Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookBelvoir have provided a brilliant service all the way through our sale and purchase. Despite many challenges along the way, we have been thoroughly impressed with the team's patience and diligence. From selling our house before it even went on the market, liaising with our buyers through every step, adapting quickly to our chain falling through and steaming ahead to get our new purchase agreed as quickly as possible, they have been there every step of the way. Thank you so much to Natalie, Sarah-Jane and Jamie for their ongoing support - I can't recommend the team at Belvoir Basingstoke enough.
Sarah · 30 March 2022
Agent replied · 26 February 2025
Sarah, thanks very much for taking the time to leave this review. We're all very pleased to learn that you've been so happy with us. Best of luck in your new home.
★★★★★ 5/5
GoogleI’ve had the pleasure of working as a contractor for the Basingstoke Belvoir Team. At all times they have been great communicators, friendly and extremely professional. The Tenants needs are always met and I would highly recommend and encourage anyone to use Belvior. Big shout out to Kirsty in the office 👏 …
Samuel · 9 August 2025
★★★★★ 5/5
GoogleExtremely impressed with the service. Belvoir communicated clearly, gave honest pricing and kept us updated after every viewing.The marketing was excellent and generated strong interest quickly . The sell was at the price we wanted. I would confidently recommend them to anyone looking to sell.
Suzanne · 13 March 2026
Agent replied · 13 April 2026
Thank you, Suzanne, for your wonderful feedback! We're thrilled to hear that you were impressed with our clear communication and effective marketing at Belvoir Basingstoke. Our team is dedicated to ensuring a smooth selling experience, and we're delighted that you achieved the sale at your desired price. Your recommendation means a lot to us, and we look forward to assisting more clients in the future!
★★★★★ 5/5
GoogleI’m very happy to have been associated with this agency, they have given me the personal touch with phone calls all the way and not just apps and emails. Thank you Ann Marie
Andrew · 4 March 2025
Agent replied · 5 March 2025
Thank you for your wonderful review, Andrew! We're thrilled to hear that you appreciated the personal touch in our service. Ann Marie will be delighted to know she made a positive impact. We look forward to continuing to support you!
★★★★★ 5/5
FacebookBelvoir were absolutely fantastic with helping us to find our new home recently after a loooong journey of no success with other estate agents. Everything was really fast, easy and straight-forward, with no fuss or complications. Everyone was polite and super helpful and always got straight back to us when we needed help or a question answered. Abi in particular was AMAZING. She really went above and beyond for us and we cannot thank her enough. Would definitely recommend these guys! ⭐️⭐️⭐️⭐️⭐️
Nicole · 30 December 2021
Agent replied · 26 February 2025
Nicole, thanks very much for taking the time to leave this review. We try to provide everyone with the same high quality service and we're glad that you've been so pleased with us. All the very best in your new home.
★★★★★ 5/5
FacebookBelvoir were absolutely fantastic with helping us to find our new home recently after a loooong journey of no success with other estate agents. Everything was really fast, easy and straight-forward, with no fuss or complications. Everyone was polite and super helpful and always got straight back to us when we needed help or a question answered. Abi in particular was AMAZING. She really went above and beyond for us and we cannot thank her enough. Would definitely recommend these guys!
Nicole · 30 December 2021
Agent replied · 30 April 2023
Nicole, thanks very much for taking the time to leave this review. We try to provide everyone with the same high quality service and we're glad that you've been so pleased with us. All the very best in your new home.
★★★★★ 1/5
GoogleShockingly poor! Arranged a viewing for 17:15 on a bungalow, arrived ahead of time, a car pulled up behind me, not the agent but another viewer booked at same time, waited until past the viewing time, called their office to be told "we cancelled all bookings as the house is under offer" as I was telling them they didn't they hung up! Very poor service from Katie😡
Gary · 7 August 2025
Agent replied · 11 August 2025
We're very sorry for the experience you had, Gary, you’re absolutely right to be upset, and we want to take full responsibility for the breakdown in communication that led to this situation.
Your viewing should have been cancelled and, more importantly, you should have been properly informed. We’ve investigated what went wrong and identified a failure in our internal process. That process has now been corrected to ensure this doesn’t happen again.
We also looked into the phone call you mentioned. After reviewing the situation, we found that Katie had placed you on hold to check the booking details, but unfortunately the call was disconnected. We understand how this might have felt, and we’re very sorry for how it came across, it absolutely wasn’t our intention to hang up on you.
Please accept our sincere apologies for the inconvenience and frustration this caused. We’re committed to doing better and hope we’ll have the opportunity to show you the level of service you should expect from us.
★★★★★ 5/5
GoogleI can't thank Peter, Anne-Marie and the team at Belvoir enough, they made the sale of our house such an easy process from start to finish the service has been exceptional.
