Every review we hold for the Waterlooville office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently dealt with Your Move to find a new family home! We dealt with Emma Walker and she was so helpful, so professional and she made sure the whole process went as smoothly as possible! I could not recommend Your move and Emma enough! Very happy customer!PositiveResponsiveness, Quality, Professionalism, Value
Louie · 26 August 2022
Agent replied · 6 February 2024
Thank you for your comments Louie - Glad to hear it was a smooth process and hope you have settled in. Emma is a valued member of the team and we are all pleased with your feedback. Thank you!
★★★★★ 5/5
GoogleEmma was so helpful at your move and kept me updated every step of the way! Couldn’t have gone through the process without her.
Holly · 26 July 2024
Agent replied · 25 August 2024
Thank you for your feedback Holly, much appreciated
★★★★★ 5/5
GoogleMy whole move process to Waterlooville was much easier than I thought and all thanks to Libby and the whole your move team in waterlooville. They helped me through online viewing as I was in the north and couldn’t manage to come in person and I did not find any difference from what I had seen online.
Couldn’t thank them enough and I absolutely recommend Your move to anyone who is planning to move into this area.
Pratiksha · 13 March 2023
★★★★★ 5/5
GoogleEmma was very quick and efficient with her support in getting all the documents and confirmations together for the flat. I feel the process was very smooth with no stress and if I had any questions at anytime, Emma was there to answer. Very professional.
Ashley · 6 February 2023
Agent replied · 6 February 2024
Thank you for your feedback Ashley, this is very much appreciated
★★★★★ 5/5
GoogleFirst time renters and the great support Emma gave us made me feel at ease with the whole process. She was so helpful and gave us great advice for finding and moving into our new home and I couldn’t recommend Emma and your move more.
Harry · 6 February 2023
Agent replied · 6 February 2024
Thank you for your feedback, this is very important to us. Good luck in your new home
★★★★★ 5/5
GoogleCouldn’t thank Louise enough for helping us find out first family home! Everything so straight forward. all the hard work was done by them and Louise kept us in the loop of what was going on the whole time. I’m surprised they weren’t fed up of us after asking to view the property various of time at the latest time possible but louise was more than happy to accommodate us. Couldn’t of asked for more! Thank you! We are super excited to be moving in to our first homePositiveProfessionalism
Shanae · 26 August 2022
★★★★★ 5/5
GoogleI sold a property in my role as executor of a Will. When I met Sharon for the first time, I was immediately impressed by her energy, knowledge and understanding. Both Sharon and Louise made everything clear and straightforward. Louise progress chased regularly and provided feedback so I always knew what was happening. Their advice was always well founded but importantly they also found time to be supportive and provide reassurance during the sale process.
Angela · 6 February 2023
★★★★★ 5/5
GoogleI dealt with Carly at the branch through my whole experience start to finish. She is extremely helpful and answered all my questions every step of the way. As this was my first time renting a property I had a lot of questions and she was able to help me with everything. Thank you!PositiveProfessionalism
Danielle · 26 August 2021
Agent replied · 6 February 2024
Thank you so much for your review, Danielle. We hope you will be happy in your new home
★★★★★ 5/5
GoogleI've used Your Move in Waterlooville for renting out my property for over 10 years. Amanda Heather and the rest of the team are excellent: very personable, knowledgeable and professional. Always ready with sensible advice. I would recommend without hesitation. Many thanks for five star service.
Betty · 15 March 2026
★★★★★ 5/5
GoogleCan’t thank Emma enough for making our move as easy as it was! Great customer service & so helpful when we needed her! Will definitely recommend friends & family! Thanks again!
Shauna · 15 April 2025
★★★★★ 5/5
GoogleWe were struggling to find a house, but then we met Amanda Heather, the Letting Manager at Your Move, and she really helped us find our home. Next, we met Emma, who assisted us from start to finish. Thank you, Your Move team, for all your help!
BICHU · 15 April 2025
Agent replied · 25 August 2024
Thank you so much for your feedback, it is very important to us - Good luck in your new home and with the imminent arrival of the baby!
★★★★★ 5/5
GoogleTheo was extremely helpful and professional in taking my call/enquiry and passing it on to the relevant person (George) on their team. Would highly recommend. Thank you
Justine · 17 May 2025
★★★★★ 5/5
GoogleLibby was so helpful and very knowledgeable on getting us a rented property. I would definitely recommend going through Libby.
Jodie · 15 April 2024
Agent replied · 6 February 2024
Thank you for your feedback, much appreciated and good luck in your new home!
★★★★★ 5/5
GoogleI have been using Your Move's fully managed letting service for several years now and have found Amanda, Carly, Emma, Maureen in the Waterlooville office very professional, proactive and communication is very fluid between us. Their advice and help has been much appreciated.
