5/5
GoogleExcellent service from start to finish, Chris and her team have been amazing throughout. Would highly recommend.PositiveResponsiveness, Professionalism
Trusted Agent profile · North Yorkshire and East Yorkshire
Verified
Your Move & Reeds Rains Rogers Stewart estate agents in Durham, Stockton-on-Tees, Scarborough and 6 more
★★★★★
4,636 reviews across 11 offices and 4 platforms
Your Move & Reeds Rains Rogers Stewart has 11 offices, in Durham, Stockton-on-Tees (two offices), Scarborough, Darlington, Hull, Middlesbrough (two offices), Durham City, Guisborough and Bridlington (North Yorkshire and East Yorkshire). Together they have 4,636 reviews on four platforms, rated 4.2 out of 5 overall.
2,501
Reviews on Google
All 11 offices
29
Reviews on Facebook
All 11 offices
9
Reviews on Yell
All 11 offices
2,097
Reviews on Trustpilot
Business-wide
Our offices
Your Move & Reeds Rains Rogers Stewart's 11 offices, most reviewed first. Each has its own page.
- Your Move & Reeds Rains Rogers Stewart Durham83 New Elvet, Durham City, DH1 3AQ, DH1 3AQ2,251 reviews · 275 on Google (4.6)91 in the last 90 days
- Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)11 Silver Street, Stockton-On-Tees, TS18 1SX, TS18 1SX2,074 reviews · 0 on Google73 in the last 90 days
- Reeds Rains, Scarborough16 Aberdeen Walk, YO11 1XP387 reviews · 381 on Google (4.6)18 in the last 90 days
- Your Move Darlington3 Deuchars Court, Duke Street, DL3 7RU360 reviews · 360 on Google (4.6)20 in the last 90 days
- Your Move & Reeds Rains Rogers Stewart Stockton on Tees (Unit 3)Unit 3, Harper Parade, TS18 5EQ336 reviews · 336 on Google (4.9)22 in the last 90 days
- Reeds Rains, Hull508 Holderness Road, HU9 3DS331 reviews · 331 on Google (4.5)14 in the last 90 days
- Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)114 Trimdon Avenue Shopping Parade, TS5 8SB280 reviews · 263 on Google (4.7)27 in the last 90 days
- Your Move & Reeds Rains Rogers Stewart Durham City83 New Elvet, DH1 3AQ255 reviews · 252 on Google (4.6)0 in the last 90 days
- Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)114 Trimdon Avenue, Shopping Parade, Acklam, Middlesbrough, TS5 8SB, TS5 8SB245 reviews · 245 on Google (4.8)27 in the last 90 days
- Reeds Rains, Guisborough10-12 Market Place, TS14 6HF115 reviews · 110 on Google (4.8)3 in the last 90 days
- Reeds Rains Bridlington37 Quay Road, YO15 2AR7 reviews · 0 on Google0 in the last 90 days
Reviews on Google
Showing 2,496 reviews on Google only. Show every review
Google5/5
GoogleI would recommend reed rains to anyone very efficient very professional in these difficult times special thanks to Chris who has been nothing but helpful to me throughout this sale bright and cheerful at all times also many thanks to Paul who showed me great kindness and understanding at a very upsetting time Many thanks
5/5
GoogleStaff friendly & knowledgeable & made sensible suggestions. They earned their money with 23 viewings in 8 viewing days resulting in 11 offers. No one could ask for better.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe service provided was excellent. The manager Christine was especially skilled and helpful, providing support and advice in a knowledgeable manner, but the whole team were helpful.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe recently brought our first home from reeds rains and they were helpfully and very professional. We couldn’t have asked for a better team to help us though this experience.PositiveProfessionalism
1/5
GoogleI didn't like the experience my friend got when he used your services, just when I thought I could use your services only to discover that you don't sell convenience and your customer service is far below average 😭 and I won't recommend Reed's Rains Estate agent to first timers in the uk …
5/5
GoogleVery professional and friendly service. Chris was especially helpful with all of our questions during the buying process. I would definitely recommend Reeds Rans to anybody buying a property.
5/5
GoogleThe staff at Acklam were always at hand to help with any inquiries. I always knew exactly what was going on with my house sale. A special mention to Chris who always went above and beyond. Thank you to all of you 😄PositiveResponsiveness, Professionalism
5/5
GoogleHave used Reeds Rains several times over the years but this time they went above and beyond for us. Especially, Christine she was always available and so friendly and helpful.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSuch an amazing estate agency. Chris is a credit to the company from start to finish she was always on hand to help. After other estate agents failed to sell the house she did it in just weeks!PositiveProfessionalism
5/5
GoogleExtremely kind and helpful staff, i dealt with TED in particular this time, what a great chap he is. Well-done TED!!!!. Not to forget girls on the phones who are equally friendly and very helpful. VERY HAPPY OVERALL.PositiveProfessionalism
5/5
GoogleThe estate agent went out of her way to ensure that the sale was moved along quickly. She was responsive and helpful and I felt confident that the property was in safe hands. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleI believe that a business as this that caters to hospitality needs in terms of housing either renting or buying should listen and be willing to help new customers. I am in pains today in a new house I rented simply because this agency is more focused on taking my money than the quality of value given. First impressions go a long way, and reed rains has not given a good first impression regarding landlords, house agents in the UK in regards to visitors, international students coming to the UK for the first time. I was made to pay 6 months rent upfront simply because it’s my first time in the uk and hence can’t have a previous Landlord. I am highly dissatisfied as the staff that handed me my keys was unbothered about my welfare and concerns regarding the fixtures in the apartment. There was nobody to give me a tour or brief about how to live and use Morden fixtures in the house I.e heating controls and door security , security alarms and codes. This is unprofessional as anyone could get hurt using trial and error methods to figure out how electrical equipments work in a new home and I hope this is addressed by the management.