Mark · 21 March 2025
Agent replied · 25 March 2025
Dear Mark,
We're thrilled to have provided you with an exceptional service that made your selling journey seamless. Peter, Anne-Marie, and the Belvoir team are grateful for your recognition and trust. It was a pleasure assisting you, and we're here for any future estate needs you may have. Thank you for choosing us! Warm regards, Brian Linehan, Managing Director, Belvoir
★★★★★ 5/5
GoogleBeen with Belvoir for 15 years and never had any trouble. Get estate agents who are quick with fixing any problems. Rachel and the team have been nothing but kind and helpful. Highly recommend them
Julie · 24 January 2025
Agent replied · 29 January 2025
Thank you so much for your wonderful review, Julie! We are thrilled to hear about your positive experience over the past 15 years. It’s great to know that Rachel and the team could assist you effectively. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleFrankie, Kate & Vanya have been an absolute dream to work with. Their attention to detail, speedy communication and all round 5-Star Service makes letting with Belvoir Basingstoke a smooth and enjoyable process. I can not recommend them enough! If you’re looking to let your property or find the perfect new home, why would you go anywhere else!
Morgan · 3 December 2023
Agent replied · 26 November 2023
Many thanks Morgan for your kind words
★★★★★ 5/5
GoogleBasingstoke Team, they are the best. Don't know where to start. We put an offer for a nice place in Dec 2020, due the lock down and all things were going very slow, i was getting stressed out because up untile March nothing much happened, but from the Belvoirs team Move manager Natalie was updating my wife each and everything. Natalie always helped us till the day of Completion. A big thanks to her. Also i wanted thank Emily amd jamie for always being kind enough to update on a weekly basis. Thanks for Katie and Sarah-Jane for making the property viewing so easy, as first time buyer's we were asking a ton's of questions they all are very kind and professional. BIG THANK YOU AGAIN, without you all it wouldn't be possible.
Abraham · 13 August 2021
Agent replied · 13 August 2023
Tarang, thanks for this comprehensive review. It seems like you've been happy with everyone! We all wish you the very best in your new home.
★★★★★ 5/5
View AgentsBelvoir Sales and Lettings
We used Belvoir as our letting agent for years and they were always excellent and quick to respond in dealing with queries and issues.
When the time came to sell the property we automatically when to them to help and we're equally pleased with the sales team.
Natalie Painter was excellent in providing support through the sales process and was proactive in chasing all parties and in keeping momentum.
Happy to recommend.
Iain · 21 September 2022
Agent replied · 21 September 2022
Iain, thanks for taking the time to leave this review. We're always sad to lose a property that we let, but recognise that sooner or later we will. We're really pleased to see that you have been equally as happy with our sales team. Whilst it's generally a shorter relationship a seller has with the sales agent, it's often far more stressful, so it's always good to hear when it's gone well.
★★★★★ 5/5
FacebookHIGHLY RECOMMENDED!
I cannot stress enough how amazing this team were in dealing with the sale of my flat!
Specifically Emily, Jamie, Natalie & Sarah-Jane, who I have spoken to on a number of occasions, (and to all the other members of the team who I haven’t mentioned), they are polite, professional and I felt supported throughout the entire process.
For me, the team came into their own with their brilliant communication skills, which was ultimately the glue that held the sale together. Unfortunately, my instructed solicitor was less than satisfactory and the sale took a lot longer to complete than would be expected. Both I and my buyer received regular updates, whilst the team acted as a go between when required between solicitors, and would assist me in chasing up my solicitor too.
A massive thank you to all at Belvoir Basingstoke.
Andrew · 1 August 2021
Agent replied · 30 April 2023
Andrew, thanks for taking the time to leave this review. There's a lot that we do behind the scenes to try and ensure that things progress and not everyone fully appreciates quite how involved we become. We're all very happy to learn that you've been pleased with us.
★★★★★ 5/5
GoogleRecently purchased a property via Belvoir of Basingstoke. Had the pleasure of dealing with professional, courteous and friendly staff throughout the entire process.
Natalie was my dedicated "Move Manager" and she was nothing short of fantastic at every point. She was so friendly, kept everything on track, chasing other parties where required and made sure everything was brought across the line smoothly and in a timely manner. She is a true asset to the company, and really good to see that an Agent has a dedicated person to manage everything after the offer process!
And finally, the "Moving in box" that came with me collecting the keys was a great little touch with a few essentials. I think others could learn a lot from Belvoir! Well done and thank you for all you did for me.PositiveResponsiveness, Quality, Professionalism
Mike · 13 July 2021
Agent replied · 12 July 2023
Mike, thanks very much for taking to leave this detailed review. Once again, it's worth noting that the job of keeping a deal on track is involved and often overlooked. We're very glad that you appreciate Natalie's efforts in particular and wish you all the very best in your new home.
