Belvoir Basingstoke reviews from sellers

★★★★★ 5/5

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Belvoir Sales and Lettings

We used Belvoir as our letting agent for years and they were always excellent and quick to respond in dealing with queries and issues. When the time came to sell the property we automatically when to them to help and we're equally pleased with the sales team. Natalie Painter was excellent in providing support through the sales process and was proactive in chasing all parties and in keeping momentum. Happy to recommend.

Iain · 21 September 2022

★★★★★ 5/5

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Brilliant from marketing to completion

Amazing service from marketing right through to completion. Jamie was brilliant at valuing and marketing my property with an open day and offer within a few days. The whole sales process was managed incredibly well and Belvoir have a dedicated after sales process which kept track of the whole chain, liaising with solicitors and other agents so that it was worry free for me and I could enjoy preparing to move to my new home. Fantastic service

Janette · 8 October 2021

★★★★★ 5/5

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Highly Recommend

I highly recommend Belvoir Basingstoke who have handled the sale of my property. From the start I was impressed with Jamie's honest, up front valuation of my property followed by promptly marketing. Potential buyers were vetted which meant fewer but more serious viewings with no time wasters this was a big plus point for me. The communication and dedication from the whole team has been superb. So a big thank you to Jamie, Emily and Natalie - your professional service has been outstanding from start to finish.

Jennifer · 14 February 2021

★★★★★ 4.9/5

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Great service start to finish

When deciding to sell our home earlier this year we chose to use the Estate Agent Belvoir. We had considered online agents but felt a traditional agent would be better for us due to the fees being paid on completion. Jamie Bennett came out to do a valuation and explain the processes and fee structure, which we thought was very reasonable and competitive. My wife and I were very impressed with his punctuality and professionalism, and general friendliness when dealing with our inexperience. Jamie then booked in for the photos and returned with a very impressive camera system that captured fantastic images of our property. Once all pictures were done the property went to market and we very quickly had a number of interested parties. We accepted a full price offer 3 days after the house being on the market. Jamie even talked us through the positions of each of the buyers to help us make the most informed decision. Once we had accepted the offer we then began dealing with the Belvoir Move Manager Natalie Painter. Natalie was very helpful and courteous, and kept us updated on everything that was going on with the sale. Additionally, Natalie also kept us updated with the whole chain, and when some of the chains solicitors were having communication problems, she stepped in to keep the whole process moving. Had it not been for Natalie I think that we would not have completed before Christmas, or may have even lost the whole sale. Due to delays my wife and I had decided to break the chain for our onward purchaser ourselves, but Natalie still spoke with our purchase chain to give us updates on their progress. Being honest we had more updates from our Agent than the sellers Agent. Once we got to completion Natalie gave us all of the information we needed to make this as seamless as possible, and even provided suggestions on who to contact post sale to ensure all relevant parties were updated. Again very helpful as there were several we had not considered ourselves. Overall the service provided by Belvoir was exceptional, especially from Jamie and Natalie, and should we have need of an Agent again in the future we both hope that Belvoir, Jamie and Natalie would be there to help.

Martin · 24 December 2020

★★★★★ 4.6/5

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Thank you

It has been our first sale and purchase experience in 11 years and we are very pleased we chose Belvoir for this journey. Right from the beginning when we dealt with Jamie and later with Natalie, the service has been friendly and professional and even though it has been a stressful process due to lockdown, we always felt like they had time for us to help, support and give honest advice. It's a great set up to have a dedicated sales person (Jamie has been great in marketing our house) to then move and have Natalie who coordinates the whole process. I know I rang you many times so I also have to say thank you for your patience :) !!!

Karolina · 9 August 2020

★★★★★ 5/5

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They didn't stop trying!

Unfortunately for us we hit the market at the wrong time, just before the snap election was called and as a result people were being ultra cautious. Despite the fact that it took longer than expected to sell, Matthew and his team did not give up and found us a great buyer in the end who offered very close to asking price. Not only that but we felt that they did a good job at steering the sale through the whole process, from the acceptance of the offer through to exchange of contracts and we were really grateful for that as there were a few scary bumps along the way for us. Thanks to Matthew, Jamie and Keith for their hard work.

James · 20 July 2017

★★★★★ 5/5

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Great Service

I recently sold my flat through Belvoir (after buying through them originally) and couldn't have asked for a better service from start to finish. Jamie was helpful and extremely knowledgable when valuing the property, placing it on the market and coordinating viewings. Once an offer was accepted, Chris kept me well informed and seemed the main reason behind the process moving forward smoothly and at a good pace. That good service continued right until completion and I would recommend Belvoir to anyone considering selling their home.

Luke · 24 March 2017

★★★★★ 5/5

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Excellent Service

I sold my fathers house in Basingstoke following his death, through the Branch Manager, Matthew Smith and the team at Belvoir Basingstoke. I felt that Matt had a good understanding of the market and his guidance and advice was prompt, responsive and well-considered. I felt well-supported through what was quite a painful process for me and my siblings and we were very pleased at the outcome. I am glad that I made the decision to give the business to Belvoir and would recommend using them to others without hesitation.

Michael · 2 March 2017

★★★★★ 5/5

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Excellent Service from start to finish

From the moment Matt knocked on my door to the moment we completed with Belvoir, all the staff were helpful, polite, professional and everything you'd want from an agent. One of the benefits of Belvoir is their active chain management. Chris kept everyone on. Their toes and on the top performance. When it appeared to be going a little awry due to our buyers solicitors Chris was frank, determined and dragged the other parties over the line. Couldn't have had a better service

Duncan · 8 November 2016

★★★★★ 5/5

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Jamie at Belvoir gave an excellent standard of service throughout

Jamie not only very successfully sold my property ( it took 2 days for very close to asking price - 2 people in chain) but also offered invaluable assistance in the purchase of my property in Cornwall. He was always friendly and helpful - nothing was too much trouble and I felt able to ring him with any queries. Chris was also very helpful particularly in the final stages as were all the other staff Thank you very much Belvoir!

Valerie · 3 November 2016

★★★★★ 5/5

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Belvoir Basingstoke

We sold our house through Belvoir Basingstoke last year. It was a long journey as we’d reserved a new build in Jan 2022 that wasn’t due to be ready til the end of 2022. The Belvoir team were amazing the whole way. We were really pleased with the photos and they were very professional for the open day and viewings. As advised by Belvoir we were up front with our potential buyers with the long lead time from the start but our initial buyers got cold feet and we had to market our property with very short notice. Belvoir picked this up and organised another open afternoon in less than 24 hours and within 72 hours we had new buyers locked in. When progressing with the exchange and completion Natalie went above and beyond. With various changes, required legal documents and mortgage extensions flying around it was a extremely stressful time for us. Natalie supported us and made many phone calls on our behalf to get us over the line. Without her help the purchase would have fallen through in the eleventh hour and we would have lost our new home. She is credit to the team. I would 100% recommend Belvoir.

Kate · 23 May 2023

★★★★★ 5/5

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The sale of our house

We would like to say a very big Thank You to Belvoir Basingstoke for selling our house. They were very professional throughout the process especially Matthew' . We had a slight blip along the way ,which Matthew dealt with very well, ensuring that all went well in the end. His communication skills are second to none, I would not hesitate to recommend Belvoir to friends and family.

Fiona · 1 February 2018

★★★★★ 4.8/5

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Help with a stressful move

The whole Belvoir experience was a positive one, Natalie was especially helpful and supportive. She tirelessly chased on our behalf to speed up the long process our new house builder was taking. She supported and advised at every turn and this was much appreciated.

Pauline · 28 May 2022

★★★★★ 5/5

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Good Agents

After a poor experience with a another Agent we decided to try Belvoir. We found Matthew to be honest and frank with his valuation and the rest of the staff very helpful.. In particular Keith who said he "would "sell our house and he "did." Thank you Belvoir Mr & Mrs J G Banks

James · 27 November 2017

★★★★★ 5/5

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Brilliant- Constantly Updated

We cannot thank Belvoir enough, especially Natalie our sales progresser as she kept us updated very regularly throughout; informing us every time she had new information no matter how big or small and I honestly believe the sale would have fell through without her chasing the chain and keeping everything inline.

Hannah · 5 September 2018

★★★★★ 4.6/5

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A very experienced company.

A very good response from our our initial enquiry to our completion. Both Sarah-Jane and Natalie kept us informed on progress although the sale. I would recommend this company to any person looking to sell a property.

