★★★★★ 5/5
GoogleReeds Rains in Durham, and Tony Hunter/Deb in particular, have been fantastic.
We changed estate agents to Reeds Rains after a slow moving process with another company and have been tremendously impressed by the professionalism and efficiency provided. Our sale hasn't exactly been the smoothest of processes, but has been managed, communicated and worked through thoroughly by both Tony and Deb and we couldn't recommend them more.
If I am ever in need of an estate agent in Durham, Reeds Rains will be my first call.
Thanks again for all of your help.
Adam · 23 March 2024 · Your Move & Reeds Rains Rogers Stewart Durham City
Agent replied · 21 June 2024
Adam, Thank you for your review, we always appreciate clients taking the time to comment on our service. Kind regards Tony and the Team.
★★★★★ 4/5
GoogleRating only, no written review.
Ebose · 23 March 2024 · Your Move Darlington
Agent replied · 27 December 2024
Many thanks for your review,
David, Branch Manager.
★★★★★ 5/5
GoogleThank you for helping with the purchase Lindsey. Help much appreciated ✨️
Liviu · 23 March 2024 · Your Move Darlington
★★★★★ 5/5
GoogleThank you Andrea Godfrey for your help and support for our maintenance issue.You are so kind and supportive person.
Shiny · 23 March 2024 · Your Move Darlington
★★★★★ 5/5
GoogleI had an excellent service with YourMove Darlington. Charlotte was especially wonderful, and has made the process of renting very smooth.
Monther · 23 March 2024 · Your Move Darlington
Agent replied · 21 June 2024
It is fantastic to hear you have had such a positive experience with Charlotte in our lettings team. We appreciate greatly the time you have taken to leave a review. Many Thanks, Jenny Gledhill, Lettings Manager.
★★★★★ 5/5
GoogleYourmove Darlington branch I would recommend highly the sales team are determined to get the job done especially Elisha sully who knows the job inside out and has worked hard to get the result I was looking for,well done elisha I trust them to get us the end result we are looking for keep going yourmove (elisha)
STUART · 23 March 2024 · Your Move Darlington
Agent replied · 21 June 2024
Stuart, it is great to hear you are happy with the great service Elisha and the sales team have provided, thank you for taking the time to feed back, Regards, David James, Manager.
★★★★★ 5/5
GoogleCharlotte is very lovely, she is good at what she does and I'm glad I went to her. Excellent job your move. I will definitely recommend.
Ruth · 23 March 2024 · Your Move Darlington
Agent replied · 27 December 2024
Many thanks for your kind review.
Regards,
David James Manager.
★★★★★ 5/5
GoogleWe’ve been delighted at the excellent service provided by Your Move. They were polite and prompt at all times. A special mention to Charlotte Zunjic for making the process stress free
Pleassy · 23 March 2024 · Your Move Darlington
Agent replied · 21 June 2024
Thank you for taking the time to leave a positive review about Charlotte in our lettings team, it really is appreciated & fantastic to hear. Kind Regards, Jenny Gledhill, Lettings Manager
★★★★★ 5/5
GoogleWe are grateful to the YourMove team and especially to Charlotte Zunjic personally, who helped us greatly on many occasions during the rental process. Crarlotte was always there to help and was instrumental in making the transition to the new home as smooth as possible. We are grateful for this, and for all you have done, Charlotte!
George · 23 March 2024 · Your Move Darlington
Agent replied · 27 December 2024
Many thanks for your kind review and comments.
Regards,
David James. Branch Manager.
★★★★★ 5/5
GoogleThank you to Elisha, who has gone above and beyond to understand what I was seeking in a property. She offered great suggestion of alternative property when I was disappointed with a few. She also kept me upto date with everything going on with the process, which have been really helpful. Unlike other estate agents, Your move will keep in contact with you and offer suggestion to help you on your search. Really gave it a personal touch, well done Your Move Darlington.
Tia · 23 March 2024 · Your Move Darlington
Agent replied · 21 June 2024
Hi Fatima, thank you for your kind review of of the service that Elisha has given you, we really appreciate you taking the time to do this, many thanks, David James, Manager.
★★★★★ 5/5
GoogleWe would like say a big thank you to, Elisha, David, Lindsay and the team at your move. The service and support they have provided has been excellent throughout selling the property. Ensuring we were fully informed at all times, which was invaluable to us, they have gone the extra mile to ensure a smooth process.
We would recommend them to anyone who is thinking about selling their property.
Carol · 23 March 2024 · Your Move Darlington
Agent replied · 21 June 2024
Thank you for taking the time out to give us your very kind review Carol. The whole team appreciate it very much. Kind Regards, David James, Manager
★★★★★ 5/5
GoogleI just started a new tenancy with the help of Reeds Rains. Amelia Hewetson was very kind and helpful during the process!
Manuel · 23 March 2024 · Reeds Rains, Hull
Agent replied · 19 June 2024
Dear Manuel,
Heartfelt gratitude for sharing a five-star review for Amelia and the lettings team.
Your thoughtful feedback holds immense value.
Wishing you the very best with sincere regards,
Steven Goforth.
★★★★★ 5/5
GoogleWould like to thank Steve Gorthforth for all his help with the sale of my property. Also all his wonderful staff, all of whom did a brilliant service for the last 13 years, very much appreciated.
You all made me feel so at ease when visiting your offices, thank you.
Your all an asset to Reeds.
Also thanks to Peter Tevenan for keeping tabs on my property, much appreciated .
If the occasion arises again I will look forward to seeing you all.
