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Belvoir Basingstoke reviews

★★★★★ Excellent

1,035 reviews across 4 platforms

10 New Street, Basingstoke RG21 7DE

Part of Belvoir, see every office.

Belvoir's Basingstoke office at 10 New Street is rated 4.8 out of 5 across 1,035 reviews on four platforms, including 601 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026. Checked 9 October 2026.

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4.8 / 5

601

Reviews on Google

This office

Facebook logo

4.9 / 5

169

Reviews on Facebook

This office

View Agents logo

4.9 / 5

217

Reviews on View Agents

This office

AllAgents logo

48

Reviews on AllAgents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Belvoir Basingstoke

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Awards

Trusted Agent 2026 results for Belvoir. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.

5/5

Google

I’m very happy with the service from Belvoir. The whole process has been very smooth, and everyone I’ve dealt with has been friendly and professional. A special thank you to Frank for today’s inspection visit. He was very polite, efficient and friendly, and the visit was quick and hassle-free. I would definitely recommend Belvoir and I’m very happy with their service. Thank you! 😊

Ewelina · 18 August 2026

Agent replied · 20 November 2025

Thank you, Ewelina! We're thrilled to hear that you had a quick and efficient experience with our team, especially with Frankie. Your recommendation means a lot to us. If you need anything in the future, don't hesitate to reach out!

5/5

Google

I wanted to 'Thank' the estate agent from Tavistock Belvoir as he sent my details to your Basingstoke office,as I had a property to be valued. I'm so glad he did (really sorry I didn't get his name) We choose to sell our house with Belvoir because we really liked Kieran Chambers out of all the other estate agents, Kieran was excellent very clear, friendly and listened patiently to us. We felt in good hands,he is an asset to Belvoir.

Rowena · 9 April 2026

Agent replied · 13 April 2026

Thank you, Rowena, for your wonderful feedback! We're thrilled to hear that Kieran provided you with excellent service and made you feel at ease during the process of selling your home. It's great to know that the recommendation from our Tavistock office led you to us. We appreciate your trust in Belvoir Basingstoke and look forward to supporting you every step of the way!

5/5

Google

I would like to express how professional Frank was when he came to inspect our home. He was very friendly and approachable and helped with any questions i had. I have been renting from Belvoir for a number of years and would recommend them, if we have a problem they always respond very quickly. Thank you very much Frank .

Me · 15 August 2026

Agent replied · 22 August 2026

Thank you for your wonderful feedback! We're thrilled to hear that Frank provided such a professional and friendly service during your home inspection. It's great to know that you've had a positive experience with Belvoir over the years, and we appreciate your recommendation. If you need anything in the future, we're here to help!

5/5

Google

I had the pleasure of having Jo Jones as my Head of Lettings while I was a tenant, and I honestly cannot recommend her highly enough. Jo carried out all inspections with great professionalism and efficiency, always ensuring everything was handled properly and respectfully. Whenever any emerging issues arose in the flat, she responded promptly and ensured they were addressed quickly and smoothly. Her competence and dedication to her role were always evident. What truly sets Jo apart, however, is her character. She is not only highly professional but also incredibly kind, approachable, and genuinely caring. She always made me feel comfortable and heard, which makes such a difference when you are a tenant. There was never a moment when I felt like “just another case”, she treated me with warmth and respect. It is rare to find someone who combines professionalism with such humanity. Even as I move into my new home, I genuinely feel I would happily meet her for a cup of coffee, that is how positive the experience has been. Thank you, Jo, for everything. You made what can often be a stressful experience feel supportive and smooth. Warm Regards, Dr. Maria Fragkaki

Μαρία · 13 March 2026

Agent replied · 13 April 2026

Dear Dr. Maria Fragkaki, thank you for your wonderful feedback regarding Jo Jones at Belvoir Basingstoke. We're thrilled to hear about your positive experience and how Jo's professionalism and kindness made a difference during your tenancy. Our team strives to provide exceptional service, and it's heartening to know that Jo exemplified this. We wish you all the best in your new home and hope to assist you in the future!

5/5

Google

Everything from start to finish with the Belvoir Team in Basingstoke was above and beyond our expectations. The transition from the sale of our house to the purchase of our new house, was handled seamlessly by Emily, Jamie and Natalie. Regular updates via phone calls and email ensured we never had to call for information. This is the most honest and straight forward team we have had the pleasure of dealing with. Thank you for making our whole experience (which is usually rather stressful) a very pleasant and memorable one! And the box of treats and necessities on the day of completion is very thoughtful and came in very handy ;-)

Jason · 13 February 2026

Agent replied · 13 April 2026

Thank you, Jason, for your wonderful review! We're thrilled to hear that the Belvoir Basingstoke team, including Emily, Jamie, and Natalie, exceeded your expectations during your transition from selling to buying a home. We strive to provide seamless communication and thoughtful gestures, like our treat box, to make the process as pleasant as possible. Your kind words inspire us to continue delivering exceptional service. If you need anything in the future, please don't hesitate to reach out!

5/5

Google

Had an interim visit from Frank Owen to check how things where & condition of the property I am renting. Nice guy, very amiable & open to discussing any issues. Took time for some small talk during the visit which is always nice. Thanks Frank & a pleasure to know you.

Nick · 8 August 2026

Agent replied · 22 August 2026

Thank you for your wonderful feedback, Nick! We're delighted to hear that Frank made a positive impression during his visit. It's great to know he took the time to chat and address your concerns. At Belvoir Basingstoke, we strive to provide excellent service, and it's rewarding to see that reflected in your experience. We appreciate your kind words and look forward to continuing to support you in your rental journey!

5/5

Google

5 stars for the Belvoir lettings team! My son and I moved back to Basingstoke five years ago to be closer to family after my fiancée passed away, and we were fortunate to rent a 2-bed property through Belvoir. During our tenancy, both the landlord and the lettings team were amazing. On the rare occasions when faults occurred, their maintenance app made it incredibly easy to report and resolve any issues. What truly sets Belvoir above other letting agencies in our experience is what happened earlier this year... We were told the landlord intended to sell the property, crushing news at the time, but every cloud has a silver lining. We were in the fortunate position to explore purchasing the property ourselves (a terrifying prospect for someone who grew up in social housing). Fast forward to 1st December 2025, and my son and I are now the proud owners of the property. Thanks in no small part to Kate and Jo from the lettings team. They went above and beyond to support us throughout the purchase, despite there being no benefit to Belvoir. They happily answered all my questions about home ownership and even shared their own experiences. I cannot thank the team enough for their kindness, professionalism, and genuine care. Highly recommended!

Aaron · 16 December 2025

Agent replied · 11 December 2025

Dear Aaron, Thank you for your wonderful review! We are thrilled to hear about your positive experience with Belvoir and our lettings team. It’s heartwarming to know that Kate and Jo provided you with the support and guidance during your journey to home ownership. We appreciate your kind words and are delighted that you and your son are now proud homeowners. If you need anything in the future, please don't hesitate to reach out. Congratulations once again! Best regards, The Belvoir Team

5/5

Google

We had a great experience with this agency while looking for a rental home. A special thank-you goes to Frankie, who truly went above and beyond: despite our very short notice (as we were coming from far away), she managed to arrange several viewings in record time, allowing us to explore multiple options in a single day. Even after choosing the house, her support was outstanding. She guided us through every step, always providing quick, clear, and thorough responses. Highly recommended agency, especially thanks to Frankie’s professionalism and dedication!

Mirko · 16 December 2025

Agent replied · 11 December 2025

Thank you, Mirko! We're thrilled to hear about your positive experience with Frankie and our team. Your kind words about her dedication and support mean a lot to us. We're glad we could assist you in finding your rental home. If you need anything in the future, don’t hesitate to reach out!

5/5

Google

My family enjoyed excellent services from Belvoir Basingstoke throughout our tenancy period. Viewing and moving in was excellent. Repairs and Maintainance were prompt and effective. Inspections feedback were well communicated. We enjoyed the property and also looked after the property as if it was ours. Moving out was well managed. I will recommend Belvoir managed properties for lettings and even sales. They have excellent team.

Olu · 9 April 2026

Agent replied · 13 April 2026

Thank you so much for your wonderful feedback, Olu! We're thrilled to hear that you and your family had such a positive experience with Belvoir Basingstoke throughout your tenancy. It's great to know that our team provided excellent service during your move-in, maintenance, and move-out processes. We truly appreciate your recommendation and hope to assist you again in the future!

