Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GooglePaul and the team at Your Move Newton Abbot branch have made the process of selling a family members house incredibly easy and straightforward. From initial valuation by Josh through to completion, their knowledge, communication and professionalism have been exceptional and arranging high volume viewings and interest with excellent marketing tools. All completed swiftly within a very short space of time. Would highly recommend to anyone.
Louise · 16 October 2022 · Your Move Newton Abbot
★★★★★ 5/5
GoogleThanks to Paul and the rest of the team for making the purchase of our first house so smooth and easy. They have been friendly, knowledgeable and helpful the whole way through and suggested a fantastic mortgage advisor and solicitor that meant our purchase has all gone through very swiftly and without a hitch. I highly recommend their service and would be more than happy to use them again in the future.
Kiri-Lynn · 16 October 2022 · Your Move Newton Abbot
★★★★★ 5/5
GoogleThe experience and service delivered by all of the staff at your move has been amazing and really consistent throughout. We have had almost every team member involved in our sale and in us purchasing at some point. Each person has showed genuine interest in getting you what you need. They keep you very well informed throughout the whole process which we appreciated.
Paul in particular has been handling our house sale and has been friendly, helpful and honest through the whole process. Thank you to all at Your Move!
Samantha · 16 October 2022 · Your Move Newton Abbot
★★★★★ 5/5
GoogleWe have had a first class experience when dealing with all the people we have interacted with so far at Your Move Newton Abbot. We are in the process of purchasing at the moment, and without exception everyone has been polite, friendly, helpful and on hand to answer any questions or queries we have had.
Paul in particular has been looking after us very well with viewings and transacting for us with the vendors, and also so has Vicky who has been on hand to very capably assist when I have a habit of ringing on Paul’s day off!
Also we would like to acknowledge Laura the lettings manager and her colleague Reece who are equally friendly, very helpful and knowledgeable every step of the way be that on the phone or face to face.
Finally a thank you also to Chelsey who has been very helpful with looking into mortgages for us and again has been friendly and nothing seems too much trouble. You have been a star as well!
Right from our very first interactions with the staff at the branch we would have no hesitation in recommending the entire team at Newton Abbot to look after you, and your property needs, be that buying, selling or for lettings and mortgage services. We look forward to a long and mutually beneficial relationship working with everyone in the team moving forwards as we embark on our new venture.
Thank you to all, and Keep up the great work everyone!
Shane · 16 October 2022 · Your Move Newton Abbot
Agent replied
Thank you very much for the lovely review Shane. We look forward to working more with you in the future.
★★★★★ 3/5
GoogleEnough saud
Chris · 15 October 2022 · Your Move Southsea
★★★★★ 5/5
GoogleVery professional and helpful, amazing how approach and resolve problems. Without the agency, today I don't have my first house. Thanks Samanta (Your Move). I truly recommend
Rodrigo · 15 October 2022 · Your Move Southsea
Agent replied
Hello Rodrigo, thank you for leaving this review. Your very welcome enjoy your new home. All the best Samantha 😊
★★★★★ 5/5
GoogleI would absolutely recommend Your Move, I rented a property through them for 4 years and it was a breeze. Special thanks to Maureen who is absolutely lovely, professional, and always made sure maintenance issues were dealt with in a timely manner. Thank you!
Ann · 15 October 2022 · Your Move Southsea
Agent replied · 24 October 2024
Thanks for the review :)
★★★★★ 1/5
GoogleAwful service. Take months to repair any issues with the house, for example we had a shower leaking through our light for 2 years, yet they will use blame the tenants. Also when you end a tenancy they will do everything they can to overcharge you and keep hold of your deposit, so be prepared to never see that money again when you start a tenancy.
Luke · 15 October 2022 · Your Move Southsea
Agent replied · 24 October 2024
Thanks for the review :)
★★★★★ 5/5
GoogleI’ve had a really good experience with Amy from your move. She was super helpful and communicated with me through my moving process which made it so seamless. Amy has great communication skills and top notch customer service. Thank you Amy!
Evidence · 15 October 2022 · Your Move Southsea
Agent replied · 24 October 2024
Thanks for the review :)
★★★★★ 5/5
GoogleKnowledgeable and professional service supplied by the team @Newton Abbot branch. As a Landlord for 5 years now i wouldn't but my business anywhere else.
Mike · 3 October 2022 · Your Move Newton Abbot
Agent replied · 30 July 2023
Dear Mr Cross, thank you very much for your review. We are happy to hear you have been happy over the last 5 years.
★★★★★ 5/5
GoogleJosh, Vicky, Jen & the team have been brilliant throughout supporting us sell for the first time. Can't thank them enough and we look forward to completion day!
Elle · 3 October 2022 · Your Move Newton Abbot
Agent replied
It has been a pleasure dealing with you. Thankyou for your kind words
★★★★★ 1/5
YellForged my signature, poorly!
I used Your Move with the recent sale of our property in Devon. I had submitted all of the paperwork, including a Property Information Questionnaire (PIQ) where I explained at length about recent flooding events due to a network issue. Your Move took it upon themselves, to copy that PIQ, remove the very important details and then forge my signature, in what I can only believe to be some sort of an attempt at trying to sell the property quickly, hassle free and using trickery for potential buyers. Your Move accidentally sent the forged document to me, as part of the complaints procedure where I was accused of not declaring the flooding, prior to the property being marketed. It took them 8 weeks to finally offer a derisory £250 compensation, for what amounts to gross misconduct, fraud and forgery. I’d certainly recommend against using Your Move, unless you want to potentially land yourself in a lot of bother in years to come.
