5/5
ABSOLUTELY EXCELLENT SERVICE, LIBBY WAS A STAR AS I WAS CONSTANTLY PHONING HER SHE WAS ALWAYS HAPPY TO HELP IN ANY WAY
Agent replied Β· 6 February 2024
Thank you so much for your feedback and good luck in your new home!

Trusted Agent profile Β· Devon, Hampshire, Cornwall and more
Verified
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2,972 reviews across 11 offices and 3 platforms
Your Move Edward Rose has 11 offices, in Newton Abbot (two offices), Southsea (two offices), Plymouth, Camborne (two offices), Southampton (two offices) and Waterlooville (two offices) (Devon, Hampshire, Cornwall and Portsmouth). Together they have 2,972 reviews on three platforms, rated 4.6 out of 5 overall.
2,953
Reviews on Google
All 11 offices
7
Reviews on Facebook
All 11 offices
12
Reviews on Yell
All 11 offices
Your Move Edward Rose's 11 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
ABSOLUTELY EXCELLENT SERVICE, LIBBY WAS A STAR AS I WAS CONSTANTLY PHONING HER SHE WAS ALWAYS HAPPY TO HELP IN ANY WAY
Thank you so much for your feedback and good luck in your new home!
5/5
Libby was so helpful and very knowledgeable on getting us a rented property. I would definitely recommend going through Libby.
Thank you for your feedback, much appreciated and good luck in your new home!
5/5
We had a really smooth move with 'Your Move'. Libby and the letting team were excellent and even left us a welcome box which was very much appreciated π β¦
Thank you so much for your feedback, it is very important to us - Good luck in your new home!
5/5
Very helpful as a buyer and communicative when issues arose. Thanks to Sam and the team.
5/5
Just moved into our home so so happy with your move. Nothing was a problem and was kept in the loop. Thanks to libby for helping us find are dream home and completing are move π β¦
Thank you for your feedback, this is very important to us. Good Luck in your new home!
5/5
Your move made my recent move very easy I had no issues at all, Libby Williams who was my point of call for the move was always happy to help she answered any questions I had straight away either via email or phone call. I would highly recommend your move estate agents top service π π β¦
Thank you so much for your feedback, it is very important to us. Good luck in your new home!
5/5
I was greatly impressed with the standard of professionals and efficiency. Emma who dealt with me from from start to finish was absolutely brilliant. Good communication throughout. Keep up the good work. Brilliant team you have there . β¦
5/5
The team at Your Move in Waterlooville are professional, attentive and dedicated to making your rental experience a smooth and effective one. Carly and Emma have kept us appraised of progress and supported us well through our first landlord experience.
5/5
Your move made my recent move very easy I had no issues at all. Emma who was my point of call for the move was always happy to help, she answered any questions I had straight away. Her customer service is out of this worldππ I would highly recommend your move estate agents. β¦
Thank you so much for your review, your feedback is very important to us! Good luck in your new home π β¦
5/5
Great service from Sam in sales progression, very friendly & professional. Sam kept in communication throughout & went above and beyond in answering questions ensuring the process went smoothly. Throughly recommend!
5/5
Rating only, no written review.
Thanks for the review :)
5/5
What a fantastic company to deal with, they keep you up to date all the time, and rented out my house extremely quickly I was more than impressed. I highly recommend them and they are worth more than 5 stars
Dear Ann, Such a pleasure to work with you. Thank you again for your kind words. Many thanks Samantha
5/5
Great service and support by the team at your move, special mention to Harry and Sam for being on hand with any assistance or questions. Having sold two properties with them, i can highly recommend their expertise, a smooth and easy process.
Dear Adam, Thanks for the great review. Always a pleasure. Thanks Sam
5/5
Friendly and very responsive staff with great communication.
5/5
Friendly and very responsive staff with great communication.
5/5
Great & competent correspondence at all times buying through this team (YourMove Southampton) Can't fault the efficiency of Charlie & Max throughout our whole involvement. Thanks again for all your help guys :)
Hi Lauren, Thank you so much for your kind words. It has been a pleasure to work with you. We wish you the best in your new home!
1/5
Beware of hidden charges! At first I thought Your Move was a really good estate agent. However, I realised the goodness was only because they were holding my deposit. During the end of tenancy at the time of releasing my deposit, I was heavily charged for cleaning service. Even the landlord and the quarterly review Instructors said that the flat was kept in a clean condition. When I asked for the cleaning invoice, I was sent a basic invoice just showing the amount saying cleaning charges!. Agent Josephine did not even try to help to speak to the landlord or the cleaning company regarding the ridiculous amount. I felt very bad as even after keeping the flat clean and tidy by treating it as my own, I was charged a heavy amount. I will definitely not be using Your Move again! I trusted Your Move with my holding deposit but they clearly broke my trust. Anyways, money lost can be earned but they have definitely lost a valued customer!
Hi Stacy, I'm sorry to hear to feel there has been a poor experience with Your Move. The landlord asked for cleaning to be completed at the end of the tenancy as the property was not returned in the same condition as the inventory. My colleague Josephine offered you to raise this a deposit dispute if you didn't agree to this however you confirmed in writing for this cost to be taken from your deposit. Thank you - Vic
5/5
What a fantastic company to deal with, they keep you up to date all the time, and rented out my house extremely quickly I was more than impressed. I highly recommend them and they are worth more than 5 stars
Dear Ann, Such a pleasure to work with you. Thank you again for your kind words. Many thanks Samantha
5/5
Very friendly staff, were very helpful and informative through the entire process. Tried afew other letting agents in plymouth and Rightmove were the best by far, highly reccomend if you're thinking about moving and special thank you to Abi.
5/5
Rating only, no written review.
Thanks for the review :)
5/5
What a friendly and helpful estate agent! Kelly was really helpful organizing viewings on such short notice. She was very knowledgeable and enthusiastic, and such a pleasure to meet. Tia also showed us two properties and was able to fill in us about the area, very useful as we are not based in Plymouth. I would highly recommend them!
5/5
Rating only, no written review.
Thank you Kate, really appreciate the review. Thanks Sam
5/5
Rating only, no written review.
Thanks for the 5*****, Kind Regards Samantha
5/5
Libby was ALWAYS available for home tours and for sorting out problems. Their responsiveness was incredible. Seriously. Moving to new home was very easy with them.. Cheers...
Hi Anoop, Such a lovely review, thank you again, always here to help. Regards Samantha
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Edward Rose, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Your Move Edward Rose and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 5 Gold across five branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Your Move Newton Abbot has the most, with 439 reviews rated 4.7 out of 5, followed by Your Move Southsea with 390.
The 11 Your Move Edward Rose offices, by town:
Yes. In The Trusted Agent 2026 awards, Newton Abbot won Trusted Agent. At EA Masters 2025 its branches won 5 Gold awards.