Belvoir Basingstoke reviews

★★★★★ 5/5

Google

Had several dealings with Nathanial from the Basingstoke office. He is truly charming, confident, knowledgeable and a pleasure to deal with. Nothing is too much trouble!!! A pleasure to deal with such an honest estate agent.

Christine · 13 March 2026

★★★★★ 5/5

Google

I was a tenant in a Belvoir (Basingstoke) property for three years. Throughout that time Belvoir have been professional, reasonable and courteous. The team are easy to get hold off, and have been excellent in keeping me up to date with any relevant issues affecting the property. There were a couple of times when the property had plumbing issues, and Belvoir were very quick to provide assistance. All necessary work was completed promptly, by capable contractors. Furthermore, on leaving the property Shahida (Belvoir property assessor) completed the checkout report, notified the landlord, and released my deposit within 24 hours. I would definitely recommend them if you were looking to rent a property in the Basingstoke area.

Deaglán · 2 March 2020

★★★★★ 5/5

Facebook

Jamie and the Belvoir Team were faultless from start to finish and made it possible for us to buy our home. From the initial consultation with Jamie, we knew we were in safe, knowledgeable and friendly hands. Belvoir worked with us to find our perfect property, and then clearly communicated with us the process and went over and above to help whenever possible. We would 100% recommend Basingstoke Belvoir Team.

Joshua · 21 March 2022

★★★★★ 5/5

Google

We have been with Belvoir since they first opened in Basingstoke. In fact I believe we were their first clients ! We have had extremely good service throughout that time, and even when we had the one and only bad let,Mike's wife Laura was able to sort it out quite quickly. The tenant had disappeared off to South America somewhere and couldn't be contacted, and so Laura managed to track down his mother, who spoke no English, and through her Spanish lessons liaise with her and sort the problem out rapidly ! We have four one bedroom houses; three in Basingstoke and one in Hook, and Belvoir always communicate with us about any problems before they go ahead and get the people in to sort them out. This gives us peace of mind as we are 'kept in the loop' at all times. We would highly recommend them to others, and have done. We wish them all the best for the future and look forward to being with them for many years to come.

A · 6 December 2019

★★★★★ 5/5

Google

Reliable, responsive and trustworthy, we were very pleased with the service provided to us

Jane · 15 August 2026

★★★★★ 5/5

Google

I was a tenant in a Belvoir (Basingstoke) property for three years. Throughout that time Belvoir have been professional, reasonable and courteous. The team are easy to get hold off, and have been excellent in keeping me up to date with any relevant issues affecting the property. There were a couple of times when the property had plumbing issues, and Belvoir were very quick to provide assistance. All necessary work was completed promptly, by capable contractors. Furthermore, on leaving the property Shahida (Belvoir property assessor) completed the checkout report, notified the landlord, and released my deposit within 24 hours. I would definitely recommend them if you were looking to rent a property in the Basingstoke area.

A · 6 November 2019

★★★★★ 5/5

Facebook

Belvoir (Basingstoke) were our agents for both the sale of our own property and the purchase of another one. For starters Jamie in the sales team came round and explained what Belvoir offered and their prices. He was not pushy, very helpful with the process of how things happen (first time selling) also very knowledgeable with a HTB scheme we used. Couldn’t thank him enough, especially after having a bad experience with a previous estate agent. Emily was fantastic at showing us round other properties, very professional, helpful and cheerful. Knowing how she was with other properties let us see how good Belvoir would be with presenting our house to potential buyers. After accepting an offer on our house and having an offer accepted on our onward purchase, Natalie from Belvoir kept in touch with all the solicitors and all other parties involved and constantly updated us on the progress of the sale and advised us of our actions. Her great experience enabled her to preempt any hiccups and potential delays as quickly as possible to minimize disruption to the process, some things clearly out of her control. We would highly recommend Belvoir to anyone thinking of moving and have already recommended two people who are now on the market with Belvoir.

Brad · 5 November 2019

★★★★★ 5/5

View Agents

Very good experience!

Belvoir (Basingstoke) were our agents for both the sale of our own property and the purchase of another one. For starters Jamie in the sales team came round and explained what Belvoir offered and their prices. He was not pushy, very helpful with the process of how things happen (first time selling) also very knowledgeable with a HTB scheme we used. Couldn’t thank him enough, especially after having a bad experience with a previous estate agent. Emily was fantastic at showing us round other properties, very professional, helpful and cheerful. Knowing how she was with other properties let us see how good Belvoir would be with presenting our house to potential buyers. After accepting an offer on our house and having an offer accepted on our onward purchase, Natalie from Belvoir kept in touch with all the solicitors and all other parties involved and constantly updated us on the progress of the sale and advised us of our actions. Her great experience enabled her to preempt any hiccups and potential delays as quickly as possible to minimize disruption to the process, some things clearly out of her control. We would highly recommend Belvoir to anyone thinking of moving and have already recommended two people who are now on the market with Belvoir.

