Trusted Agent profile · North Yorkshire and East Yorkshire

Verified

Your Move & Reeds Rains Rogers Stewart estate agents in Durham, Stockton-on-Tees, Scarborough and 6 more

4.2

★★★★★ Great

4,637 reviews across 11 offices and 4 platforms

reedsrains.co.uk

Your Move & Reeds Rains Rogers Stewart has 11 offices, in Durham, Stockton-on-Tees (two offices), Scarborough, Darlington, Hull, Middlesbrough (two offices), Durham City, Guisborough and Bridlington (North Yorkshire and East Yorkshire). Together they have 4,637 reviews on four platforms, rated 4.2 out of 5 overall.

Google logo

4.7 / 5

2,502

Reviews on Google

All 11 offices

Facebook logo

4.2 / 5

29

Reviews on Facebook

All 11 offices

Yell logo

3.2 / 5

9

Reviews on Yell

All 11 offices

Trustpilot logo

2,097

Reviews on Trustpilot

Business-wide

Our offices

Your Move & Reeds Rains Rogers Stewart's 11 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,497 reviews on Google only. Show every review

5/5

Google

Thank you, Your Move Estate Agents Darlington for making my renting experience a positive one. From the initial inquiry to the finalization of my entire process, the level of professionalism and commitment demonstrated was truly commendable. I would like to specifically commend Charlotte for her exceptional assistance. Her efficiency displayed was remarkable. She consistently demonstrated a high level of professionalism, and a genuine commitment to ensure that entire process was completed promptly, incredibly smooth in a timely manner. Highly recommend the unmatched services!

Disuri · 4 February 2024 · Your Move Darlington

Agent replied · 21 February 2024

We appreciate you taking the time to write such a positive review of the team, in particular Charlotte which is great to hear. We wish you all the best in your new home and we are here to help when you need us. Many Thanks, Jenny Gledhill, Lettings Manager

5/5

Google

In an already viscous rental market where houses are hard to come by, Liam really went the extra mile finding a house. He made the process easy and it was done and dusted very quickly, Liam is always available and has really made the move as smooth as I could possibly ask for

Zak · 30 January 2024 · Your Move Darlington

Agent replied · 6 February 2024

Hi Zak, Thank you so much for taking the time to leave a review for Liam in our lettings team, I am so pleased you have shared your positive experience & we wish you all the very best in your new home. Many Thanks, Jenny Gledhill, Lettings Manager.

5/5

Google

Woow such a great team!! I was struggling to find a home for few months and Finally i made it with the help of the team "YOUR MOVE " specially Liam wright and Charlotte zunjic! I am so happy with their work they have done for me! Great services delivered to me! Highly recommend them❤️❤️❤️

Shukria · 30 January 2024 · Your Move Darlington

Agent replied · 6 February 2024

I appreciate the time you have taken to leave such a kind review of Liam & Charlotte in our lettings team in branch, we wish you all the best in your new home, if we can help you at all in the future do get in touch & we would be happy to assist, Many Thanks, Jenny Gledhill, Lettings Manager

5/5

Google

Fantastic experience working with both Lauren and Shannon in our purchase. Both couldn’t have been more helpful and responsive in assisting the sale going through. Would highly recommend and wouldn’t hesitate to use again 😊 …

Calvert · 30 January 2024 · Reeds Rains, Scarborough

Agent replied · 6 February 2024

Thank you very much for your kind feedback, wishing you both all the best with your new properties. Lauren

5/5

Google

I found all of the staff very helpful with the sale of our property, any queries were answered competently. Highly recommend this office.

Colin · 30 January 2024 · Your Move & Reeds Rains Rogers Stewart Stockton on Tees (Unit 3)

Agent replied · 6 February 2024

Thank you Colin, it has been a pleasure.. Don't forget to pop in and see us when you are passing

5/5

Google

Brilliant from the start! I was struggling to find myself my first home till I entered Your Move Darlington. Lindsey and Debbie were fantastic. Helped me find the right place and forwarded me to a fantastic Solicitor to finalise the purchase of the property. I couldn't of been more pleased with the way everything has gone. Highly recommend

Kal · 23 January 2024 · Your Move Darlington

Agent replied · 21 June 2024

Many thanks for taking the time to write such a positive review of the team, in particular Lindsey and Debbie, which is great to hear. We wish you all the best in your new home and we are always here to help when you need us. Many Thanks, David James, Sales Manager

5/5

Google

Very helpful staff, especially Alex Rodgers

Sergey · 23 January 2024 · Reeds Rains, Scarborough

Agent replied · 6 February 2024

Hi, Sergey, thank you very much for your review.

5/5

Google

Pleasure working with Shannon, she was great at dealing with us. Really helpful, friendly and profressional x

Jessica · 23 January 2024 · Reeds Rains, Scarborough

Agent replied · 6 February 2024

Hi Jessica, thank you very much for your review, its lovely to have met you both. Shannon

5/5

Google

Absolutely seamless end to end service from the guys at Reeds Rains Scarborough, Special mention to Jay who worked tirelessly to bring everything together and make the whole process hassle free.