5/5

Google

I recently used Belvoir to market my property in Basingstoke, and they did an amazing job from start to finish. The whole team was incredibly responsive, proactive, and professional. They prepared everything quickly and had the property on the market in no time. A special mention to Anne-Marie, who was honest, friendly, and very understanding throughout. She made the whole experience smooth and stress-free. This experience has confirmed for me that Belvoir is a reliable and trustworthy estate agent in Basingstoke. I wouldn’t hesitate to return to them for any future sales or rental management. Highly recommended!

Hari · 21 November 2025

Agent replied · 21 November 2025

Thank you, Hari! We're thrilled to hear about your positive experience with Belvoir Basingstoke. It's fantastic to know that our team, especially Anne-Marie, made the process smooth and stress-free for you. We appreciate your recommendation and look forward to assisting you with any future property needs!

5/5

Google

I recently used Belvoir to market my property and they did a fantastic job. Keiran made the whole experience easy and stress free from start to finish. He did a fantastic job with the photos, marketing and keeping me informed on sale progress. I would have no hesitation recommending Keiran and Belvoir and would definitely use them again I the future.

Laura · 6 April 2026

Agent replied · 13 April 2026

Thank you so much for your wonderful feedback, Laura! We're thrilled to hear that Keiran provided you with a seamless and stress-free experience while marketing your property. It's great to know that you were pleased with the photos and marketing efforts. Your recommendation means a lot to us at Belvoir Basingstoke, and we look forward to assisting you again in the future!

5/5

Google

We had a truly wonderful experience working with Annemarie from Belvoir Estate Agents. From the very beginning, she proved to be incredibly dependable, flexible, and easy-going, a unique combination, which made the whole process smoother and less stressful. Annemmarie was relatable and approachable, and we could feel she genuinely cared about helping us find the right home rather than just closing a deal. She also proposed so many useful and creative ideas to help us improve our new home, which we really appreciated. Communication was excellent throughout. Annemarie always responded promptly to our calls, texts and emails, kept us updated at every stage, and went above and beyond to chase the seller and keep things moving, even after the sale had completed. When we had trouble reaching the seller post-sale, she didn’t give up and continued to follow up and keep us informed, which meant a lot to us. A special thank you also for the beautiful gift we received upon completion. Annemarie went out of her way to include a personal touch to this gift, which was a thoughtful gesture that we truly appreciated. We’re also grateful for Annemarie's flexibility when I mistakenly thought the keys were being delivered to the property instead of picking them up from the office. She came over without hesitation, in the rain, and handled it all with a smile. We couldn’t recommend Annemarie more highly. She was professional, genuine, and truly dedicated from start to finish. Thank you again for everything.

Zapper · 10 October 2025

Agent replied · 12 October 2025

Thank you so much for your kind words! We're thrilled to hear about your wonderful experience with Annemarie. She truly goes above and beyond for her clients, and it's fantastic to know that her dedication and personal touch made a difference for you. We appreciate your recommendation and wish you all the best in your new home!

5/5

Google

I've had the pleasure of working with Belvoir Basingstoke, and I have to say the experience has been absolutely amazing. Dominique has been consistently helpful, always willing to go the extra mile to assist with any queries or concerns. Her support has been truly appreciated. And Rachel, always so friendly and welcoming. Her cheerful voice and positive attitude make every interaction a pleasure. Both of them have been spectacular, and I couldn’t ask for better service. Highly recommend Belvoir Basingstoke for their professionalism, warmth, and excellent customer care!

Veruska · 29 July 2025

Agent replied · 1 August 2025

Thank you so much for your kind words, Veruska! We're thrilled to hear that you had an amazing experience with Dominique and Rachel. Their dedication and positive attitude truly make a difference. We appreciate your recommendation and look forward to assisting you again in the future!

5/5

Google

We had a fantastic experience using Belvoir to sell our house and would happily recommend them to anyone looking for an estate agent. From start to finish, the team were professional, helpful and supportive, keeping us informed throughout what can be a very stressful process. They made everything feel much easier and were always on hand when we needed them. A special shout-out to Nathaniel and Anne-Marie, who were absolutely brilliant. Their communication, professionalism and friendly approach made such a difference, and we really appreciated all their hard work in helping us achieve a successful sale. Thank you to the whole Belvoir team, we couldn't have asked for a better service!

