Trusted Agent profile · North Yorkshire and East Yorkshire
Verified
★★★★★
4,631 reviews across 11 offices and 4 platforms
Your Move & Reeds Rains Rogers Stewart has 11 offices, in Durham, Stockton-on-Tees (two offices), Scarborough, Darlington, Hull, Middlesbrough (two offices), Durham City, Guisborough and Bridlington (North Yorkshire and East Yorkshire). Together they have 4,631 reviews on four platforms, rated 4.2 out of 5 overall.
2,501
Reviews on Google
All 11 offices
29
Reviews on Facebook
All 11 offices
9
Reviews on Yell
All 11 offices
2,092
Reviews on Trustpilot
Business-wide
Your Move & Reeds Rains Rogers Stewart's 11 offices, most reviewed first. Each has its own page.
Showing 2,496 reviews on Google only. Show every review
5/5
GoogleExcellent professional service. Everyone was so efficient, patient and polite. I would definitely recommend. Ben Clayton was very calm, polite and an very experienced member of the team. In fact from start to finish the house buying process was very smooth and I knew exactly what was happening. All of the staff were amazing. Thank you
5/5
GoogleI recently purchased a property through Reeds Raine Stockton & the service was excellent. Out of all the agencies I dealt with during my house hunting and purchase, Reeds Raine kept me informed, were courteous & helpful at all times. I would highly recommend them.
5/5
GoogleReeds Rains Stockton - highly recommended! Grace and Ben provided first class customer service and were always on hand to answer my (constant) questions. It made the whole process of selling our home a much better experience by having two great members of staff willing to go that extra mile!
5/5
GoogleI have been dealing with Reeds Rains Stockton for the last three years. They have been looking after two properties that I have rented. I am very please with the tenants they have found for me all been excellent tenants. Reeds Rains have managed the properties for me making sure that everything kept up to date. I have found everyone in the Stockton Branch friendly, understanding and efficient.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for the 5* review Lee, looking forward to working with you again in the future. Reeds Rains Durham
4/5
GoogleCompare to other agent, a relative good service and apartment conditions I exp.
Thank you very much for your kind review, your feedback is highly appreciated and we look forward to working with you in the future.
5/5
GoogleWe have recently rented a property through Paige Hutton and what a star she is,nothing is a problem and she is very very helpful,helped us all the way through the applications etc and a lovely friendly girl thankyou so much Paige keep up the good work you are a credit to Reeds Rains xxx
Thank you very much for your kind review, your feedback is highly appreciated and we look forward to working with you in the future. Kind regards, Paige Hutton
1/5
GoogleDo not rent from reeds rains, repairs not carried out waited over 1 month. On viewing the property were promised new sink, toilet and glass panel for shower this has not been done. Previous tenants property including urine stained bath mats left in property. Property left in a filthy state. see dirt on wipes after cleaning supposedly clean bath room, rubbish left in garden , shed etc
5/5
GoogleReedsRains has been managing my property in Langley Park, Durham for almost 10 years and have been delivering excellence consistently. I highly recommend them to any landlord.
5/5
GoogleI'd highly recommend Reeds Rains Durham. I called on Monday and was offered an appointment straight away that day. Ashley was really helpful and very professional. He was very knowledgeable and clearly explained all my options and processes to me.
Thank you very much for your kind review Sarah, your feedback is highly appreciated and we look forward to working with you in the future. Kindest regards, Ashley Mitchell
5/5
GoogleGem at RR was great. In fact all the staff were brilliant. Right from the start they generated viewings and very quickly a sale. Plenty of communication and always there when needed . Definitely recommend this team especially Gem who was a 'little Gem' , friendly and helpful to the end. Many thanks
Thank you for your kind review. If you need us in the future you know where we are.
5/5
GoogleI have dealt with many of the Reeds Rains branches in the North East over the past years and can honestly say the Durham branch upkeep those high standards set, impeccably. Lucy and the team go out of their way to provide a top service that I could not recommend highly enough. If you're buying, selling or investing in this area this is the place to go!
Thank you for your kind review Liam, we look forward to working with you in the future. Reeds Rains Durham
5/5
GoogleWe have received fantastic service from Paige Hutton, extremely friendly, helpful and efficient. Paige most definitely has made this move less stressful, a true asset to Reeds Rains and I look forward to dealing with her in the future. Many thanks again and best wishes
Thank you very much for your kind review Janet, your feedback is highly appreciated and we look forward to working with you in the future. Kind regards, Paige
5/5
GoogleHaving experienced the very worst of letting agents previously. The folks that never return calls. The folks that never actually follow through and do what they say they will I was close to giving up on renting property in Durham. As a last roll of the dice I booked a viewing and met Ashley Mitchell. Who has completely changed my view. Punctual , friendly, helpful and above all else an astute professional who clearly cares about what he does, which makes a massive difference. When I look to move next Ashley at Reeds Rains will be the only number I call.
Thank you very much for your kind review Brian, your feedback is highly appreciated and we look forward to working with you in the future. Kindest Regards, Ashley Mitchell, Lettings Manager, Reeds Rains
5/5
GoogleI visited Reeds Rains when I was looking to move from Newcastle to Durham. I met with Lucy initially, who gave me great advice on the area. Her team were friendly, and recommended a number of properties to meet my requirements. I'd highly recommend.
Hi Luke, thank you for the great feedback, we are glad you are happy with the service received. Reeds Rains Durham
5/5
GoogleAs a landlord I have been provided with outstanding support and advice by Ashley and the Durham team for a number of years. With Ashley's assistance my property has achieved almost 100% occupancy, whilst I have been able to rely upon the Reads Rains team to deal with day to day management of the property, including maintenance and legal compliance. I would recommend Ashley and his team at Durham to any new or established landlord.
Hi Mike, Thank you very much for your review, we look forward to continuing the relationship with Reeds Rains.
5/5
GoogleI would 100% recommend Reeds Rains. Gemma has been an absolute pleasure to deal with, always friendly, professional and informative. She immediately responded to all of our requests and she went above and beyond in making sure we find the right home for us. We are extremely grateful for the wonderful service we received and of course we will be back in the future :)
Thank you for your kind review Hara, we look forward to working with you in the future. Reeds Rains Durham
5/5
GoogleReeds & rains provided excellent service we had 4 veiwings in 2 weeks and we have agreed a sale would highly recommend
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleCommunication and speed in setting up a new tenancy was great 👌 …
5/5
GoogleVery easy getting a place to rent and staff were very helpful in expediting the process!
5/5
GoogleBought my first house using Reeds Rains and couldnt be happier with them.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Your Move & Reeds Rains Rogers Stewart and its branches won awards at EA Masters in three years, most recently 2025.
EA Masters winners in three years, the group and its branches: 2021, 2022, 2025.
EA Masters by year, 2021 to 20252025 1 Gold EA Masters 2025 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Send Reeds Rains, a message.
Durham has the most, with 2,246 reviews rated 3.8 out of 5, followed by Stockton-on-Tees (11 Silver Street) with 2,069.
The 11 Your Move & Reeds Rains Rogers Stewart offices, by town:
Yes. At EA Masters 2025 its branches won 1 Gold award. The group and its branches have also won 8 other industry awards since 2021.
