Your Move Lettings reviews in Waterlooville

★★★★★ 5/5

Google

Emma was extremely efficient and helpful in helping us to get a house to rent for our growing family. She helped support us with all the documents needed to proceed, she was calm and explained everything to us step by step we are very appreciative and are now happy and comfortable in our new home. Thank you again to all the ladies at your move you have all been a great help! X

Boo · 25 July 2024

★★★★★ 5/5

Google

Had such a great experience with Your Move. Emma was amazing and helped me through every situation and process, she was very helpful, kind and professional. I’m very happy at my new place and can’t thank Emma enough.

Alex · 16 April 2025

★★★★★ 5/5

Google

Emma was so helpful during the stress of moving, she understood that we really wanted to get this flat and had been looking to move to this area for a while. She went above and beyond helping us secure the flat and really helped us deal with any issues we had during our first few weeks here.

Max · 25 June 2024

★★★★★ 5/5

Google

I've used Your Move for renting properties for over 20 years and my dealings with the lettings team (Waterlooville) have been excellent, very personable, knowledgeable and professional. Special thanks to Maureen, who most recently has expertly guided us though the tenancy end due to the landlord selling the property. Many thanks for a consistently good five star service from Your Move.

MICHAEL · 16 July 2025

★★★★★ 5/5

Google

Very good experience over all with the agency. Emma been really friendly over the phone every time I called and made sure I would be contacted shortly. Many thanks to Carly who has been very helpful, friendly, professional and patient with us. Carly has been able to respond to any queries quick and efficient. She followed the paperwork for us and we had a good communication over emails, which has been really handy as we have limited time to spent over the phone. Very pleased with Tili as well, helped a lot when had to apply for utilities. Ana-MariaPositiveResponsiveness, Professionalism

Ana-Maria · 25 August 2022

★★★★★ 5/5

Google

Emma has been extremely helpful and professional in assisting us settle into our new home. Emma has gone the extra mile in helping us with any queries that popped up, Emma has also been extremely efficient and always responds to any phone calls or emails immediately. Thankyou Emma , we love our new home. Kinds regards from Tracy and Grant Hunter.

Tracy · 17 February 2024

★★★★★ 1/5

Google

I rent a property through this agent. There are many defects including the combi central heating. I emailed the defect list to the agent on 7 Oct 2021. Until now (2 Dec 2021), no one comes to clear the defects. The engineer "inspected" once that all the defects I had emailed to the agent with clear photos and details description. During this period, at least 13~15 emails I sent out for the defects. My family and I also called more than about 40 times. Most of the time give me no response (both through tel/email). There are so many excuse. The agent will tell the landlord and tell me to wait. The engineer specified by the landlord is busy to come. No parts. The agent tell me to urge the landlord and engineer. The "landlord" tell me that I should not contact her and her engineer told her that no defects need to be retified. Today, the combi central heating is totally breakdown. The agent tells me the same excuse and tell me that the engineer will come on Saturday?! So ridiculous any human can live without hot water and heating in 3 oC for 3 days? Reply the below reply from your move dated 3/12/2021: There were 2 engineer who both came once separately for inspection and report the defect to me. Your staff and the "landlord" told me that null need to follow! Now, I don't care the complicated relationship between your party. I just know your move is the sole representative of the property. No one formally tell me who the landlord is! I just know urging you for the maintenance of the defects. RUBBISH!NegativeQuality

Ken · 17 June 2022

★★★★★ 5/5

Google

I have been dealing with Libby from your move and have to say from day one has been nothing but exceptional. I had a short window to find a property as was starting a new job and moving area. Libby was a constant source of comfort in what was a a tight and stressful timeline to move. She answered my many questions thoroughly and was always willing to go the extra mile. She did this with a smile and saw me through to getting a lovely home up until the day I moved in. I really cant thank her enough.

Juliet · 17 June 2022

★★★★★ 5/5

Google

I had a great experience with Emma Walker from YourMove in particular. Not only was she with me every step of the way and thoroughly explained what was required of me at each stage, she went above and beyond to help me when I locked myself out of my car on the day of the move. Emma made several phone calls on my behalf and did everything she could to help me during my stressful situation. She went above and beyond her usual duties I am incredibly grateful for her as well as the other colleagues who supported me that day.

