Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleA big thank you to the team at Your Move for helping me purchase a property. Sam was brilliant in making sure it all went through despite lots of issues on the way.
Katy Β· 27 August 2023 Β· Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied Β· 26 August 2024
Thank you Katy, we finally got there π We hope you enjoy your new home. β¦
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5/5
GoogleJessica and Sam from the sales team have been brilliant since day one. Worked with them previously and have never been disappointed. Hopefully more purchases in the near future π€π½ β¦
Bodrul Β· 27 August 2023 Β· Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied Β· 26 August 2024
Thank you for your review Bodrul, we look forward to working with you in the near future. kind regards Samantha Morse.
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5/5
GoogleExcellent customer service. Very big thanks for Samantha Morse. She was so helpful from start to finish. Weβre very happy with Your Move team. Thank you.
Nanthini Β· 27 August 2023 Β· Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied Β· 26 August 2024
Thank you Rasiah, we hope you enjoy your new home π all the very best from sale teams. β¦
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1/5
GoogleAwful service. Take months to repair any issues with the house, for example we had a shower leaking through our light for 2 years, yet they will use blame the tenants. Also when you end a tenancy they will do everything they can to overcharge you and keep hold of your deposit, so be prepared to never see that money again when you start a tenancy.
Luke Β· 27 August 2023 Β· Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied Β· 23 October 2024
Thanks for the review :)
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1/5
GoogleI have been in 4 rental properties in the past 4 years, and these are by far the worst agency I have had to deal with.
I would highly recommend finding another rental property with another agency. To put it into perspective, I have never left a review on google in my life, but they are that bad that I had to.
Slater Β· 27 August 2023 Β· Your Move Edward Rose Southsea (21 Marmion Road)
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5/5
GoogleReally good experience from 1st meeting with Nina and talking to Sam on phone. Transaction was smooth and completed sale of house within 3 months .Definitely recommend.
Anita Β· 27 August 2023 Β· Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied Β· 26 August 2024
Thank you Anita π β¦
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5/5
GoogleI would absolutely recommend Your Move, I rented a property through them for 4 years and it was a breeze. Special thanks to Maureen who is absolutely lovely, professional, and always made sure maintenance issues were dealt with in a timely manner. Thank you!
Ann Β· 27 August 2023 Β· Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied Β· 23 October 2024
Thanks for the review :)
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5/5
GoogleThe service we received from Your Move was great.
Sam and Jessica were really fab and helped out with all they could. A really great overall experience, thank you :) x
Lauryn Β· 27 August 2023 Β· Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied Β· 26 August 2024
Thank you Lauryn, your very welcome π All the best Sam & Jessica. β¦
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5/5
GoogleI am really appreciate the letting agent Louise. The quick reply and response is helpful to prepare for my first visit to UK as a ph.d student. I strongly recommend your move estate agents. I hope to see you in a few weeks.
Min Β· 27 August 2023 Β· Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied Β· 26 August 2024
Dear Min Jun
Thank-you so much for your kind review.
Many thanks
Sam
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5/5
GoogleJust about to get the keys from the new flat that we found and rented from Your Move. Mel, Jenna and Jacky have been excellent to deal with and were very helpful. I'm looking forward to finally start living there.
Update after moving out: We've been with Your Move for a few years and have nothing bad to say about them. They've always been reasonable and quick to sort out any issues we've had with the property. The best estate agents we've had so far!
Dan Β· 27 August 2023 Β· Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied Β· 26 August 2024
Thank you for your review :)
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5/5
GoogleWhen buying our house mine and my partners situation become stressful when a tenant did not move on the date agreed, throughout this situation the team always picked up the phone. They weβre happy to help, reassuring us every time that we will get in! Months later and we finally have our home thanks to Sam and Jessica.
Molly Β· 27 August 2023 Β· Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied Β· 26 August 2024
Thank you Molly, and thank you for being so patient π β¦
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5/5
GoogleIβve had a really good experience with Amy from your move. She was super helpful and communicated with me through my moving process which made it so seamless. Amy has great communication skills and top notch customer service. Thank you Amy!
Evidence Β· 27 August 2023 Β· Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied Β· 23 October 2024
Thanks for the review :)
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5/5
GoogleA big thank you to the sales team, especially Sam and Jessica who helped us buy our first home. The team were very helpful in keeping everything moving smoothly during our purchase by chasing things up. We are now very much looking forward to settling into our new house.
Samantha Β· 27 August 2023 Β· Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied Β· 26 August 2024
Thank you Samantha, we really hope you enjoy your new home. All the best the sale team π‘ β¦
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5/5
GoogleI can highly recommend Your Move, Southsea. They are very professional and their communication and actions are excellent. Joe Cartwright and Amy were fantastic. I have had bad experiences of lettings agents in the past, so will be sticking to this one!