Andrew · 23 January 2024 · Reeds Rains, Scarborough

5/5

Google

Alex has been absolutely amazing throughout my whole interaction with Reeds Rains. A credit to your company. Thank you for all your help and advice.

Zoe · 23 January 2024 · Reeds Rains, Scarborough

Agent replied · 6 February 2024

Hi Zoe, thank you very much for your feedback. Much appreciated.

5/5

Google

I had such a great experience working with Alex as my estate agent! She was super responsive and always had helpful advice to offer. I really appreciated her reliability and extensive knowledge. If you're in need of a reliable estate agent, Alex is definitely a great choice!

Ellie · 23 January 2024 · Reeds Rains, Scarborough

Agent replied · 6 February 2024

Hi Ellie, thank your very much for your kind review

5/5

Google

So happy with the service from Jay Lee, our lettings consultant. She has been so helpful, with no task or question being a too big or too small. Everthing has been really clear throughout the whole process. I look forward to continuing our tenancy through Reeds Rains with her as our point of contact. Would definitely recommend!

Jessica · 23 January 2024 · Reeds Rains, Scarborough

5/5

Google

Had a great experience while letting the property. Everything was up to the mark and Sarah provided a great customer experience in terms of feedback and handover well before the promised time

Salman · 22 January 2024 · Your Move & Reeds Rains Rogers Stewart Durham City

Agent replied · 6 February 2024

Thank you for taking the time to leave a kind review about Sarah in our lettings team we do really appreciate it, Kind Regards, Jenny Gledhill, Lettings Manager

1/5

Google

Was supposed to move into a property this month, both very excited to get the keys etc we paid the deposit on the 15th of December so we give them plenty of time we even phoned up to let them know we paid it, a few weeks past and we have 0 communication back not even knowing what was going on so my partner goes down to see what is happening to get told they apparently never received the payment and blaming it on a system error! Like are you being serious! We even rang up to tell yous we paid the deposit! So then they say they have given the house to someone else! I'm absolutely disgusted with what happened and the excuses we got. We even got told we can get the keys on the 1st January! Such a disappointment.

Shellby · 21 January 2024 · Your Move & Reeds Rains Rogers Stewart Durham City

Agent replied · 6 February 2024

Dear Shellby, Thank you for your comments and I am sorry to see that you are disappointed in the service that has been received. I know that it has already been discussed with the team that unfortunately, there was a system error that meant your holding deposit had not showed as paid, I do apologise that this has happened. I can see the team had tried to contact yourselves in the lead up to paying the holding deposit but had not had a response. I understand that the monies paid have now been refunded to yourselves, please do let the team know should you require any assistance in your property search in the future and we will be more than happy to help you. Kind Regards, Jenny Gledhill, Lettings Manager

5/5

Google

Excellent service from a very good team working across sales and lettings. The Durham team have provided many years of support through tenancies and sales and have always been welcoming, knowledgeable and pragmatic. Very happy to recommend.

Mike · 20 January 2024 · Your Move & Reeds Rains Rogers Stewart Durham City

Agent replied · 6 February 2024

Thank you Mike, we really do appreciate you taking the time to leave a positive review about both the Lettings & Sales team, we wish you and your family the best for the future & don't hesitate to get in touch should we be able to help in any way. Thank you, Jenny Gledhill Lettings Manager

4/5

Google

Rating only, no written review.

Thelma · 16 January 2024 · Your Move Darlington

Agent replied · 21 February 2024

Thank you Thelma for your review. Many Thanks, Jenny Gledhill, Lettings Manager

5/5

Google

Dealing with Alex Rodgers has been a delight. She is professional, knowledgeable and helpful.

JASON · 16 January 2024 · Reeds Rains, Scarborough

Agent replied · 6 February 2024

Hi Jason. Thank you very much for you review. Wishing you all the best.

5/5

Google

Me and my wife had a viewing today through reed rains Middlesbrough. The gentleman Ted was everything you need from an estate agent. He was extremely polite, professional and helpful. We left feeling great with an unrushed experience. In addition to this any questions we had on the property were answered by Ted without hesitation. I would highly rate this company! Thankyou for a great experience Ted!

Hamza · 16 January 2024 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Your Move & Reeds Rains Rogers Stewart and its branches won awards at EA Masters in three years, most recently 2025.

Source: EA Masters winners lists, as published, linked by year.

Want Reeds Rains, to help?

Send Reeds Rains, a message.

What do you need help with?

Reeds Rains, will use your details to contact you about this. See our privacy notice.

Questions about Your Move & Reeds Rains Rogers Stewart

Which Your Move & Reeds Rains Rogers Stewart office has the most reviews?

Durham has the most, with 2,251 reviews rated 3.8 out of 5, followed by Stockton-on-Tees (11 Silver Street) with 2,073.

Where are the Your Move & Reeds Rains Rogers Stewart offices?

The 11 Your Move & Reeds Rains Rogers Stewart offices, by town:

Has Your Move & Reeds Rains Rogers Stewart won any awards?

Yes. At EA Masters 2025 its branches won 1 Gold award. The group and its branches have also won 8 other industry awards since 2021.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent