Your Move Edward Rose estate agents in Newton Abbot, Southsea, Plymouth and 3 more

★★★★★ 2/5

Google

If you're a student looking to rent a property AVOID Your Move. They seem to have something against students, particularly the 'senior lettings consultant' at the Southsea branch. They will not respond to your emails, they will not answer the phone and do not call you back despite being told they will. The whole process I went through to sort out my house situation was made very stressful from beginning to end. As they obviously did not care due to me being a student, what could have been sorted within a few weeks was dragged over months with zero communication and complete unprofessionalism. I was then blamed for this delay even though I had given all the information needed earlier on, and tried to chase up the situation daily with little to no response. The senior lettings consultant that was dealing with me throughout this process was extremely rude and condescending. I had never caused any issues, neither was I unpleasant to deal with at any time, but she still felt it was right to talk to me like a was a child and I should know how everything works when it comes to renting.NegativeResponsiveness, Quality, Professionalism

Tom · 27 August 2022 · Your Move Edward Rose Southsea (21 Marmion Road)

★★★★★ 5/5

Google

The Sales team at Your Move Southsea are genuinely brilliant to work with. They were personable, super responsive and really willing to get stuck in when things started stalling. Could not recommend these guys enough.PositiveResponsiveness, Professionalism

Mimi · 27 August 2022 · Your Move Edward Rose Southsea (21 Marmion Road)

★★★★★ 5/5

Google

I recently sold a property in Milton, Portsmouth though the Southsea office. The sales team Samantha Morse & Harry Nesbitt were very professional, helpful & polite in their work. They also kept me informed & updated on all developments. The house was sold fairly quickly & achieved the requested asking price as marketed. I would definitely use them again for their services in due course, based apon my experience of the company to date.PositiveResponsiveness, Quality, Professionalism, Value

Stephen · 27 August 2022 · Your Move Edward Rose Southsea (21 Marmion Road)

★★★★★ 5/5

Google

Thank you to the sales team, I am spending the Easter weekend in my new home. Truly amazing service thank you Samantha and Jessica. Would recommend this ladies if you are looking to buy your first home.

Rebecca · 27 August 2022 · Your Move Edward Rose Southsea (21 Marmion Road)

★★★★★ 5/5

Google

Really great service provided with Your Move Southsea. The sales team were all great and helpful, special mention to Sam and Jessica who really provided great service and ensured the process was as smooth as possible. Would highly recommend Your Move!

Jetal · 27 August 2022 · Your Move Edward Rose Southsea (21 Marmion Road)

★★★★★ 2/5

Google

if your gonna have any communications with this place, email, that way you have a record of what's being said. Just a heads up, you cant reliably quote a phone call. If your house says bills included, just wait for them to send the addendum, which is a signed agreement that 'your bills are included.... until a point' - no one reads these because why would you, the house agreement is all done and dusted why wouldn't it be fine.... At the end of the day weather your good tenants or bad tenant's you get treated exactly the same at the end so just have fun. They are gonna try and nick as much of that deposit as possible, so even if the house already old and warn, TAKE PICTURES of EVERYTHING My only pros are that the house I was in looked lovely (Victorian house), but your move only manage the property anyway..

Oliver · 27 August 2022 · Your Move Edward Rose Southsea (21 Marmion Road)

★★★★★ 5/5

Google

YourMove are by far the best letting agency I’ve ever used. No hassle or faff, no hidden charges, all their documentation came through digitally and instantly. I’d like to personally thank Amy Louise-Morgan for making my move so stress free and going the extra mile late at night to video a room I was interested in, but also for being an exceptionally kind person. Thanks Amy :)

Gideon · 27 August 2022 · Your Move Edward Rose Southsea (21 Marmion Road)

★★★★★ 5/5

Google

As first time buyers, Sam at ‘Your Move’ was an absolute pleasure to deal with - she was responsive and always kept us in the loop. We couldn’t have asked for a more helpful person to help us through what’s been a fairly stressful process. We would thoroughly recommend Your Move as they’ve been helpful from start to finish 😊PositiveQuality, Professionalism

Ellie · 27 August 2022 · Your Move Edward Rose Southsea (21 Marmion Road)

★★★★★ 5/5

Google

Thank you Sam and your Sales team for ensuring our recent sale of property went through in record time. Our contact from start to finish was handled with ease and efficiency by you all. We would recommend Your Move in Marmion Road, Southsea to other potential buyers and sellers. Thank you once again.

Peter · 27 August 2022 · Your Move Edward Rose Southsea (21 Marmion Road)

★★★★★ 5/5

Google

Thank you to the team at Your Move, especially Sam and Jessica. You worked tirelessly to ensure that we finally completed on our property. Jessica went above and beyond what I would have expected from an agent. Not being locally based, I relied on Jessica to assist us with specific tasks at our property that she often conducted in her own time. A professional, proactive team I would definitely recommend Your Move Southsea if you are considering selling your property in the local area.

Alison · 27 August 2022 · Your Move Edward Rose Southsea (21 Marmion Road)

★★★★★ 5/5

Google

The Sales Team at Your Move Southsea made selling my mother's house straightforward. They kept in touch, updated me with progress and helped to achieve a quick completion. They were very professional, friendly, enthusiastic and a pleasure to work with. I have no problem recommending their services.PositiveResponsiveness, Quality, Professionalism, Value

Sheila · 27 August 2022 · Your Move Edward Rose Southsea (21 Marmion Road)

★★★★★ 5/5

Google

We bought a property through Your Move and have been really impressed with the service and communication. A big thank you to Sam for taking care of us and being very professional. We look forward to continuing to do business with you in the future.

