Your Move & Reeds Rains Rogers Stewart estate agents in Durham, Stockton-on-Tees, Scarborough and 6 more

★★★★★ 5/5

Google

Andrea at Reeds Reins is a superstar, as far as I’m concerned. Andrea kept me from unraveling completely during our purchase which was problematic from the start until the very last minute. The problems we had were exacerbated by our vendors’ choice of criminally incompetent solicitors - (choose wisely, folks! - when your estate agent advises you against your choice you should take their advice as you can bet they’re speaking from bitter experience!) Without Andrea’s hard work, understanding, professional and emotional support, I’m certain that our purchase would have fallen apart. I really felt like I had someone effective and caring on my side. In these no contact, COVID restricted times, a chat with Andrea was a virtual warm hug when things got tough. We got there in the end but we wouldn’t have got there without Andrea.

Katy · 23 January 2022 · Your Move & Reeds Rains Rogers Stewart Stockton on Tees (Unit 3)

★★★★★ 5/5

Google

I have used Reeds Rains Stockton to sell a rental property for me during lockdown and they have kept me upto date with regular contact. I'm also impressed with their Covid 19 guidelines and advice on how to stay safe whilst showing viewer's around the house. The staff are very friendly and professional. Highly recommended.

Paul · 23 January 2022 · Your Move & Reeds Rains Rogers Stewart Stockton on Tees (Unit 3)

★★★★★ 5/5

Google

We just bought our first home with Reeds Rains and could not be happier. Friendly and helpful staff who made the whole process easy and straight forward. I would absolutely recommend them.

J · 23 January 2022 · Your Move & Reeds Rains Rogers Stewart Stockton on Tees (Unit 3)

★★★★★ 5/5

Google

First class service from Amy and all the Team at Reeds Rains Stockton. Friendly, approachable and professional from the start to the finish. I was kept updated at all times and nothing was ever too much trouble. A smooth, hassle free experience. Highly recommend

Jo · 23 January 2022 · Your Move & Reeds Rains Rogers Stewart Stockton on Tees (Unit 3)

★★★★★ 5/5

Google

We appointed Reeds Rains Stockton to find my parents tenants and this was our first ever experience of renting out. The process from start to finish was very smooth. We were particularly were impressed by the speed and efficiency of their communication. All our queries (quite a few) were addressed and answered immediately and we would highly recommend them if you are looking for an agency to rent your property. Our tenants have moved in today and all has been dealt with very professionally.

M · 23 January 2022 · Your Move & Reeds Rains Rogers Stewart Stockton on Tees (Unit 3)

★★★★★ 5/5

Google

Rating only, no written review.

Dean · 23 January 2022 · Your Move & Reeds Rains Rogers Stewart Durham City

★★★★★ 4/5

Google

Rating only, no written review.

Nicola · 23 January 2022 · Your Move & Reeds Rains Rogers Stewart Durham City

★★★★★ 5/5

Google

Rating only, no written review.

Ciona · 23 January 2022 · Your Move & Reeds Rains Rogers Stewart Durham City

★★★★★ 1/5

Google

After you paid the holding deposit, their attitude is like you owe them money.

Kakit · 23 January 2022 · Your Move & Reeds Rains Rogers Stewart Durham City

★★★★★ 5/5

Google

Really great service and always happy to help if I had any queries or concerns whatsoever - Highly recommended

Gary · 23 January 2022 · Your Move & Reeds Rains Rogers Stewart Durham City

★★★★★ 5/5

Google

Very helpful and friendly, if you're looking for somewhere to live I'd highly recommend this company, we were there on matters not relating to accommodation and they were brilliant

T · 23 January 2022 · Your Move & Reeds Rains Rogers Stewart Durham City

★★★★★ 5/5

Google

I am leaving a 5* review on the account of Jasmin, who went above & beyond what was required of her and stayed behind on her workday just to give me the keys. This was much appreciated and allowed us to move in smoothly. Thank you Jasmin!

