Your Move & Reeds Rains Rogers Stewart estate agents in Durham, Stockton-on-Tees, Scarborough and 6 more

★★★★★ 5/5

Google

I am writing to pass on a huge thank you to your Scarborough branch and particularly Lydia who has been managing the lettings and maintenance of my block of 4no. flats. I first contacted Clark when I was disappointed in the service I was receiving by another local agent and he was excellent over the phone and gave me confidence in the branches ability to manage the block competently. Lydia has been absolutely immense at doing just that. We have definitely had our fair share of challenges along the way, with lots of maintenance issues, receiving quotations, overseeing works and managing some ‘tricky’ tenants too! But Lydia has been amazing throughout. Too often people like to write in and phone about complaints and how terrible the service provided is, but I always find it frustrating that the same cannot be said with positive feedback! I am extremely thankful to Lydia and the rest of the team in the branch for all they have done and are currently doing to ensure my flats are let as quickly as possible and managed well. I would also like to thank Maria who has also been very involved with managing the flats; she too has been excellent every time I have dealt with her on any issues or challenges we have faced.

K · 7 February 2020 · Reeds Rains, Scarborough

★★★★★ 5/5

Google

I am currently in the processing of buying through Reed Rains. I had a bad experience with another local estate agents and wanted to ensure I was supported as this is currently my first house move which I have found very daunting. Becky initially showed me round and instantly put me at ease and I did not feel pushed into a decision, following this Dan showed me round the second time and he was easy to talk to and forthcoming with any information when I was asking alot of questions. Lauren has gone above and beyond so far in the house move; staying behind late to get the initial paperwork sent in the same day post, staying with myself on a visit for an hour and being proactive in moving the sellar on for completion in the house. Lauren has also made me feel very much at ease with the company and no question has been too stupid. Lauren is also very knowledgable about local tradesmen in the area, whilst I accept these are recommendations, I have no qualms about accepting the reccomendations considering the level of support we have recieved... counting down to completion day!

Lucy · 7 February 2020 · Reeds Rains, Scarborough

★★★★★ 5/5

Google

We have found all staff in Scarborough's Reeds Rains to be friendly, helpful, efficient and always professional throughout the entire process of selling our home. We are going ahead with purchasing a property through reeds rains and already i am finding the same helpful service. Thanks you!!!

LucyJo · 7 February 2020 · Reeds Rains, Scarborough

★★★★★ 5/5

Google

Any experience I have had with reeds rains over the years has been a swift pleasureable experience. Lauren is a very accommodating and knowledgable estate agent who has exceeded any of my expectations when dealing with property matters, she is a credit to your company

Hisham · 7 February 2020 · Reeds Rains, Scarborough

★★★★★ 5/5

Google

We have had a very good experience with Reeds Rains. We started with the Whitby branch, which I think has now closed, and were transferred to the Scarborough branch which continued our sale to completion. All members of staff were friendly and efficient, and their communication was excellent from start to finish. Many thanks to all.

Stephen · 7 February 2020 · Reeds Rains, Scarborough

★★★★★ 5/5

Google

We originally started the journey of the sale of our house through the Whitby branch of Reeds Rains and when this branch closed we were transferred to Scarborough. We did feel a little apprehensive as we had developed a good working relationship with the staff at Whitby. However, our concerns were unfounded! Our point of contact at Scarborough was a lovely lady named Rebecca Lenaghan. She has been fantastic, always helpful, kept us informed at all times and helped us remain positive throughout the whole process. Thank you Reeds Rains but most importantly thank you Bekky, you have been the best. You certainly deserve the Five stars! Estate Agents often get bad press as house sales are becoming more and more difficult but we highly recommend Reeds Rains, especially the Scarborough branch.

Marshall · 7 February 2020 · Reeds Rains, Scarborough

★★★★★ 5/5

Google

Service has been first class, especially from Lauren. I was kept up to date at all times by her, even when she was away from the office, and nothing was too much trouble. Many thanks for all your hard work Lauren, I would have no hesitation in recommending the Scarborough office.

Lorna · 7 February 2020 · Reeds Rains, Scarborough

★★★★★ 5/5

Google

Professional and fantastic service from Lauren at Scarborough -efficient, personable, professional and nothing too much trouble. She never sounded like she had experienced a hard day even at 5 p.m on a Friday when she took the time to call and reassure us that things were in progress. She also never gave up trying to contact me by other means when my phone signal in our remote location proved to be decidedly dodgy! I call that service. When we first saw th property for sale it was advertised in the Whitby office which unfortunately closed the week after. Lauren in the Scarborough office together with Clark and other staff had to take on the extra work. They both did this with a smile despite the extra work load it must have caused and although there has been a change of location we feel we have suffered no loss of service. Lauren fought our corner as buyers with the vendors of the property because she recognised we were serious and really liked the property and wanted to take it on and look after it . So far things are going smoothly and I can thank Lauren for that -she has done a brilliant job. Well done and your friendly. knowledgeable and efficient service has been much appreciated.