Abdul · 27 August 2022 · Your Move Edward Rose Southsea (21 Marmion Road)

★★★★★ 5/5

Google

We bought our lovely new home with Your Move and even though at times the process was stressful for other reasons, Your Move were helpful and reassuring throughout the whole process. Always quick to answer the phone and follow up on queries and always very friendly and professional. In addition to this, once we had moved in we received a welcome pack, full of goodies and discounts to help us settle in. Thank you!

SUP · 27 August 2022 · Your Move Edward Rose Southsea (21 Marmion Road)

★★★★★ 5/5

Google

I really appreciate the help from Amy and Lucy they helped me a lot until my moving in date, especially because I needed a lot of documents to sort out, they were able to help tirelessly. Especially because I would keep calling nonstop and for literally any question I had in mind, but they showed no frustration. They responded to my every need anytime I would call, Thank you to the team at Your Move, but I’m very grateful for Amy and Lucy. I would definitely recommend Your Move Southsea to my friends and family

Maria · 27 August 2022 · Your Move Edward Rose Southsea (21 Marmion Road)

★★★★★ 5/5

Google

Rating only, no written review.

Arslan · 26 August 2022 · Your Move Southsea

★★★★★ 5/5

Google

After many hurdles I would like to thank Emma for all the help and hard work to get me my property, I would highly recommend her , Once again a big thank you EmmaPositiveProfessionalism

Dave · 26 August 2022 · Your Move Waterlooville

★★★★★ 5/5

Google

Emma was so helpful, in a time where everything can be so stressful, Emma was so kind and understanding. Made the whole process so much easier and quicker!PositiveResponsiveness, Quality, Professionalism

Victoria · 26 August 2022 · Your Move Waterlooville

★★★★★ 1/5

Google

I rent a property through this agent. There are many defects including the combi central heating. I emailed the defect list to the agent on 7 Oct 2021. Until now (2 Dec 2021), no one comes to clear the defects. The engineer "inspected" once that all the defects I had emailed to the agent with clear photos and details description. During this period, at least 13~15 emails I sent out for the defects. My family and I also called more than about 40 times. Most of the time give me no response (both through tel/email). There are so many excuse. The agent will tell the landlord and tell me to wait. The engineer specified by the landlord is busy to come. No parts. The agent tell me to urge the landlord and engineer. The "landlord" tell me that I should not contact her and her engineer told her that no defects need to be retified. Today, the combi central heating is totally breakdown. The agent tells me the same excuse and tell me that the engineer will come on Saturday?! So ridiculous any human can live without hot water and heating in 3 oC for 3 days? Reply the below reply from your move dated 3/12/2021: There were 2 engineer who both came once separately for inspection and report the defect to me. Your staff and the "landlord" told me that null need to follow! Now, I don't care the complicated relationship between your party. I just know your move is the sole representative of the property. No one formally tell me who the landlord is! I just know urging you for the maintenance of the defects. RUBBISH!NegativeQuality

Ken · 26 August 2022 · Your Move Waterlooville

★★★★★ 5/5

Google

Thank you to your move at waterlooville for the help and support that was given to me. Knowing I came of my marriage and selling my home and was in need of a rental for me and my 2 children so fast and within a certain area, you were all understanding and fantastic I couldn’t ask for more. Thank you again. ❤️PositiveResponsiveness, Quality, Professionalism, Value

Amanda · 26 August 2022 · Your Move Waterlooville

★★★★★ 5/5

Google

Couldn’t thank Louise enough for helping us find out first family home! Everything so straight forward. all the hard work was done by them and Louise kept us in the loop of what was going on the whole time. I’m surprised they weren’t fed up of us after asking to view the property various of time at the latest time possible but louise was more than happy to accommodate us. Couldn’t of asked for more! Thank you! We are super excited to be moving in to our first homePositiveProfessionalism

Shanae · 26 August 2022 · Your Move Waterlooville

★★★★★ 5/5

Google

We recently dealt with Your Move to find a new family home! We dealt with Emma Walker and she was so helpful, so professional and she made sure the whole process went as smoothly as possible! I could not recommend Your move and Emma enough! Very happy customer!PositiveResponsiveness, Quality, Professionalism, Value

Louie · 26 August 2022 · Your Move Waterlooville

★★★★★ 5/5

Google

Very good experience over all with the agency. Emma been really friendly over the phone every time I called and made sure I would be contacted shortly. Many thanks to Carly who has been very helpful, friendly, professional and patient with us. Carly has been able to respond to any queries quick and efficient. She followed the paperwork for us and we had a good communication over emails, which has been really handy as we have limited time to spent over the phone. Very pleased with Tili as well, helped a lot when had to apply for utilities. Ana-MariaPositiveResponsiveness, Professionalism

Ana-Maria · 26 August 2022 · Your Move Waterlooville

★★★★★ 5/5

Google

I can not thank Laura and Reece enough. They were patient and understanding during a rather stressful time. We are all moved into our flat and couldn’t be happier. They were quick to respond and easy to talk with. I would highly recommend going through the Newton abbot branch if you can! Thank you guys :)PositiveResponsiveness, Quality, Professionalism, Value

Lucy · 25 August 2022 · Your Move Newton Abbot

★★★★★ 5/5

Google

I would highly recommend Your Move Newton Abbot, all members of staff there have been great with the sale of my property, which has been massively challenging. Huge thanks especially to Jen who has been my main point of contact. Cannot thank them enough for dealing with all queries promptly and professionally. Keep up the good work :-)PositiveResponsiveness, Professionalism

Michele · 25 August 2022 · Your Move Newton Abbot