Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.
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5/5
GoogleFrankie was brilliant from start to finish. made a daunting task very easy to navigate. many thanks Frankie π β¦
Fiona Β· 22 November 2025
Agent replied Β· 22 November 2025
Thank you, Fiona, for your wonderful review! We're thrilled to hear that Frankie made your experience with us so smooth and enjoyable. Your kind words are greatly appreciated. If you need any further assistance, feel free to reach out. Best wishes from the Belvoir Basingstoke team!
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5/5
GoogleBelvoir have been managing my properties for nearly four years now.
They are very responsive, emails are always answered within 24hrs, usually within a couple of hours! They're on top of all maintenance issues and very efficient in terms of paperwork and landlord updates.
At my last tenant change they'd found me a tenant before the previous absolutely lovely tenant moved out and the gap between one tenant moving out and the new tenant moving in was FIVE days !!! Obviously I was extremely happy....... :)
Thank you to the whole team.
Zelda Β· 23 July 2025
Agent replied Β· 23 July 2025
Thank you so much for your wonderful review, Zelda! We're thrilled to hear that our team has been able to provide you with prompt responses and efficient service over the years. It's great to know that we could minimize the gap between tenants for you. Your satisfaction means a lot to us, and we appreciate your trust in Belvoir Basingstoke. We're here to help whenever you need us!
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5/5
GoogleIf you're on the hunt for a new home in Basingstoke, do yourself a favour and start with Belvoir Lettings, youβll save yourself a lot of faff.
Theyβre one of those rare agencies that genuinely support both tenants and landlords (a unicorn in the property jungle, if you ask me). Sensible, timely, and refreshingly human, no endless hold music or being passed around like a hot potato.
Special shoutout to Jo Jones and Vanya, who were absolute stars throughout, calm, professional, and somehow managed to make the whole process feel seamless (which, in the world of lettings, is nothing short of witchcraft).
In short: before you start doom-scrolling through every listing in town, give Belvoir a ring. They wonβt just help you move in, they'll be there to support you throughout your tenancy, from leaky taps to a seamless checkout.
Kalanithi Β· 6 July 2025
Agent replied Β· 8 July 2025
Thank you so much for your wonderful review, Kalanithi! We're thrilled to hear that you had such a positive experience with Belvoir Basingstoke. Jo and Vanya will be delighted to know they made a difference in your journey. We strive to provide seamless support for both tenants and landlords, and your feedback reaffirms our commitment. If you need anything in the future, don't hesitate to reach out. Happy moving!
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5/5
GoogleJust completed the sale of my house through Belvoir Basingstoke but in particular with Emily. Emily worked hard to keep us in the loop and ensure we knew what our options and expectations were along the way. We would highly recommend this team but in particular we would recommend Emily. Thank you π β¦
Julie Β· 21 August 2024
Agent replied Β· 9 December 2024
Thank you for recommending Emily and our team at Belvoir Basingstoke! We are delighted to hear that she kept you informed and met your expectations. Your recommendation means a lot to us, and we appreciate your kind words.
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5/5
GoogleI used Belvoir to buy my first property & it was a great service! Had no issues & any questions I had was answered promptly by Nathaniel & the team. Would recommend!
Hem Β· 1 August 2026
Agent replied Β· 22 August 2026
Thank you so much for your wonderful review, Hem! We're thrilled to hear that your experience with Belvoir was positive and that Nathaniel and the team were able to assist you promptly. Congratulations on your first property purchase! We truly appreciate your recommendation and look forward to helping you again in the future.
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5/5
GoogleWe used Belvoir as our letting agent for years and they were always excellent and quick to respond in dealing with queries and issues.
When the time came to sell the property we automatically when to them to help and we're equally pleased with the sales team.
Natalie Painter was excellent in providing support through the sales process and was proactive in chasing all parties and in keeping momentum.
Happy to recommend.
Iain Β· 13 July 2023
Agent replied
Iain, thanks for taking the time to leave this review. Whilst we're sorry to lose a property, we're glad to have been able to help in the sale and we're all very pleased to learn that you were as happy with the sales team.
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5/5
GoogleEMILY what can I say
. I gave her the challenge of finding my next home. She had a list and boy did she deliver. I had a call stating ive found your home. She allowed us to view a home b4 it hit the market and we had to buy it. Every box was ticket well done girl thank you for you help.