Brad · 1 November 2019

★★★★★ 5/5

View Agents

Professional Performance

Based on my previous experience I always had the management through the same developer but when I expanded into Basingstoke market the developer didn’t offer a management option so I shopped around for a management company for the first time and chose a couple potentials. From the beginning Belvoir were very responsive and offered competitive rates. Carole specifically worked with me and was a tremendous help in the handover process. She communicated everything clearly and thoroughly. Very responsive with emails. After teaming up with Belvior they spared no time and found a tenant within 2 weeks we singed and the new flat was leased. So far its been a very positive experience and I would highly recommend Belvior.

Mohammed · 23 October 2019

★★★★★ 5/5

View Agents

A cut above the rest

Mike Jones, Andrew Lowery and their team are excellent - be it Kirsty in Maintenance, Kate in Admin, Jo and Shahida in inspections / check outs and Tracey in lettings negotiations. They are certainly a cut above the rest and not the normal letting agents that can be grouped in the same pool as used car salesmen, lawyers and politicians. They are always prompt to respond, do not rip you off and Mike/Andrew gives sound and fair advice and certainly goes the extra mile. I trust them explicitly which is of paramount importance for me as I am not living near by where I can "pop round" to sort out problems myself. Mike and Andrew keep me abreast of legislation - which has become a pain of late (not them, the legislative changes!). As a consequence, I have been dealing with Belvoir Lettings (formerly known as Redwoods Lettings) since 1993, first looking after our original home which we subsequently let when we moved from the area, then sold (again through Redwoods/Belvoir) and in 2014/15 bought a number of additional properties in the area which Mike vetted for us and turned around onto the lettings market with minimum voids. I cannot recommend them highly enough!

Robert · 14 October 2019

★★★★★ 5/5

Google

I have received the most dedicated service! I was inexperienced and worried of all the process of property renting procedures, Carole and Kate made it so very easy and smooth. Even with maintainence, Kirsty was very quick in responding and resolving the issues. Excellent communication!! I very much recommend Belvoir in Basingstoke. Thank you

Sandeep · 16 September 2023

★★★★★ 5/5

allAgents

House Sales

Mike Jones of Belvoir approached us as he was aware we had been trying to sell our property for some time with various different agents. We instructed Mike and trusted that he would act efficiently and professionally on our behalf, he went over and beyond our expectations. Mike had an excellent team including stylists and photographers to capture our home beautifully, including evening shots producing a wonderful brochure showcasing our home. All of Mikes efforts resulted in many viewings, and inevitably a quick and effortless sale. Mike went the extra mile to achieve what many other agents failed to do. We couldn’t recommend Mike and his teams professionalism and efforts highly enough.

Sophia · 25 September 2019

★★★★★ 5/5

Facebook

Mike Jones of Belvoir approached us as he was aware we had been trying to sell our property for some time with various different agents.We instructed Mike and trusted that he would act efficiently and professionally on our behalf, he went over and beyond our expectations. Mike had an excellent team including stylists and photographers to capture our home beautifully, including evening shots producing a wonderful brochure showcasing our home.All of Mikes efforts resulted in many viewings, and inevitably a quick and effortless sale.Mike went the extra mile to achieve what many other agents failed to do. We couldn’t recommend Mike and his teams professionalism and efforts highly enough.

Sophia · 24 September 2019

★★★★★ 5/5

Google

What a superb service! Frankie has been a dream to work along side, her communication was absolutely flawless from the start of our search, right to moving into our new home. Frankie, Kate & Vanya provide a stellar service and a personal touch that cannot be beaten. What a fantastic agency.

Freddie · 23 November 2023

★★★★★ 5/5

Google

We are first time landlords and, from the moment we first spoke to Belvoir, we had a very positive feeling that they were the right people to let our flat. Mike had excellent local knowledge and made us feel that the service Belvoir could offer would be a cut above the rest. We haven't been disappointed. In all our dealings with them, the team - Mike, Carole, Laura and Kate - have been professional, knowledgable and extremely helpful. Everything has been explained with accuracy and friendliness - much appreciated given that we are new to this. We have found Belvoir to be incredibly efficient throughout the whole process - accessing the flat, marketing it, finding a tenant and keeping us up to date. We wouldn't hesitate to recommend Mike and his team. Thank you Belvoir!

Vicky · 22 August 2019

★★★★★ 5/5

Google

Unfortunately for us we hit the market at the wrong time, just before the snap election was called and as a result people were being ultra cautious. Despite the fact that it took longer than expected to sell, Matthew and his team did not give up and found us a great buyer in the end who offered very close to asking price. Not only that but we felt that they did a good job at steering the sale through the whole process, from the acceptance of the offer through to exchange of contracts and we were really grateful for that as there were a few scary bumps along the way for us. Thanks to Matthew, Jamie and Keith for their hard work.

