Trusted Agent profile · Cyncoed · Wales
Verified
★★★★★
415 reviews across 3 platforms
293 Cyncoed Road, Wales, CF23 6PA
Part of Moginie James Estate Agents, see every office.
Moginie James Estate Agents's office in Cyncoed, Wales, at 293 Cyncoed Road, is rated 4.6 out of 5 across 415 reviews on three platforms, including 310 Google reviews rated 4.7.
310
Reviews on Google
This office
37
Reviews on Facebook
Business-wide
68
Reviews on The Trusted Agent
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We initially were talking to 2 other agents to discuss about selling our property. We popped in Moginie James Cyncoed office when we passed by. Unexpected we ...Read all 17 from sellers
I recently purchased my first property through Moginie James, where Karen was working at the time. From Day one, she was extremely helpful and couldnt be ...Read all 10 from buyers
Having not rented a property in many many years, I was feeling completely out of my comfort zone about what to do now and what to expect. I met with Ceri ...Read all 22 from landlords
Natalie was incredibly friendly, helpful and put my mind at rest when dealing my my query. She offered me positive advice and went out of her way to solve my ...Read all 12 from tenants
Founded in 2001, we are Cardiff’s leading independent estate agency. With 5 offices across the city we are specialists in residential sales, lettings, property management and the investment markets. We’re proud to be independent, which gives us flexibility and means we react speedily to market conditions. We’re equally quick to adopt the latest marketing innovation, offering our clients maximum exposure via a suite of complementary promotional tools to showcase your property at it’s best. Our 53 strong team is our biggest asset, dedicated and enthusiastic staff who are committed to ‘going the extra mile’, and who each possess in-depth industry knowledge backed by professional qualifications. We’re members of ARLA, ALMA, NAEA, The Property Ombudsman and the Tenancy Deposit Scheme, a sure sign that you’re dealing with a reputable and respected agent. We’ve also recently been appointed as the South Wales agent for Fine & Country, the world renowned agents for luxury residential properties, and we’ve been hand picked to serve as Cardiff’s sole agent for the Relocation Agent Network, all of which means, whatever your property and whatever your situation, you’re in very safe hands with us.
Every review we hold for the Cyncoed office, from every platform, shown as written. First names only.
5/5
GoogleWe were looking for a new house and Karolina Wabia was our main point of contact with Moginie James. She has been exceptionally professional, polite and friendly since day 1 and she played a key role in securing our new home. She guided us through all steps of the process and was always there to answer any questions we had. We truly appreciate all her efforts and we are pleased with the home she helped us secure.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSuperstars! Cat and James are true professionals that make the whole process stress-free and efficient. Moginie James are always first on my list when it comes to recommending to others.PositiveResponsiveness, Professionalism
5/5
FacebookThank you so much to Gareth and the team at Moginie James. They have done a great job selling my Cardiff City centre apartment. The service was very professional and friendly. They constantly keep you up to date with any progress and feedback and would not hesitate to use them again.
5/5
The Trusted AgentKaren Hewitt has been very professional and helpful to me.
I found Karen to be very pleasant, patient and efficient in our dealings. I am very happy with the service I have received. Andrew too was extremely patient and did not rush me during my viewing. He went the extra mile checking things for me on Google maps for example.
5/5
GoogleFrom the moment I called for a viewing until I picked up the keys from Moginie James in Cyncoed, the service provided has been very efficient. Cat has been very helpful throughout the process! Highly recommend.PositiveResponsiveness, Professionalism
5/5
GoogleGreat team, very proactive and friendly. Nothing is too much trouble and I would highly recommend Moginie James.
5/5
GoogleCouldn’t have asked for a smoother process! My partner and I recently went for a property managed by Karolina, and she couldn’t have been more helpful. We live well outside the area and with hectic work schedules we found it difficult to make viewings so she offered alternatives to suit our needs which made it much less stressful than anticipated. We were very eager waiting for our offer to be accepted or declined by the landlord and she updated us every step of the way- no being left in the dark whatsoever! Would highly recommend speaking to Moginie James when searching for your next home.
5/5
The Trusted AgentHarriett Reynolds
Harriett has been exceptional throughout our search to find a house. She has taken us on 3 viewings and has been very polite, helpful, friendly and has answered any questions that we have asked.. We are very happy with the service that she has provided representing Moginie James
5/5
GoogleA vey helpful and professional Estate agency in Cardiff. They helped us find our home and worked through all the finer details until the completion date. I highly recommend Mogine James.
5/5
GoogleI just rented a house via Moginie James. I would like to convey my special thanks to Catherine Deeley and Karolina of MJ's Cyncoed branch. They are very efficient, helpful.