Chris Β· 16 November 2025
Agent replied Β· 17 November 2025
Thank you so much for your wonderful review, Chris! We're thrilled to hear that Emily exceeded your expectations and helped you find your perfect home. It's great to know that her efforts made such a positive impact on your experience. If you need anything else, don't hesitate to reach out. Congratulations on your new home!
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5/5
GoogleFantastic from start to finish! Anne-Marie was always on hand to offer advice and support. She is a lovely lady and a credit to Belvoir. Emily was also amazing helping out with viewings. Thank you!
Emma Β· 20 April 2025
Agent replied Β· 23 April 2025
Thank you so much for your wonderful review, Emma! We're thrilled to hear that Anne-Marie and Emily provided you with fantastic support throughout your experience. Our team strives to offer the best service possible, and it's great to know they made a positive impact. We appreciate your kind words and look forward to assisting you again in the future!
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5/5
GoogleI cannot thank enough Natalie Painter and Belvoir agency for exceptional customer service and kindness. She has been such a huge help to me, guiding me through every step of the process and explaining things in detail so I am fully aware of the steps and updates . I feel she has completely gone above and beyond and I cannot recommend Natalie & Belvoir agency enough for all they have done for me. Thank you so much for all your help and support guys.
Madalina Β· 8 August 2022
Agent replied
Madalina, thanks very much for taking the trouble to leave this review. We're all very pleased that everythiong went so well and wish you all the very best for the future.
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5/5
GoogleFrom the initial viewing of our new home to completion, the service offered by Belvoir Basingstoke was exemplary. We were kept informed throughout the process, receiving arguably better communication from the team than our own Solicitor. They facilitated an additional viewing so that we could measure up so purchases could be made prior to moving in too. The wonderful team at Belvoir Basingstoke made what could have been a stressful first moving experience great, welcoming us to our new home with a fantastic hamper. We would recommend Belvoir Basingstoke highly!PositiveResponsiveness
Charlotte Β· 13 July 2022
Agent replied
Charlotte, many thanks for this review. Very often buyers think that their solicitor will keep them updated and sometimes this is true, but very often it is the agent who is responsible for keeping everyone informed and applying pressure when necessary. We all hope that you'll be very happy in your new home.
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5/5
GoogleI rented a property through Belvoir in Basingstoke and I must say that my family and I were treated really well during our tenancy. Whenever we need support or there are maintenance issues to be addressed while we were at the property, the responses and services that we received were to an excellent standard. When our tenancy was coming to an end, the Belvoir team ensured that we were kept up to date in every situation. They also ensured that we were provided with the required flexibility and ease that we needed to enable us move into our new home. During the checkout and post checkout process, we were given all the necessary information that we needed to assist us to fulfil our obligations as tenants, I find the information provided by Belvoir very useful and I really appreciate it. The actual checkout and post checkout process (which was carried out by Jo Jones, Belvoir's Property Assessor) was highly satisfactory and done in a very professional, fair and timely manner. There was no undue delays in processing the return of our deposit. The process was swift and I really appreciate Jo's effort all through the process. This is the first time I have had to deal with Belvoir and I must say that my overall experience was very positive. Many thanks to the entire Belvoir team, I will definitely recommend using their services. Nsima Udoh.
Nsima Β· 13 July 2022
Agent replied
Nsima, many thanks for taking the time to leave this review. It's not often that someone is quite as comprehensive, so thanks very much. It's always good to learn that a tenant has been so happy with us. We wish you all the very best in your new home.
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5/5
GoogleI would without any hesitation, recommend Belvoir Estate Agents.
As a widow, and never having sold or bought a house on my own, I was dreading the whole process.
I neednβt have worried. From my first meeting with Jamie, I knew I was in safe hands; no flannel, just straight forward facts.
The viewing day was managed by Sarah Jane armed with antiseptic wipes, adhering to all the then Covid restrictions.
Following a successful offer, I was allocated a Sales Manager, Natalie.
I canβt thank Natalie enough. She is obviously passionate about her job. She always made me feel like I was her only client. She liaised with my own, and my buyers solicitors, and always kept me well informed. I could call her anytime and she was always available to answer any queries I had.
Leading up to exchange was a long drawn out process but Natalie was always there pushing for a successful outcome.
So thank you all at Belvoir youβve all been fantastic,
Susan Β· 13 July 2022
Agent replied
Susan, thanks very much for taking the time to leave this review. It's been very trying to deal with conveyancing over the last 2 years and to hear that you've been so pleased with what we've done is great news. We wish you all the very best in your new home.
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5/5
GoogleBelvoir have provided us with impeccable service both selling my property and finding another property. Regular updates from Emily was very useful, then once weβd sold and had our new property Natalie took over our account. Natalieβs property knowledge and knowledge of the business is second to none and her ability to update, chase and inform of any issues or changes was invaluable. I felt comfortable, secure and reassured at every stage with Natalie and knew she had my, and my familyβs, best interests in mind. Whatever Natalie is being paid, it should be doubled!ππ»
Julie Β· 13 July 2022
Agent replied
Julie, thanks for taking the time to leave this review. We're all very pleased that you've been so happy with our efforts. We wish you all the very best in your new home.
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5/5
GoogleVery happy with the service we got from Belvoir regarding the recent purchase of our first property. After a long year of no success with other estate agents we felt very deflated. Emily in particular was AMAZING. She knew exactly what we were looking for and found us our dream first home. She really went above and beyond for us and we cannot thank her enough. The purchase was really fast, easy and straight-forward, with no fuss. We would like to also thank Natalie for progressing the sale to its conclusion and proactively chasing things up when needed too!
Francesca Β· 13 July 2022
Agent replied
Francesca, thanks for leaving this review. We're all very glad that it went so well. We wish you all the very best in your first property.
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5/5
GoogleBelvoir have provided a brilliant service all the way through our sale and purchase. Despite many challenges along the way, we have been thoroughly impressed with the team's patience and diligence. From selling our house before it even went on the market, liaising with our buyers through every step, adapting quickly to our chain falling through and steaming ahead to get our new purchase agreed as quickly as possible, they have been there every step of the way. Thank you so much to Natalie, Sarah-Jane and Jamie for their ongoing support - I can't recommend the team at Belvoir Basingstoke enough.
Sarah Β· 13 July 2022
Agent replied
Sarah, thanks for taking the time to leave this review. Buying and selling isn't always that straightforward, especially over the last year or so. We're glad that our efforts haven't gone unappreciated and wish you all the very best in your new home.
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5/5
GoogleThe pictures, virtual tour and floorplans were spot on. Jamie the manager clearly knows the local market very very well. He suggested a lower starting price than we'd hoped to achieve. His strategy was spot on though.
Within a few days of the advert going live we had 10 offers, all asking price and above. We were given information about all the offers and all the buyers situations. We accepted one offer Β£17.5k above asking - (this was higher than we'd ever hoped to achieve) and all within 10 days of Jamie first coming round.
Natalie kept us informed all the way through the sale, copying us in on every email as she encouraged the solicitors on both sides to get things moving along a bit faster.
Great service from start to finish. Will not hesitate to use them again.PositiveResponsiveness, Quality, Professionalism, Value
Mike Β· 12 July 2022
Agent replied
Mike, thanks very much for taking the time to leave this review and for explaining how this pricing strategy can work so well. We're all very glad that you've been so pleased with our efforts. Best of luck in your new home.
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5/5
View Agents BuyerBuying Experience with Belvoir
We bought our house through Sarah-Jane from Belvoir and then moved to Nathalie once the offer had been accepted.
As we were buying whilst living abroad we expected some complications but Sarah-Jane made it very easy for us, was quick in meeting our needs, nothing was too much trouble and facilitated getting our offer accepted.
Nathalie took over once the offer was accepted and has proven to be first class in the service she has given. Her knowledge of the buying process is second to none and combined with her great service orientation she helped overcame obstacles several times when problems arose. Itβs actually a pity that she is not a solicitor as she has all the skills but also acts very quickly.
I have no hesitation in recommending Belvoir in the house buying process and sure they are just as good in the selling process. I saw this as they managed to get the right balance in looking after the seller whilst in parallel looking after us as the buyer.
Overall, highly recommended.
Garry Β· 30 June 2022
Agent replied Β· 21 September 2022
Garry, thanks for taking the time to leave this review. It's been a trying time for all concerned recently, but we're all very pleased that things have gone so well for you. All the very best in your new home.