★★★★★ 5/5
GoogleFrom the very first point of contact everyone was friendly and professional. Communication is very strong and I was updated at every stage of the sale. Unfortunately the first sale fell through which had nothing to do with Belvoir. The house was put back on the market immediately and viewings quickly followed and thankfully another offer. If it was possible, communication was then even more effective and Natalie has been outstanding. She has gone out of her way to ensure that everything has gone as smoothly as possible and has made absolutely sure that there were no unnecessary delays. In my view she has gone above and beyond anything I would have expected. I feel like everyone in the branch has done everything they could do ensure that the sale was a positive experience. I cannot thank them enough or recommend them more highly.PositiveResponsiveness, Quality, Professionalism, Value
Anne · 13 July 2021
Agent replied · 31 May 2024
Anne, thanks for leaving such a comprehensive review. It's always god to hear that a customer has been so happy with as many members of staff. Sales progression is often overlooked and someone like Natalie is vital. I'm glad that you've singled her out; she'll appreciate this!
★★★★★ 5/5
GoogleWhen deciding to sell our home earlier this year we chose to use the Estate Agent Belvoir. We had considered online agents but felt a traditional agent would be better for us due to the fees being paid on completion. Jamie Bennett came out to do a valuation and explain the processes and fee structure, which we thought was very reasonable and competitive. My wife and I were very impressed with his punctuality and professionalism, and general friendliness when dealing with our inexperience. Jamie then booked in for the photos and returned with a very impressive camera system that captured fantastic images of our property. Once all pictures were done the property went to market and we very quickly had a number of interested parties. We accepted a full price offer 3 days after the house being on the market. Jamie even talked us through the positions of each of the buyers to help us make the most informed decision.
Once we had accepted the offer we then began dealing with the Belvoir Move Manager Natalie Painter. Natalie was very helpful and courteous, and kept us updated on everything that was going on with the sale. Additionally, Natalie also kept us updated with the whole chain, and when some of the chains solicitors were having communication problems, she stepped in to keep the whole process moving. Had it not been for Natalie I think that we would not have completed before Christmas, or may have even lost the whole sale. Due to delays my wife and I had decided to break the chain for our onward purchaser ourselves, but Natalie still spoke with our purchase chain to give us updates on their progress. Being honest we had more updates from our Agent than the sellers Agent.
Once we got to completion Natalie gave us all of the information we needed to make this as seamless as possible, and even provided suggestions on who to contact post sale to ensure all relevant parties were updated. Again very helpful as there were several we had not considered ourselves.
Overall the service provided by Belvoir was exceptional, especially from Jamie and Natalie, and should we have need of an Agent again in the future we both hope that Belvoir, Jamie and Natalie would be there to help.PositiveQuality, Professionalism
Martin · 13 July 2021
Agent replied · 8 June 2024
Martin, thanks very much for taking the time to leave such a comprehensive review! You've just about covered everything we do each time we're involved. We wish you all the very best in your new home.
★★★★★ 5/5
GoogleI highly recommend Belvoir Basingstoke who have handled the sale of my property. From the start I was impressed with Jamie's honest, up front valuation of my property followed by promptly marketing. Potential buyers were vetted which meant fewer but more serious viewings with no time wasters this was a big plus point for me. The communication and dedication from the whole team has been superb. So a big thank you to Jamie, Emily and Natalie - your professional service has been outstanding from start to finish.PositiveResponsiveness, Quality, Professionalism, Value
Jenny · 13 July 2021
Agent replied
Jenny, thanks very much for taking the time to leave this review. We always strive to make our customers happy and we're all very glad that we've done so in your case. We wish you well in your new home.
★★★★★ 5/5
GoogleWe worked with Natalie for the purchase of our new house, and she was absolutely amazing! Very professional and responsive, she was really good at chasing both sides to make sure the process wasn't unduly delayed and kept us fully up to date at all points during the sale.
She was also really friendly and it was a pleasure to speak with her. My sister is going through the same process with another estate agents and her experience has been below average. I felt that Belvoir Basingstoke have gone above and beyond with their services, we even received a house warming box upon collecting the keys which was a really lovely touch and contained a few of the essentials! Much appreciated!
Even though we weren't the original customer of theirs (the seller was) we felt very well cared for. If I need to sell or purchase a house in the future, I would definitely like to give them a call.
Thank you to Natalie for being so great and for helping make the moving process that much easier!PositiveResponsiveness, Quality, Professionalism
Rebecka · 13 July 2021
Agent replied · 4 June 2024
Rebecka, thanks for taking the time to leave such a glowing review. We're all glad to hear that we fared so well in comparison to another agent! Glad to hear that you liked the move-in box. We all wish you well in your new home.
