Your Move & Reeds Rains Rogers Stewart estate agents in Durham, Stockton-on-Tees, Scarborough and 6 more

★★★★★ 5/5

Google

Rating only, no written review.

Dean · 9 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

Rating only, no written review.

Ciona · 9 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

Super helpful and kind

Caroline · 9 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

I am leaving a 5* review on the account of Jasmin, who went above & beyond what was required of her and stayed behind on her workday just to give me the keys. This was much appreciated and allowed us to move in smoothly. Thank you Jasmin!

Christine · 9 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Google

1 star is too kind. We found this amazing house and after so many viewings we thought this was it. Reeds and Rains are unprofessional to say the least. We were completely disappointed with them after how they handled us. We did what everybody does, once we saw the house we instantly called them and this is how it went: 1st call: Hello? Yes sorry the person (can’t remember her name) handling that specific house is out at the moment. Leave us your details we’ll call you back. We never got a call back. No worries people forget it’s alright we’ll call again. 2nd call: Hello? Oh yes I remember well that person is not in again (really?). There will be an online viewing don’t worry we will contact you. A week and no call back. 3rd call: Yes? Oh that house? Sorry someone took it of the market (what the actual hell?). At this point we told them to keep us in mind for future houses. She replied yes yes and hang up. Seriously is this how they handle people? Completely disappointing and we will never use Reeds and Rains bad and unprofessional. I guess if you know a friend of a friend you get the house you want. Good luck with them though I suggest you avoid them.

Steve · 9 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Google

We had a very disappointing experience with this estate agents. We put an offer in on a house which was accepted immediately. We had already explained to the property owners and the estate agents themselves that we needed to get our house sold and were reassured they were totally fine with that and there was no rush. We were told to celebrate! We made the effort to go in to Durham the next day, on their instruction to drop off our ID and have a chat and were again reassured. A few days later I had a phone call from Charlene regarding our house situation, and she seemed confused that we needed to sell our property. I explained again and thought nothing of it. Later that afternoon I got a text from the SELLER not the estate agent to tell us they had to pull out of the sale due to trying to evade having to pay the stamp duty on their new property, so they needed to sell to someone who was proceedable immediately. We were absolutely crushed and confused. Very unprofessional of Charlene/Reeds Rains to not call me directly to explain this and instead left it up to the sellers themselves which is massively unfair. We never received any further information. Funnily, we sold our house within a matter of days but they'd already offered it to someone else. The whole interaction was stressful, unprofessional and cruel and thankfully we never had to work with this branch again.NegativeResponsiveness, Professionalism

Kate · 9 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

From the social distanced valuation visit, at which a realistic valuation was given, through production of sellers pack and brochure to providing a closing meter reading, the service from Reed Rains in selling our property has been excellent. We were very well informed of the various sales options, including modern auction. The facility to drop off keys and documents at a partner agency near where we now live was much appreciated while trying to minimise travel. All along the way, the team kept us updated on progress. Many thanks to Gem, Lucy, Lauren and colleagues for their very professional and friendly service.PositiveResponsiveness, Quality, Professionalism, Value

Elaine · 9 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

New tenants at a Reeds Rains managed property and the whole experience so far has been so much better than we've had before as renters. Hannah and Jasmin have been so helpful and friendly throughout, making sure the property is perfect for us and keeping us updated at every stage. Can't thank them enough and would definitely recommendPositiveResponsiveness, Professionalism

Hannah · 9 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

My husband and I very recently bought a new home with Reeds Rains and we absolutely cannot fault their service at all. All of the staff, especially Gemma, were extremely helpful and could not do enough to assist us and the sellers to get the transaction through smoothly and efficiently. At all times they were easily reachable and had time to assist us, and passed messages between us and the sellers quickly and accurately. Many thanks again from both of us for such a great job.PositiveResponsiveness, Quality, Professionalism, Value

Kim · 9 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

Reeds Rains were recommended to us following a successful, speedy sale of a relatives home. Im pleased to say were received the same great service, I would definitely use Reeds Rains again in the future.PositiveProfessionalism