Peter · 1 April 2022

★★★★★ 5/5

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Fantastic

First class service We first met with Brian and Mike who were knowledgeable about the area and our property. Their sales service was great and they kept us up to date with viewings and responses. Very good at explaining offers we had in and negotiating them. Once we had sold Natalie was great at keeping us and solicitors informed and moving forward. Really great and smooth process from start to finish. We highly recommend Belvoir, we had 5 star service from beginning to end. Thank you so much

Jess · 7 October 2018

★★★★★ 5/5

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Great team, quality service, would highly recommend

We sold our property with Belvoir and we couldn't have been happier with our choice. The team has been fantastic, from the moment we first told them about our intention to sell up until completion. We very much appreciated their professionalism and hands-on approach. Our move manager, Natalie, has been amazing - always answering our calls and emails, liaising with our buyers and the solicitors, chasing, following up and doing the role of multiple people. As we looked to buy a new place, we interacted with various estate agents and this made us appreciate Belvoir's services even more. I would highly recommend Belvoir!

Georgiana · 12 June 2022

★★★★★ 4.8/5

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Great agents

Sarah Jane, Natalie and the team at Basingstoke did a great job for us They helped push the sale through, kept us informed and nothing was too much trouble Happy to recommend them to anyone selling in Basingstoke

Mark · 8 March 2021

★★★★★ 5/5

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Excellent Estate Agent

You hear many horror stories regarding estate agents but from the very first contact Belvoir were professional in every way. The evaluation was realistic and we achieved close to our asking price (£25,000 more than what other estate agents told us to list at!) They were never pushy and when we rejected early offers there was never any pressure from the agent to accept for a quick sale. They were excellent at managing appointments - confirming both by phone and email. They always had background on the people viewing the house and knew their position in the market. Once an offer was accepted they chased the solicitors to ensure a timely sale and kept us informed with regular updates. Overall an excellent experience.

Tim · 19 December 2021

★★★★★ 5/5

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Couldn't recommend Belvoir Basingstoke more highly A+++++++++++++++++++++++++++++++++++++++

We had lived in our house for 20 years, so it was a big decision to move. Jamie and the Team at Belvoir were superb at every step. We chose Belvoir because they were professional, understood the market and had a great selling strategy. They gave us excellent advice and supported us through all the nervous times. The most impressive thing was that the Belvoir staff worked as a Team, all pulling together to sell our house. We would definitely recommend them to anyone thinking of selling their house. We have no regrets about choosing Belvoir.

Julia · 28 October 2020

★★★★★ 4.9/5

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Over 10 viable offers on launch day - thanks Belvoir Basingstoke

I couldn’t have chosen a trickier time to do my first house move in 30-odd years, but Belvoir Basingstoke smoothed the way in all departments. Their market knowledge and good strategy meant I got more than 10 viable offers on launch day, almost all above asking price. Just as importantly Belvoir looked after my first-time buyer over the following months of paperwork with good liaison and communications. Congratulations to this great customer-oriented team.

Stuart · 24 September 2021

★★★★★ 4.7/5

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Excellent Service

I have been dealing with Natalie Painter Move Manager from the Basingstoke office. My case had many complications that Natalie dealt with on my behalf. Every time I called her, she took the time to explain what the problems were in a friendly professional way. I looked forward to speaking to her, she cheered me up when I was feeling frustrated and stressed with the procedures.

Ann · 21 June 2022

★★★★★ 5/5

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Highly recommended.

Belvoir's Matthew Smith ( Branch Manager) has been the agent dealing with my house sale. At all times I have found him efficient, polite, extremely helpful, informative and very professional with a good sense of humour too and not in the least bit officious! His valuation was 'spot on' and I attained a figure very close to the full asking price. At no point did I feel obliged or pressured into appointing him/them. No 'hard sell' tactics and nor was I rushed into making any decisions. I received regular, much valued, weekly updates and Matt has made the whole selling process, which I was new to, smooth, easy and uncomplicated (though I'm sure he worked his 'socks off' behind the scene!) He even offerred/gave help and sound advice when I subsequently searched for and bought a new house (through a differing agent). Overall: I cannot rate 'Belvoir' more highly and have no hesitation in recommending them.

AISHA · 29 August 2017