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5/5
GoogleFriendly from the outset. James was lovely when he came to view the property and instantly knew they were the ones I wanted to sell my house. Viewing day was quickly set and sold by the Monday. Weekly calls updated me all the way through and meant we kept on track and I knew where we were. All done in less than 10 weeks. Would definitely recommend them to seek your property
Julie Β· 6 April 2023
Agent replied Β· 4 July 2023
Julie, thanks for taking the time to leave this review. We're glad things went to well and so quickly in your case. Best of luck in your new home.
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5/5
View Agents TenantMy lovely experience with Belvoir - in Basingstoke
I rented a property through Belvoir in Basingstoke and I must say that my family and I were treated really well during our tenancy. Whenever we need support or there are maintenance issues to be addressed while we were at the property, the responses and services that we received were to an excellent standard. When our tenancy was coming to an end, the Belvoir team ensured that we were kept up to date in every situation. They also ensured that we were provided with the required flexibility and ease that we needed to enable us move into our new home. During the checkout and post checkout process, we were given all the necessary information that we needed to assist us to fulfil our obligations as tenants, I find the information provided by Belvoir very useful and I really appreciate it. The actual checkout and post checkout process (which was carried out by Jo Jones, Belvoir's Property Assessor) was highly satisfactory and done in a very professional, fair and timely manner. There was no undue delays in processing the return of our deposit. The process was swift and I really appreciate Jo's effort all through the process. This is the first time I have had to deal with Belvoir and I must say that my overall experience was very positive. Many thanks to the entire Belvoir team, I will definitely recommend using their services. Nsima Udoh.
Nsima Β· 1 June 2022
Agent replied Β· 1 July 2022
Nsima, thanks very much for taking the trouble of leaving this comprehensive and glowing review. We're all very pleased to hear that you have been so happy with our approach.
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5/5
GoogleI would like to share my impressions about this agency. In my opinion, there are professionals who are ready to come to the rescue, explain and help at any moment. Everything is clear, without delay. You guys are the best. Thank you for your work!
ΠΠ»ΡΠ³Π° Β· 26 October 2024
Agent replied Β· 9 December 2024
Thank you for your kind words! We strive to provide clear and prompt assistance to all our clients. We are delighted to hear about your positive experience with our agency. If you ever need any further assistance, please do not hesitate to reach out. Thank you for choosing us!
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5/5
GoogleWe thank you for your co-operation and understanding. Your team are fantastic people and they really treated our issues well concerning the allocation of the property.when we visited the property,we all love it and we pray God will let us have peace of mind staying there. All the team are wonderful to work it. Best regards.
Yemisi Β· 24 December 2025
Agent replied Β· 24 December 2025
Dear Yemisi Olorunseun,
Thank you so much for your kind words! We truly appreciate your feedback and are β¦ More
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5/5
GoogleMaurice is a fantastic and responsible agent
Belvoir has also nice homes
Kevin Β· 18 November 2025
Agent replied Β· 19 November 2025
Thank you, Kevin! We're thrilled to hear you had a great experience with Maurice. He truly is dedicated to providing the best service. We're glad you love our selection of homes as well! If you need anything else, feel free to reach out.
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5/5
GoogleBelvoir has been managing our property for the past 3 years, and we are incredibly impressed with them.From the initial onboarding to ongoing tenant management, they are always professional and responsive. They are always prompt in responding to our calls and emails, keeping us informed every step of the way.Any maintenance issue, they quickly find a reliable solution, keep us updated and resolve efficiently.We highly recommend Belvoir for their exceptional property management services.
Chandra Β· 7 July 2025
Agent replied Β· 8 July 2025
Thank you, Chandra! We're thrilled to hear about your positive experience over the past 3 years. Our team is dedicated to providing exceptional service, and it's great to know that our efforts in communication and maintenance have made a difference for you. We appreciate your recommendation and look forward to continuing to manage your property with the same level of commitment!
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5/5
GoogleBelvoir were the most professional letting agency we dealt with during our viewings in Basingstoke. We ended up securing a property through them and the whole experience was smooth and straightforward from start to finish. Frankie, who we mainly dealt with, was especially helpful and quick to keep everything moving. Highly recommend.
Borislav Β· 24 January 2026
Agent replied Β· 27 January 2026
Thank you, Borislav, for your wonderful feedback! We are delighted to hear that your experience with Belvoir Basingstoke was smooth and professional. Frankie and the team strive to provide excellent service, and your recommendation means a lot to us. If you need any assistance in the future, please don't hesitate to reach out!
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