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5/5
GoogleJordan dealt with my house purchase and she was great! Everything went smoothly and the sale completion came through quickly and easily. She was really lovely right from when I booked the appointment to view. Would recommend this estate agent and particularly Jordan, thank you for all your help!
Jennifer Β· 9 November 2023 Β· Your Move & Reeds Rains Rogers Stewart Durham
Agent replied Β· 8 November 2024
Hi Jennifer Thank you for your review, so glad to hear everything went smoothly with your house purchase I hope you have now settled into your new home. Kindest regards Zeta Operation Manager
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5/5
GoogleIβve recently just moved into a property let be reeds rains and we were dealing with Sarah, she has been the best person when speaking about the house and she has made everything so quick and easy for us. She has been so helpful she is so very pleasant when speaking to her and nothing is any trouble for her. I would definitely recommend going with reeds rains and also dealing with Sarah but all of the team have been so lovely and helpful when getting through to them.
Abigail Β· 9 November 2023 Β· Your Move & Reeds Rains Rogers Stewart Durham
Agent replied Β· 8 November 2024
Hi Abigail Thank you for leaving a really positive review about the service provided by Sarah and the team in Durham. Regards Zeta Pinchbeck Operations Manager
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5/5
GoogleDeb at Reeds Rains provided excellent support during the purchase of my new home. She had a very good relationship with the vendor and always passed on my questions promptly and courteously. When we hit a stumbling block with the building survey, Deb was supportive and patient, helping ensure that the issue was resolved to the satisfaction of both myself and the vendor. I strongly recommend Deb and Reeds Rains for anyone wanting a positive and smooth home purchase experience.
Peter Β· 9 November 2023 Β· Your Move & Reeds Rains Rogers Stewart Durham
Agent replied Β· 8 November 2024
Peter, Thank you for the kind review really appreciated and great to hear that you had a brilliant experience with Debs and the Reeds Rains Durham team. Many thanks Tony Hunter Residential Sales Manager
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5/5
GoogleRating only, no written review.
Gaz Β· 8 November 2023 Β· Reeds Rains, Hull
Agent replied Β· 6 February 2024
Dear Gaz,
Heartfelt gratitude for sharing a five-star review for us, your thoughtful feedback holds immense value to us.
Wishing you the very best with sincere regards,
Steven Goforth.
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1/5
GoogleRating only, no written review.
Josif Β· 8 November 2023 Β· Reeds Rains, Hull
Agent replied Β· 6 February 2024
I am sorry that you have left us a one-star review.
Your feedback is important to us, please feel free to reach out to me directly to learn more about how our service has fallen short of your expectations.
Nathan Gibson MARLA
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5/5
GoogleExcellent from start to finish,
Especially Emily
Peter Β· 8 November 2023 Β· Reeds Rains, Hull
Agent replied Β· 6 February 2024
Dear Peter,
Heartfelt gratitude for sharing a five-star review for us and the special mention for Emily.
Your thoughtful feedback holds immense value to us.
Wishing you the very best with sincere regards,
Steven Goforth.
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5/5
GoogleWould highly recommend Reesds, Rains Estate Agent. The sale of my mumβs house was done professionally from start to finish. I was kept informed of every development and negotiated the best price. A special thanks to Stacy and Stephen. They went on to sell my mum-in-lawβs and cousinβs homes after my recommendation π β¦
Helen Β· 8 November 2023 Β· Reeds Rains, Hull
Agent replied Β· 6 February 2024
Dear Helen,
Heartfelt gratitude for sharing a five-star review for us. Your thoughtful feedback holds immense value, as does the continued support.
Stacey and I are genuinely touched by your loyalty and kind words.
Wishing you the very best with sincere regards,
Steven Goforth.
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1/5
GoogleRating only, no written review.
Garry Β· 26 October 2023 Β· Reeds Rains, Scarborough
Agent replied Β· 25 October 2024
Good afternoon Garry, it's a shame to see you have given us a 1 star review. Unfortunately, i cannot find a record of your name on our system. Please don't hesitate to contact us, we would love the opportunity to rectify any problems you may have. Kind regards, Reeds Rains
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1/5
GoogleTerrible customer service
David Β· 25 October 2023 Β· Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)
Agent replied Β· 23 January 2024
Hi Mr Talbot Reeds Rains Middlesbrough has no record of you on our CRM and you have provided no detail with your review, please contact zeta.pinchbeck@reedsrains.co.uk and I will be happy to look into this matter for you.
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5/5
GoogleFrom the first meeting with the sales agent and all subsequent communication with shop and administration staff I have been very happy with the professionalism and friendliness of the Reeds Rains staff.
