Naz and his team provided a complete service taking care of everything for me. It is said moving home is one of the most stressful experiences in life so it is ..."
What do buyers say about Thomas Marsh Grays?
33 reviews from buyers, rated 4.7 out of 5 on average. For example, JC wrote: "Spoke to Naz of Thomas Marsh in early January 2016 expressing our interest in buying a buy to let investment in the Purfleet area! Naz explained everything to ..."
What do landlords say about Thomas Marsh Grays?
26 reviews from landlords, rated 4.8 out of 5 on average. For example, Graham wrote: "Thanks to everyone at Thomas Marsh but especially Alette I recently moved to Australia and rented out my house which went speedily and efficiently. I have since ..."
What do tenants say about Thomas Marsh Grays?
14 reviews from tenants, rated 5.0 out of 5 on average. For example, Katie wrote: "Thomas Marsh moved me into my first flat to rent and they did an excellent job. Moving out for the first time is rather daunting but Thomas Marsh were there for ..."