I also recently sold a property with Right Move and the Sales team, particularly Samantha and Jessica were excellent. They responded quickly to queries and requests. It was reassuring to know that you have such reliable and personable people on the other end of the phone!
Louise Β· 27 August 2023 Β· Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied Β· 26 August 2024
Hello Louise
Thank you for your kind review, we are
always delighted to hear positive feedback
about our team at Southsea Lettings. We wish you all the best, look forward to working with you again very soon.
Kind regards,
Samantha Dean - Lettings Manager
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5/5
GoogleThanks so much to Sam and the team at your move. We sold and brought through them and are so grateful for the amazing service we received. Nothing was too much trouble. The reassurances we received put our minds at ease that we would get into our dream home for Christmas. We're so grateful and couldn't ask for better service.. they went above and beyond. We would highly recommend Your Move Southsea to anyone. 10/10 service. Thanks again.
Mr & Mrs Coates & Family xxx
D Β· 27 August 2023 Β· Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied Β· 26 August 2024
Thank you so much for this lovely review , I look forward to seeing you tomorrow to hand over your keys to your new home ready for Christmas. kind regards Sam and the team π β¦
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5/5
GoogleI needed to find the right letting agent for my property and popped in on the off chance to see what they could offer. Sam the branch manger was there, she was very helpful and booked me in to see Joe one of the letting agents. Joe was so helpful and professional and explained everything. The whole process was seamless and made very clear for me to understand. All the team here are very helpful and attentive, I would highly recommend anyone looking for a good professional letting agent in Southsea Well done guys!
Rob Β· 27 August 2023 Β· Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied Β· 26 August 2024
Hi Rob, thank you for you lovely review. Samantha Morse π β¦
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5/5
GoogleRecently moved counties following our second long let through Your Move and they have been absolutely superb. Cheryl and the team made the process so easy for us and were professional and friendly from start to finish, weβre really sad to be saying goodbye to them, wonderful letting agent, would thoroughly recommend them and wouldnβt hesitate to go back to them if we ever move back to the area. Thank you all so much!
Debbie Β· 27 August 2023 Β· Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied Β· 23 October 2024
Thanks for the review :)
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3/5
GoogleEdit: Unfortunately Iβve had to drop my rating by 2 stars because I was treated very rudely by Harry. Thankfully the other staff in the office were very helpful after the fact and were lovely to speak to, and they solved my issue within 5 minutes. However, the experience was thoroughly soured by this interaction, and I cannot in good conscience maintain a 5 star rating of this company.
Morgen did a fantastic job coordinating my move despite me being out of the country. From arranging video viewings and quick response times, this experience couldnβt have been smoother!
Daniel Β· 27 August 2023 Β· Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied Β· 23 October 2024
Thanks for the review :)
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5/5
GoogleMorgen and the rest of the team made moving in to my new rental property so easy. Everything went so quickly and smoothly and got me into my flat within days, under a tight deadline to get me in before I started a new job. Can't thank them enough for the quick responses and all the help!
Fionn Β· 27 August 2023 Β· Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied Β· 26 August 2024
Dear Fionn
Thank-you ever so much for your kind review, myself and the team wish you all the very best in your new home. Kind Regards Sam
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5/5
GoogleSamantha Morse at Your Move Southsea exceed all of my expectations from start to finish. When my property went on the websites it look great and we had many viewings which resulted in a sale at a very good price. It was a very quick turn around to a exchange and a completion. Samantha helped me with all paperwork and if anything need to be done she was on it straight away to make sure the process went smoothly for me. If you are looking for Southsea agent who has great knowledge of the market and has your best interest at heart then call Samantha you won't be disappointed.
Danny Β· 27 August 2023 Β· Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied Β· 26 August 2024
Thank you so much for taking the time to leave this review Joe. I wish you all the best. Kind regards Samantha :)
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5/5
GoogleRating only, no written review.
Oyon Β· 26 August 2023 Β· Your Move Southsea
Agent replied Β· 24 October 2024
Thanks for the review :)
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4/5
GoogleRating only, no written review.
Cassie Β· 24 August 2023 Β· Your Move Newton Abbot
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5/5
GoogleSold our house, quick and efficient service..
Steve Β· 23 August 2023 Β· Your Move Newton Abbot
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4/5
GoogleFriendly staff who who offer excellent service and update u on next move
Green Β· 22 August 2023 Β· Your Move Edward Rose Camborne (12 Commercial Street)
Agent replied Β· 17 June 2024
Hi Green,
Thank you for the lovely comment. I hope you have settled in well to your new property. If you need anything else please do get in contact.
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