Christina · 22 August 2024

★★★★★ 5/5

Google

I use Your Move for managing my properties. The team at Your Move are all fantastic, very personable, knowledgeable and professional. Special thanks to Maureen, who time and again, goes over and above coordinating the maintenance of the properties. I cannot recommend highly enough.PositiveResponsiveness, Quality, Professionalism

Nathan · 10 June 2024

★★★★★ 5/5

Google

YourMove have been very supportive and efficient in my 1.5yrs renting through them. In particular Libby Williams, Emma Clark and Maureen Whittle have been responsive, genuinely nice, and very helpful for any issues I came across. Thank you to them.

Becky · 25 July 2024

★★★★★ 5/5

Google

Emma has been absolutely wonderful throughout my journey of finding a new place. I'm in love with my new home and couldn't be more grateful for her support since the beginning. A big thank you to Emma!

Lauren · 25 June 2024

★★★★★ 5/5

Google

My partner and I recently moved using Your Move Waterlooville and couldn't recommend them enough! Libby was incredible and so helpful, she answered any questions we had and made the process so easy and seamless. I would definitely recommended them to anyone who was looking to move (especially Libby shes an absolute gem)

Emily · 17 June 2023

★★★★★ 5/5

Google

Emma was very helpful from the start, she was sympathetic to our situation and worked hard to make sure we got the property we wanted and for that I can’t thank her enough. The process was quick, understandable and I was well catered for in regards to me working very difficult hours at times. Highly recommend these estate agents

Owen · 17 June 2022

★★★★★ 5/5

Google

Amanda and her team at the Waterlooville office have been very professional and supportive with the letting of my property. Always a pleasure to speak to the office as they are so willing to help, taking away the responsibility and communicating every step of the way. Thank you.

Mary · 23 February 2025

★★★★★ 5/5

Google

I've always been one of those annoying customers who ask numerous daft questions and need everything explaining in the simplest of terms. Throughout the whole process Libby was brilliant, very patient and understanding. And always enormously cheerful, which made the whole process more enjoyable than it usually is.

James · 17 June 2023

★★★★★ 5/5

Google

Amanda and her team gave me the early heads-up that a tenant was giving notice and were swiftly into action finding another suitable tenant which they did most efficiently. Libby Williams was very good at keeping me informed as to what was happening throughout the process which gave me great confidence, particularly appreciated as I am now quite a distance from this property and I did not need to have any hands-on involvement in this change of tenant. Antonia Hunt rounded off the process with great administrative efficiency in getting the various forms to me for my records etc. I would not hesitate to use them again. Thank you YourMove!

Dave · 17 June 2023

★★★★★ 5/5

Google

Mum and Stepdad recently moved back to the UK from Bulgaria, and on there behalf I was tasked with getting them some rented accommodation. I found a property with Your Move Waterlooville and from the first contact Emma was so helpful and …

Stuart · 16 April 2025

★★★★★ 5/5

Google

I have rented through Your Move for the last 3 years and been very pleased with how they have dealt with any concerns or issues. Highly recommend the service they offer - thank you all

Nicola · 16 December 2025

★★★★★ 5/5

Google

First time renters and the great support Emma gave us made me feel at ease with the whole process. She was so helpful and gave us great advice for finding and moving into our new home and I couldn’t recommend Emma and your move more.

Harry · 17 June 2023

★★★★★ 5/5

Google

My whole move process to Waterlooville was much easier than I thought and all thanks to Libby and the whole your move team in waterlooville. They helped me through online viewing as I was in the north and couldn’t manage to come in person and I did not find any difference from what I had seen online. Couldn’t thank them enough and I absolutely recommend Your move to anyone who is planning to move into this area.

Pratiksha · 17 June 2023

★★★★★ 5/5

Google

I sold a property in my role as executor of a Will. When I met Sharon for the first time, I was immediately impressed by her energy, knowledge and understanding. Both Sharon and Louise made everything clear and straightforward. Louise progress chased regularly and provided feedback so I always knew what was happening. Their advice was always well founded but importantly they also found time to be supportive and provide reassurance during the sale process.

Angela · 17 June 2023

★★★★★ 5/5

Google

Emma was so helpful at your move and kept me updated every step of the way! Couldn’t have gone through the process without her.

Holly · 25 July 2024

★★★★★ 5/5

Google

We recently dealt with Your Move to find a new family home! We dealt with Emma Walker and she was so helpful, so professional and she made sure the whole process went as smoothly as possible! I could not recommend Your move and Emma enough! Very happy customer!PositiveResponsiveness, Quality, Professionalism, Value

Louie · 17 June 2022