Trusted Agent profile · Cyncoed · Wales
Verified
★★★★★
415 reviews across 3 platforms
293 Cyncoed Road, Wales, CF23 6PA
Part of Moginie James Estate Agents, see every office.
Moginie James Estate Agents's office in Cyncoed, Wales, at 293 Cyncoed Road, is rated 4.6 out of 5 across 415 reviews on three platforms, including 310 Google reviews rated 4.7.
310
Reviews on Google
This office
37
Reviews on Facebook
Business-wide
68
Reviews on The Trusted Agent
This office
Tell us what you need and we'll pass your enquiry to Moginie James Estate Agents and up to three other top-rated agents near Cyncoed.
Want every enquiry from this page to come to you only? Upgrade to View Agents
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We initially were talking to 2 other agents to discuss about selling our property. We popped in Moginie James Cyncoed office when we passed by. Unexpected we ...Read all 17 from sellers
I recently purchased my first property through Moginie James, where Karen was working at the time. From Day one, she was extremely helpful and couldnt be ...Read all 10 from buyers
Having not rented a property in many many years, I was feeling completely out of my comfort zone about what to do now and what to expect. I met with Ceri ...Read all 22 from landlords
Natalie was incredibly friendly, helpful and put my mind at rest when dealing my my query. She offered me positive advice and went out of her way to solve my ...Read all 12 from tenants
Founded in 2001, we are Cardiff’s leading independent estate agency. With 5 offices across the city we are specialists in residential sales, lettings, property management and the investment markets. We’re proud to be independent, which gives us flexibility and means we react speedily to market conditions. We’re equally quick to adopt the latest marketing innovation, offering our clients maximum exposure via a suite of complementary promotional tools to showcase your property at it’s best. Our 53 strong team is our biggest asset, dedicated and enthusiastic staff who are committed to ‘going the extra mile’, and who each possess in-depth industry knowledge backed by professional qualifications. We’re members of ARLA, ALMA, NAEA, The Property Ombudsman and the Tenancy Deposit Scheme, a sure sign that you’re dealing with a reputable and respected agent. We’ve also recently been appointed as the South Wales agent for Fine & Country, the world renowned agents for luxury residential properties, and we’ve been hand picked to serve as Cardiff’s sole agent for the Relocation Agent Network, all of which means, whatever your property and whatever your situation, you’re in very safe hands with us.
Every review we hold for the Cyncoed office, from every platform, shown as written. First names only.
5/5
The Trusted AgentVery efficient and professional service
Karen has been so professional and helpful in the sale of our property, we've been kept informed of all viewings and subsequent feed back from prospective purchasers without exception. From day one the service at Moginie James has been excellent and would certainly use them again in the future. Thank you to Karen and all the team for a first rate service.
5/5
GoogleMoginie James cyncoed were fantastic during the sale of my mums property, the bungalow was sold in two days due to the fantastic marketing by Aaron Pitman. The team Karen and Michelle really worked hard and the service was impeccable right through to sales progression where Michelle, Angharad and Jill took over. Cannot thank you enough. Would definitely recommend.
5/5
GoogleI was recently shown a property to rent by Elli Mai who was excellent in providing us all the details and information about the house. We have now placed a deposit on the property and look forward to moving soon. Thank you!
5/5
GoogleEli was such an amazing person. The services received was lovely. All the other members of the Branch were wonderful and always ready to give assistance. I will surely recommend her and the team.
5/5
GoogleVery impressed with the staff, James, Zoe and Elli, all very professional and helpful, especially when we had a few teething problems initially, but all sorted, thankyou
5/5
GoogleElli was massively helpful. Submitted our application on Friday, got offered the house on Saturday, picked up the keys less than a month later having passed through all the check without any issues. 5*s well deserved :)
5/5
GoogleKarolina and Ellie were very nice and helpful! Thanks a lot!
Dear Dominik Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
The Trusted AgentExcellent landlord service
Excellent service received from the whole team in the rental department. Ceri on the initial valuation was honest, friendly and knowledgeable. Within a few hrs of the advert going live we had several viewings booked in and our house was then let on the first viewing. Was kept up to date with the references and progress throughout. Overall a great service.
5/5
GoogleKarolina was brilliant from start to finish.
Dear Charles Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe recently viewed a property with Zoe. She was very kind, professional and knowledgeable. Was very timely in giving us an answer and kept us in the loop with the process of completing documentation. Would highly recommend.
5/5
GoogleAaron came out for a Valuation of our property. What a genuinely lovely guy with an excellent professional manner. I can highly recommend.
5/5
GoogleReally impressed with the service. Elli has provided clear and concise advice, all communications have been focused on what I needed to know at each stage of the move and I believe we have now found the ideal home for us in our circumstances. Thanks so much for making a challenging time as straight-forward as possible.