5/5
GoogleVery professional and helpful. Highly recommended. Thanks very much to everyone for all your hard work on the renting side and also the sale. A breath of fresh air these days. An extra special thanks to Chris, the manager for all her help and support. :-)PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMany thanks to everyone at the Middlesbrough branch. The video tour they produced for the sale of our property was really impressive. Everyone worked hard to keep in touch during these difficult times. Special thanks to Chris Newell the branch manager who made many sensible suggestions and worked hard to ensure our sale completed.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleMy husband rented an apartment with your services exactly a week ago and was asked to pay 6months rents upfront against the norm of a monthly payment just because he does not have any reference. After paying that much, most of the appliances in the house is not working, no one has come to give him a tour on how to operate the appliances in the house. A good number of the bulb in the house is dead, he has sent a mail to that effect backing it up with pictures along with the checklist but he has not be replied or the problem fix. The staff are very unprofessional with zero customer service and interpersonal relationship. I won’t recommend their services to anyone especially first timers or visitors in the UK because they are just concerned about their money and not the satisfaction of their customers.
5/5
GoogleI sold my home within 6 days. I cannot praise Christine Newell enough for helping every step of the way. She's always at hand to help with the process right through to completion. Reeds rains estate agents are by far the best when it comes to selling your home. Thank you so very much ChrisPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI would definitely recommend Reeds Rains, Middlesbrough. The staff were fantastic & very professional as I had a complicated sale. Branch manager Chris was especially great. She was nothing but helpful to me throughout. I can't thank them enough.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleApart from loving my apartment, the good customer service I received from Catherine the secretary is Amazing. Thank you for all your patience. I will always refer people to Reeds Rains because they are 100% reliable and they have your interest at heart.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAfter previously dealing with a couple of Estate Agents and receiving poor service and advice, I decided to invite Reeds Rains, Acklam, Middlesbrough to give a valuation on my current property I am wanting to sell. A guy called Elliot from Acklam branch came to see me. He was a breath of fresh air! Despite the fact that he looked fairly young, he was extremely personable, professional, and very knowledgeable. I explained my gripes about previous agents I'd dealt with and he reassured me on the way Reeds Rains operated making me feel really confident that first and foremost, he and all at Reeds Rains, had my best interests at heart. I had no reservations and instructed them to list my property asap. Apart from all that, their fees were also really competitive!!PositiveProfessionalism
5/5
GoogleReeds Rains have been fantastic in supporting us through the sale of our parents house. Nothing was too much trouble, they just got on with the job and kept us informed along the way. The property was sold really quickly. A special thank you to Catherine for her help and support. We would strongly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat friendly staff. Nothing too much trouble. Would highly recommend
5/5
GoogleRating only, no written review.
Agent replied · 8 November 2024
Hello Steve, Thank you for your kind review, we are always delighted for positive feedback about our team. If you need anything you know where we are :)
4/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Your Move & Reeds Rains Rogers Stewart and its branches won awards at EA Masters in three years, most recently 2025.
EA Masters winners in three years, the group and its branches: 2021, 2022, 2025.
EA Masters by year, 2021 to 2025
2025 1 Gold EA Masters 2025 winners
- Branch Gold Award (1)EA Masters 2025
2022 7 Gold across seven branches EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
Source: EA Masters winners lists, as published, linked by year.
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Questions about Your Move & Reeds Rains Rogers Stewart
Which Your Move & Reeds Rains Rogers Stewart office has the most reviews?
Durham has the most, with 2,251 reviews rated 3.8 out of 5, followed by Stockton-on-Tees (11 Silver Street) with 2,074.
Where are the Your Move & Reeds Rains Rogers Stewart offices?
The 11 Your Move & Reeds Rains Rogers Stewart offices, by town:
- Bridlington: 37 Quay Road, Bridlington, YO15 2AR
- Darlington: 3 Deuchars Court, Duke Street, Darlington, DL3 7RU
- Durham: 83 New Elvet, Durham City, DH1 3AQ, DH1 3AQ
- Durham City: 83 New Elvet, Durham City, DH1 3AQ
- Guisborough: 10-12 Market Place, Guisborough, TS14 6HF
- Hull: 508 Holderness Road, Hull, East Yorkshire, HU9 3DS
- Middlesbrough (114 Trimdon Avenue Shopping Parade): 114 Trimdon Avenue Shopping Parade, Middlesbrough, TS5 8SB
- Middlesbrough (114 Trimdon Avenue): 114 Trimdon Avenue, Shopping Parade, Acklam, Middlesbrough, TS5 8SB, TS5 8SB
- Scarborough: 16 Aberdeen Walk, Scarborough, North Yorkshire, YO11 1XP
- Stockton on Tees (Unit 3): Unit 3, Harper Parade, Stockton on Tees, TS18 5EQ
- Stockton-on-Tees (11 Silver Street): 11 Silver Street, Stockton-On-Tees, TS18 1SX, TS18 1SX
Has Your Move & Reeds Rains Rogers Stewart won any awards?
Yes. At EA Masters 2025 its branches won 1 Gold award. The group and its branches have also won 8 other industry awards since 2021.