James · 28 July 2019

★★★★★ 5/5

Google

From start to finish, Matt and the team have provided a 1st class service. Polite, approachable and friendly, I wouldn't hesitate selling your home with Belvior. Matt was excellent, he really understands the market, took great pictures of the house and he got things done when he says he's going to do them. He sent regular weekly updates, chased various parties and always kept us informed. Backed by an equally knowledgeable, friendly team, i'll be using them again and telling friends and family to use them too. Great job Belvior!!!

Nick · 28 July 2019

★★★★★ 5/5

Google

I had been a land lady for last 9 years and I had Belvior do all the management side of things for me. Which the lettings department was just amazing. Always kept in contact with me with anything and always kept me upto date. I have now sold my house and again the sale department was amazing too. At the start I dealt with Jamie and then moved onto Natalie and from start to finish they have all been so good and made it so easy for me. Even when we had a few hic cups Natalie was there to help sort it all out and chase everyone up for me. I would highly recommend Belovior to anyone, to either rent with or to buy. The staff are always there to help and advise no matter what. Thank you all so much for the last 9 years

Carrie · 28 July 2019

★★★★★ 5/5

Google

The first time i moved house 3 years ago i used a well known online estate agent because of their low fees, once the house was sold they we not interested and i was left to deal with pretty much everything turning it into one of the most stressful things i have ever had to do. This time around i decided to pay that little bit more in hope that i would get a slightly better service but didn't actually expect the amazing service i did get from Belvoir. The Sales team were honest from the start and worked quickly to get my house on the market, what ever they said to the first viewers obviously worked as it sold within 24 hrs. What i think really sets Belvoir above the others is the care and attention they give to each and every customer from the time you sell your house to the day you move, Tasked with this job is a lady called Natalie who is a massive credit to Belvoir and without her constant contact with myself, my solicitiors, my buyers, their solicitors plus all other parties that were involved i do not believe we would have completed as quickly as we did with pretty much no hiccups, she took 90% of the stress out of the move as you were never left wondering what was going on and if there was anything she could do to chase she was straight on it. For Natalie alone i would recommend Belvoir to anyone who would listen. Thanks Belvoir and special thanks Natalie ;-)

James · 28 July 2019

★★★★★ 5/5

Facebook

My experience with Belvoir has been extremely positive. Since first making contact with Carole, she has been nothing but short of helpful and an extremely useful source of local knowledge. As a first time landlord, her advice and help has been crucial and most welcome. Carole communicated regularly and replied with competence and nothing was ever too much trouble, even on an unexpected visit to the office, dropped everything to sit down with me. I have found working with Belvoir a great company to work with, and Carole is a real asset. Thank you for all of your hard work so far. I would definitely recommend using Belvoir.

Bik · 21 July 2019

★★★★★ 5/5

allAgents

I would definitely recommend

My experience with Belvoir has been extremely positive. Since first making contact with Carole, she has been nothing but short of helpful and an extremely useful source of local knowledge. As a first time landlord, her advice and help has been crucial and most welcome. Carole communicated regularly and replied with competence and nothing was ever too much trouble, even on an unexpected visit to the office, dropped everything to sit down with me. I have found working with Belvoir a great company to work with, and Carole is a real asset. Thank you for all of your hard work so far. I would definitely recommend using Belvoir.

Bik · 21 July 2019

★★★★★ 5/5

Google

Outstanding customer service from start to finish. The whole sales process from initial meeting (thanks Matthew) to exchange of contracts has taken under 3 months and gone without a hitch. Natalie, our move manager was outstanding, always cheerful with an excellent ‘can-do’ attitude. She kept us informed throughout the whole process liaising with buyers down the chain, solicitors and estate agents so we knew where everyone was, at every stage of the process. Thank you for all your excellent advice and hard work. I would have no hesitation in recommending the Basingstoke Team at Belvoir.

Jan · 14 July 2019

★★★★★ 5/5

Google

I have had very good service from the team at Belvoir over many years. I would like to give particular thanks to Natalie Painter the Move Manager. Throughout the sale of my flat Natalie has kept me informed at all times about the sale, contacting me at least once a week. She has been in touch with the buyers and their solicitor and with my solicitor. I really appreciated her help in arranging for the contents of the flat to be removed and for contacting the concierge to ensure that this went smoothly. Natalie has been extremely efficient, professional and friendly and my family and I are very grateful to her.and the team at Belvoir

Liz · 14 July 2019

★★★★★ 5/5

Google

I bought my first home through Belvoir and they were absolutely amazing from start to finish! Natalie was so helpful and kept me updated regularly throughout the whole process. I really am so pleased that the flat I have bought was sold by Belvoir as they made me feel so valued and treated me as an individual. They were not at all pushy and I already know that when I come to sell my flat, I will be using Belvoir. Also a special thanks to Keith who helped me measure up! Thanks again to Belvoir for making my first home purchase a truly special experience.

Chloe · 14 July 2019