Anne · 19 August 2026

Agent replied · 22 August 2026

Thank you so much for your wonderful feedback, Anne! We're thrilled to hear that you had a fantastic experience with our team. Nathaniel and Anne-Marie will be delighted to know their efforts made such a positive impact on your sale. We appreciate your recommendation and look forward to assisting you or anyone you refer in the future!

5/5

Google

Emily was absolutely brilliant during our first viewing, she was so helpful and knowledgeable which lead us to put our own property on the market with Belvoir. Emily and Anne-Marie have been communicative and supportive throughout the process, as have the wider team including Nathaniel and Kieran. I would happily recommend Belvoir to anyone looking to sell.

Lucy · 13 February 2026

Agent replied · 13 April 2026

Thank you, Lucy, for your wonderful feedback! We are thrilled to hear that Emily, Anne-Marie, Nathaniel, and Kieran provided you with such excellent service during your property selling journey. Your recommendation means a lot to us at Belvoir Basingstoke. If you need any further assistance, please don't hesitate to reach out!

5/5

Google

Currently in the process of purchasing through Belvoir Basingstoke and the service we have received has been nothing short of outstanding from start to finish. A special mention to Anne-Marie & Nathaniel who have gone above and beyond at various points during our transaction. Very friendly, professional and personal understanding of their clients both their vendors and purchasers. Thank you both for making a stressful process easier. Mr & Mrs Collins.

Bradley · 2 October 2025

Agent replied · 12 October 2025

Thank you so much for your kind words, Mr & Mrs Collins! We're thrilled to hear that Anne-Marie and Nathaniel provided you with outstanding service during your purchase. Making the process easier for our clients is our top priority. We appreciate your trust in Belvoir Basingstoke and look forward to supporting you throughout the rest of your transaction!

5/5

Google

Frankie made the whole renting process straightforward from start to finish. She was friendly, efficient, and always quick to respond to my questions. I really appreciated her professionalism and would happily recommend Belvoir Basingstoke.

Aung · 22 July 2026

Agent replied · 22 August 2026

Thank you so much for your kind words, Aung Heinne! We're thrilled to hear that Frankie made your renting process so smooth and enjoyable. Your recommendation means a lot to us at Belvoir Basingstoke. If you need any assistance in the future, don't hesitate to reach out!

5/5

Google

I’m very glad to have Belvoir Basingstoke as my letting agency. Recently, I needed to renovate my property before renting it out again, and Dominique did a wonderful job. She managed everything with great taste and attention to detail, always keeping in touch with me and coordinating all the contractors seamlessly. The whole team at Belvoir Basingstoke is professional, friendly, and a real pleasure to work with. I highly recommend them.

A · 9 September 2025

Agent replied · 13 September 2025

Thank you, A. Minaya, for your fantastic review! We're delighted to hear that Dominique and the team could assist you with your property renovation. Your recommendation means a lot to us, and we're here to provide continued support in your letting journey!

5/5

Google

I’ve purchased my last property through Belvoir. Nathaniel and Anne-Marie were my main contact details. Both of them were really helpful and proactive whenever I had questions or worries. And I had loads. Both of them were really professional. I do highly recommend them. Thank you :)

Gabriella · 30 March 2026

Agent replied · 13 April 2026

Thank you so much for your wonderful review, Gabriella! We're thrilled to hear that Nathaniel and Anne-Marie provided you with the professional and proactive support you needed during your property purchase. Your recommendation means a lot to us at Belvoir Basingstoke. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We look forward to serving you again! 😊

5/5

Google

Kieran from Belvoir in Basingstoke has been exceptionally kind and attentive to my mother’s needs as she downsizes to sheltered accommodation. She has said right from the beginning that she likes him and I think that’s made a big difference taking on a move late in life. She felt very comforted to know that Kieran would accompany all viewings.

Paul · 16 November 2025

Agent replied · 17 November 2025

Thank you so much, Paul! We're thrilled to hear about your mother's positive experience with Kieran. Our team is dedicated to providing compassionate support, especially during significant life transitions. It's wonderful to know that his attentiveness made a difference for her. If there's anything else we can assist with, please don't hesitate to reach out!

5/5

Google

We have recently completed the process of purchasing our first home through Belvoir. We had a thoroughly pleasurable experience while dealing with Anne-Marie. She was always polite, courteous and available for any requests/questions we had. She made the whole experience stress free and was willing to alter her schedule to accommodate ourselves. She provided a 5-star service to us and I am sure anyone who has or will require her services will echo the same sentiments. Overall, we would like to thank Anne-Marie for everything she has done for us, Thank you.

