Your Move Waterlooville reviews

★★★★★ 5/5

Google

Emma was extremely efficient and helpful in helping us to get a house to rent for our growing family. She helped support us with all the documents needed to proceed, she was calm and explained everything to us step by step we are very appreciative and are now happy and comfortable in our new home. Thank you again to all the ladies at your move you have all been a great help! X

Boo · 15 April 2025

★★★★★ 5/5

Google

Emma was so helpful during the stress of moving, she understood that we really wanted to get this flat and had been looking to move to this area for a while. She went above and beyond helping us secure the flat and really helped us deal with any issues we had during our first few weeks here.

Max · 15 April 2025

★★★★★ 5/5

Google

I had a great experience with Emma Walker from YourMove in particular. Not only was she with me every step of the way and thoroughly explained what was required of me at each stage, she went above and beyond to help me when I locked myself out of my car on the day of the move. Emma made several phone calls on my behalf and did everything she could to help me during my stressful situation. She went above and beyond her usual duties I am incredibly grateful for her as well as the other colleagues who supported me that day.

Christina · 15 April 2025

★★★★★ 5/5

Google

Mum and Stepdad recently moved back to the UK from Bulgaria, and on there behalf I was tasked with getting them some rented accommodation. I found a property with Your Move Waterlooville and from the first contact Emma was so helpful and efficient in the whole process until they were able to move in. Nothing was ever to much to ask and I just thought the whole experience and Emma's professionalism was second to none so would highly recommend 🙂

Stuart · 15 April 2025

★★★★★ 5/5

Google

I use Your Move for managing my properties. The team at Your Move are all fantastic, very personable, knowledgeable and professional. Special thanks to Maureen, who time and again, goes over and above coordinating the maintenance of the properties. I cannot recommend highly enough.

Nathan · 15 April 2025

★★★★★ 5/5

Google

YourMove have been very supportive and efficient in my 1.5yrs renting through them. In particular Libby Williams, Emma Clark and Maureen Whittle have been responsive, genuinely nice, and very helpful for any issues I came across. Thank you to them.

Becky · 15 April 2025

★★★★★ 5/5

Google

I have been dealing with Libby from your move and have to say from day one has been nothing but exceptional. I had a short window to find a property as was starting a new job and moving area. Libby was a constant source of comfort in what was a a tight and stressful timeline to move. She answered my many questions thoroughly and was always willing to go the extra mile. She did this with a smile and saw me through to getting a lovely home up until the day I moved in. I really cant thank her enough.

Juliet · 6 February 2023

★★★★★ 5/5

Google

Had such a great experience with Your Move. Emma was amazing and helped me through every situation and process, she was very helpful, kind and professional. I’m very happy at my new place and can’t thank Emma enough.

Alex · 15 April 2025

★★★★★ 5/5

Google

Emma has been extremely helpful and professional in assisting us settle into our new home. Emma has gone the extra mile in helping us with any queries that popped up, Emma has also been extremely efficient and always responds to any phone calls or emails immediately. Thankyou Emma , we love our new home. Kinds regards from Tracy and Grant Hunter.

Tracy · 15 April 2024

★★★★★ 5/5

Google

Emma has been absolutely wonderful throughout my journey of finding a new place. I'm in love with my new home and couldn't be more grateful for her support since the beginning. A big thank you to Emma!

Lauren · 15 April 2025

★★★★★ 1/5

Google

I rent a property through this agent. There are many defects including the combi central heating. I emailed the defect list to the agent on 7 Oct 2021. Until now (2 Dec 2021), no one comes to clear the defects. The engineer "inspected" once that all the defects I had emailed to the agent with clear photos and details description. During this period, at least 13~15 emails I sent out for the defects. My family and I also called more than about 40 times. Most of the time give me no response (both through tel/email). There are so many excuse. The agent will tell the landlord and tell me to wait. The engineer specified by the landlord is busy to come. No parts. The agent tell me to urge the landlord and engineer. The "landlord" tell me that I should not contact her and her engineer told her that no defects need to be retified. Today, the combi central heating is totally breakdown. The agent tells me the same excuse and tell me that the engineer will come on Saturday?! So ridiculous any human can live without hot water and heating in 3 oC for 3 days? Reply the below reply from your move dated 3/12/2021: There were 2 engineer who both came once separately for inspection and report the defect to me. Your staff and the "landlord" told me that null need to follow! Now, I don't care the complicated relationship between your party. I just know your move is the sole representative of the property. No one formally tell me who the landlord is! I just know urging you for the maintenance of the defects. RUBBISH!NegativeQuality

