5/5
Thank you Julie for your help as always. First class service from you.
Agent replied · 6 February 2024
Thanks for taking the time to give your 5 Star review.

Trusted Agent profile · North Yorkshire and East Yorkshire
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★★★★★
4,633 reviews across 11 offices and 4 platforms
Your Move & Reeds Rains Rogers Stewart has 11 offices, in Durham, Stockton-on-Tees (two offices), Scarborough, Darlington, Hull, Middlesbrough (two offices), Durham City, Guisborough and Bridlington (North Yorkshire and East Yorkshire). Together they have 4,633 reviews on four platforms, rated 4.2 out of 5 overall.
2,501
Reviews on Google
All 11 offices
29
Reviews on Facebook
All 11 offices
9
Reviews on Yell
All 11 offices
2,094
Reviews on Trustpilot
Business-wide
Your Move & Reeds Rains Rogers Stewart's 11 offices, most reviewed first. Each has its own page.
Showing 2,496 reviews on Google only. Show every review
5/5
Thank you Julie for your help as always. First class service from you.
Thanks for taking the time to give your 5 Star review.
1/5
Phoned regarding a house for let and left message with office and no one even phoned back - house still up for rent.
5/5
Zoe was very helpful and would recommend your move to anyone who was moving into the local area.
Thanks for your 5 star review, its great to get positive feedback.
5/5
Big thanks to Zoe for her help nothing was too much hassle and made the move easy and seamless
Thank you for your 5 Star Review, feedback is always appreciated.
5/5
Used the Darlington Branch & met Elliot to view a property, excellent from him from start to finish. Would highly recommend
Thank you for your 5* review
5/5
So I bought a house in Darlington Elliott helped the process along nicely constant updates and was a good go to man.
Thank you for your 5* review
1/5
One star is a push, Rubbish communication attitude stinks.i had signed my tenacy to go in to collect my keys on the day to be told they wasnt ready.i hung around with all my removals to be told i wouldn't be getting my keys today Avoid.
5/5
The service that I was given about a property was really helpful and how to go ahead with a property and it was a great job from Karen and zoe and I would even give this more than I 5 star rating
Thank you from the Darlington team, much appreciated.
5/5
Your move have been brilliant in helping us get our new home, Zoe is a brilliant member of staff and has helped us so much.
Many thanks for such positive feedback for our team.
1/5
Con artists saying there’s a ccj on credit file when looking at credit file whilst on phone to them and there is nothing on credit file saying anything about ccj against the person that made the application. Excuses to keep the £137 making a profit from nothing. Nothing but thief’s.
5/5
I spoke to Phil at the Darlington branch a while ago his knowledge of the area was fantastic along with his knowledge of rental and maintenance questions would highly recommended.
Thank you so much for the feedback.
5/5
Zoe showed us round the property and answered all the questions we had. As the guarantee I wanted certain things confirming and she went beyond to make sure all questions were answered. I would highly highly recommend Yourmove and all the staff there.
We really appreciate the positive 5 Star Review, thanks.
5/5
I am extremely happy to sell my property through Your Move, they are professional, efficient and always helpful and courteous. Thank you to all of the staff in the Darlington branch.
Many thanks for your 5 Star Review from all the Your Move Darlington team
5/5
Your move Darlington office is top notch, especially the team for landlord support in getting any mantainence problems delt with and issues resolved. Andrea is a star! Cheers
Thanks for your 5* Review for the Darlington Your Move team, very kind.
5/5
I would recommend Darlington & Teesside Landlords to utilise Elliot's services of Your Move of Darlington. Elliot has provided us with an excellent, prompt and professional service. 100% recommend Elliot to Landlords to give Elliot of Your Move an opportunity Mr Manjinder Jagpal, IBL&PD, Landlords.
Thank you for your 5* review, we appreciate your comments about the Darlington team!
5/5
The Darlington team were fantastic Amy ,Danielle ,Emma. Very helpful nothing was ever to much for them. David well this man went above and beyond to to sort my move out. A massive thank you to this man.
Great feedback, thank you very much.
1/5
Landlord renting out a property - poor communication from the estate agents and complete incompetence! Information not shared with the yourmove head office, wrong documents sent and tenancy agreements taking nearly a year to complete. New tenants (young family with baby) were left homeless and told they couldn't move in unless a document had been completed, which yourmove had failed to send out. All dealing and requests seem to be done over the phone so there is no audible trail and references. Overall extremely rubbish service.
Dear Adam, We are sorry you feel you have received unsatisfactory service from Your Move Darlington, we take all feedback seriously, I know we have spoken recently with regards to the renewal of the tenancy. If you would like to discuss this in further detail, please do not hesitate to contact us at the branch. Kind Regards, Jenny
5/5
Just to say a big thank you to Julie at Your Move in Darlington, who has always been very helpful . Great communication and she seems to just genuinely care! 5 star service! And to all the team - Merry Christmas))))
Excellent feedback, thanks for responding.
5/5
The service we have received from Your Move in Darlington, David James and his staff, and in particular Danielle and David. I do not know what we would have done without them and their support through this difficult time. Would thoroughly recommend the team to represent you in any house sale, purchase or rental.
Dear Pat, many thanks for your kind review on Google, many thanks on behalf of the team, Kind regards, David.
5/5
Excellent customer service from Andrea at Your Move Darlington. I had an issue recently and she sorted it out straight away, in a very friendly manner. I would recommend if you are dealing with Your Move Darlington to ask for Andrea.
Many thanks for your 5 Star review and kind comments.
5/5
I cannot fault this agency on anything. They are ALL very friendly and professional, nothing was a trouble to them, they went over and above in helping me with my sale. From the very first meeting with Emma I left everything to them. I was kept informed every step of the way by David and Danielle. Highly recommend them. Thank you all for helping me through what was a stressful time for me.
Dear Enid, thank you so much for your kind words posted on the Google Review, it is very much appreciated.
5/5
We have been a tenant at this property for over 6 years now and have found the maintenance place in Southampton a nightmare to communicate with. We now more recently only deal with Andrea at the Darlington office and she really efficient at getting maintenance work done. We call her with the issue and it gets resolved straight! Fantastic service
Thank you for your 5* review, we appreciate your comments about the team!
5/5
Darlington Branch I used this branch for the full letting service, Their service was excellent, staff friendly and informative. The marketing went well and when staff contact me with any queries they are polite and courteous. Would not hesitate to recommend Your Move estate agents. Well managed and efficient *****
Thank you Ann for posting a review of the services you have received from our branch, we are delighted you have had a good experience with us! Thank you from the Darlington team!
5/5
So so happy with Danielle and Your Move as a whole - really amazing friendly service and couldn’t help us enough! From start to finish she has been fantastic and been only an email or a phone call away which is fantastic for me as a FTB. Absolutely amazing couldn’t recommend anyone better to have dealt with us. Merry Christmas
Thank you for your kind review it is much appreciated. Have a great Christmas.
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Your Move & Reeds Rains Rogers Stewart and its branches won awards at EA Masters in three years, most recently 2025.
EA Masters winners in three years, the group and its branches: 2021, 2022, 2025.
EA Masters by year, 2021 to 20252025 1 Gold EA Masters 2025 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Send Reeds Rains, a message.
Durham has the most, with 2,248 reviews rated 3.8 out of 5, followed by Stockton-on-Tees (11 Silver Street) with 2,071.
The 11 Your Move & Reeds Rains Rogers Stewart offices, by town:
Yes. At EA Masters 2025 its branches won 1 Gold award. The group and its branches have also won 8 other industry awards since 2021.