5/5
The Trusted AgentExcellent prompt proffesional friendly service
Moginie James in Cyncoed let my property within days to excellent tenants. They let to my previous tenants just as quickly and efficiently. No fuss, no drama. Everyone in the office especially Ceri, Cat, Harri and Dave deserve a thank you and mention. Would highly recommend!!
5/5
GoogleJust want to say a big thank you to Karen, Aaron, Gemma and the team for selling our home, from the first introduction through to the offer and sale you have been professional and offered a 1st class service. Many thanks !!
1/5
GoogleDreadfully unprofessional at property maintenance. I wouldn't let them manage a property of mine. Wouldn't touch them with a barge pole for anything now - and my daughter WAS thinking of marketing her house with them! They manage the property next to my daughter's house in Pontprennau. Complained weeks ago that the state of next door's fence (house currently empty) and they just fob my daughter off with "we have told our property maintenance department.. They clearly couldn't care less. No money in it?NegativeProfessionalism
5/5
GoogleMany thanks to the team especially to Catherine Deeley who has been very thorough, polite and professional in helping me to do the application and assisted me throughout the process of renting a wonderful flat in Cardiff North, and have always given prompt replies and answers through emails and telephone calls. I am really happy with the property and will definitely use MJ agents again and would recommend their service to my family and colleagues. BW, APositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleIf I ever want to sell or buy another house in Cardiff I would not hesitate to choose MJ again. Very professional staff and lovely team. The experience with Moginie James was very stress-free. They made the move to the new house easy and were with us at every step of the way. Thank you
Hisham, thank you so much! We were so pleased to work alongside you and to be able to get the purchase through within two short months. We sincerely look forward to working with you again in the future. Please don't hesitate to get in touch if we can be of any assistance in the meantime. Your sincerely, The Moginie James Team.
5/5
GoogleWe have been absolutely delighted with the whole staff at Moginie James Cyncoed Office. Always polite, always helpful and always going the extra mile. Their patience and enthusiasm has been a pleasure to experience. Thank you particularly to Andrew Trinnick.
5/5
GoogleElli Mae was amazing throughout the letting of my property.
5/5
GoogleRented a property through Moginie James. Both Catherine and Karolina were amazing and were prompt in answering any questions I had about the property!
5/5
GoogleThe staffs are so lovely and caring, they made it so easy for me
5/5
GoogleI have referred a friend of mine who is a land lord to Moginie James Estate who got a great services to advertise and get a tenant quickly and myself received a great referral return as promised. Definitely recommend.
Dear Yoganand, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
The Trusted AgentExcellent Service
Great service in finding a tenant for my property. Very transparent and prompt updates on the progress. I found this very helpful especially since I am abroad. Ceri has been a great help with prompt replies to emails / queries.
5/5
GoogleHad a very pleasant phone call with Ellie May this morning. Looking for some advice on whether to continue selling my property or to test the rental market. As this is all new to me, Ellie took the time to explain to me what the process would be and any costs involved whilst also being very polite and friendly. Very positive experience.
5/5
GoogleExcellent customer service and helpful employees! Couldn't have had a better moving experience than with Moginie James Cyncoed. Special thanks to Caroline Hughes, who was extremely accommodating and helpful with our choice of property. Thanks team!
5/5
The Trusted AgentVery helpful and a great team
We are in the process of purchasing a house through moginie james and we were very impressed with the helpful nature, timely contact and useful mortgage advice. Hats off great team, a special thanks to Karen and Rob. Defintely recommend!!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
17 reviews from sellers, rated 4.8 out of 5 on average. For example, Ping wrote: "We initially were talking to 2 other agents to discuss about selling our property. We popped in Moginie James Cyncoed office when we passed by. Unexpected we ..."
10 reviews from buyers, rated 5.0 out of 5 on average. For example, Tom wrote: "I recently purchased my first property through Moginie James, where Karen was working at the time. From Day one, she was extremely helpful and couldnt be ..."
22 reviews from landlords, rated 5.0 out of 5 on average. For example, Gianni wrote: "Having not rented a property in many many years, I was feeling completely out of my comfort zone about what to do now and what to expect. I met with Ceri ..."
12 reviews from tenants, rated 4.6 out of 5 on average. For example, Charlotte wrote: "Natalie was incredibly friendly, helpful and put my mind at rest when dealing my my query. She offered me positive advice and went out of her way to solve my ..."
Tell us what you need and we'll pass your enquiry to Moginie James Estate Agents and up to three other top-rated agents near Cyncoed.
