Belvoir Basingstoke reviews

Thank you for the five-star review. We greatly appreciate the support.

Pete, thanks for taking the time to leave this rating.

Jane, thanks very much for taking the time to leave this rating.

Derek, thanks very much for taking the time to rate our service. We really appreciate your feedback.

Thank you for the five-star review. We greatly appreciate the support.

Steve, thanks for leaving this review.

Jayanta, thanks for taking the time to review us. Mike.

Dear William, we're sorry to receive this rating. The first piece of information we take whenever we deal with anybody is their name and on this occasion, I can find no record of anyone having spoken with you. I should be very grateful if you would be kind enough to contact me directly in order that I may have an opportunity to address whatever it is that has obviously caused some displeasure. Mike Jones. Director. 01256 811220 Edited on 10th July 2018: William, I have now tracked down and listened to telephone conversations between you and Matthew Smith on Saturday in which it transpires that you did leave your name. The young lady who took the call initially didn't catch it which is why it wasn't recorded on our systems. During these calls, you stated that you were upset with the frequency and content of marketing letters you have received from Belvoir. Matt Smith apologised and offered to remove your address from our database, but it seems that this is insufficient and you then told him that if you received another letter, you intend to leave us bad reviews “everywhere”. By not providing your address and leaving this threat, you stated that you believe we will change our approach and not send out any further letters to anybody for fear of retribution from you. You also stated that you thought that we would think more of the prospect of bad reviews than we would of your complaint. The sniggering to which you refer was, in my opinion, the sigh of an exasperated individual faced with the unrealistic demands of someone who has been offered a very quick remedy to his complaint. The sending of letters in this manner is not unusual and whilst it does upset some people, we actually gain many instructions as a result of such activities. Many vendors see this as a positive sign that we are pro-active in our approach to business. Nonetheless, there are some who do not like these letters and we are always very happy to remove addresses from databases when asked. No doubt there are also many recipients who simply bin the letters, along with a multitude of other unsolicited mail. If you would like to discuss this matter further with me, I should be very happy to take your call. Mike Jones. Director.

Adam, thanks for taking the trouble to leave this review. It's not often that moving is described as enjoyable, but we're glad that we've helped to make yours such a pleasant experience.

Sonata, thanks for taking the time to leave this review. We're glad you're pleased.

Chris, thanks for taking the time to rate us. We're glad you're happy.

James, thanks for this rating. We're glad that you have been happy with us.

Kate, thanks very much for taking the time to leave this rating.

Alan, thanks for taking the time to rate us.

Karan, thanks for taking the time to rate us.

BelvoirJamie and Aaron were really great at keeping us updated with our purchase and always helped with any concerns we had .we were very grateful for the welcome home box a lovely gift and had everything we needed when you can't find anything. Thank you for all your hard work really appreciated.

Thanks for the review Irene. Glad you're happy with us.

Thanks for this Rachael.

Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon!