Belvoir Basingstoke reviews

★★★★★ 5/5

Google

I am a tenant with Belvoir Basingstoke and it has been always a pleasure dealing with the agency. Our boiler stopped working yesterday evening and today morning I informed Belvoir's maintenance team. Karen from the team was very proactive in helping to resolve the issue, she updated us with the status while coordinating with owner and got the maintenance team to fix the boiler within couple of hours. Thanks to her for saving us from 🥶🥶

Sudeep · 1 April 2024

★★★★★ 5/5

Google

Ive always had a fairly negative opinion on estate agents. However, my wife and I came across Belvoir by chance when stumbling across a house they were marketing, at this point our our house wasnt even on the market. After viewing the house and speaking to Peter, I asked if he would also market our property, in less than 2 weeks of our first discussion our house was valued, marketed and sold at the price we set out to achieve. Peter worked hard on our behalf to negotiate our purchase, communicate with our buyer and vendor and offer advice at every point of the conveyancing process. We completed today and have moved in to our new property. We couldn't be happier and would recommend Belvoir to anyone. Thank you Peter and Belvoir!

Louie · 2 January 2024

★★★★★ 5/5

Google

Kieran Chambers is currently selling our house he has been very professional and helpful.

Graham · 9 April 2026

★★★★★ 5/5

Google

I have just finished the whole lengthy process of buying a property and I’m glad that it was through Belvoir Basingstoke. They were really helpful and supportive throughout the process, very prompt in replying to my questions. Particularly Anne-Marie and Peter Sterling. I would definitely recommend them if you’re looking to buy/sell a property.

Umesh · 4 March 2025

★★★★★ 5/5

Google

As a seller having recent experience of other agents in Basingstoke, Belvoir stand out with their excellent communication between all parties seller, buyer and respective solicitors. It keeps a sale on track, ensures everyone feels included, even if the sale becomes somewhat lengthy and complicated. I would have no hesitation in recommending them to prospective clients whether buyer or seller, the whole sales team are excellent. Thank you Alistair, Emily, Eleyne, Peter and Katy.

Steve · 1 April 2024

★★★★★ 5/5

Google

I had the best experience with Belvoir Basingstoke as an agent. Everything was so easy whilst I had Belvoir by my side. Rachel Thorpe on the maintenance team was always ready to help and get the job done and Jo Jones - Head of Property Maintenance & Compliance was very supportive during my checkout process. I hope in the future I can work with Belvoir again. They are great and actually listen the tenants.

Gabi · 25 March 2024

★★★★★ 5/5

Google

We've had such a lovely experience with the agency throughout our tenancy. The team was always friendly, professional, and quick to help whenever needed. Thank you Guys! Aleksandra & Daniel

Ola · 6 November 2025

★★★★★ 5/5

Google

Belvoir has made my experience as a tenant well-supported. Kirsty was very helpful in facilitating repairs in the flat, particularly when I had issues with the boiler. The contractor visit also went smoothly and was on time. Additionally, I did not encounter any problems with the checkout process which was facilitated by Jo. I appreciate her professionalism as our communication was always clear and prompt, and she was reassuring throughout. Thank you for your services.

Dominique · 2 March 2024

★★★★★ 5/5

Google

I had a Lovely experience renting a flat through Belvoir. Frankie was incredibly helpful and friendly throughout the whole process. I truly appreciate her effort in finding me the perfect place and following up when ever I had questions. Highly recommend both Frankie and Belvoir for anyone looking to rent!

Trafford · 25 March 2025

★★★★★ 5/5

Google

Belvoir has made my experience as a tenant well-supported. Kirsty was very helpful in facilitating repairs in the flat, particularly when I had issues with the boiler. The contractor visit also went smoothly and was on time. Additionally, I did not encounter any problems with the checkout process which was facilitated by Jo. I appreciate her professionalism as our communication was always clear and prompt, and she was reassuring throughout. Thank you for your services.

D · 15 February 2024

★★★★★ 5/5

Google

Belvoir has made my experience as a tenant well-supported. Kirsty was very helpful in facilitating repairs in the flat, particularly when I had issues with the boiler. The contractor visit also went smoothly and was on time. Additionally, I did not encounter any problems with the checkout process which was facilitated by Jo. I appreciate her professionalism as our communication was always clear and prompt, and she was reassuring throughout. Thank you for your services.