Valerie · 7 February 2020 · Reeds Rains, Scarborough

★★★★★ 5/5

Google

Lauren has gone over and above to help us with our house sale and has regularly dealt with matters out of hours. She has such a positive and can do attitude that is really refreshing, in what can be a really stressful time. Nothing has been too much trouble for Lauren and we highly recommend her as your Agent.

Margaret · 7 February 2020 · Reeds Rains, Scarborough

★★★★★ 5/5

Google

Lauren has been exceptional! We are buying and selling through Reeds Rains and nothing is too much for her. She has been incredibly proactive and reactive. We would definitely recommend Reeds Rains to friends.

Lesley · 7 February 2020 · Reeds Rains, Scarborough

★★★★★ 5/5

Google

Lauren has been an absolute pleasure to deal with during the purchase of our new home near Whitby. She has kept us updated and has been very professional and friendly. We look forward to our chats with her! I would not have any hesitation in recommending her and Reed Rains for properties in Whitby as well as Scarborough.

Liz · 7 February 2020 · Reeds Rains, Scarborough

★★★★★ 5/5

Google

Rebecca at Reeds Rains Scarborough has recently been dealing with the purchase of a property on our behalf, the service we have received so far is excellent. Rebecca is great at keeping us updated with what's going on at each step on the way and nothing is to much trouble. We would not hesitate to use Reeds Rains in the future. Keep up the great work!

Nicola · 7 February 2020 · Reeds Rains, Scarborough

★★★★★ 5/5

Google

The staff at Reeds Rains Scarborough have been professional and polite throughout the process of selling our property. Lauren in particular has gone above and beyond our expectations to ensure the sale of the property. Lauren kept us informed during every step of the process and became the centre of communication between all parties involved. Lauren has definitely earned the five star review. Thank you Lauren and Reeds Rains Scarborough.

Diane · 7 February 2020 · Reeds Rains, Scarborough

★★★★★ 5/5

Google

Lauren has been extremely helpful at every stage in the process of buying a house through Reeds Rains, Scarborough. Nothing has ever been too much trouble and every query has been responded to very promptly. Would recommend Lauren and Reeds Rains every time! Top service !!

Craig · 7 February 2020 · Reeds Rains, Scarborough

★★★★★ 5/5

Google

Reed Raines Scarborough have been fantastic. We lost a buyer a couple of days before exchange and within two days the wonderful Becky had got us two new offers (one at the asking price). Becky and everyone at the office work extremely hard for both buyers and sellers and keep you informed every step of the way. Excellent Agents.

Gillian · 7 February 2020 · Reeds Rains, Scarborough

★★★★★ 5/5

Google

First class service from start to finish. Lauren managed the purchase of my house 2.5 years ago so it was a very easy choice to go with Reeds Rains when I decided to sell recently. This time Becky managed the sale and got me 2 offers within 10 days of the house going on the market - one above asking price. This where Becky really impressed me; adding value and showing her expertise by negiotating with the proposed buyers to ensure I got the best possible price. Becky constantly kept me updated and took a very proactive role through the process, liaising with everyone involved to push things along. If you want a professional, friendly and efficient service that will EXCEED your expections, choose Lauren and Becky at Reeds Rains.

Donna · 7 February 2020 · Reeds Rains, Scarborough

★★★★★ 1/5

Google

Rating only, no written review.

Jordan · 7 February 2020 · Reeds Rains, Hull

★★★★★ 5/5

Google

Rating only, no written review.

Kelly · 7 February 2020 · Reeds Rains, Hull

★★★★★ 5/5

Google

Rating only, no written review.

John · 7 February 2020 · Reeds Rains, Hull

★★★★★ 5/5

Google

Brilliant customer skills

Chris · 7 February 2020 · Reeds Rains, Hull

★★★★★ 1/5

Google

Terrible service daughter been in property 4 mths still no gas.

Colin · 7 February 2020 · Reeds Rains, Hull

★★★★★ 5/5

Google

Brilliant experience thanks Steven goforth hope you enjoy your Moët xx

Julie · 7 February 2020 · Reeds Rains, Hull

★★★★★ 5/5

Google

Excellent service and amazing staff I dealt with Steven goforth and couldn't ask for anyone better.

Dominique · 7 February 2020 · Reeds Rains, Hull

★★★★★ 5/5

Google

A very nice change to receive such a friendly & professional service, thank you for all your help Nathan & Lorna, made life easy 🙏 …

Sean · 7 February 2020 · Reeds Rains, Hull