TomB-1304 · 27 September 2022 · Your Move Newton Abbot
★★★★★ 5/5
GoogleReally impressed with Josh who came round and valued my house today. Very informative and made me feel at ease. No doubt about using them to market my property. Thank you
Jane · 16 September 2022 · Your Move Newton Abbot
Agent replied
Thankyou for your feedback Jane. We very much look forward to selling your home when the time is right.
★★★★★ 5/5
GoogleHad a fantastic experience with the Your Move team, in particular Danielle who's communication was great, she made things feel a lot less stressful for me and gave a perfect service. I would definitely use them again.
Charlotte · 16 September 2022 · Your Move Newton Abbot
★★★★★ 5/5
GoogleHad the best experience with the lettings team! Rhys was super super helpful and was more than willing to answer any and all questions I had. By far the best experience I've had with a lettings team, I've gone through previous sites before and never dealt with someone so nice and helpful. Would definitely recommend
Josie · 16 September 2022 · Your Move Newton Abbot
Agent replied
Thankyou for your kind words Josie.
★★★★★ 5/5
GoogleWe had the pleasure of dealing with Danielle. She was extremely helpful during both of our viewings and made sure she was available at a time to suit us. She was professional, polite and allowed us time to make sure the property was right for us. I highly recommend her services.
Nina · 16 September 2022 · Your Move Newton Abbot
Agent replied
Thankyou for you kind words Nina. We really appreciate you taking the time to write about your experience with Danielle.
★★★★★ 5/5
GoogleI am writing this review on behalf of my mum, Kay Mistry.
Vicky Mugford has been the most proactive, efficient and overall amazing manager that I have worked with (and I sell property for a living). To begin with, the agent was able to secure an offer within weeks of the property being marketed. Then it was handed over to the solicitors to take the sale forward. This became a really difficult experience and I became increasingly frustrated as the buyers solicitors would not respond to any of my email / enquiries, and so I had no idea what was going on / how long the process would take / what was causing the delays. As soon as Vicky found out, she took charge and became the main point of contact between myself and the sellers - keeping us constantly updated and making sure any blockages were quickly rectified. Whereas many agents disengage after a sale has been accepted, Vicky did the opposite and has been the person responsible for driving things forward. She has gone above and beyond, and I am incredibly grateful that I chose Your Move Estate Agents.
If you're buying or selling, this is the BEST estate agents!
Kay Mistry
Nina · 16 September 2022 · Your Move Newton Abbot
Agent replied
Thankyou so much for your kind words Kay. I look forward to working with you again in the future. All the best, Vicky
★★★★★ 5/5
GoogleWe recently purchased a property through Yourmove in Newton Abbot and couldn’t have been more impressed! Danielle was our contact from the beginning and she is so flexible and friendly - not rushing us at all when looking round the property. Paul was also extremely helpful and kind throughout the process. It’s the little things that really make a huge difference. We are very happy in our new home and hope to work with Yourmove again one day in the future!
Emily · 16 September 2022 · Your Move Newton Abbot
Agent replied
Thankyou Emily.
We wish you all the best in your new home and we will be ready and waiting to help you again in the future!
★★★★★ 5/5
GoogleJust about to get the keys from the new flat that we found and rented from Your Move. Mel, Jenna and Jacky have been excellent to deal with and were very helpful. I'm looking forward to finally start living there.
Update after moving out: We've been with Your Move for a few years and have nothing bad to say about them. They've always been reasonable and quick to sort out any issues we've had with the property. The best estate agents we've had so far!
Dan · 15 September 2022 · Your Move Southsea
Agent replied
Thank you for your review :)
★★★★★ 5/5
GoogleA big thank you to the team at Your Move for helping me purchase a property. Sam was brilliant in making sure it all went through despite lots of issues on the way.
Katy · 15 September 2022 · Your Move Southsea
Agent replied
Thank you Katy, we finally got there 😊 We hope you enjoy your new home. …
★★★★★ 5/5
GoogleA big thank you to the sales team, especially Sam and Jessica who helped us buy our first home. The team were very helpful in keeping everything moving smoothly during our purchase by chasing things up. We are now very much looking forward to settling into our new house.
Samantha · 15 September 2022 · Your Move Southsea
Agent replied
Thank you Samantha, we really hope you enjoy your new home. All the best the sale team 🏡 …
★★★★★ 5/5
GoogleWe chose Your Move to manage the sale of our rental property based on their punctuality, professional appearance and conduct at the initial visit to the property, their realistic valuation and their associated fees.
Branch Manager James and Kathryn dealt with the sale and were very professional and proficient throughout the whole process. Nothing was too much trouble (despite sometimes feeling like the nagging customer ..... sorry about that) and any issues or concerns we're promptly addressed and resolved.
We would thoroughly recommend Your Move.
Geoff · 15 September 2022 · Your Move Plymouth
★★★★★ 5/5
GoogleLacey Van der Harg
What a star Lacey has been. From the moment she showed us round our new flat we knew she was professional, knowledgable, caring and efficient. She has always answered all our queries and been invaluable in terms of chasing solicitors! We recommend her without hesitation and wish her every success in her career.PositiveResponsiveness, Professionalism
Cath · 30 August 2022 · Your Move Edward Rose Southampton (28 London Road)
★★★★★ 5/5
GoogleRating only, no written review.
Koko · 27 August 2022 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 26 August 2024
Thank you Koko :)
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