Dear Justin Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMy letting experience with Moginie James Cyncoed Cardiff branch was excellent second to none, both Karolina and Cat were so helpful and provided an excellent service from the very beginning right through to contract acceptance. thank you.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAll the staff were professional with Moginie James. Cat was great with keeping us the status updated the process, and very responsive for my each question and request. . It is a great experience for us looing a house with Moginie James.
5/5
GoogleExcellent service and delivery both on the purchase side (Karen Hewett / Michelle Lloyd and on the lettings side (Ceri Jardine). I would have no hesitation in recommending MJ for any real estate needs. They have got customer service and, more importantly, delivery down to a fine art. Overall, a very impressive outfit.
5/5
GoogleWe've had a great experience renting a property with Moginie James, after moving back to the UK after 5.5.years in Australia. Special mention to Karolina and Cat who have been a pleasure to deal with. Would highly recommend the team.
5/5
GoogleWe decided to go with Moginie James letting team as we'd had such great service from their sales team during our previous house sale. We have been equally impressed with everyone in their Cyncoed office. The team are friendly, approachable, easy to get hold of and happy to answer any questions. They've helped us find tenants really quickly, so we're delighted with the service they've provided, once again.
Hi Tamsin, Thank you so much for your review - we are so overjoyed that you have had a great experience with both the sales and the lettings department within our Cyncoed office. The team are passionate about delivering exceptional customer service and achieving fantastic results for our clients. Thank you so much for placing your property in our safe hands and we look forward to a long and productive relationship moving forward. All the best, the Moginie James team.
5/5
GoogleCurrently in the process of purchasing my home with Moginie James. The service received from day one to now has been second to none. They are very attentive to customer needs and nothing is too much trouble for them. From viewings with Michelle, to receiving personal updates on new properties on the market to sales progression-the team has been amazing!! Highly recommend MJ. Thanks team 😊 Amina
Hi Amina, thank you so much for your wonderful review of our service and congratulations on now having exchanged! We're sure you'll be incredibly happy in your beautiful new home (those kitchen tiles will be on our inspiration board for years to come!) and remember, you know where to find us if we can assist with anything at all from here on out. Looking forward to seeing you on move-in day for key collection. All the best, The Moginie James Team.
5/5
FacebookMoginie James were brilliant in helping us buy our first home. There was no nonsense, the property was valued fairly and Michelle who looked after our case was brilliant, keeping us informed every step of the way. Buying a home is stressful, but the service we had as buyers instilled trust for us. Thanks!
5/5
GoogleFrom the first meeting with Andrew the customer service has been second to none. House went up for sale in the Tuesday and was sold by Friday. Karen and the team worked hard to get me the asking price and even got me more. Can't recommend these guys enough. Thank you 👍🏻
5/5
GoogleMy wife and I just rented a house via Moginie James. We would like to say special thanks to Catherine Deeley and Karolina of MJ's Cyncoed branch. They were very kind and helpful in all our transactions
4/5
FacebookA very well organised agency and had a smooth move. Dave Hale was every informative with the initial flat viewing.
Thank you for the great review Dean! I will be sure to pass on the feedback to Dave! #TeaMoginieJames.
5/5
GoogleMoginie James in Cyncoed made my renting experience extremely quick and easy. From initial viewing to following up with additional information and paperwork, Karolina and Cat made the process a breeze. Thanks for your help!
5/5
GoogleI have been dealing with Cat & Karolina, who have been extremely professional, efficient, and above all, genuinely nice and a pleasure to secure my new home with….Thank you both. ⭐️PositiveResponsiveness, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
17 reviews from sellers, rated 4.8 out of 5 on average. For example, Ping wrote: "We initially were talking to 2 other agents to discuss about selling our property. We popped in Moginie James Cyncoed office when we passed by. Unexpected we ..."
10 reviews from buyers, rated 5.0 out of 5 on average. For example, Tom wrote: "I recently purchased my first property through Moginie James, where Karen was working at the time. From Day one, she was extremely helpful and couldnt be ..."
22 reviews from landlords, rated 5.0 out of 5 on average. For example, Gianni wrote: "Having not rented a property in many many years, I was feeling completely out of my comfort zone about what to do now and what to expect. I met with Ceri ..."
12 reviews from tenants, rated 4.6 out of 5 on average. For example, Charlotte wrote: "Natalie was incredibly friendly, helpful and put my mind at rest when dealing my my query. She offered me positive advice and went out of her way to solve my ..."
Tell us what you need and we'll pass your enquiry to Moginie James Estate Agents and up to three other top-rated agents near Cyncoed.