Dominique · 12 February 2024

★★★★★ 5/5

Google

Anne-Marie went above and beyond for us, we couldn't be more appreciative. She met our every need and really guided us through our first house purchase. I would highly recommend using Belvoir to anyone looking to buy or sell their house. We'll certainly be using them in the future.

Tom · 5 March 2025

★★★★★ 5/5

Google

From the day I viewed the property, to the day I vacated, a wonderful team at Belvoir. Always friendly and approachable, not just with me, but also my four legged companion 🐶. The property was lovely. Any maintenance problems were dealt with promptly, and without issues, using their Maintenance Reporting App. Both the Lettings team, and the independent service and repairs guys they use, were great. I would highly recommend. Thank you for everything.

Onlyme · 2 November 2025

★★★★★ 5/5

Google

Following a recommendation from a family friend, I engaged with Belvoir to let my property. They have been friendly, efficient, supportive, and above all patient with my constant questions. Being a first-time landlord, the experience could have been daunting, but Belvoir has advised and guided me through the whole process. It has been a pleasure dealing with the entire team, each member is very professional in their work, and I have enjoyed working with the team at every stage of the process. They have communicated with clarity and I have been guided by them at every step. All members of the team were very approachable, willing to listen, and responded promptly. From my initial meeting with Carole Archer, I felt at ease with her warmth, kind and professional approach. She has advised me and kept me informed at all times along the process. A real asset to Belvoir. My subsequent interactions with the team have been exemplary. Thank you, Kirsty, Abi, Tracey, Laura, and Kate. A special thank you to Carole for making this experience so much easier than I imagined it would be. I would highly recommend Belvoir to anyone looking to become a landlord.

Sarah · 13 July 2023

★★★★★ 5/5

Google

I have employed Belvoir as Agents to manage my investment property for over 10years now, and would recommend them to anyone looking for quality service. Two people particularly have stood out for me over this time, Carol Archer and Jo Jones. Carol was the first person from Belvoir to impress me with the perfect balance of a friendly yet professional service, more like a friend than an agent. Jo has been amazing recently in her handling of my only negative tenant experience. She certainly went above and beyond in terms of customer service and excellent communication. It is certainly something I would commend Belvoir for, & something that seems to be lacking in many businesses nowadays.... good old fashioned reliable communication and people taking pride in their careers. Belvoir have it in spades! Keep up the great work. I will certainly be back to employ your services again!

Louise · 13 July 2023

★★★★★ 5/5

Google

Excellent staff at Belvoir Basingstoke. We bought our first home through them. I can say from start to finish they demonstrated professional ethics and always have their clients at heart. Our issues quickly gets resolved and our recent dealings was with Anne-Marie who was a great help with professional advice. Belvoir is currently managing our rental property in Basingstoke and we will always recommend them to anyone looking to buy sell or rent their properties.

Emmanuel · 18 October 2025

★★★★★ 5/5

Google

I had an excellent experience with the Basingstoke Belvoir team throughout the purchase of a flat. Katie initially was our point of contact and we were really pleased with the weekly updates over the phone and she answered all the questions we had. Our bank initially misidentified the property during a valuation and we were not given a mortgage as a result. Thanks to I believe Ali providing us with floor plans for the property which he obtained from the vendor we were able to clear up the issue with our lender. Once solicitors were instructed by the vendor Natalie began handling our case and she has been a pleasure to deal with throughout the process, she is very easy to contact and quick to respond and gave us invaluable advice throughout which probably saved the purchase from collapsing multiple times due to mistakes made by our solicitors, she is clearly highly experienced which was reassuring during a highly stressful purchase. I’d also like to thank Peter for his help and advice throughout the process he really helped us out at multiple points. The whole team is incredibly polite and knowledgeable so regardless of who you get through to on the phone they are always prepared to help. We’re really happy with the service we received from Belvoir Basingstoke and will absolutely use them again when it comes time to sell or purchase another property.