Best wishes, Ken
Ken · 21 March 2024 · Reeds Rains, Hull
Agent replied · 19 June 2024
Dear Ken,
Heartfelt gratitude for sharing a five-star review. Your thoughtful feedback holds immense value as does your loyalty over the past 13 years, it has been a pleasure working with you both in lettings and sales.
Wishing you the very best with sincere regards,
Steven Goforth.
★★★★★ 5/5
GoogleGreat estate agents. Good communication. Thank you.
Billy · 20 March 2024 · Reeds Rains, Hull
Agent replied · 24 March 2024
Dear Billy,
Heartfelt gratitude for sharing a five-star review for the sales team.
Your thoughtful feedback holds immense value.
Wishing you the very best of luck in your beautiful new home!
Steven Goforth.
★★★★★ 5/5
GoogleI’m so happy with Alex Rogers and Shannon at the Scarborough branch, although my purchase hasn’t been successful the efficient and timely contact has been second to none!
I will be keeping this Branch and Alex in mind if I am ever looking to purchase again.
Georgie · 17 March 2024 · Reeds Rains, Scarborough
★★★★★ 5/5
GoogleReed rain was top quality estate agent help me all my question I had if not able to answer they would call me back same day or email.
The main person that dealt with my purchase was outstanding Karen Knight could not thank her enough throughout the whole process.
Danny · 17 March 2024 · Reeds Rains, Hull
Agent replied · 24 March 2024
Dear Danny
Heartfelt gratitude for sharing a five-star review for Karen and the sales team.
Your thoughtful feedback holds immense value.
Wishing you the very best with sincere regards,
Steven Goforth.
★★★★★ 1/5
GoogleHaving been with this estate agent for 2 months I am really not satisfied with the service, the agent who came and did the valuation when asked if we signed with them would it allow us to go with other estate agents and he assured me yes, I now find out after he left, this to be an untruth, we have had no contract given to us, and although they promise of a weekly phone call up to date this has never happened
I definately feel we have been talked into something with a lie
And I do not recommend this estate agent and am going to seek advise to release me from this service
Jean · 14 March 2024 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)
Agent replied · 9 December 2024
I am so sorry you feel this way, as discussed earlier today we will do everything we can to help sell the property.
★★★★★ 4/5
GoogleVery good service always helpfull, I'm rating on there service not the landlord otherwise it would be less
Dannydecade · 13 March 2024 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 8 November 2024
Thank you for your review on our service, I am unable to locate your tenancy from your username, however if there is anything we can assist further with please do let me know, Many Thanks, Jenny Gledhill, Lettings Manager
★★★★★ 5/5
GoogleAll the process was very professional and easy to follow. Sarah was lovely and replied to all my questions and doubts.
Marta · 13 March 2024 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 8 November 2024
Thank you for your kind review Marta! It was a pleasure to assist you in finding your new property. All the best in your new home! Kind regards Sarah
★★★★★ 1/5
GoogleNever been so appalled by the rudeness of staff especially Nathan the “manager”, wouldn’t waste your time speaking to him he likes to hang up the phone on his customers, been reporting the same safety issue since September and still having to chase them, landlord decided to get someone private to sort it and they was extremely rude and messed me about, if they want to send a Sam out to fix things don’t let him, his work is awful, that’s when he’s not feeling too lazy to do it, I thought Lovelles was bad, would much rather use them to rent off now.
Charlie · 10 March 2024 · Reeds Rains, Hull
Agent replied · 24 March 2024
Dear Charlie.
We sincerely apologise for any dissatisfaction you've experienced with Reeds Rains. Maintenance is a top priority for us, and we're committed to resolving any issues promptly. We encourage you to reach out to our maintenance team directly so we can address your concerns and work towards a resolution that meets your satisfaction.
Kindest regards,
Steven Goforth
★★★★★ 1/5
GoogleIf I could leave a zero star review I would the house is rented and black mould in all the bedrooms came to sort only one room and even that job was done is such a poor standard, they always say create a job in the app to get repairs fixed still waiting since last year to have things sorted. AVOID!!!!
Staff are rude and management are even worse just hang up the phone
Thomas · 10 March 2024 · Reeds Rains, Hull
Agent replied · 24 March 2024
Dear Thomas, we're truly sorry to hear about your experience.
We've thoroughly checked our records, but unfortunately, we couldn't locate any customers of your name. Despite this, we're eager to assist you in any way we can.
Regards,
Steven Goforth
★★★★★ 5/5
GoogleA lady called Mika was very helpful during the whole process of me getting a place to rent from start to finish thank you and keep up the great work 👍 …
Tinashe · 10 March 2024 · Reeds Rains, Hull
Agent replied · 24 March 2024
Dear Tinashe,
Heartfelt gratitude for sharing a five-star review for Mirka and the lettings team. Your thoughtful feedback holds immense value.
Wishing you the very best with sincere regards,
Steven Goforth.
★★★★★ 5/5
GoogleI used Reeds Rains recently when looking for and moving house, Amelia Hewetson was fantastic, nothing was too much for her and she was very quick and efficient with responses and fixing problems, 100% recommended.
Jennie · 10 March 2024 · Reeds Rains, Hull
Agent replied · 24 March 2024
Dear Jennie,
Heartfelt gratitude for sharing a five-star review for Amelia and the lettings team.
Your thoughtful feedback holds immense value.
Wishing you the very best with sincere regards,
Steven Goforth.
★★★★★ 5/5
GoogleJay was brilliant! Professional, personable and efficient. She returned calls and emails without delay and ensured that everything ran smoothly during what could have been a very stressful time. 👍🏻 …
Helen · 3 March 2024 · Reeds Rains, Scarborough
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.