Deanne · 26 October 2021 · Your Move & Reeds Rains Rogers Stewart Stockton on Tees (Unit 3)

★★★★★ 5/5

Google

Very professional and forever searching for a tenant.PositiveProfessionalism

Paul · 27 August 2021 · Reeds Rains, Guisborough

★★★★★ 5/5

Google

Excellent service and very patient team. Was in the middle of a 4month house purchase (due to issues with mortgages) but the estate agents have been great. Shout out to Cathy who has kept me in the loop throughout the process and been very understanding about the delays on my end. I've rented properties in the past multiple times with lousy Estate agents. Reeds are brilliant!PositiveResponsiveness, Professionalism

Tahmeed · 27 August 2021 · Reeds Rains, Guisborough

★★★★★ 5/5

Google

Alice was extremely helpful with the process to getting in touch with a mortgage advisor. Also helped my understand how it all works.PositiveQuality, Professionalism

Denika · 27 August 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)

★★★★★ 5/5

Google

Excellent estate agent been in to office and dealt with Alice today she took the time to explain the rental process and was very helpful.PositiveResponsiveness, Quality, Professionalism, Value

Adam · 27 August 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)

★★★★★ 5/5

Google

Alice was very helpful and informative when looking for a place to rent. She gave me excellent options for my budget and was a lovely young woman.PositiveProfessionalism

Charlotte · 27 August 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)

★★★★★ 5/5

Google

Staff friendly & knowledgeable & made sensible suggestions. They earned their money with 23 viewings in 8 viewing days resulting in 11 offers. No one could ask for better.PositiveResponsiveness, Quality, Professionalism, Value

Penny · 27 August 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)

★★★★★ 5/5

Google

The service provided was excellent. The manager Christine was especially skilled and helpful, providing support and advice in a knowledgeable manner, but the whole team were helpful.PositiveResponsiveness, Quality, Professionalism, Value

Lorna · 27 August 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)

★★★★★ 5/5

Google

We recently brought our first home from reeds rains and they were helpfully and very professional. We couldn’t have asked for a better team to help us though this experience.PositiveProfessionalism

Mark · 27 August 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)

★★★★★ 5/5

Google

The staff at Acklam were always at hand to help with any inquiries. I always knew exactly what was going on with my house sale. A special mention to Chris who always went above and beyond. Thank you to all of you 😄PositiveResponsiveness, Professionalism

Tracey · 27 August 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)

★★★★★ 5/5

Google

Such an amazing estate agency. Chris is a credit to the company from start to finish she was always on hand to help. After other estate agents failed to sell the house she did it in just weeks!PositiveProfessionalism

Scarlett · 27 August 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)

★★★★★ 5/5

Google

The estate agent went out of her way to ensure that the sale was moved along quickly. She was responsive and helpful and I felt confident that the property was in safe hands. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Leila · 27 August 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)

★★★★★ 5/5

Google

Very professional and helpful. Highly recommended. Thanks very much to everyone for all your hard work on the renting side and also the sale. A breath of fresh air these days. An extra special thanks to Chris, the manager for all her help and support. :-)PositiveResponsiveness, Quality, Professionalism, Value

Nick · 27 August 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)

★★★★★ 5/5

Google

Many thanks to everyone at the Middlesbrough branch. The video tour they produced for the sale of our property was really impressive. Everyone worked hard to keep in touch during these difficult times. Special thanks to Chris Newell the branch manager who made many sensible suggestions and worked hard to ensure our sale completed.PositiveResponsiveness, Quality, Professionalism, Value

John · 27 August 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)

★★★★★ 5/5

Google

A huge thank you to christine and all the staff at Reeds Raines Trimdon Avenue. We were in an awkward position whereby we live in Australia and had our house to sell in Acklam without being able to be there due to the coronavirus. They made a huge effort in organising the sale of my car as well as the property. Everything ran so smoothly from start to finish there attention to detail and trustworthiness was exceptional we can’t thank them enough for all their help and consideration. We would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Christine · 27 August 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)