Peter Β· 25 October 2023 Β· Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)
Agent replied Β· 23 January 2024
Thank you,
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5/5
GoogleI would like to express my thanks to all the team at Reed Rains Middlesbrough for their hard work and dedication in finding me a home especially Jarod. His patience understanding and knowledge have been outstanding. Thank you
Geri Β· 25 October 2023 Β· Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)
Agent replied Β· 23 January 2024
Thank you.
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5/5
GoogleWe bought a house while overseas, which is not easy. ReedsRains first ignored our email, we had to ask head office to make them respond. But once we got the offer in, they were great. When our solicitor messed up, causing delays, both Sue and Andrea kept up the pressure. They also helped fix a question brought up by the Search. Definitely a godsend. Recommended.
Ellen Β· 25 October 2023 Β· Your Move & Reeds Rains Rogers Stewart Stockton on Tees (Unit 3)
Agent replied Β· 23 January 2024
Thank you for the review Ellen, have a safe journey and don't forget to pop in to see us when you are settled in your new home .
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1/5
GoogleRating only, no written review.
S Β· 25 October 2023 Β· Your Move & Reeds Rains Rogers Stewart Durham City
Agent replied Β· 23 January 2024
Dear S, it seems we have no record of you on any of our data bases. If you would be so kind to call the office on 0191 384 1222 to discuss the reasoning behind your negative review. Or alternatively email me directly tony.hunter2@reedsrains.co.uk
Kind Regards,
Tony Hunter - Residential Sales Manager
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5/5
GoogleThe staffs were friendly and professional. Pleasant experience.
Zhenghong Β· 25 October 2023 Β· Your Move & Reeds Rains Rogers Stewart Durham City
Agent replied Β· 23 January 2024
Thank you for your taking the time to leave a kind review about our lettings team, we hope you have settled into your new home! Many Thanks, Jenny Gledhill, Lettings Manager
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5/5
GoogleAndrea was amazing she knew how desperate I was to get my maintenance issues sorted out and so she pulled out all the stops and made me feel at ease and resolved my issues to the best of her ability so thank you Andrea.
Arlene Β· 25 October 2023 Β· Your Move & Reeds Rains Rogers Stewart Durham City
Agent replied Β· 23 January 2024
Thank you so much for your kind review, I am glad you have had a good experience with Andrea in our property management team and we hope you are settled in to your new home. Many Thanks, Jenny Gledhill, Lettings Manager.
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1/5
GoogleIf you are looking for rental property put them last option.. otherwise you will be insulted too much.
Fake photos in RightMove as well Zoopla β¦
I went for viewing,, everything was different from the photos
Moreover , I just requested ( employee name was Sara) a help to charge my phone until will finish the discussion she refused..with rude response.
Ishaq Β· 25 October 2023 Β· Your Move & Reeds Rains Rogers Stewart Durham City
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5/5
GoogleRating only, no written review.
Mike Β· 13 October 2023 Β· Reeds Rains, Guisborough
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5/5
GoogleRating only, no written review.
Shaun Β· 13 October 2023 Β· Reeds Rains, Guisborough
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1/5
GoogleRating only, no written review.
Jessica Β· 13 October 2023 Β· Reeds Rains, Guisborough
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4/5
GoogleRating only, no written review.
Helen Β· 13 October 2023 Β· Reeds Rains, Guisborough
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5/5
GoogleRating only, no written review.
Ben Β· 13 October 2023 Β· Reeds Rains, Guisborough
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5/5
GoogleWe decided to use Reeds Rains based on 2 recommendations, they are thoughtful, understanding and practical with the advice they give you. Nothing is too much trouble.
Jacqueline Β· 13 October 2023 Β· Reeds Rains, Guisborough
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5/5
GoogleI obtained three quotes from local estate agents prior to putting our home on the market. Reeds Rains prepared a very detailed and considered market appraisal and this resulted in our choosing them to market our home. The Guisborough team were very attentive and thorough in their communications, and feedback was obtained following each viewing. I recommend them.
Dave Β· 13 October 2023 Β· Reeds Rains, Guisborough
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5/5
GoogleWe recently sold my in-laws bungalow through Reeds Rains and we were very impressed with the service throughout, particularly from Kathy. We were kept updated throughout the process and all the staff were happy to answer our questions, both on the phone and in person.
Patricia Β· 13 October 2023 Β· Reeds Rains, Guisborough
Agent replied Β· 23 January 2024
Thank you so much for your very kind review and comments which are very much appreciated, if we can help with anything in the future please do not hesitate to give us a call and best wishes to you all.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.