Chrissie · 15 April 2025
Agent replied · 25 August 2024
Thank you so much for your feedback, it is very important to us and appreciated.
★★★★★ 5/5
GoogleEmma was friendly and efficient when she showed me round what was to become my flat last August. She understood that I really wanted it and went the extra mile in regards to negotiating terms with the landlord, and ensuring I stood the best chance of passing credit checks etc.
Grace · 15 April 2024
★★★★★ 5/5
GoogleProvided ease during a pandemic!
I have been so impressed with the support and help finding a place to rent by Your Move. This is my first time renting outside of house sharing and it has been one I can truly say has been made very smooth! I want to particular mention Cheryl, she has shown excellent professionalism and a friendly service with quick responses to emails, advice about moving to the area and her general communication skills have been amazing! Any query I had (which was quite a few) she was more than happy to help. I cannot recommend this agency enough. And Cheryl is a true asset to your team! Thank you.
Miss · 6 February 2021
★★★★★ 5/5
GoogleWhen I was told I would have to move I turned to Emma at Your Move. She was brilliant and efficient called when she said she would. All the anxiety was removed and I am very happy in my new home
Marcus · 15 April 2025
Agent replied · 25 October 2024
Thank you for your review Marcus, your feedback is very important to us
★★★★★ 5/5
GoogleAll the Your Move lettings staff were amazing. Emma, Carly and Maureen have all been exceptional in their helpful attitudes and quick responses. Going above and beyond to limited the stress of moving. A big thank you to you all.
Samantha · 15 April 2025
Agent replied · 25 August 2024
Thank you for the feedback, it is extremely important to us!
★★★★★ 4/5
GoogleOverall had fantastic service from Libby at your move, she kept me updated throughout the process and nothing was too much trouble for her she was amazing, however on the day I was collecting the keys it was a shambles, I was kept waiting in the office while they tried to contact the person who had taken the keys to do the inventory check, then they told me to go for a walk for 20 mins and when I returned they said they couldn’t contact her and gave me the keys
from their drawer nearly an hour and half after I arrived
Holy · 6 February 2023
Agent replied · 6 February 2024
Thank you for the feedback , this is very important to us. Apologies you had to wait for the keys ,however ,we did not confirm a time for you to collect the keys as we were waiting for the Inventory to be conducted, therefore the wait could have been avoided. As we were aware you were waiting, we decided to give you our maintenance set of keys rather than waiting longer for the Inventory clerk to return with your set of keys. Hope you have now settled in ok - All the best in your new home.
★★★★★ 5/5
GoogleMy girlfriend and I recently used Your Move Waterlooville for our House Purchase. Louise was absolutely brilliant to deal with, and was very professional in dealing with our situation. Would definitely recommend.
Christian · 6 February 2023
Agent replied · 6 February 2024
Thanks for your review and we hope you are settled in your new home 😊 …
★★★★★ 1/5
GoogleRegistered interest in renting a property back in November and was told awaiting access from tenants, tried to chase with Emma in the past couple weeks or so to be told there is no access to then find out the let has been agreed with zero contact from the to say so. As if finding a place to live in this climate wasn't stressful enough. Poor poor communication. It seems if you're not a buyer you're just not considered important enough.
Clare · 6 February 2023
Agent replied · 6 February 2024
Thank you for your feedback Clare. We initially had to wait for the current tenant to confirm access dates which caused a delay. We had 40 plus people wishing to view this property and could only show so many. Emma apologises for not calling you to confirm the property had been taken however has been off with covid and only returned to the office today. Good luck in your search for a new home.
★★★★★ 5/5
GoogleI have been dealing with the lovely people at Your Move for a few years, they are always polite, professional and knowledgeable - quick to respond and get things moving for both myself - my tenant or future tenant.
Justine · 15 April 2025
Agent replied · 25 August 2024
Thank you for your feedback Justine, very much appreciated.
★★★★★ 5/5
GoogleWe have used the services of Your Move for finding tenants,managing our properties and seeking advice on on going and regularly changing legislation ,for over 5 years. Gemma and her team are always professional friendly and helpful to us as landlord .Equally our tenants have spoken very highly of them.A satisfied tenant results in a happy landlord.Because they ensure the whole process runs smoothly this results in maximising returns.They continue to exceed our expectations We absolutely can recommend Your Move for both landlord or tenant .
Alan · 7 February 2020
★★★★★ 5/5
GoogleYour Move has been so helpful in us renting our first property. Always responsive and willing to answer any questions. Carly was amazingly helpful and always working with us to create a great experience. Thank you all so much.PositiveResponsiveness, Professionalism
Georgina · 26 August 2021
Agent replied · 6 February 2024
Hi Georgina,
Thank you so much for your very kind review. It has been a pleasure dealing with you and we all hope you are very happy in your new home.
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