Ken · 26 August 2022

★★★★★ 5/5

Google

Very good experience over all with the agency. Emma been really friendly over the phone every time I called and made sure I would be contacted shortly. Many thanks to Carly who has been very helpful, friendly, professional and patient with us. Carly has been able to respond to any queries quick and efficient. She followed the paperwork for us and we had a good communication over emails, which has been really handy as we have limited time to spent over the phone. Very pleased with Tili as well, helped a lot when had to apply for utilities. Ana-MariaPositiveResponsiveness, Professionalism

Ana-Maria · 26 August 2022

★★★★★ 5/5

Google

I've used Your Move for renting properties for over 20 years and my dealings with the lettings team (Waterlooville) have been excellent, very personable, knowledgeable and professional. Special thanks to Maureen, who most recently has expertly guided us though the tenancy end due to the landlord selling the property. Many thanks for a consistently good five star service from Your Move.

MICHAEL · 19 June 2025

★★★★★ 5/5

Google

Emma was so helpful at your move and kept me updated every step of the way! Couldn’t have gone through the process without her.

Holly · 15 April 2025

★★★★★ 5/5

Google

Amanda and her team at the Waterlooville office have been very professional and supportive with the letting of my property. Always a pleasure to speak to the office as they are so willing to help, taking away the responsibility and communicating every step of the way. Thank you.

Mary · 15 April 2025

★★★★★ 5/5

Google

Amanda was very helpful, very quick to answer all questions I had would highly recommend.

Tiffany · 15 April 2025

★★★★★ 5/5

Google

Emma went over and above to ensure my new home is ready on time for my move! It was such a pleasure having her help me all the way, with all the things that needed doing and documents that needed filling in! Huge thank you EMMA!!!!

Lynette · 15 April 2025

★★★★★ 5/5

Google

My partner and I recently moved using Your Move Waterlooville and couldn't recommend them enough! Libby was incredible and so helpful, she answered any questions we had and made the process so easy and seamless. I would definitely recommended them to anyone who was looking to move (especially Libby shes an absolute gem)

Emily · 6 February 2023

★★★★★ 5/5

Google

I have rented through Your Move for the last 3 years and been very pleased with how they have dealt with any concerns or issues. Highly recommend the service they offer - thank you all

Nicola · 15 December 2025

★★★★★ 5/5

Google

Emma was very helpful from the start, she was sympathetic to our situation and worked hard to make sure we got the property we wanted and for that I can’t thank her enough. The process was quick, understandable and I was well catered for in regards to me working very difficult hours at times. Highly recommend these estate agents

Owen · 6 February 2022

★★★★★ 5/5

Google

Have been with Your Move as a Lettings customer for many years now and I can honestly say that my local team are superb. Amanda in the Waterlooville branch is always on the case,is ready to help and if she can't there and then she is soon back with a solution .Top work Amanda .Thank You

Andy · 15 April 2025

★★★★★ 5/5

Google

I've always been one of those annoying customers who ask numerous daft questions and need everything explaining in the simplest of terms. Throughout the whole process Libby was brilliant, very patient and understanding. And always enormously cheerful, which made the whole process more enjoyable than it usually is.

James · 6 February 2023

★★★★★ 5/5

Google

I have had the best experience anyone could ask for with Emma from You Move Waterlooville! I made a call to enquire about renting my flat and literally within 3 days I had viewings and found some lovely tenants. I have had feedback already that they are happy! I have had a roller coaster of a time with my move. Emma made the process so smooth for me. Most of all she is so lovely, kind and always so helpful and understanding right up until the very last moment when I handed over my keys. That meant a lot at such a stressful time. Thank you to you Emma and the team at Your Move for making this process so smooth! I look forward to the process of being a Landlord with your support. I would highly recommend Your Move to anyone! Especially Emma!

Janine · 6 February 2023

★★★★★ 5/5

Google

Amanda and her team gave me the early heads-up that a tenant was giving notice and were swiftly into action finding another suitable tenant which they did most efficiently. Libby Williams was very good at keeping me informed as to what was happening throughout the process which gave me great confidence, particularly appreciated as I am now quite a distance from this property and I did not need to have any hands-on involvement in this change of tenant. Antonia Hunt rounded off the process with great administrative efficiency in getting the various forms to me for my records etc. I would not hesitate to use them again. Thank you YourMove!

Dave · 6 February 2023