Sian · 30 March 2025

Agent replied · 1 April 2025

Thank you so much, Sian! We're thrilled to hear about your positive experience with Anne-Marie. Your kind words and appreciation mean a lot to us. Congratulations on your new home, and we wish you all the best in this exciting new chapter!

5/5

Google

We’re currently SSTC with Belvoir and we are really impressed with our sales agent, Emily’s, determination to sell our home! She sold it within two weeks of being in the market - which in turn has meant we aren’t going to lose the home we want to buy.

Chrissie · 13 February 2026

Agent replied · 13 April 2026

Thank you, Chrissie, for your wonderful feedback! We're delighted to hear that Emily's determination made such a positive impact on your home sale. Selling your home in just two weeks is a fantastic achievement, and we're glad it helps you secure the home you want. At Belvoir Basingstoke, we strive to provide exceptional service, and it's rewarding to know that we met your expectations. If you need anything else, don't hesitate to reach out!

5/5

Google

Peter, Anne-Marie, Emily, and the whole team at Belvoir Basingstoke were great throughout what became a relatively long and at times stressful process. From Peter's first visit, where he explained everything involved in the process very clearly, to Anne-Marie and Emily's help and support throughout the sale, there was always clear communication, and everyone, especially Anne-Marie and Emily, went above and beyond to help! I would recommend Belvoir Basingstoke to anyone and would definitely use them in the future! Thank you again to the whole team!

James · 23 March 2025

Agent replied · 25 March 2025

Thank you so much, James, for your glowing review! We're delighted to hear about your positive experience despite the challenges. Rest assured, the entire team at Belvoir Basingstoke is committed to going the extra mile for all our clients. We look forward to assisting you again in the future!

5/5

Google

I’ve had such a lovely experience with the agency throughout my tenancy. Frankie has been especially wonderful to deal with, always friendly, professional, and quick to help whenever needed. I’ve also spoken with a few other team members, and everyone has been equally kind and efficient. It’s been a real pleasure dealing with such a great team.

Dina · 24 October 2025

Agent replied · 24 October 2025

Thank you so much, Dina! We're thrilled to hear about your positive experience with Frankie and the team. We always strive to provide friendly and professional service, and it's wonderful to know that we met your expectations. We appreciate your kind words and look forward to assisting you in the future!

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Questions about Belvoir Basingstoke

How many reviews does Belvoir Basingstoke have?

Belvoir's Basingstoke office has 1,035 reviews across four platforms: 601 on Google, 169 on Facebook, 217 on View Agents, 48 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Belvoir Basingstoke's rating?

Belvoir Basingstoke is rated 4.8 out of 5 across all 1,035 reviews, and 4.8 out of 5 on Google from 601 reviews, checked 9 October 2026.

What do sellers say about Belvoir Basingstoke?

48 reviews from sellers, rated 4.9 out of 5 on average. For example, Iain wrote: "We used Belvoir as our letting agent for years and they were always excellent and quick to respond in dealing with queries and issues. When the time came to ..."

What do buyers say about Belvoir Basingstoke?

18 reviews from buyers, rated 5.0 out of 5 on average. For example, Garry wrote: "We bought our house through Sarah-Jane from Belvoir and then moved to Nathalie once the offer had been accepted. As we were buying whilst living abroad we ..."

What do landlords say about Belvoir Basingstoke?

46 reviews from landlords, rated 5.0 out of 5 on average. For example, Denise wrote: "You won't find a lovelier, friendlier lettings team anywhere in my opinion. As a landlord trust that my properties will be managed well on my behalf is key to ..."

What do tenants say about Belvoir Basingstoke?

43 reviews from tenants, rated 4.8 out of 5 on average. For example, Nsima wrote: "I rented a property through Belvoir in Basingstoke and I must say that my family and I were treated really well during our tenancy. Whenever we need support or ..."

Has Belvoir won any awards?

Yes. In The Trusted Agent 2026 awards: Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold; Belvoir, Devizes won Gold.

Where is Belvoir's Basingstoke office?

Belvoir Basingstoke, 10 New Street, Basingstoke RG21 7DE.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.