★★★★★ 5/5
GoogleWe purchased a property being sold through Belvoir. From the beginning of the process everyone we spoke to was very helpful and responsive. Once our offer was accepted, Natalie, Move Manager, gave us regular updates and consistently chased all solicitors in the chain to get us moved. I received more updates from Natalie than I did from my own estate agent and solicitor. Natalie was amazing! We also received a nice welcome box when we picked up the keys. Would definitely use Belvoir in the futurePositiveResponsiveness, Professionalism
Melissa · 13 July 2021
Agent replied · 11 June 2024
Melissa, thanks very much for taking the time to leave this review. That we provided more input than the agent selling your home shows that not all agents are necessarily the same. We wish you well in your new home.
★★★★★ 5/5
GoogleFrom Start to Finish Emily was amazing customer service was outstanding very impressed and Emily went above and beyond i would definitely recommend using Belvoir Basingstoke for your next journey they keep you updated and informed a big Thank you again to Emily Peter and all the team
Wendy · 4 June 2024
Agent replied · 25 June 2024
Dear Wendy,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Emily and our team at Belvoir Basingstoke. Our commitment is to go above and beyond to support our clients' journeys. Your recommendation means the world to us. We look forward to assisting you again in the future!
Kind regards,
Brian Linehan
★★★★★ 5/5
GoogleTo sum up our experience with Belvoir in two words is easy...'absolutely brilliant!'. From the very start we were impressed with the professionalism, advice and genuine care. We received an offer at full asking price within a week of listing. Throughout the sale process, Natalie has been exceptional. She has always kept us informed and up to date, always pushing the process along and making sure all aspects were covered. The level of service from Natalie was brilliant. We are so glad we chose Belvoir, and grateful for everything that Natalie did along the way to make it all happen. Absolutely brilliant, very highly recommended! Thank you to Natalie and the whole team at Belvoir.
Alexander · 3 July 2021
Agent replied
Alexander, thanks for taking the time to leave this review. It's a pleasure to deal with customers who appreciate that we have their best interests at heart.
★★★★★ 5/5
GoogleBelvoir have been my Agent now for in excess of 15 years. At all times they have been proactive , friendly , professional and mindful of both my interests and that of the Tenant .
As of late I had the pleasure of meeting some of the Rental Team in person, its lovely to put a face to the people in the bushiness who care . Thank you .
Ray · 19 June 2025
Agent replied · 22 June 2025
Thank you so much for your kind words, Ray! We're thrilled to have been your agent for over 15 years and to know that our team has made a positive impact on your experience. Meeting our Rental Team in person is always special, and we appreciate your recognition of their efforts. Your continued trust means the world to us!
★★★★★ 5/5
GoogleThank god for Belvoir! Carol and the team have held our hands for the past year in what has been a rollercoaster involving trying to move, which was halted due to covid, then a mad 11 week rush to move country due to ill family abroad. Leaving our home so quickly has been stressful and emotional but I'm happy that we found them. I trust them to look after it until we come back and know they will do the best they can for us. Both of us feel in safe hands and would confidently recommend to other landlords.PositiveResponsiveness, Professionalism
Lucie · 6 June 2021
Agent replied · 5 June 2024
Lucie, thanks for leaving this review. You've had quite a torrid time of it and we're glad that we've been able to take care of the letting of your home for you.
★★★★★ 5/5
GoogleI have been incredibly impressed with Belvoir Basingstoke. Everyone I've seen has been brilliant, starting with Tracey who showed me my flat first. She was welcoming, informative and friendly. Upon application for the flat, I spoke to Abi who helpfully guided me through the process. I easily arranged a second viewing and met Kate, another brilliant asset to the team.
Checking in was with Shahida who showed me everything I needed to know. My question around parking she wasn't sure of, so that same day I received an email with a complete answer, even including a diagram!
I reported a handful of maintenance issues in my first week (I admit, most were user error!) and Andrew in this team gave me quick, useful responses, managing the solve the majority straight away. The one that required a plumber he tagged onto the existing job happening that week, may sound obvious but the amount of places I've dealt with that wouldn't use this common sense! The reporting website is very simple to use.
I've been so happy with the amazingly fast responses from everyone at Belvoir Basingstoke. Genuinely friendly people who want to make you comfortable. I highly recommend using Belvoir Basingstoke. I was a nervous solo renter and they've left me very confident in my tenancy.PositiveResponsiveness, Quality, Professionalism
Kathryn · 4 June 2021
Agent replied · 3 June 2024
Kathryn, thanks for this. Sick leave has meant a delay in responding, for which I apologise. It sounds like you've dealt with someone from almost every department! We're glad that we've been consistently useful to you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