Christine · 23 January 2022 · Your Move & Reeds Rains Rogers Stewart Durham City

★★★★★ 1/5

Google

Due to this estate agent I ended up homeless with a child. After splitting with my partner and making them aware of this I told them as I was disabled I needed a letter with jist my name on proving I was the only tenant and howuch the rent was so I could take this to the job centre to be able to claim housing benefit in order to pay my rent. After several phone calls and emails (the nearest office was now 15 miles away after the closure of two local branches and I don't drive) I was still receiving correspondence with mine and my ex partners names on, which made it appear as though he was still living at the property so I couldn't claim housing benefit. This lead to more calls and emails and still nothing until they then wrote to me to say due to the fact I hadn't paid my rent that I had to leave the home my son and I had lived in for two years plus within two months, the date actually being the 23rd of December, two days before Christmas!! The treatment we received was absolutely disgusting. They also emptied belongings out of the house after I requested and was told I could have an extension on the date originally given due to illness and the time of year and they said they would contact me with a date to remove my belongings. I went with a friend to move things and they had taken a LOT of belongings and furniture without contacting me worth hundreds of pounds!

Dark · 23 January 2022 · Your Move & Reeds Rains Rogers Stewart Durham City

★★★★★ 1/5

Google

1 star is too kind. We found this amazing house and after so many viewings we thought this was it. Reeds and Rains are unprofessional to say the least. We were completely disappointed with them after how they handled us. We did what everybody does, once we saw the house we instantly called them and this is how it went: 1st call: Hello? Yes sorry the person (can’t remember her name) handling that specific house is out at the moment. Leave us your details we’ll call you back. We never got a call back. No worries people forget it’s alright we’ll call again. 2nd call: Hello? Oh yes I remember well that person is not in again (really?). There will be an online viewing don’t worry we will contact you. A week and no call back. 3rd call: Yes? Oh that house? Sorry someone took it of the market (what the actual hell?). At this point we told them to keep us in mind for future houses. She replied yes yes and hang up. Seriously is this how they handle people? Completely disappointing and we will never use Reeds and Rains bad and unprofessional. I guess if you know a friend of a friend you get the house you want. Good luck with them though I suggest you avoid them.

Steve · 23 January 2022 · Your Move & Reeds Rains Rogers Stewart Durham City

★★★★★ 5/5

Google

Very good, always cheerful, dealt a lot with sue alway helpfulPositiveQuality

Lynne · 12 January 2022 · Your Move & Reeds Rains Rogers Stewart Stockton on Tees (Unit 3)

★★★★★ 1/5

Google

By far the worst estate agents I've come across. Been moved out of a property and despite being told and in the contract the the bond will be back after 10, its been 28 days! Still waiting for a call back that was promised over a week a go. 2nd call back actually. Would stay away from these "cowboys", happy to take money but NO customer service skills at all. Really frustrating, with a lack of customer satisfaction. Every time you call you get the wrong person or promised a call back - which never comes. AVOID AVOID AVOIDNegativeResponsiveness, Quality, Professionalism, Value

Dave · 11 January 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

Highly recommended. Process was very smooth, answered every question i had, Zoe has helped me through the entire process since the day i viewed the property. I think that’s part of the reason why liked. And I appreciate the welcome gift.PositiveResponsiveness, Quality, Professionalism, Value

Tiffany · 10 January 2022 · Your Move Darlington

★★★★★ 5/5

Google

Rating only, no written review.

Emma · 29 December 2021 · Reeds Rains, Hull

★★★★★ 5/5

Google

Rating only, no written review.

Michael · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 1/5

Google

Rating only, no written review.

Emma · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

Iam so happy with their services.they are very helpful and kind.excellent services.very responsive .

Reni · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

Very efficient, and pleasant staff. Have use for buying and renting property, recently. Highly recommended

Sharon · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

We found all staff helpful and second to none on customer service Made our transition easy as we are out the area M & A Thank you

Michael · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

Great service from Ted who showed us round our recent house purchase was really helpful

Sandra · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)