EO · 6 July 2023

★★★★★ 5/5

Google

Was very much looking for leaving a review for Belvoir Sales and Lettings in Basingstoke. I have received the most beautiful dedicated service! As a first time buyer I was inexperienced and worried of all the Mortgage and buying a property procedures and all the regulations and some how Natalie made it so very easy and smooth. Excellent communication!! Always reliable even when she was poorly she called me to reassure me that all is going well! I very much recommend Belvoir in Basingstoke you simply won't regret! 👍🙂 Thank you Natalie ❤ Annie J

A · 6 July 2023

★★★★★ 5/5

Google

We recently ended our 4+ yrs tenancy with Belvoir. Right from 2021 till Jul this year their services have been exceptional. A big shout out to Jo Jones , Rachel who were of great support in ensuring quick resolution of maintenance issues.during our tenancy. Jo Jones ensured that the check out formalities were hassle free and even took the extra effort to sort out the deposit refund in a record time. The communication throughout this period was seamless. Would strongly recommend Belvoir for any Lettings !!

Sudhir · 24 August 2025

★★★★★ 5/5

Google

We sold our house through Belvoir last year. It was a long journey as we’d reserved a new build in Jan 2022 that wasn’t due to be ready til the end of 2022. The Belvoir team were amazing the whole way. We were really pleased with the photos and they were very professional for the open day and viewings. As advised by Belvoir we were up front with our potential buyers with the long lead time from the start but our initial buyers got cold feet and we had to market our property with very short notice. Belvoir picked this up and organised another open afternoon in less than 24 hours and within 72 hours we had new buyers locked in. When progressing with the exchange and completion Natalie went above and beyond. With various changes, required legal documents and mortgage extensions flying around it was a extremely stressful time for us. Natalie supported us and made many phone calls on our behalf to get us over the line. Without her help the purchase would have fallen through in the eleventh hour and we would have lost our new home. She is credit to the team. I would 100% recommend Belvoir.

Kate · 6 June 2023

★★★★★ 5/5

Google

I work alongside Belvoir carrying out gas and plumbing works in the properties they manage. I always find the entire team to be incredibly efficient and helpful whenever a job arises. Everyone is always very friendly whenever we pop in and i would recommend them to anyone looking to rent or sell a property. We particularly like working with Belvoir as they always strive to achieve the best possible outcome for their landlords and tenants in the quickest timeframe, always going the extra mile whenever possible.

Lloyd · 12 August 2025

★★★★★ 5/5

Google

Natalie has been absolutely incredible for my house purchase. It's been a long process due to problems out of our control but Natalie has remained supportive and kept my spirits up when I thought it would never happen. She's friendly. hard working and so proactive trying to resolve the numerous issues in the other parties in the chain. I wish all estate agents/move managers could be like her. I couldn't fault her or Belvoir. Will absolutely recommend.

Sophie · 17 August 2023

★★★★★ 5/5

Google

I have been a tenant through Belvoir Basingstoke for almost 4 years and their experience has always been first class. The last 6 months have been very troubling owing to the property I'm renting being sold by a different agent but the team at Belvoir Basingstoke have really looked after me through that unsettling time - by looking after my interests when it came to viewings, right up to finding me a replacement place to live. I am so pleased that I have been able to transition to a different property being managed by this fabulous team. They're all amazing but in particular I'd like to call out Kate Shore who has become a rock for me and truly given personal support and also Jo Jones who made the Check Out process so seamless it appeared effortless - I know this is far from the case but to return the deposit within 24 hours of my exit was unreal. Cannot rate this magnificent team highly enough.

Craig · 2 May 2023

★★★★★ 5/5

Google

The Belvoir Basingstoke team have been genuinely superb. I switched across from another agent in December last year at the end of a long tenancy after getting tired of poor service from constantly churning, inexperienced staff. The difference with Belvoir couldn't be more noticeable. Knowledgeable, professional and responsive - they have earned their excellent reputation. Their knowledge of the Basingstoke market (including the estate my property resides in) was really impressive. Carole in particular really knew her stuff; she was hands down the most convincing agent I interviewed. Kate in the lettings team also managed the listing process very efficiently. The advert was out quickly and we had a new tenant in at a 15% uplift in rent within a month. Michelle in the maintenance team also assisted as there were a host of repairs and replacements to get sorted for the new tenant. In general, a really complete service for a rate that is very competitive for the area. Brilliant value. Thanks team!

Andrew · 2 May 2023